--- title: "Compare Brightpearl vs Cin7 Omni 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Brightpearl and Cin7 Omni based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/124180-133133/Brightpearl-vs-Cin7" page_type: "comparison" language: "en" --- # Brightpearl vs Cin7 Omni Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BrightpearlCin7 Omni2/4 selected [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) [## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [200 reviews](#user-reviews) Positive 182 Neutral 8 Negative 10 [## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting Price $349.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [601 reviews](#user-reviews) Positive 519 Neutral 37 Negative 45 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Data Synchronization 3.6 Inventory Tracking 5.0 Inventory Control 4.4 Real-Time Data \-- Billing & Invoicing 4.6 74%Fit High performer Feature ratings Data Synchronization 4.0 Inventory Tracking 4.2 Inventory Control 4.1 Real-Time Data 2.5 Billing & Invoicing 4.1 User satisfaction User satisfaction 4.4 User reviews[200](https://www.capterra.com/p/124180/Brightpearl/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 4.3 User satisfaction 4.3 User reviews[601](https://www.capterra.com/p/133133/Cin7/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from $349Flat Rate, Per Month - Free version - Free trial Best for Best for Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months Best for Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand. ## User reviews Pros & cons IZ Issam Z. Director > "The core system is rock-solid and intuitive: inventory, order routing, picking, packing, and shipping work exactly the way high-volume businesses need them to." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7134129) VICKI E. Deputy CEO > "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on" [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627) KK Kaushal K. Head of Sales and Logistics > "This is a great integration for a great ERP system capable of handling many moving parts and being the backbone of our Tech stack and automated processing." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7167000) KT Kathryn T. Head of Operations > "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751) MK Marion K. Operations Manager > "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550) RB Robert B. Operations Manager > "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703) LO Lynette O. CEO > "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348) LB Livi B. Order Management Specialist > "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416) Jamie Moxey D. Business and E-Commerce Development > "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013) KT Kathryn T. Head of Operations > "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751) FA Frank A. Head of Digital > "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903) RB Robert B. Operations Manager > "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703) AK Aisling K. Managing Partner > "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system...." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663) RB Robert B. Operations Manager > "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703) SP Sharon P. Finance Director > "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715) Sarah G. Operations Specialist > "Reporting and searching within the system is challenging for our team to quickly find information." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178) ES Erlend S. CEO > "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business...." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859) MB Mike B. COO > "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998) KM Kevin M. MANAGING DIRECTOR > "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519) JM Jason M. Managing Director > "Not currently suited to adding manufacturing capacity and integrating with sales." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7122419) JF James F. Director > "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471) TL Taylor L. Dir Ops > "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080) Jamie Moxey D. Business and E-Commerce Development > "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013) FA Frank A. Head of Digital > "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903) MS Monica S. Procurement and quality control manager > "Order management is smooth and well-organized, and staff management is simple and effective." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366) ES Erlend S. CEO > "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859) KM Kevin M. MANAGING DIRECTOR > "The automations and integrations have streamlined lots of our order processing processes. " [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519) TL Taylor L. Dir Ops > "Not conducive to a company growing in size where every single detail matters and accuracy is important. " [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080) Sarah G. Operations Specialist > "We have had a wonderful experience with support and our account managers to get the most out of Brightpearl to uphold our business needs." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178) RL Rachel L. VP Sales and Administration > "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. " [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550) Jamie Moxey D. Business and E-Commerce Development > "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013) BB Ben B. Operations Director > "Weak reporting (in places) - although not impossible, it just could be better." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7166001) AK Aisling K. Managing Partner > "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663) DR Doug R. Director Technology and Systems > "Lack of support for BOMs and inability to attach invoices." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768) JM Jolita M. Buyer > "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991) TL Taylor L. Dir Ops > "BP is also not great for a company where data management has to be extremely streamlined and uniform. " [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080) AP Alice P. Creative Director > "It's taken a lot of stress out of managing inventory and has made our workflow much smoother." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533) RB Robert B. Operations Manager > "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703) BB Ben B. Operations Director > "BrightPearl has made us significantly more efficient and effective as a business!" [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7166001) WS WILLIAM S. Director > "Some features we will never use as it is for larger companies but the simple direct bank feed is not available." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590) WS WILLIAM S. Director > "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590) TH Tom H. Managing Director > "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152) RM Rob M. e-commerce manager > "Top tier ERP system that once live is pretty bomb proof." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7126991) JS Joseph S. Managing Director > "I struggle inputting data, by loading products and orders." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191) BB Ben B. Operations Director > "We're a tech-mature organisation - we know what good should feel like and BrightPearl fits really well in our tech stack." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7166001) TD Timothy D. ... > "Over priced and awful customer service." [See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723) LB Livi B. Order Management Specialist > "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416) KJ Kristoffer J. CEO > "The main issues we faced with our old stack was weak inventory, order and supply chain management." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145) SC Susie C. Office Manager > "This system has been a major improvement for our operations." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7117248) JU James U. Managing Director > "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools." [See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493) KK Kaushal K. Head of Sales and Logistics > "We have been with brightpearl for over 4 years now and they have been a super stable platform to build from." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7167000) SH Steve H. President > "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188) RM Rob M. e-commerce manager > "easy to use system that is very intuitive to use and really speeds up our internal business processes" [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7126991) NE Nick E. owner > "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926) Richard H. Director > "It does most things and if you put the effort in to customising it by integration with other services it will do everything." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196) KJ Kristoffer J. CEO > "Also, it feels that they are stuck within old workflows that should be optimised." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145) LO Lynette O. CEO > "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348) 🤙🏻 Wayne A. E-commerce Manager > "It is not pitched as a key part of BrightPearl however so hard to really call it a con." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999) JF James F. Director > "Simple system with good flexibility to setup to meet our needs and workflows." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471) NE Nick E. owner > "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926) RL Rachel L. VP Sales and Administration > "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550) KT Kathryn T. Head of Operations > "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751) FA Frank A. Head of Digital > "I also appreciate that Brightpearl provides predictable annual software costs." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903) DR Doug R. Director Technology and Systems > "Lack of support for BOMs and inability to attach invoices." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768) Jamie Moxey D. Business and E-Commerce Development > "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013) RB Robert B. Operations Manager > "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703) KK Kaushal K. Head of Sales and Logistics > "Highly recoment brightpearl for a growing business." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7167000) TD Timothy D. ... > "Over priced and awful customer service." [See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723) [View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/) MT Mike T. COO > "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248) LT Liza T. COO > "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) AD Allan D. Director > "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375) LT Liza T. COO > "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) LT Liza T. COO > "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) LT Liza T. COO > "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) AD Allan D. Director > "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375) LT Liza T. COO > "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) ML Monique L. Head of Operations > "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340) LT Liza T. COO > "Another key limitation is the customization of fields." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) LT Liza T. COO > "We were initially sold on the idea of having an onboarding specialist to guide us through the process." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) JF Jarred F. CEO > "Not being able to create prefix # for orders." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492) CW Charlotte W. Customer Service Representative > "Their prompt responses and efficient resolution made the entire process smooth and stress-free." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218) LT Liza T. COO > "Importing custom pricing into Sales Orders not supported" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) KS Kieron S. IT and Marketing Manager > "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) Hugh M. General Manager > "Ever increasing costs for ever decreasing functionality and service." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880) DO Darcie O. Head of Operations > "sensitive content hidden\] super helpful and responded with great detail and speed in the chat." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337) Hugh M. General Manager > "I have just submitted my notification of cancellation after 3 years using the system." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880) KS Kieron S. IT and Marketing Manager > "The ability to have multiple currency cost pricing on inventory items is excellent." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) LT Liza T. COO > "Additionally, we faced challenges with branch management." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) AE Andrew E. Operations Manager > "Found that navigation was easy and Topic search easy to use and relevant." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001) SL Sara L. Inventory manager > "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636) WJ Wayne J. R&D Director > "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469) MS Milen S. supply chain > "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542) SD Soren D. Operations Manager > "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) LL Lili L. Planner > "restrictions do not exist on module like credit processing." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941) LD Lawrence D. Sales Engineer > "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121) EB Elise B. Executive Administrator > "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633) AB Andrea B. Accounts > "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785) KA Karla A. Director > "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to..." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526) EJ Elizabeth J. Commercial & Operations Manager > "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153) TM Tyler M. Marketing Co-ordinator > "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645) MR Mia R. Operations Manager > "Great Experience with lots of support to get you started" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913) ZP Zenia P. Office Manager > "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205) KS Kieron S. IT and Marketing Manager > "I take that as a result and look forward to integrating more systems and apps via API in the coming months." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) LK Loanne K. CFO > "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175) BL Brigida L. Operations Manager > "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107) VR Verified Reviewer Owner > "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738) SI Scott I. Director > "Easy to use interface with customizable options to highlight what is most important to our business." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117) ZP Zenia P. Office Manager > "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205) MB Matt B. Senior Sales Representative > "sensitive content hidden\] was very quick professional and helpful." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452) TN Tyra N. Business Operation Manager > "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) CW Charlotte W. Customer Service Representative > "I truly appreciate their support and professionalism." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218) ME Michael E. Managing Director > "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464) Lucy W. Team Assistant > "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034) AA Amber A. Customer Care Admin > "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292) VC Veronica C. Customer Relations Manager > "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098) Ed G. Integrations Manager > "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555) RS Robert S. Operations Director > "Cin7 Omni has given us complete visibility of our stock position with almost real time updates." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246) EG Edward G. Implementations Manager > "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286) JRP Jan Rae P. Assistant Operations Manager > "setting/ linking of products from Shopify to Cin7 was good, did not have so much problem and I was well assisted by \[SENSITIVE CONTENT\] on the..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4251915) EJ Elizabeth J. Commercial & Operations Manager > "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153) AL Angelo L. CEO > "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882) AM Andrew M. Consultant > "I sent in multiple sales call requests and emails, but no one got back to me." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429) MF Matt F. Senior Supply Chain Manager > "Having all of our data in one centralized location will have multiple benefits over time." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4663639) SD Soren D. Operations Manager > "The lack of NetSuite integration is a negative for our particular business." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) DAK Dari Anna K. Head of Accounts > "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862) SD Soren D. Operations Manager > "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) CC Charlotte C. General Manager > "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) CC Charlotte C. General Manager > "Having so many onboarding specialists was not ideal for continuity of our onboarding." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) VR Verified Reviewer Owner > "Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738) TC Trevor C. Supply Chain Manager > "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255) CM Carlos M. Director > "I love the integrations, my entire system is linked between B2B, shipping, ecommerce platforms and the warehouse for distribution. " [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3195121) DD Deklan D. Inventory and Logistics Manager > "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867) BF Brenda F. Company Secretary > "Landed cost is also a large benefit as we import in euros, sell in GBP and need to include freight and custom costs in the cost price, which Cin7..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3242838) DD Deklan D. Inventory and Logistics Manager > "Online help sources seem to be sometimes out-dated and this has caused errors to happen within our system, while getting the issues fixed I am told..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867) SK Stacey K. Director of Operations > "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524) JK Jesper K. Manager > "Problem is a lot of ther solution they promissed didn't work as described." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4088097) CC Charlotte C. General Manager > "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) IL Ian L. Head of Supply Chain > "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903) LL Lili L. Planner > "Ease of downloading informationEasy to use and understand process." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941) TC Trevor C. Supply Chain Manager > "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255) AA Amber A. Customer Care Admin > "I liked the feature that an agent can chat and assist offsite with an issue." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292) MB Michelle B. Accounts > "We still cant get the Shopify to update" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4572252) Ed G. Integrations Manager > "Cin7 initially offered us a great package, it has a lot of features which are great for running our business" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555) Lucy W. Team Assistant > "Customer service wasn't very good, when we had an issue it always took a long time to resolve." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034) PM Prudence M. Marketing & Sales Director > "He made the whole experience a lot less daunting and was fast to offer solutions and find fixes to anything not working initially extremely..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3338777) MH Marnie H. Director > "There customer support was weak originally, now it is non existent." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4638231) IL Ian L. Head of Supply Chain > "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903) RM Ryan M. CFO > "Cin7 is Trash and steals from their customers." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4127038) Dean B. Director > "has been most helpful." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3589774) Muhammad S. Tax Planner > "Horrible." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3491571) TL Tobin L. COO > "User friendly and intuitive." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___2502688) SD Soren D. Operations Manager > "The lack of NetSuite integration is a negative for our particular business." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) KS Kieron S. IT and Marketing Manager > "I take that as a result and look forward to integrating more systems and apps via API in the coming months." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) TN Tyra N. Business Operation Manager > "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) CC Charlotte C. General Manager > "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) DK Divya K. Accountant > "accounting integration to QBO is terrible!" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3749170) WB Wilfried B. Financial Director and Comptable > "Cin7 Omni is an easy to use software with the ability to integrate with other browsers." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4612946) LT Liza T. COO > "Additionally, we faced challenges with branch management." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) ZP Zenia P. Office Manager > "It integrates well with ShipStation." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205) LL Lili L. Planner > "restrictions do not exist on module like credit processing." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941) MB Matt B. Senior Sales Representative > "sensitive content hidden\] was very quick professional and helpful." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452) VR Verified Reviewer Owner > "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738) LK Loanne K. CFO > "It was easy to connect and Xero connected easily." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175) Ed G. Integrations Manager > "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555) [View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/) ## User interface [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) 4.41 (200) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) 4.30 (601) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Brightpearl Top features 40/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/124180/Brightpearl/#features) Cin7 Omni 39/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/133133/Cin7/#features) ### Recognition No recognitions have been awarded to Brightpearl No recognitions have been awarded to Cin7 Omni ### Deployment & support Brightpearl Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Cin7 Omni Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Brightpearl - By Sage - Located in United Kingdom - Founded in 1981 Cin7 Omni - By Cin7 - Located in New Zealand - Founded in 2011 ## Popular Comparisons [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.21 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.1 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123794-124180/Fishbowl-vs-Brightpearl) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.30 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.54 (957)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/) $349/month Price $49/month 4.2 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133133-169199/Cin7-vs-Sortly-Pro) [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/124180-138689/Brightpearl-vs-Booqable) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.30 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.21 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) $349/month Price Contact vendor for pricing 4.2 Features 4.1 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123794-133133/Fishbowl-vs-Cin7) [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/124180-135757/Brightpearl-vs-NetSuite) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.30 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) $349/month Price Contact vendor for pricing 4.2 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/133133-135757/Cin7-vs-NetSuite) [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Contact vendor for pricing Price $31.1/month 4.2 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/124180-135618/Brightpearl-vs-Odoo) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.30 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) $349/month Price $29/month 4.2 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/133133-138689/Cin7-vs-Booqable) [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Contact vendor for pricing Price $2210/year 4.2 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/124180-174984/Brightpearl-vs-QuickBooks-Enterprise) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.30 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) $349/month Price $31.1/month 4.2 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/133133-135618/Cin7-vs-Odoo) [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Contact vendor for pricing Price $25/month 4.2 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-124180/Xero-vs-Brightpearl) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.30 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $349/month Price $2210/year 4.2 Features 4.4 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133133-174984/Cin7-vs-QuickBooks-Enterprise)