# Compare Brightpearl vs Cin7 Core 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brightpearl and Cin7 Core based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124180-133038/Brightpearl-vs-Cin7-Core

---

# Brightpearl vs Cin7 Core Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrightpearlCin7 Core2/4 selected

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.3 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

[## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [194 reviews](#user-reviews)

Positive

177

Neutral

7

Negative

10

[## Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.3 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [734 reviews](#user-reviews)

Positive

640

Neutral

47

Negative

47

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## Summary

* * *

Key features rated by users

Features selected based on 6,122 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Data Synchronization

3.6

Inventory Tracking

5.0

Inventory Control

4.4

Real-Time Data

\--

Billing & Invoicing

4.5

78%Fit

High performer

Feature ratings

Data Synchronization

3.5

Inventory Tracking

4.4

Inventory Control

4.4

Real-Time Data

4.0

Billing & Invoicing

4.3

User satisfaction

User satisfaction

4.4

User reviews[194](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.3

User reviews[734](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months

Best for

Connect your inventory, suppliers, sales channels, orders and warehouses in one automated solution with 700 integrations.

## User reviews

Pros & cons

LO

Lynette O.

CEO

> "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

LB

Livi B.

Order Management Specialist

> "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can be..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

FA

Frank A.

Head of Digital

> "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured training..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

VICKI E.

Deputy CEO

> "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627)

MK

Marion K.

Operations Manager

> "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues by..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550)

KT

Kathryn T.

Head of Operations

> "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

Jamie Moxey D.

Business and E-Commerce Development

> "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

MB

Mike B.

COO

> "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998)

IZ

Issam Z.

Director

> "The core system is rock-solid and intuitive: inventory, order routing, picking, packing, and shipping work exactly the way high-volume businesses need them to."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7134129)

RB

Robert B.

Operations Manager

> "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system. Despite..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

KT

Kathryn T.

Head of Operations

> "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

ES

Erlend S.

CEO

> "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

RB

Robert B.

Operations Manager

> "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Jamie Moxey D.

Business and E-Commerce Development

> "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

TL

Taylor L.

Dir Ops

> "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

SP

Sharon P.

Finance Director

> "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715)

FA

Frank A.

Head of Digital

> "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KM

Kevin M.

MANAGING DIRECTOR

> "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

ES

Erlend S.

CEO

> "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

Jamie Moxey D.

Business and E-Commerce Development

> "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

TL

Taylor L.

Dir Ops

> "Not conducive to a company growing in size where every single detail matters and accuracy is important. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

JF

James F.

Director

> "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471)

RB

Robert B.

Operations Manager

> "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

RL

Rachel L.

VP Sales and Administration

> "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JM

Jolita M.

Buyer

> "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991)

Sarah G.

Operations Specialist

> "Reporting and searching within the system is challenging for our team to quickly find information."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178)

AP

Alice P.

Creative Director

> "It's taken a lot of stress out of managing inventory and has made our workflow much smoother."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533)

DR

Doug R.

Director Technology and Systems

> "Lack of support for BOMs and inability to attach invoices."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768)

MS

Monica S.

Procurement and quality control manager

> "Order management is smooth and well-organized, and staff management is simple and effective."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366)

TL

Taylor L.

Dir Ops

> "BP is also not great for a company where data management has to be extremely streamlined and uniform. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

WS

WILLIAM S.

Director

> "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

JM

Jason M.

Managing Director

> "Not currently suited to adding manufacturing capacity and integrating with sales."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7122419)

LB

Livi B.

Order Management Specialist

> "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

WS

WILLIAM S.

Director

> "Some features we will never use as it is for larger companies but the simple direct bank feed is not available."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

KM

Kevin M.

MANAGING DIRECTOR

> "The automations and integrations have streamlined lots of our order processing processes. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

RB

Robert B.

Operations Manager

> "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Richard H.

Director

> "It does most things and if you put the effort in to customising it by integration with other services it will do everything."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196)

JS

Joseph S.

Managing Director

> "I struggle inputting data, by loading products and orders."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191)

LO

Lynette O.

CEO

> "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

TH

Tom H.

Managing Director

> "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152)

RL

Rachel L.

VP Sales and Administration

> "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

TD

Timothy D.

...

> "Over priced and awful customer service."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723)

Sarah G.

Operations Specialist

> "We have had a wonderful experience with support and our account managers to get the most out of Brightpearl to uphold our business needs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178)

JU

James U.

Managing Director

> "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493)

FA

Frank A.

Head of Digital

> "I also appreciate that Brightpearl provides predictable annual software costs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KJ

Kristoffer J.

CEO

> "The main issues we faced with our old stack was weak inventory, order and supply chain management."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

Jamie Moxey D.

Business and E-Commerce Development

> "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

SH

Steve H.

President

> "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188)

FA

Frank A.

Head of Digital

> "The Automations feature is another major advantage."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

NE

Nick E.

owner

> "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926)

DB

Daniel B.

Systems Coordinator

> "A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6853242)

KJ

Kristoffer J.

CEO

> "Also, it feels that they are stuck within old workflows that should be optimised."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

RL

Rachel L.

VP Sales and Administration

> "We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners!"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

🤙🏻 Wayne A.

E-commerce Manager

> "It is not pitched as a key part of BrightPearl however so hard to really call it a con."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999)

[View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/)

CL

Christopher L.

Marketing Manager

> "Cin7 Core offers a wide range of features that make it a powerful platform for managing inventory, orders, and integrations."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994)

TN

Torisawa N.

Customer Service Representative

> "While the basic functions are there, the lack of flexibility in managing delivery and shipping schedules makes it difficult to adapt to real-world..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7047370)

SP

Sonu P.

Systems Analyst

> "Automation is a big plus things like stock updates, order syncing, and invoicing save a lot of manual effort."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7143631)

WM

WISAM M.

DIRECTOR OF SUPPLY CHAIN AND OPERATIONS

> "I would say without Mark Dessanayaka & The Solutions Architect team to ensure we fixed the issues that we were facing that CIN7 is sorely lacking in the..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879477)

CL

Christopher L.

Marketing Manager

> "Once set up properly, it provides strong automation and centralized control, especially when connecting to platforms like Shopify and ShipStation. When..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994)

CL

Christopher L.

Marketing Manager

> "In our case, it took five months to fix a problem that affected our shipping workflow, largely due to missed follow-ups, unclear communication, and a..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994)

HH

Harry H.

Owner and Director

> "The Shopify and Xero integrations save so much time and make tracking stock across channels simple."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7015430)

JG

James G.

Business Development Manager

> "The only "frustrating" part I ran into was importing CSV files if the title was changed at all, but that was mainly user error."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7114178)

JG

James G.

Business Development Manager

> "The value of this inventory system was highly justifiable, given that its cost was half that of another system with roughly the same capabilities."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7114178)

AM

Ana M.

Director of People and Finance

> "Additionally, occasional system quirks and delays in syncing can be frustrating and require follow-up."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501)

AM

Ana M.

Director of People and Finance

> "His commitment to equipping us with the right tools and setup to keep our business running smoothly has been invaluable."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501)

CL

Christopher L.

Marketing Manager

> "The biggest downside is the customer support experience. When an issue arises, especially one involving system configuration or integrations, getting it..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994)

Sacha A.

Founder and Creative Director

> "We like the ease to split backorders for warehouse stock and drop shipping."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7119001)

DM

David M.

General Counsel

> "This is a huge drawback for ecommerce and is only one example of what we were mis-sold, along with completely unrealistic and botched 30-day..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6734447)

SP

Sonu P.

Systems Analyst

> "The inventory and order management features are very robust."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7143631)

DM

David M.

General Counsel

> "The software does what it says on the tin, but the ecosystem of partners is rubbish and Cin7 was wholly unsympathetic to the customer experience and..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6734447)

AM

Ana M.

Director of People and Finance

> "is highly knowledgeable and did an excellent job clearly explaining our challenges and the available solutions in a way that was easy to understand and..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501)

WM

WISAM M.

DIRECTOR OF SUPPLY CHAIN AND OPERATIONS

> "Ease of access as CIN7 has been insanely difficult for us to navigate as a company and we didn't have much support until Mark stepped in."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879477)

GH

Gretchen H.

Warehouse Operations Manager

> "has been very helpful with getting us up and running even though it took us a bit longer than the standard window, she has guided us through the process..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7022620)

HH

Harry H.

Owner and Director

> "Some parts of the system aren’t the most user-friendly, so some tasks can take longer than they should."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7015430)

Michelle P.

Founder

> "A very positive experience overall—Cin7 Core is a powerful platform, and the personalized, patient support made all the difference."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7117312)

JM

Jeffrey M.

President

> "They sacrifice reliability, stability and fixing bugs for improvements that they can market as a new features."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6518620)

Pierre G.

Co-Founder

> "On the finance side, the seamless QuickBooks Online integration has drastically cut down our reconciliation time each month."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6778412)

PV

PC V.

Managing Director

> "What’s even more questionable is when I asked them why our base subscription costs significantly more than what’s advertised on their site, I received no..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6566534)

WM

WISAM M.

DIRECTOR OF SUPPLY CHAIN AND OPERATIONS

> "Mark Dessanayaka & The Solutions Architect team is really the only thing that has led to us continuing with CIN7 as we were on the verge of cancelling..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879477)

TW

Tanya W.

Marketing Director

> "Sync issues with Xero"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7024981)

SR

Sam R.

Director of Planning and Procurement

> "Great value compared to other inventory management software, with the right native integrations for most businesses."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7010767)

DF

David F.

Founder

> "Minor complaints: Having to create separate SKUs for case packs, creating custom forms for purchases/invoices is a bit of a burden and isn't streamlined..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4843519)

JG

James G.

Business Development Manager

> "I am very grateful that we paid a little extra for the more personal "at your own pace" onboarding package."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7114178)

JG

Jacques G.

Process Control Manager

> "Job Costing is difficult and need to go to reports to get information cast export job cost directly from Job's BOM in Production cant be exported and..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4812697)

AM

Ana M.

Director of People and Finance

> "We truly appreciate his guidance and the time he took to walk us through our options."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501)

JS

Julian S.

eCommerce Manager

> "It's evident they’ve designed it this way to continue extracting money from their users."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6347132)

TW

Tanya W.

Marketing Director

> "We have very few issues and if we do I find the support team very helpful and relatively quick to respond even with the time difference."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7024981)

PM

Paul M.

CI Account manager

> "Some features that you would have thought every other customer would want to have are missing, the Portal is a total waste - and independent Cin7 voiced..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4876440)

ND

Nadeesha D.

Finance Manager

> "The session lasted around 45 minutes and was very helpful in getting clarity on our system."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6864995)

SM

Spencer M.

Project Consultant

> "The customer service was nonexistent once we subscribed."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6421560)

Michelle P.

Founder

> "What stood out most was the level of support."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7117312)

AR

Adam R.

Parts Coordinator

> "it is not capable of adding more mandatory fields to quotes but i understand that this is an inventory program not a quoting program"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6221067)

QM

Qhawe M.

Managing Director

> "We worked with a great team of individuals who guided us and ensured that we setup the system to our needs successfully."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7040856)

AY

Adam Y.

MD

> "This feels like a cash grab, with no regard for existing customers."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6521894)

IP

Iulian P.

IT Operations Manager

> "We have 6 businesses with multiple ecommerce channels like Amazon, Woocommerce, offline sales and multiple warehouses."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4829004)

AR

Alison R.

Equipment Control Manager

> "That even to simply amend a lot no / serial number, everything gets undone right back from the Invoice and had to be redone."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4835952)

QM

Qhawe M.

Managing Director

> "Despite the expense, we see our return already especially in traceability."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7040856)

AM

Alexandra M.

Merchandiser

> "The import/export is not working with our office 365 package so is giving us the error message "csv format not recognised" so we cannot bulk import..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4221757)

KG

Kristen G.

Co-Owner

> "Was incredibly thorough and patient and got to the bottom of the problem. While I tried not to panic, they did a great job solving the urgent issues."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6864097)

IV

Ignatius V.

Stock Managment

> "Frustrating to deal with your help desk people who tell you to log a feature request when they are done talking to you and can't solve your problem"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6040309)

AM

Ana M.

Director of People and Finance

> "The onboarding experience was positive, especially with support from the Solutions Architect team."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501)

AT

Amar T.

Founder

> "Issues such as:- Stock values not updating correctly- FTP integration not functioning- Not responding for days- Support team lack of product knowledge..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4651734)

Sacha A.

Founder and Creative Director

> "Also a great price for lots of features and functionality."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7119001)

GB

Giannina B.

Supply Chain Manager

> "Some very easy and simple features that made our lifes very easy are not cin 7 core now, so for us it has been a lot of work and hours of implementation..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6267622)

Dmitriy P.

Automation Consulter

> "You really need good understanding of the way system works and it is point where good onboarding consulter may help.- Responsive and quick interface..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4851340)

PP

Pedro P.

OP Manager

> "Integration with QBO (Quick Books) we wasted lot of resources trying to integrate QBO with DEAR and these 2 programs are not compatible when using QBO as..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___3591950)

QM

Qhawe M.

Managing Director

> "In my opinion, the success of Cin7 is largely because of the support they give with great turnaround times."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7040856)

KD

Katharine D.

Managing Director

> "Total lack of decent supportHas driven more cost into my business than remove it - extra staff required."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4983761)

SR

Sam R.

Director of Planning and Procurement

> "We honestly have had so much success with the Cin7 Customer Support teams, specifically \[sensitive content hidden\] and his team."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7010767)

DK

Dave K.

CPO

> "It's hard to troubleshoot bugs as you have to pay separate for true IT support"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4826706)

LJ

Lara J.

Procurement Manager

> "sensitive content hidden\] was knowledgeable and patient, and arranged a call very quickly"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7113243)

DH

Deb H.

Accountant

> "Sometimes it is impossible to redo because the inventory is no longer available."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4793222)

RK

Raj K.

VP Operations

> "Many features and attributes seem intutitive and flexible."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7028429)

DL

David L.

Manager

> "Many issues are difficult when operating with DEAR/Cin7 Core."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4987174)

ND

Nadeesha D.

Finance Manager

> "I had a meeting with \[sensitive content hidden\] regarding two support tickets, and I’m very pleased with the service provided."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6864995)

GB

Giannina B.

Supply Chain Manager

> "We will probably change to another system ibn the future, not now because it has been very tiring for the whole team and it has taken a lot of our time."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6267622)

Pierre G.

Co-Founder

> "Now we can confidently promise customers that if it shows as in stock, it really is in stock."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6778412)

DJ

Danish J.

Operations Manager

> "E.g. wrong expiry date on assembly --> undo transfers and sales just to fix it and we cannot do that since it would mess with the accounts. "

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___3567872)

LC

Liza C.

Owner

> "They guided me through an incredibly frustrating situation that I had created and made me excited to use the product again"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857890)

MC

Mike C.

Director

> "I have been contact them many time and their only reply is someone will contact you asap, but actually no one will contact you."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6193198)

NN

Nokuthula N.

Admin Manager

> "Great system with very few down times, however it comes with a great price tag !"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879136)

IP

Iulian P.

IT Operations Manager

> "The reporting section has quite a few important gaps."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4829004)

TW

Tanya W.

Marketing Director

> "Muditha really understood the issues we were facing and found the source of the problem which I would never have found without her help."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7024981)

PT

Philip T.

Managing Director

> "No mobile app - it’s not easy to use the system in a browser on a phone"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4906685)

AR

Adam R.

Parts and Warranty Specialist

> "easily functioning and user capabilities are user friendly."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7119450)

KM

Kerry M.

GM

> "Not able to modify sheets."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6248122)

SR

Sam R.

Director of Planning and Procurement

> "Extremely intuitive layout with exceptionally responsive support."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7010767)

EK

Elliot K.

Operations Manager

> "Literally does not work well if you have a complex supply chain"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6293021)

WM

Wilhelmus M.

inventory control

> "For the most part it is intuitive and easy to navigate and understand. When used properly it makes my life super easy"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7015647)

MC

Mike C.

Director

> "They just ignore you because you only using the cheapest plan and service."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6193198)

LG

Lionel G.

Head of Finance

> "Quick and excellent service"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7088911)

LM

Luke M.

Director

> "Another one was products that have no history won't show in "Availability" so it wasn;t until I entered SOH that I could see any products but products..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4766586)

LG

Lionel G.

Head of Finance

> "Amazing service."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7088911)

Stelios I.

Managing Director

> "Page load speed must be improved as it can be a little frustrating when you need to conduct many transactions in the day."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4564892)

[View Reviews](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

## User interface

4.40 (194)

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

4.33 (734)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Brightpearl

40/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/124180/Brightpearl/#features)

Cin7 Core

Top features

43/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/133038/Cin7-Core/#features)

### Recognition

Brightpearl is recognized as a top-rated tool in 1 Capterra Shortlist reports

Cin7 Core is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Brightpearl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cin7 Core

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brightpearl

-   By Sage
-   Located in United Kingdom
-   Founded in 1981

Cin7 Core

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

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