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Web-based application that enables small to big I/DD service providers to manage and track records for health assessments, medical errors, nursing care plans, T-logs, billing and more.
Not provided by vendor
I love therap, I love the features and I love how you can customize this to what the company needs.
I wish that the program would automatically save things after you type them. I hate losing all my documentation and having to type it all over again.
Everything its a great product and user friendly, it offers great benifits of all users.
The formats changed recently and I was unaware of the impact these formatting changes would have on overall usability.
Amazing spread of modules and content for effective implementation and documentation.
Therap has extensive electronic systems that are just difficult to navigate on the front end.
Overall, it’s been an exceptional experience, staff or easy to work with always informational and good at problem-solving, as well as I am very interested in Therap connect.
There are some modules that require extra training. Some users find it difficult.
That is has all of the functionality to document the care we provide, and support through documentation the care we provide. It is user friendly and efficient.
Due to staffing shortages it takes a bit longer to get a hold of customer service. I understand the staffing issues, but an hour wait is a long time.
Implementation is amazing - the dedicated team for implementing will ensure; the the software is set up exactly to what you need, and you are trained fully before you go-live.
The response time/ time it took for PCC to correct errors.
Point of Care is a great feature for CNA documentation. Utilzing the dashboard to see real time the progress of documentation is key for leadership.
There are a lot of functions that we do not use, and sometimes the back-end set-up is difficult - but that should be expected on a complicated product.
Also, being able to troubleshoot without the help of technical support is amazing. The pulse community is extremely active (timely responses) and super friendly.
Workflow and layout are not user friendly. Aesthetically unpleasant for the eye.
Therap
Senior Living Core Platform
Top FeaturesTherap
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Senior Living Core Platform
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