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Large and mid-sized agencies, mid-sized businesses and ecommerce brands and, some enterprise brands.
Small to midsize businesses, marketing managers, agencies, and marketing teams.
From the start, their support with personal and thoughtful. I'm so pleased with the value and my clients love all of the reporting and ease of use.
The inability to respond to ad comments, inability to respond/reply on mobile, and the slight lag and delay when trying to respond via desktop.
I love being able to have all my comments and messages from different platforms all in once place and being able to respond to them directly through Agorapulse is a huge help.
Lack of open API, so third-party integrations are limited (which this makes the CRM siloed). Missing some content features that native social apps have, e.g. a library of.
I like that it helps keep us present on our social media and makes it easy to share something on all platforms entered. Also, your customer service is great.
I hate that I can only have 1 active inbox rule for Instagram. Instagram is our primary social platform but every time I've tried to add a new rule it replaces the current one, very frustrating.
I love the ease of use of the platform, the robust features that it offers and the amazing customer support.
It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.
For people like me that are not Photoshop masters, this a great replacement. It helps me create beautiful designs that are resized in one clic for any device/social network.
We are restricted by the number of placeholders provides by the template and there is no option to start a graphic design from scratch in plain canvas.
Love their brand assets manager and how it pulls the data into the design templates. This makes creating brand assets so easy and professional looking.
This may frustrate graphic designers somewhat, but it delights me. As someone who has just enough design knowledge to be dangerous and make a total mess of things.
RelayThat has a great selection of design templates, as well as the ability to add custom typography. Support was quite responsive when I reached out as well.
I've turned to making more and more things on Canva to avoid looking too predictable.
I like that they have predefined templates, an image library, the ability to tweak nearly all aspects of the design, and the appropriate dimensions for most (if not all) social media platforms.
I found the workspace a bit confusing, but not a huge issue.
Teresa: Hi, I'm Teresa. I'm the owner of a digital marketing agency. I give AgoraPulse a five out of five. For more reviews like this, click below. Before using AgoraPulse, I had been using Sprout Social, but it wanted me to post every day of the week without skipping. I really liked the cues feature in AgoraPulse, and that was the big seller for me. AgoraPulse had every feature that me and my team needed in order to be able to collaborate and offer them the services that we needed to for our clients. Getting started with AgoraPulse was incredibly simple. I had an onboarder who helped me to get everything set up, and then we did a training class with both me and my team. Everything went smoothly, and we really just enjoy using it a lot. My advice would be to just set aside some time, do some onboarding, definitely reach out to their customer service, they're fabulous, and be ready to start a great adventure. AgoraPulse was wonderful.
Fraser N.: My name is Fraser. I'm a marketing consultant. I'm here today to talk about RelayThat. I'm going to give it three out of five. For more reviews like this, please click below. I looked at a number of design tools before I went to RelayThat. A lot of it was trying to make it simple for someone like me who's not a trained designer. I didn't want to have to get into Photoshop and things like that. I also looked at solutions like Stencil, which is pretty good, but RelayThat seemed to give more options and easier to make a multiple social media and ad formats from it. I chose RelayThat because it gave the opportunity to do some good designs without having to learn something really complex, like Photoshop. For someone who's not a designer like me, that was great. I also wanted something that would work quickly and easily and give me multiple outputs for different sizes of digital ads and of social media posts. They were the main things that I was looking for in a tool. In terms of onboarding and help with RelayThat, that's why I've marked the tool down so much. The actual tool itself works pretty well, although there are limitations of what you can do, but the biggest problem is that RelayThat help and support and training is literally one video that's about a minute long. There are no other types of support videos available at all. It means a lot of people like me have been blundering around and not making the most of the tool, so that's a bit of an issue for me. RelayThat can do a job, but it really lets itself down with the lack of support and video training and onboarding. If that's important to you, then RelayThat is not the tool for you. You'll probably find the same kind of results from something like Canva or Canva Pro, just a few more bells and whistles, because that can do, basically, what RelayThat does. It has updated a lot more, and it's a lot more user-friendly.
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