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Web-based application that enables small to big I/DD service providers to manage and track records for health assessments, medical errors, nursing care plans, T-logs, billing and more.
Mid to large Medicare-certified hospice providers.
I love therap, I love the features and I love how you can customize this to what the company needs.
I wish that the program would automatically save things after you type them. I hate losing all my documentation and having to type it all over again.
Everything its a great product and user friendly, it offers great benifits of all users.
The formats changed recently and I was unaware of the impact these formatting changes would have on overall usability.
Amazing spread of modules and content for effective implementation and documentation.
Therap has extensive electronic systems that are just difficult to navigate on the front end.
Overall, it’s been an exceptional experience, staff or easy to work with always informational and good at problem-solving, as well as I am very interested in Therap connect.
There are some modules that require extra training. Some users find it difficult.
The product has performed very well and the product support is fantastic. Most importantly the staff at Thornberry is accessible and they have a keen interest in their customers success.
Has anyone heard of alphabetizing. Clinicians can get lost in the visit menu and end up having to complete other clinician's work if the other has their visit on Hold.
I do like the calendar function in scheduling visits for staff, writing medication orders is simple and having items move to the Plan of care without significant time spent is nice.
I don't like how the careplan is so vague and it is really hard to tell what you need to be instructing on at times.
There are great operational and clinical aspects to the system, but also some challenging parts. Do your research and find out what features will work best for your agency and clinical staff.
I have struggled with the fact that there are many items in this software product that do not seem to have a logical reasoning for functioning as they do or that they do not appear to work at all.
They are responsive and the process for submitting a help desk ticket is straight forward.
Company says they are working on it. Currently though, sometimes some of our charting or visit notes get lost.
Therap
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