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Large and mid-sized agencies, mid-sized businesses and ecommerce brands and, some enterprise brands.
Not provided by vendor
From the start, their support with personal and thoughtful. I'm so pleased with the value and my clients love all of the reporting and ease of use.
The inability to respond to ad comments, inability to respond/reply on mobile, and the slight lag and delay when trying to respond via desktop.
I love being able to have all my comments and messages from different platforms all in once place and being able to respond to them directly through Agorapulse is a huge help.
Lack of open API, so third-party integrations are limited (which this makes the CRM siloed). Missing some content features that native social apps have, e.g. a library of.
I like that it helps keep us present on our social media and makes it easy to share something on all platforms entered. Also, your customer service is great.
I hate that I can only have 1 active inbox rule for Instagram. Instagram is our primary social platform but every time I've tried to add a new rule it replaces the current one, very frustrating.
I love the ease of use of the platform, the robust features that it offers and the amazing customer support.
It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.
I tried all of the major social media manager apps before finally finding Pallyy. It is the easy winner with a sleek user-friendly interface, excellent customer service and powerful scheduling tools.
Some malfunctions, due to being a newer software. Sometimes access is blocked or won't load, issues with publishing and error messaging restricting things from running as smoothly as possible.
Their customer service is second to none, quick to reply, and always have a solution or fix when you need it. The overall set up is super user friendly, and is a pleasure to use.
Also, I could not figure out how to not post to one of the platforms there were a couple times I had no video for tiktok and I had to start over another frustrating moment.
Easy to use and access, it's a great platform. SENSITIVE CONTENT] is super responsive with any issues and quick to assist.
I am missing the german translation and possibility to generate captions in other languages via AI.
I love that Pallyy has multiple platforms, multiple modes of posting, ease to managing the look and feel of content as a whole. It's been very user friendly and intelligently designed from the get-go.
I'm still struggling with GMB videos, and I may not use Reels until we can put stickers and words in, as they're so important to our audience.
Teresa: Hi, I'm Teresa. I'm the owner of a digital marketing agency. I give AgoraPulse a five out of five. For more reviews like this, click below. Before using AgoraPulse, I had been using Sprout Social, but it wanted me to post every day of the week without skipping. I really liked the cues feature in AgoraPulse, and that was the big seller for me. AgoraPulse had every feature that me and my team needed in order to be able to collaborate and offer them the services that we needed to for our clients. Getting started with AgoraPulse was incredibly simple. I had an onboarder who helped me to get everything set up, and then we did a training class with both me and my team. Everything went smoothly, and we really just enjoy using it a lot. My advice would be to just set aside some time, do some onboarding, definitely reach out to their customer service, they're fabulous, and be ready to start a great adventure. AgoraPulse was wonderful.
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