# Compare Brightpearl vs Craftybase 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brightpearl and Craftybase based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124180-144117/Brightpearl-vs-Craftybase

---

# Brightpearl vs Craftybase Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrightpearlCraftybase2/4 selected

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

[Craftybase](https://www.capterra.com/p/144117/Craftybase/)[4.6 (244)](https://www.capterra.com/p/144117/Craftybase/reviews/)

[## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

178

Neutral

7

Negative

10

[## Craftybase](https://www.capterra.com/p/144117/Craftybase/)[4.6 (244)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.7

Reviews Sentiment

Based on [244 reviews](#user-reviews)

Positive

229

Neutral

10

Negative

5

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## Summary

* * *

Key features rated by users

Features selected based on 6,141 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Data Synchronization

3.6

Inventory Tracking

5.0

Inventory Control

4.4

Real-Time Data

\--

Billing & Invoicing

4.6

82%Fit

High performer

Feature ratings

Data Synchronization

4.5

Inventory Tracking

4.7

Inventory Control

4.7

Real-Time Data

5.0

Billing & Invoicing

4.3

User satisfaction

User satisfaction

4.4

User reviews[195](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.6

User reviews[244](https://www.capterra.com/p/144117/Craftybase/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months

Best for

Designed for makers, indie brands, and small manufacturers who sell direct to consumers and want real-time inventory, batch, and cost control—without the enterprise complexity.

## User reviews

Pros & cons

LO

Lynette O.

CEO

> "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

LB

Livi B.

Order Management Specialist

> "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can be..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

FA

Frank A.

Head of Digital

> "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured training..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

VICKI E.

Deputy CEO

> "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627)

MK

Marion K.

Operations Manager

> "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues by..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550)

KT

Kathryn T.

Head of Operations

> "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

Jamie Moxey D.

Business and E-Commerce Development

> "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

MB

Mike B.

COO

> "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998)

IZ

Issam Z.

Director

> "The core system is rock-solid and intuitive: inventory, order routing, picking, packing, and shipping work exactly the way high-volume businesses need them to."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7134129)

RB

Robert B.

Operations Manager

> "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system. Despite..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

KT

Kathryn T.

Head of Operations

> "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

ES

Erlend S.

CEO

> "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

RB

Robert B.

Operations Manager

> "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Jamie Moxey D.

Business and E-Commerce Development

> "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

TL

Taylor L.

Dir Ops

> "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

SP

Sharon P.

Finance Director

> "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715)

FA

Frank A.

Head of Digital

> "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KM

Kevin M.

MANAGING DIRECTOR

> "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

ES

Erlend S.

CEO

> "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

Jamie Moxey D.

Business and E-Commerce Development

> "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

TL

Taylor L.

Dir Ops

> "Not conducive to a company growing in size where every single detail matters and accuracy is important. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

JF

James F.

Director

> "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471)

RB

Robert B.

Operations Manager

> "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

RL

Rachel L.

VP Sales and Administration

> "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JM

Jolita M.

Buyer

> "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991)

Sarah G.

Operations Specialist

> "Reporting and searching within the system is challenging for our team to quickly find information."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178)

AP

Alice P.

Creative Director

> "It's taken a lot of stress out of managing inventory and has made our workflow much smoother."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533)

DR

Doug R.

Director Technology and Systems

> "Lack of support for BOMs and inability to attach invoices."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768)

MS

Monica S.

Procurement and quality control manager

> "Order management is smooth and well-organized, and staff management is simple and effective."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366)

TL

Taylor L.

Dir Ops

> "BP is also not great for a company where data management has to be extremely streamlined and uniform. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

WS

WILLIAM S.

Director

> "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

JM

Jason M.

Managing Director

> "Not currently suited to adding manufacturing capacity and integrating with sales."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7122419)

LB

Livi B.

Order Management Specialist

> "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

WS

WILLIAM S.

Director

> "Some features we will never use as it is for larger companies but the simple direct bank feed is not available."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

KM

Kevin M.

MANAGING DIRECTOR

> "The automations and integrations have streamlined lots of our order processing processes. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

RB

Robert B.

Operations Manager

> "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Richard H.

Director

> "It does most things and if you put the effort in to customising it by integration with other services it will do everything."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196)

JS

Joseph S.

Managing Director

> "I struggle inputting data, by loading products and orders."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191)

LO

Lynette O.

CEO

> "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

TH

Tom H.

Managing Director

> "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152)

RL

Rachel L.

VP Sales and Administration

> "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

TD

Timothy D.

...

> "Over priced and awful customer service."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723)

Sarah G.

Operations Specialist

> "We have had a wonderful experience with support and our account managers to get the most out of Brightpearl to uphold our business needs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178)

JU

James U.

Managing Director

> "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493)

FA

Frank A.

Head of Digital

> "I also appreciate that Brightpearl provides predictable annual software costs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KJ

Kristoffer J.

CEO

> "The main issues we faced with our old stack was weak inventory, order and supply chain management."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

Jamie Moxey D.

Business and E-Commerce Development

> "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

SH

Steve H.

President

> "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188)

FA

Frank A.

Head of Digital

> "The Automations feature is another major advantage."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

NE

Nick E.

owner

> "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926)

DB

Daniel B.

Systems Coordinator

> "A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6853242)

KJ

Kristoffer J.

CEO

> "Also, it feels that they are stuck within old workflows that should be optimised."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

RL

Rachel L.

VP Sales and Administration

> "We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners!"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

🤙🏻 Wayne A.

E-commerce Manager

> "It is not pitched as a key part of BrightPearl however so hard to really call it a con."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999)

[View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/)

RR

Rebecca R.

Owner

> "It makes managing material and product inventory so easy, helps me track my consignment locations, and allows me to bill out craft events without stress."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7082895)

SA

Sheridan A.

Business owner

> "Also, a tick off system, there’s no way to know what manufacturers have been made or not as you have to give them todays date to even take the product out of..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867685)

MM

Michelle M.

Founder

> "I will update my review once I have all of my data entered and can really start seeing how it helps me save time tracking costs and inventory"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7073593)

LA

Lina A.

Logistics Manager

> "I struggled a little with the bulk update functionality when I needed to change currencies as I wasn't very familiar with using CSV files."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107504)

JF

JOHN F.

Director Baker

> "From stock control, product traceability for compliance, costing and making life easier, I'd say Crafty base is best even for a smal, newl bakery such as mine"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7123598)

Lanae R.

Owner

> "This software is really focused on crafters and so I often have to go elsewhere for keeping track of formulating details, some of the calculations and taking..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868287)

HJ

Heidi J.

Owner

> "I can easily navigate the system to create recipes, log purchases, and monitor my material levels. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7054004)

GM

Gaby M.

Director of Packaging

> "Craftybase isn't quite set up for the type of business we run and the current UI has some small setbacks."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7058405)

MD

Marilyn D.

Sole proprietor

> "I converted from an excel- based spreadsheet system and Craftybase saves me so much time and headache when calculating cost of my products and keeping track..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867616)

Anthony H.

Owner

> "The biggest drawback for me is that Craftybase doesn’t yet sync with all of my e-commerce platforms, which means I still have to enter some data manually."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6869506)

MB

Michelle B.

owner

> "Craftybase has also simplified my gross margin and I now know if my pricing is correct on our products. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107317)

Tim E.

Owner

> "Not sure if it is the user(me) or the software but the purchase unit vs usage unit didn’t work for me. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7093523)

TD

Twyla D.

Jewelry Designer

> "I've been with Craftybase for my jewelry business since at least 2018 and it has helped me price things accurately, make sure I'm tracking everything and..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812057)

LK

Liza K.

Owner

> "It is an obvious "money grab" for them to block the "auto-manufacture" feature to force you to upgrade to a much more expensive plan."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

JF

JOHN F.

Director Baker

> "There is a lot of in product support and lots of instruction but I am a huge overthinker and the email support function was just amazing."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7123598)

AM

Andy M.

Senior Account Executive

> "Craftybase's steep learning curve and limited integrations make Craftybase tough for some small businesses."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6844487)

Janice Q.

Owner

> "The pricing is reasonable, and if you can't find your answer in their chat bot, an email will get you a friendly person responding to you within 2 business..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868011)

Karin M.

Owner Operator

> "My spreadsheets and other programs didn't translate well. If I use scraps or left overs there is no tracking."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867695)

VR

Verified Reviewer

Owner

> "Great for Tracking orders, manufacturers and cost of goods sold and inventory of products snd materials"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867608)

MB

Michelle B.

owner

> "Set up was tedious and I would encourage more onboarding tutorials to eliminate a lot of wasted input hours."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107317)

MH

Mari H.

Owner and Founder

> "I love being able to keep track of my purchases, manufacturing, recipes and inventory in one place."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867635)

LL

Lanie L.

Owner

> "Trying to sync my Etsy sales within Craftybase inventory has been impossible so far. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867956)

AM

Ahmed M.

MANAGER

> "I love that I can keep track of all of my Expenses and create recipes with all of my materials and It will tell me the amount that I need to charge to make a..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

LW

Lacy W.

Owner

> "There is honestly nothing I don't like about Craftybase. If I absolutely had to find something to pick at "maybe" it would be the price because of course we..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867646)

RR

Rebekah R.

Owner

> "There is a bit of a learning curve in the beginning but there are many videos available to help guide you through self- setup. If you’re feeling less savvy,..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867630)

SG

Stephanie G.

Owner

> "I don't like that I can't easily see what projects have been assigned to what employee."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7050452)

LK

Liza K.

Owner

> "Loved being able to create recipes from materials to identify exact costs for each product I sell."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

SK

Stamos K.

Owner

> "Navigating some of the reporting features can be confusing at first, and the interface isn’t very intuitive."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867606)

MM

Michelle M.

Founder

> "I have never used an inventory management system before but am finding Craftybase easy to use so far especially with the great help from customer service..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7073593)

RT

Raven T.

Owner

> "I have been with them for so long that moving at this point is difficult, and requires inventory counts and closing my shop to move it over, so I have yet to..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6429785)

MN

MJ N.

Slipper Maker and Everything Else

> "What I like most about CRAFTYBASE is how attentive and accessible the staff is. Whenever I’ve had ANY issue, big or small, they quickly respond and work with..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867647)

SR

Summer R.

Owner

> "The monthly subscription is a bit pricey especially with the exchange rate to CAD."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867639)

LM

Lynne M.

Owner Designer Creator

> "Even though I'm in the UK with a different time zone, I always receive very prompt replies from Customer Support with solutions to my queries."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6880573)

SC

Shelby C.

Owner

> "Removal of auto manufacture in the lower tiers and I haven't had good luck with the sales platform integration for Etsy."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812672)

RT

Raven T.

Owner

> "I think it has many perks for handmade vendors who are small - it's tough to scale up but until you do, the recipes feature is perfect for keeping track of..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6429785)

SS

Sarah S.

Owner

> "There are some issues with matching purchases to listings unless you "manufacture" the items for you listings. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6581031)

SK

Stamos K.

Owner

> "Overall, Craftybase has been helpful for tracking inventory and costs, but it took time to understand the reports."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867606)

AM

Ahmed M.

MANAGER

> "I might click in the field and then begin entering the order or product, only to discover that my concentration was diverted and nothing was entered."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

HJ

Heidi J.

Owner

> "I like the quick response, knoweldge base is always helpful and it seems to have everything I need and some that I didn't know I needed yet."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7054004)

AM

Ahmed M.

MANAGER

> "The implementation has been difficult because I have so many raw materials and many are liquids so it’s hard to estimate at start-up.""

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

MM

Mary M.

Owner Designer

> "It downloads all my sales and generates reports that help at tax time."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7002859)

AP

Ansulene P.

Owner

> "It calculates the cost price well, but there are gaps in the accounting that is a problem for me."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6783310)

Karin M.

Owner Operator

> "I finally have a program that I don't dread doing my paperwork and helps at tax time with the reports"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867695)

LK

Liza K.

Owner

> "I may go to the trouble of migrating to a different inventory management software."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

AR

Anna R.

Owner

> "Craftybase makes filing taxes way simpler, which is a huge benefit for small businesses."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867643)

LL

Lanie L.

Owner

> "I’ve exchanged many emails but never was able to get a resolution."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867956)

Dalton G.

Owner

> "I love that CraftyBase makes it easy to see inventory, reorder materials, and more, all in one place."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867965)

JD

James D.

Owner

> "I've been that vendor making paper notes of sales at events then taking them home to file and process and after setting this up I wouldn't go back."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4914462)

MS

Michelle S.

Owner Artisan

> "The best part is once you have your inventory in, it takes minutes to manufacture and it automatically deducts from inventory."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6804549)

AL

Adam L.

Wholesale and Marketing

> "There's no onboarding calls or dedicated support staff to really help you hit the ground running, so you'll have to spend some time really learning the..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4865861)

LW

Lacy W.

Owner

> "I love using Craftybase for my small handcrafted bodycare business."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867646)

LG

Lydia G.

Owner

> "It does not sync with BigCommerce, there is a lag MOST of the time when updating information, the price is outrageous compared to other options on the market..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6267359)

Janice Q.

Owner

> "They have made some updates on the look of the site, which was much needed, and they are very open to hearing your suggestions on how to make the program work..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868011)

TR

Tina R.

Owner/Creator

> "Not being able to link inventory amount of product to Shopify"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4878300)

ES

Emma S.

Owner

> "It also made it easy to see which of my products - and sales channels - were profitable, and which were not."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6855275)

MD

Meggan D.

Owner/candlemaker

> "I think some areas could be better explained (or maybe it’s just me) because my stock count is sometimes off and sometimes I can’t figure out why"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4877485)

Hannah H.

Owner

> "It's a wonderful tool for keeping track of everything I need to get the jon done."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867800)

RL

Remigiusz L.

Boss

> "Expensive, poor integrations, no cuctomizations at all."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6129276)

TD

Twyla D.

Jewelry Designer

> "I love being able to accurately track what I have on hand and price according to what I paid for my materials."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812057)

JR

Jen R.

CEO

> "I still find it challenging to nearly impossible bundle products for promotional items or gift sets, even with being in their Facebook group and hearing tips..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4705751)

Nicole L.

Owner and Designer

> "Overall I would highly recommend Craftybase to handmade businesses. Once you get the hang of things and learn how it all works, it becomes easier and a great..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867640)

RL

Remigiusz L.

Boss

> "Don't use it as you get use to that will be harder to leave"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6129276)

VR

Verified Reviewer

Owner

> "Overall the price seems ok for the market and it saves you from having to develop lots of spreadsheets or"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867619)

BB

Brittany B.

Owner

> "Nothing really like all the features about it."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___3152729)

[View Reviews](https://www.capterra.com/p/144117/Craftybase/reviews/)

## User interface

4.41 (195)

4.63 (244)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Brightpearl

40/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/124180/Brightpearl/#features)

Craftybase

Top features

41/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/144117/Craftybase/#features)

### Recognition

Brightpearl is recognized as a top-rated tool in 1 Capterra Shortlist reports

Craftybase is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Brightpearl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Craftybase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brightpearl

-   By Sage
-   Located in United Kingdom
-   Founded in 1981

Craftybase

-   By Craftybase
-   Located in Australia
-   Founded in 2010

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