# Compare Brightpearl vs monday.com 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Brightpearl and monday.com based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/124180-147657/Brightpearl-vs-monday-com --- # Brightpearl vs monday.com Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Brightpearlmonday.com2/4 selected [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/) [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) [## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [194 reviews](#user-reviews) Positive 177 Neutral 7 Negative 10 [## monday.com](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $9.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [6,028 reviews](#user-reviews) Positive 5,642 Neutral 315 Negative 71 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,044 reviews from business management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Real-Time Data \-- Collaboration Tools \-- API 4.0 Accounting 5.0 Client Management NA 81%Fit High performer Feature ratings Real-Time Data 4.5 Collaboration Tools 4.5 API 4.4 Accounting 5.0 Client Management 4.4 User satisfaction User satisfaction 4.4 User reviews[194](https://www.capterra.com/p/124180/Brightpearl/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.3 User satisfaction 4.6 User reviews[6,028](https://www.capterra.com/p/147657/monday-com/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.3 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $9Per User, Per Month - Free version - Free trial Best for Best for Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months Best for A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business. ## User reviews Pros & cons LO Lynette O. CEO > "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348) LB Livi B. Order Management Specialist > "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can be..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416) FA Frank A. Head of Digital > "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured training..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903) VICKI E. Deputy CEO > "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on" [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627) MK Marion K. Operations Manager > "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues by..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550) KT Kathryn T. Head of Operations > "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751) Jamie Moxey D. Business and E-Commerce Development > "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013) MB Mike B. COO > "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998) IZ Issam Z. Director > "The core system is rock-solid and intuitive: inventory, order routing, picking, packing, and shipping work exactly the way high-volume businesses need them to." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7134129) RB Robert B. Operations Manager > "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703) AK Aisling K. Managing Partner > "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system. Despite..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663) KT Kathryn T. Head of Operations > "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751) ES Erlend S. CEO > "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859) RB Robert B. Operations Manager > "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703) Jamie Moxey D. Business and E-Commerce Development > "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013) TL Taylor L. Dir Ops > "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080) SP Sharon P. Finance Director > "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715) FA Frank A. Head of Digital > "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903) KM Kevin M. MANAGING DIRECTOR > "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519) ES Erlend S. CEO > "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859) Jamie Moxey D. Business and E-Commerce Development > "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013) TL Taylor L. Dir Ops > "Not conducive to a company growing in size where every single detail matters and accuracy is important. " [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080) JF James F. Director > "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed,..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471) RB Robert B. Operations Manager > "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703) AK Aisling K. Managing Partner > "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663) RL Rachel L. VP Sales and Administration > "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. " [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550) JM Jolita M. Buyer > "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991) Sarah G. Operations Specialist > "Reporting and searching within the system is challenging for our team to quickly find information." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178) AP Alice P. Creative Director > "It's taken a lot of stress out of managing inventory and has made our workflow much smoother." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533) DR Doug R. Director Technology and Systems > "Lack of support for BOMs and inability to attach invoices." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768) MS Monica S. Procurement and quality control manager > "Order management is smooth and well-organized, and staff management is simple and effective." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366) TL Taylor L. Dir Ops > "BP is also not great for a company where data management has to be extremely streamlined and uniform. " [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080) WS WILLIAM S. Director > "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590) JM Jason M. Managing Director > "Not currently suited to adding manufacturing capacity and integrating with sales." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7122419) LB Livi B. Order Management Specialist > "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416) WS WILLIAM S. Director > "Some features we will never use as it is for larger companies but the simple direct bank feed is not available." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590) KM Kevin M. MANAGING DIRECTOR > "The automations and integrations have streamlined lots of our order processing processes. " [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519) RB Robert B. Operations Manager > "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703) Richard H. Director > "It does most things and if you put the effort in to customising it by integration with other services it will do everything." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196) JS Joseph S. Managing Director > "I struggle inputting data, by loading products and orders." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191) LO Lynette O. CEO > "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348) TH Tom H. Managing Director > "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152) RL Rachel L. VP Sales and Administration > "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550) TD Timothy D. ... > "Over priced and awful customer service." [See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723) Sarah G. Operations Specialist > "We have had a wonderful experience with support and our account managers to get the most out of Brightpearl to uphold our business needs." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178) JU James U. Managing Director > "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools." [See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493) FA Frank A. Head of Digital > "I also appreciate that Brightpearl provides predictable annual software costs." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903) KJ Kristoffer J. CEO > "The main issues we faced with our old stack was weak inventory, order and supply chain management." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145) Jamie Moxey D. Business and E-Commerce Development > "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013) SH Steve H. President > "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188) FA Frank A. Head of Digital > "The Automations feature is another major advantage." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903) NE Nick E. owner > "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you..." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926) DB Daniel B. Systems Coordinator > "A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6853242) KJ Kristoffer J. CEO > "Also, it feels that they are stuck within old workflows that should be optimised." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145) RL Rachel L. VP Sales and Administration > "We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners!" [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550) 🤙🏻 Wayne A. E-commerce Manager > "It is not pitched as a key part of BrightPearl however so hard to really call it a con." [See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999) [View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/) LK Lokesh K. Application Developer > "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly compressed our project..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142007) AM Aqiral M. Project Management Solution for Growing > "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in higher-paid plans —..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168) CH Corey H. Senior Manager > "Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes in one platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139801) CG Ciaran G. Operations Manager > "Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or external tools." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141849) ZB Zion B. Commercialization Sr. Associate > "The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow management." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316) ES Eden S. Brand Manager > "In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to connect boards, it..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141605) MD Megha D. Sr. Project Manager > "The platform is user-friendly, visually intuitive, and adaptable to different workflows, which makes it easy to manage multiple projects efficiently. While there are some limitations in terms of pricing and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140787) YS Yashraj S. Senior specialist > "Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) AW Ashley W. Property > "The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139794) LD Lochlan D. Director > "Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just want to get on with..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142332) JC Jack C. Manager > "Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680) YS Yashraj S. Senior specialist > "Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings."" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) KW Keye W. Chief of Staff > "Overall, monday.com has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with other systems, it is..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7145848) JT Jody T. Communications and Development > "We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to step back to the..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139875) AF Andreia F. Head of Operations and Growth > "What I like most about monday.com is the integration between CRM and work management — when a deal closes, the information automatically flows from one side to the other, which saves time, reduces manual work,..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144053) MH Michael H. Sales and Support > "Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7099759) Diego G. Project Manager > "For a roll-out project involving multiple locations, the ability to automate status changes and instant notifications is invaluable; it significantly reduces manual work and ensures all stakeholders are..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140495) VR Verified Reviewer Area Sales Manager > "Monday com interface is very much cluttered and there is too many active boards and sometimes it gets difficult to find a item during a busy period or when you're under pressure to get something done." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7071680) JC Jack C. Manager > "It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680) CH Colton H. Director of Product Development > "That said, the cost feels high relative to how we use it—particularly for sales staff who primarily rely on it just to submit order forms, rather than leveraging its full capabilities." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139487) JS Justin S. Digital Marketing and Content Executive > "I enjoy collaborating across Monday.com because it allows me to work in a way to work best with each stakeholder, with every user having a tailored experience and only have the relevant information to them, in..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139706) ZB Zion B. Commercialization Sr. Associate > "For example, layered automations are not a thing, which can be very limiting, and the inability to automate based on formulas and text is frustrating." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316) RS Radha S. Legal Assistant > "Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to the many customization..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7135547) LS Leigh S. Legal Services Manager > "The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034) Rene M. IT Manager > "Integrations with tools like Slack, Google Drive, and GitHub, along with robust automation, make it ideal for remote and offshore teams." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7067346) IL Ilaria L. Assistant Reservations Manager > "What is not the ideal about this platform is that everything has to be inserted manually and it was not integrating with our main booking platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7049452) Don M. Asst. Manager > "What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate efficiently." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7125727) AL Ashley L. HR and Systems Manager > "Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which doesn't make things..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140768) VR Verified Reviewer Operations Manager > "Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122678) LS Ludmila S. Manager > "Monday's per-seat pricing model gets expensive fast — especially when you want to bring in cross-functional contributors (design, sales, support) who only need occasional access." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503) JPR John Paul R. Operations Support Manager > "The versatility of the boards allows us to customize our operations exactly how we need them, making it a very powerful tool for business management." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139394) CL Chantel L. Head of PMO > "People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel overwhelming, and teams end up..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139919) CS Crystal S. Chief Operating Officer > "The ability to see the status of multiple tasks or projects at once is really helpful, and now they have expanded their templates and integrated AI so it is even easier and more effective for basic users" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139410) RK Rob K. Owner and Chiropractor > "per month seems like overkill for something that does what other systems like a google document, shared apple notes, skylight, etc" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7095419) VR Verified Reviewer Accountant > "You can customize Monday.com however you want allowing for automizations and systems to be utilized according to your needs making it very powerful." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7085297) GB Giselle B. Product Manager > "Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139404) AV Alyssa V. Office Manager and Project Coordinator > "The automation features significantly reduce manual follow-up, and the platform integrates well with our daily task tracking and accountability systems." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297) AA Anja A. Head of Support > "I wish I could sort it by groups and have a calendar with all my tasks next to it so I can move it to the right time. But thats not a big relevant thing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140355) VR Verified Reviewer Solution Deployment Manager > "The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144326) JR Jemma R. Admin > "The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139828) GP Gissett P. Project Manager - Admin > "Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139321) JL Joe L. IT Administrator > "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635) LS Ludmila S. Manager > "From auto-generating task summaries to writing update drafts and surfacing blockers, the AI integration feels purposeful rather than bolted on — which is rare in this category." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503) DC Daphnie C. Operations Manager > "Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139347) David F. Business Manager > "I like that it allows enough customization to track projects in detail, along with owners of each task with a project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7092823) CE Conor E. IT Manager > "Sometimes it becomes clear that the system has sections in Beta mode, and as a result you may notice slowing or crashing, or the AI just not working as it should." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142069) GT Giulia T. Marketing and communication coordinator > "I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay organized and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972) NK Nathan K. Owner > "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147) LS Leigh S. Legal Services Manager > "From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034) AS Abby S. Marketing Manager > "The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140027) TR Tuya R. Senior Project Manager > "It’s a powerful tool for managing workflows and staying aligned, especially for cross-functional teams. While there are some limitations and cost considerations, the benefits in efficiency and collaboration..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140812) VR Verified Reviewer Digital Marketing Manager > "However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856) PW Pari W. CRC > "It makes project tracking straightforward with customizable boards, timelines, and automation features that reduce manual work" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139401) BK Blerta K. Language Instructor > "There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7138878) NN Nicholas N. Quality Assurance Manager > "It simplifies task management and subsequent tracking of progress during projects plus it has some templates that needed very little alterations to use" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7143269) AF Alex F. Marketing Specialist > "I don't like how it's not automatic to have an item's properties visible once you click on it - you have to add this via customisation and add "item card" and "subitem" widgets." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865576) AL Amanda L. Advancement Lead > "We’ve used it for intake processes, project tracking, and internal coordination, and it has significantly improved efficiency." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139676) VR Verified Reviewer Director marketing and communications Student Housing and Dining Srevices > "Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is currently working but..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134475) TK Tyler K. Marketing Manager, Growth And Operations > "You can create custom dashboards that integrate with automated workflows to display your data in real time." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139361) RM Rachelle M. Manager > "The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139691) YS Yashraj S. Senior specialist > "Centralized Communication: It effectively eliminates "email silos" by keeping all task-related discussions, files, and updates in one centralized location." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) AM Account M. Account manager > "Not very flexible for more complex or specific needs, and it often feels like you need to upgrade or pay more to unlock basic functionality." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077) Elena T. Email Marketer > "What I liked the most about Monday.com is that I can open different spaces for different clients and use It as my main operacional tool (Content plan, feedback,...)." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7105147) DS David S. VP of Technology > "Discounted one star as sometime the interface feels too dumbed down and it takes some time to figure out where to see/find/add an option we need for a particular project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7063837) LK Laura K. JFC > "The automations help ensure nothing drops through the cracks - which is huge in a fast-paced work environment where a large part of our admin works remotely." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139384) KJD Klaas Jan D. ceo > "One significant drawback is that automatic email sending through Outlook is not available when using a personal Microsoft account." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139393) VR Verified Reviewer Digital Marketing Manager > "The colors, branding, interface, and instructional information provided within the interface are very inviting and non-intimidating for non-technical people." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856) ES Emily S. Executive Assistant > "A bit overwhelming to start due to the large number of options/custom fields if you're just starting out with a CRM/project management software." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139434) MB Madison B. PRESIDENT > "Monday.com is highly flexible and intuitive, which made it easy for our team to stand up a CRM structure across multiple business lines (nightlife, private events, brand partnerships)." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139416) KT Kelli T. Director of Marketing > "I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139433) AV Alyssa V. Office Manager and Project Coordinator > "It allows us to manage multiple projects simultaneously while maintaining visibility, accountability, and structure across the team." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297) Rene M. IT Manager > "Some advanced capabilities are restricted to higher pricing tiers, and boards can become cluttered if not organized carefully." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7067346) AS Adrian S. Director > "Even we don’t have a specialized tech department in our company, with little research we were able to build quite useful workflows, dashboards and forms" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140530) MP Mel P. Project Manager > "Updates seem to be mainly focused on AI at the moment, which can be frustrating, especially when features the community has been asking for for a long time continue to get pushed." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139885) JW Jennifer W. Community Engagement and Operations Manager > "Monday.com is set up with incredible flexibility, allowing us to customize workflows to fit our specific team needs." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7124049) PL Pam L. Design Director > "Reporting across multiple projects that are not of the same template can get a bit complicated" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141882) SM Samantha M. Account Executive > "It helps me stay organized and keep track of my accounts, client contacts, outreach, and follow-ups in one place." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139420) MB Matt B. Founder > "Sometimes the AI offers you solutions it can't live up to, for example scraping your emails for actions." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142507) VR Verified Reviewer Proprietor > "Features such as the ability to view projects and tasks in multiple views (table, Kanban and calendar for example), and the automations are amazing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6882552) BK Babs K. Administration > "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312) [View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/) ## User interface 4.40 (194) 4.57 (6,028) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting 150 Important Activity Dashboard 120 Important Brightpearl 27/50 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Business Process Automation - Calendar Management - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Management - CRM - Customizable Branding - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Generative AI - HR Management - Inventory Management - Marketing Automation - Mobile Access - Order Management - Payroll Management - Performance Metrics - Point of Sale (POS) - Productivity Tools - Project Management - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Reminders - Reporting & Statistics - Sales Automation - Scheduling - Supply Chain Management - Support Ticket Management - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Off Management - Training Management [See all features](https://www.capterra.com/p/124180/Brightpearl/#features) monday.com Top features 42/50 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Business Process Automation - Calendar Management - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Management - CRM - Customizable Branding - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Generative AI - HR Management - Inventory Management - Marketing Automation - Mobile Access - Order Management - Payroll Management - Performance Metrics - Point of Sale (POS) - Productivity Tools - Project Management - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Reminders - Reporting & Statistics - Sales Automation - Scheduling - Supply Chain Management - Support Ticket Management - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Off Management - Training Management [See all features](https://www.capterra.com/p/147657/monday-com/#features) ### Recognition Brightpearl is recognized as a top-rated tool in 1 Capterra Shortlist reports monday.com is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Brightpearl Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos monday.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Brightpearl - By Sage - Located in United Kingdom - Founded in 1981 monday.com - By monday.com - Located in Israel - Founded in 2014 ## Popular Comparisons [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.40 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,114)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.1 4.4 Ease of Use 4.1 [View full 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