# Compare Capsule vs Kylas Sales CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Capsule and Kylas Sales CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124041-210630/Capsule-vs-Kylas

---

# Capsule vs Kylas Sales CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CapsuleKylas Sales CRM2/4 selected

[Capsule](https://www.capterra.com/p/124041/Capsule/)[4.5 (167)](https://www.capterra.com/p/124041/Capsule/reviews/)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

[## Capsule](https://www.capterra.com/p/124041/Capsule/)[4.5 (167)](https://www.capterra.com/p/124041/Capsule/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [167 reviews](#user-reviews)

Positive

153

Neutral

12

Negative

2

[## Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

RA

Based on [573 reviews](#user-reviews)

Positive

562

Neutral

8

Negative

3

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.5

Lead Management

4.5

Sales Pipeline Management

4.5

Activity Dashboard

4.5

85%Fit

High performer

Feature ratings

Data Security

4.9

Contact Management

4.8

Lead Management

4.8

Sales Pipeline Management

4.8

Activity Dashboard

4.8

User satisfaction

User satisfaction

4.5

User reviews[167](https://www.capterra.com/p/124041/Capsule/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

4.8

User reviews[573](https://www.capterra.com/p/210630/Kylas/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$21Per User, Per Month

-   Free version
-   Free trial

Price starts from

$250Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Owners of small and growing businesses that want to better organise their business and customer activities. Sales/marketing heads/VP's of small to medium sized businesses looking for a sales solution.

Best for

Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries.

## User reviews

Pros & cons

VR

Verified Reviewer

COO

> "Capsule has a simple and intuitive Dashboard that makes it easy to navigate, create new leads and handle the..."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6655965)

ML

Michael L.

CEO

> "They don’t understand the mission critical relationship between logging an activity and a related task generation."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6216512)

VR

Verified Reviewer

Senior Product Manager

> "It keeps our company organised and provides a bridge between client contact from different departments."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6679420)

LK

Lou K.

Owner

> "The customer support is bad, really bad. Unless you have an IT person in house, don;t get this one. If you have an..."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6012798)

RS

Rebecca S.

Product Manager

> "It makes it really easy to store emails between teams to pick up work while members are away."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6704563)

Robert J.

CEO

> "It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers..."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___3727552)

VR

Verified Reviewer

Senior Product Manager

> "I also like that you can upload a CSV of new oppurtunities."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6679420)

TN

Thomas N.

Owner

> "We also looked at Hubspot, but it was overly complex for our small business needs."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___3609128)

VR

Verified Reviewer

Senior Product Manager

> "I also like the main page where you can have a good idea of what's going on in the company."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6679420)

MLL

Mary Lou L.

Academic Advisor

> "We aren't able to create emails with graphics to send to mass mailing with ease."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___2770337)

VR

Verified Reviewer

Senior Product Manager

> "I like how the sales pipelines link well to the company profiles."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6679420)

DS

Dave S.

Research and Product Development

> "Sending email from the system get stored in dropbox, not ideal if you don't use dropbox"

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___2379057)

BB

Ben B.

Owner

> "I accept there is much to do to get me back up and running in my small business but I'm really confident after my..."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___5023196)

DE

Dolan E.

Sales Director

> "The integration with Quickbooks is not the best to be honest."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___2787306)

GM

Gavin M.

Director

> "Great on mobile devices."

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___6650502)

TS

Taryn S.

Brand Partnership

> "It wasn't intuitive for our team. "

[See full review](https://www.capterra.com/p/124041/Capsule/#Capterra___2406374)

[View Reviews](https://www.capterra.com/p/124041/Capsule/reviews/)

RA

Rini A.

Senior Admission Counselor

> "The lead and pipeline management, and task/work-flow automation capabilities, get frequent praise: leads, follow-ups, deals,..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "It’s hard to generate custom reports that meet our specific needs, and the data visualizations are lacking"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

AT

Abhishek T.

Sr Manager Sales

> "Kylas Sales CRM enables our sales teams with a streamlined and user-friendly interface that facilitates efficient lead management..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6837039)

AR

Abhijeet R.

Data Analyst

> "One limitation I’ve noticed is in the Deals module is the customization options here are quite restricted especially when it comes..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045067)

SM

Sunil M.

Relationship Manager

> "Kylas CRM is used in Hastha Global Ventures by all the office staff which has a good interface easier to navigate with limited..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

RA

Rini A.

Senior Admission Counselor

> "Performance & speed issues — CRM getting slow or lagging, especially when loading reports or handling data-heavy tasks."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

RO

Ranjan O.

Counsellor

> "The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041019)

AG

Ana G.

Sales Manager

> "Missed Follow-Up Reminders: Users have reported that the system sometimes fails to send timely reminders for follow-up dates,..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

SM

Sunil M.

Relationship Manager

> "This gives us data capturing, leads both Rental and Membership lead conversions through automatically reminders on the follow up..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

AK

Akanksha K.

PR executive

> "The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

AA

Alisha A.

Business consultant

> "I have got a lot to write but for starters,-it helped me organize my leads-it helped me with a report-I can track the pipeline..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6838689)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "The reporting functionality feels very basic."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

OR

Om R.

Junior Developer

> "The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6580167)

CC

Chhavi C.

Human Resource Executive

> "Kylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4816442)

BN

Balaraj N.

Assistant Manager - Leads Management

> "It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6746916)

HB

Hrishikesh B.

AGM MEP SALES

> "This is the worst planning tool for planning."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065218)

VR

Verified Reviewer

Telesales expert

> "Value for money when call connect it smooth to have convisetion with customer which help to convert more people for a sale"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7107496)

AJ

Arshdeep J.

Business Development manager

> "Need to work on their phone app it is bit complicated and not handy."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6857892)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "The dashboard made it easier to monitor performance and manage daily tasks efficiently."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

SJ

Siji J.

Sales Coordinator

> "Not able to add the sales or purchase invoice"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6670577)

SM

Sunil M.

Relationship Manager

> "Customized dashboards with reports helps us in aligning to our specific business needs in our growing market."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

SG

SHEETAL G.

Placement Coordinator

> "experienced occasional technical issues, such as slow loading times or errors"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "It makes scheduling follow-ups and sending reminders seamless"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

RC

Rakhi C.

Admin Coordinator

> "Too much features and it is little bit lenghty and takes time to manage."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6332698)

AK

Akanksha K.

PR executive

> "The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

PR

PRITI R.

EXECUTIVE

> "The internal integration part is quite difficult for anyone with non-technical background."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6610981)

AS

Aakash S.

BDE

> "The automation capabilities for tasks and communication are a huge time-saver, boosting team productivity significantly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6844139)

CT

Chanchal T.

Human Resource

> "The lack of customizable reporting features and the steep learning curve for new users were the main drawbacks of Kylas Sales CRM."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6207586)

SM

Swapnil M.

Digital Sales Associate

> "We Are using Kylas Sales CRM form one Year and I can confidently say it’s one of the best tools Ive used for managing sales The..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687760)

PP

Prajakta P.

Senior Web Developer

> "Here we can not assign the pipeline to any team or also we can not assign one lead to multiple users at time of adding lead..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6211833)

DH

Dhaval H.

Selling

> "Kylas Sales CRM offers smart features, easy tracking, and boosts productivity with smooth automation."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6836272)

SR

Susmita R.

Back End Executive

> "experienced occasional slowness and lag."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6619548)

AR

Aishwarya R.

Operations Manager

> "For Sales management - Kylas boosted our productivity and helped us stay on top of leads, features are good."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7058996)

SS

Shailesh S.

Manager in sales

> "Every counselor got frustrated due to lack of user interface."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

FA

Faizan A.

Assistant Manager

> "There are many pros like Kylas has a very user friendly interface, we can customize workflows, the lead generation and management..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110)

SS

Shailesh S.

Manager in sales

> "Glitched and glitch all the time."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

AS

Aakash S.

BDE

> "It simplifies crucial sales processes like lead and deal management, making it easy to track opportunities from start to finish."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6844139)

NK

Navath K.

Digital Marketing Specialist

> "The POC Person has not give correct info about the issue"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

AG

Aancha G.

Sales Coordinator

> "The best part about Kylas Sales CRM is its user-friendly design and structured lead management system."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7039612)

SM

Saurabh M.

CEO

> "phone no masking, columns should be adjusted as per the job role, sometimes workflows stop working"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5047792)

AA

Arman A.

Senior Fullstack Developer

> "I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013464)

TA

Tanuj A.

bde

> "Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6161296)

AG

Ana G.

Sales Manager

> "Clean and Organized Layout: The dashboard is well-structured, providing a clear overview of all essential sales metrics and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

VD

Vivek D.

Asst Manager

> "we can not go to direct lead interface while clicking to the tasks via Outlook/Email ."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4894271)

SG

SHEETAL G.

Placement Coordinator

> "Kylas Sales CRM offers robust lead management features, including lead capture, qualification, and nurturing."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

SK

Sourav K.

Marketing Manager

> "Sometimes it's a bit slow and there were some bugs for deals section."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6110813)

AK

Amandeep K.

HR Legal Head

> "Best feature that i felt is the auto data capturing and self reminder."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6824569)

ZS

Zeel S.

Sales Executive

> "Too many filters to be applied for working on particular type of leads"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4990898)

AN

Aditya N.

bde

> "api works well, phone direct call feature is good."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7105112)

VR

Verified Reviewer

Business analyst

> "Company layout and funnel report on leads are missing,"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4810907)

RT

Rahul T.

Area sales Manager

> "Kyla’s is the best Tool for the sales person to get the genuine leads from them and it works for the sales"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041452)

AK

Abhay K.

Manager- HRD

> "Some of the features are still not available in Kylas which we have already highlighted to the support team."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150207)

LB

Lokesh B.

Digital Sales Specialist

> "The interface is very simple, and the tools are efficient enough that anyone in the team can quickly understand and get the..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7007727)

HW

Harshita W.

HR Executive

> "I can upload the documents but the thing is I have to download it to read it."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4814296)

SK

SANIKA K.

Head Human Resources and Employee Relations

> "It also enables me to ensure that the team completes their allocated tasks within the defined timeline."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6690532)

SK

Satendra K.

BDE

> "Notification issue is a big issue work got stopped if notification starts"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6067202)

OV

Omik V.

Assistant sales manager

> "It allows us to tailor Kylas precisely to your workflows, ensuring maximum efficiency from day one.""

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6698379)

LK

Lubna K.

Admission officer

> "cannot search party name via mobile number"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150190)

NP

Nishant P.

Operations Head

> "The thing I like most about Kylas Sales CRM is that it's easy to use and keep track of all the prospects along with task..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045151)

AT

Ankur T.

Marketing Manager

> "Record counts are the worst part, and the cost of same is also high"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6048964)

DH

Dhaval H.

Selling

> "Overall, my experience with Kylas Sales CRM has been positive — it's user-friendly, organized, and helps streamline sales..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6836272)

HA

Haidar A.

Manager

> "If you buy any product or service, if the supporting team is right then you do not understand the problems."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6030192)

JR

JASPAL R.

team leader

> "Centralized data & improved sales visibility"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7052475)

VB

Vishal B.

Admin

> "Slowness at sometimes and sometimes the system gets lagged but other than that no concerns"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6251594)

BK

Biswaranjan K.

gold loan

> "it is easy to use, efficient, and helps manage leads and sales activities smoothly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065211)

GS

Gagana S.

Manager - Special Projects

> "When we have 1000 tasks in our mind, it is very difficult to remember each one of them."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4894154)

AK

Akanksha K.

PR executive

> "I also appreciated the reporting dashboards, they give a clear view of sales performance at a glance."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

RM

Rama M.

CEO

> "Some users might find certain features lacking or encounter difficulties in implementation."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6188106)

FA

Faizan A.

Assistant Manager

> "The functionalities offered by Kylas Sales CRM have worked very well for me particularly on automating lead and sales processes."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110)

KS

Kiran S.

Branch Manager

> "Calling Feature not Proper working in Iphone."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4814286)

SS

Shikha S.

Marketing Manager-Digital

> "Their automation and tracking features have made our sales process more efficient and organized."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6690512)

NK

Navath K.

Digital Marketing Specialist

> "I never refer this CRM to any business"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

AG

Ana G.

Sales Manager

> "While the CRM excels in many areas, there are some challenges, such as managing follow-up dates with clients."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

AJ

Abhishek J.

managing director

> "Removal of users who had left the job is not as easy as other tasks"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6209308)

MC

Mitesh C.

Sales Manager

> "Daily sales activity and lead preview and call reports also good"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6821952)

CK

Chetak K.

Process leader

> "Kylas has poorly frammed layout but the team is updating it"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4842680)

JG

Jhilmil G.

Consultant - Sales

> "Its seamless user experience combined with powerful features that streamline lead management, pipeline tracking, and customer..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6303641)

MR

Muthukumar R.

Head Marketing

> "Whatsapp / SMS / email Integration - ideally they should have white label integration instead of integrating third party apps like..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4724985)

GA

Gopinath A.

Business Development

> "In conclusion, Kylas Sales CRM user-friendly interface, customization options, automation capabilities and excellent customer..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6064781)

HS

Hameer S.

Business Development Executive

> "the search pattern is not good and should be more flexible to access"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4814994)

[View Reviews](https://www.capterra.com/p/210630/Kylas/reviews/)

## User interface

4.51 (167)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)

4.81 (573)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Capsule

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/124041/Capsule/#features)

Kylas Sales CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/210630/Kylas/#features)

### Recognition

Capsule is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Lead ManagementSoftware (2022) 

Kylas Sales CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value CRMSoftware (2024) 

Best Value CRMSoftware (2023) 

### Deployment & support

Capsule

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kylas Sales CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Capsule

-   By Zestia
-   Located in United Kingdom
-   Founded in 2009

Kylas Sales CRM

-   By Kylas
-   Located in India
-   Founded in 2020

## Popular Comparisons

[Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (167)](https://www.capterra.com/p/124041/Capsule/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$21/month

Price

$25/month

4.3

Features

4.4

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-124041/Salesforce-vs-Capsule)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$250/month

Price

$20/month

4.7

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas)

[Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (167)](https://www.capterra.com/p/124041/Capsule/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$21/month

Price

$20/month

4.3

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/124041-152373/Capsule-vs-HubSpot-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$250/month

Price

$25/month

4.7

Features

4.4

4.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas)

[Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (167)](https://www.capterra.com/p/124041/Capsule/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$21/month

Price

$14/month

4.3

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/124041-155928/Capsule-vs-Zoho-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (616)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

$250/month

Price

Contact vendor for pricing

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/210630-250169/Kylas-vs-Comprehensive-Admission-Suite)

[Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (167)](https://www.capterra.com/p/124041/Capsule/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$21/month

Price

$7/year

4.3

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/124041-204998/Capsule-vs-Bigin-by-Zoho-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$250/month

Price

$7/year

4.7

Features

4.5

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas)

[Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (167)](https://www.capterra.com/p/124041/Capsule/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$21/month

Price

$50/month

4.3

Features

4.3

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/124041-157279/Capsule-vs-Dynamics-365)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)[4.65 (491)](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/reviews/)

$250/month

Price

$13/month

4.7

Features

4.5

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132752-210630/You-Don-t-Need-a-CRM-vs-Kylas)

[Capsule](https://www.capterra.com/p/124041/Capsule/)[4.51 (167)](https://www.capterra.com/p/124041/Capsule/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$21/month

Price

$20/month

4.3

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/124041-152769/Capsule-vs-eWay-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$250/month

Price

$14/month

4.7

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas)