--- title: "Compare Capsule vs Ploomes CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Capsule and Ploomes CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/124041-207290/Capsule-vs-Ploomes" page_type: "comparison" language: "en" --- # Capsule vs Ploomes CRM Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CapsulePloomes CRM2/4 selected [Capsule](https://www.capterra.com/p/124041/Capsule/)[4.5 (168)](https://www.capterra.com/p/124041/Capsule/reviews/) [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) [## Capsule](https://www.capterra.com/p/124041/Capsule/)[4.5 (168)](https://www.capterra.com/p/124041/Capsule/reviews/) Starting Price $21.00/month Value-for-Money 4.5 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [168 reviews](#user-reviews) Positive 154 Neutral 12 Negative 2 [## Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting Price $22.00/month Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment JL Based on [442 reviews](#user-reviews) Positive 440 Neutral 2 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * Highest Rated ### Brevo Marketing Platform 4.6 (3,521) * * * Starting Price $9.00 Usage Based,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Meritto 4.6 (619) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.5 Activity Dashboard 4.5 Contact Database 4.3 Data Import/Export 5.0 64%Fit Missing features Feature ratings Data Security NA Contact Management 4.8 Activity Dashboard 4.9 Contact Database NA Data Import/Export 4.5 User satisfaction User satisfaction 4.5 User reviews[168](https://www.capterra.com/p/124041/Capsule/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.5 Customer support 4.5 User satisfaction 4.9 User reviews[442](https://www.capterra.com/p/207290/Ploomes/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.7 Customer support 4.7 Price starts from Price starts from $21Per User, Per Month - Free version - Free trial Price starts from $22Per User, Per Month - Free version - Free trial Best for Best for Owners of small and growing businesses wanting to organize business and customer activities. Sales/marketing heads and VPs at small to medium businesses looking for a sales solution. Best for Best suited for medium-sized B2B companies with complex sales processes, especially in industries like manufacturing, services, and technology. ## User reviews Pros & cons VR Verified Reviewer COO > "Capsule has a simple and intuitive Dashboard that makes it easy to navigate, create new leads and handle the..." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6655965) ML Michael L. CEO > "They don’t understand the mission critical relationship between logging an activity and a related task generation." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6216512) VR Verified Reviewer Senior Product Manager > "It keeps our company organised and provides a bridge between client contact from different departments." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6679420) LK Lou K. Owner > "The customer support is bad, really bad. Unless you have an IT person in house, don;t get this one. If you have an..." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6012798) RS Rebecca S. Product Manager > "It makes it really easy to store emails between teams to pick up work while members are away." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6704563) Robert J. CEO > "It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers..." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___3727552) VR Verified Reviewer Senior Product Manager > "I also like that you can upload a CSV of new oppurtunities." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6679420) TN Thomas N. Owner > "We also looked at Hubspot, but it was overly complex for our small business needs." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___3609128) VR Verified Reviewer Senior Product Manager > "I also like the main page where you can have a good idea of what's going on in the company." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6679420) MLL Mary Lou L. Academic Advisor > "We aren't able to create emails with graphics to send to mass mailing with ease." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___2770337) VR Verified Reviewer Senior Product Manager > "I like how the sales pipelines link well to the company profiles." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6679420) DE Dolan E. Sales Director > "The integration with Quickbooks is not the best to be honest." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___2787306) GM Gavin M. Director > "Great on mobile devices." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6650502) TS Taryn S. Brand Partnership > "It wasn't intuitive for our team. " [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___2406374) CW Caroline W. Ops Director > "Good organisation, we like it so much we hired someone to run Capsule full-time as the ROI was clear to see." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6148544) DE Dolan E. Sales Director > "The integration with Quickbooks is not the best to be honest." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___2787306) JR Jonathan R. Director > "I can access all features really easily and it just makes my sales and marketing manageable - without additional..." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___4587671) LK Lou K. Owner > "The customer support is bad, really bad. Unless you have an IT person in house, don;t get this one. If you have an..." [See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6012798) [View Reviews](https://www.capterra.com/p/124041/Capsule/reviews/) VR Verified Reviewer Web Developer > "I really liked the color and icons in genereal of the website." [See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___7155339) VR Verified Reviewer Web Developer > "It was a little difficult creating my account." [See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___7155339) LR Luana R. Product Manager > "Ploomes has helped the sales and customer experience team a lot to organize, self-manage, and has contributed to our..." [See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___3769436) KP Krunal P. Cybersecurity Analyst > "As a result, it can be a turn off for new users who are inexperienced and need regular support for the platform's complete..." [See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___6465400) RB Renato B. Presidente > "It does everything that a CRM tool needs to. And besides that fact, it has the options to integrate other tools which is..." [See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___2658878) VR Verified Reviewer Web Developer > "It was a little difficult creating my account." [See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___7155339) VR Verified Reviewer Account Executive > "It's very visual and helps understanding the sales funnel." [See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___3769463) KP Krunal P. Cybersecurity Analyst > "As a result, it can be a turn off for new users who are inexperienced and need regular support for the platform's complete..." [See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___6465400) [View Reviews](https://www.capterra.com/p/207290/Ploomes/reviews/) ## User interface [Capsule](https://www.capterra.com/p/124041/Capsule/) 4.51 (168) [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) 4.88 (442) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Capsule 20/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/124041/Capsule/#features) Ploomes CRM 20/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/207290/Ploomes/#features) ### Recognition Capsule is recognized as a top-rated tool in 1 Capterra Shortlist reports Ploomes CRM Best Value CRM Software (2024)  ### Deployment & support Capsule Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Ploomes CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Capsule - By Zestia - Located in United Kingdom - Founded in 2009 Ploomes CRM - By Ploomes - Located in Brazil - Founded in 2013 ## Popular Comparisons [Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (168)](https://www.capterra.com/p/124041/Capsule/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $21/month Price $25/month 4.3 Features 4.4 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-124041/Salesforce-vs-Capsule) [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $22/month Price $20/month 4.8 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-207290/HubSpot-CRM-vs-Ploomes) [Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (168)](https://www.capterra.com/p/124041/Capsule/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $21/month Price $20/month 4.3 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/124041-152373/Capsule-vs-HubSpot-CRM) [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $22/month Price $25/month 4.8 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-207290/Salesforce-vs-Ploomes) [Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (168)](https://www.capterra.com/p/124041/Capsule/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $21/month Price $14/month 4.3 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/124041-155928/Capsule-vs-Zoho-CRM) [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $22/month Price $14/month 4.8 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-207290/Zoho-CRM-vs-Ploomes) [Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (168)](https://www.capterra.com/p/124041/Capsule/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $21/month Price $7/year 4.3 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/124041-204998/Capsule-vs-Bigin-by-Zoho-CRM) [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $22/month Price $7/year 4.8 Features 4.5 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-207290/Bigin-by-Zoho-CRM-vs-Ploomes) [Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (168)](https://www.capterra.com/p/124041/Capsule/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $21/month Price $50/month 4.3 Features 4.3 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/124041-157279/Capsule-vs-Dynamics-365) [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $22/month Price $250/month 4.8 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/207290-210630/Ploomes-vs-Kylas) [Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (168)](https://www.capterra.com/p/124041/Capsule/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $21/month Price $250/month 4.3 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/124041-210630/Capsule-vs-Kylas) [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $22/month Price $20/month 4.8 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-207290/eWay-CRM-vs-Ploomes)