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Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months
Brands, Retailers, 3PLs, Marketplaces, and Brand Distributors in India, South-East Asia, Middle East, and USA
A great, easy to use accounting and stock management system that allow allows for very effective CRM. I believe it's also excellent for marketing but we haven't scratched the surface on that.
I am beyond frustrated with the lack of support and weak reporting from this system. It often has slow days as well.
Great set up process initially with strong support and training. Great reliability, easy to use.
Unable to split pick, pack and ship functions when allocating to team members. Operatinally, our team do not do all 3 functions, and so it is difficult to monitor employees productivity.
It is cloud-based, easy to use, intuitive and so so clever. I can't recommend highly enough plus they are really nice people to work with too.
The main issues we faced with our old stack was weak inventory, order and supply chain management.
The support system is good and the personnel are helpful, efficient and reliable. We have just renewed our package for next year.
In the jungle of ERP for DTC brands, Brightpearl is the Jaguar, lurking in the shadows.
I like the over functionality of the software that helps in managing orders and inventory from multiple channels. Overall the experience is good as of now and technical support is also good.
The user experience on the platform is poor. The learning curve for any new user is long.
Sku kitting and bundling option helps to manage inventory in sets easily on all marketplace. Their another feature like orders and inventory synchronisation with marketplace websites is awesome.
I don't think I have any point to dislike Vin eRetail.
One of the best advantages of this software is that you will not require any kind of development support. This software is very easy to use.
Chat tool: I really don't like this feature location in the page because this hides the count of order OR data available on the page.
It provides amazing interface to manage multi channel orders in one place which not only improves productivity but also helps to achieve sales target.
No permanent fixes done/ everything is a way around or patchwork.
Prioritize real-user-identified key features according to your needs to find your best fit.
Brightpearl
Top FeaturesVin eRetail
Brightpearl
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Vin eRetail
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