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EZO caters to the needs of different industries by making it easy for them to track all types of items, including IT assets, AV equipment, furniture, construction tools, and medical equipment.
For IT and security professionals and MSPs managing and securing 100 - 100,000 endpoints, including Windows, Mac, Linux, iOS, and Android devices.
There is quite a variety of reports to run, was very easy to self-learn. I've only had to contact customer service a few times, and they are really awesome and responsive.
The import process was a little frustrating too because our spreadsheet headings were different, and the options were too limited.
The check in and out is super easy, reports are easy to do...its a great program for what I need, and the price is right on point.
The fact that you have to request one thing at a time (there is no ‘cart’ function) is frustrating because it means I have to open about 20 tabs/browser windows to request everything I need.
Overall I would recommend it, very few software that has an easy way to track inventory and assets. Their customer service is also one of the best.
What is a little inconvenient is when you add something to your card abs have to renter the dates and times you put in before.
I really love this product and its ease of use. I can keep all documentation together and appreciate the quick customer service when I have questions.
I dislike that the layout buttons are small and that I cannot sort equipment by type and instead have to scroll through.
Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.
The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again.
Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around.
Also, it did not pop up in the middle of the screen in interrupt their work.
When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.
Tutorials default to patch entire estate which could be dangerous. Interface could be more intuitive.
Moreover, it makes the environment much easier to take care of having so many useful functionalities that help us in a Daily basis.
The UI was really bad couple years ago when we got the software but it has developed a lot over the time.
Speaker 1: Hi, my name is Brandi. I work for Missouri Western State University. I'm the administrative assistant for the Communication English department, and I give EZOfficeInventory a three out of five. We use EZOfficeInventory for inventory control of cameras, video cameras, tripods, equipment that the students use for the journalism courses that they are taking. One of the things that I like about EZOfficeInventory is the streamline effect. I may able to add members, in our case, students to each of the semesters for usage of the inventory, and it shows reservations, it shows if they're late, things like that. So it's very user-friendly for not only the office staff, but the students as well. Some of the things that I feel like that they could improve upon would be make it more user-friendly as far as students or the end user. It seems to be geared more toward a corporate environment, whereas the things that we use it for are equipment usage on the academic level. The things that I think could be improved upon would be perhaps sending out notifications if the particular equipment or inventory that's been checked out is past its due date. Things that could be also attached to that would be being able to send out reminders specifically to that member that has it checked out, and showing how many times they have been late on various other inventories that they have checked out in the past. Keeping a record of that for a particular student.
EZOfficeInventory
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