# Compare Brightpearl vs shopVOX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brightpearl and shopVOX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124180-155218/Brightpearl-vs-shopVOX

---

# Brightpearl vs shopVOX Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrightpearlshopVOX2/4 selected

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

[## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

178

Neutral

7

Negative

10

[## shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

AC

Based on [243 reviews](#user-reviews)

Positive

226

Neutral

7

Negative

10

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## Summary

* * *

Key features rated by users

Features selected based on 2,721 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Not enough reviews

Feature ratings

Order Fulfillment

4.7

Inventory Management

4.7

Shipping Labels

\--

Billing & Invoicing

4.6

Real-Time Data

\--

\--%Fit

Not enough reviews

Feature ratings

Order Fulfillment

\--

Inventory Management

3.2

Shipping Labels

\--

Billing & Invoicing

4.4

Real-Time Data

5.0

User satisfaction

User satisfaction

4.4

User reviews[195](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.6

User reviews[243](https://www.capterra.com/p/155218/shopVOX/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months

Best for

Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops.

## User reviews

Pros & cons

LO

Lynette O.

CEO

> "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

LB

Livi B.

Order Management Specialist

> "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can be..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

FA

Frank A.

Head of Digital

> "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured training..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

VICKI E.

Deputy CEO

> "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627)

MK

Marion K.

Operations Manager

> "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues by..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550)

KT

Kathryn T.

Head of Operations

> "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

Jamie Moxey D.

Business and E-Commerce Development

> "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

MB

Mike B.

COO

> "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998)

IZ

Issam Z.

Director

> "The core system is rock-solid and intuitive: inventory, order routing, picking, packing, and shipping work exactly the way high-volume businesses need them to."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7134129)

RB

Robert B.

Operations Manager

> "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system. Despite..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

KT

Kathryn T.

Head of Operations

> "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

ES

Erlend S.

CEO

> "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

RB

Robert B.

Operations Manager

> "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Jamie Moxey D.

Business and E-Commerce Development

> "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

TL

Taylor L.

Dir Ops

> "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

SP

Sharon P.

Finance Director

> "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715)

FA

Frank A.

Head of Digital

> "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KM

Kevin M.

MANAGING DIRECTOR

> "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

ES

Erlend S.

CEO

> "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

Jamie Moxey D.

Business and E-Commerce Development

> "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

TL

Taylor L.

Dir Ops

> "Not conducive to a company growing in size where every single detail matters and accuracy is important. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

JF

James F.

Director

> "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471)

RB

Robert B.

Operations Manager

> "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

RL

Rachel L.

VP Sales and Administration

> "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JM

Jolita M.

Buyer

> "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991)

Sarah G.

Operations Specialist

> "Reporting and searching within the system is challenging for our team to quickly find information."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178)

AP

Alice P.

Creative Director

> "It's taken a lot of stress out of managing inventory and has made our workflow much smoother."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533)

DR

Doug R.

Director Technology and Systems

> "Lack of support for BOMs and inability to attach invoices."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768)

MS

Monica S.

Procurement and quality control manager

> "Order management is smooth and well-organized, and staff management is simple and effective."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366)

TL

Taylor L.

Dir Ops

> "BP is also not great for a company where data management has to be extremely streamlined and uniform. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

WS

WILLIAM S.

Director

> "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

JM

Jason M.

Managing Director

> "Not currently suited to adding manufacturing capacity and integrating with sales."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7122419)

LB

Livi B.

Order Management Specialist

> "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

WS

WILLIAM S.

Director

> "Some features we will never use as it is for larger companies but the simple direct bank feed is not available."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

KM

Kevin M.

MANAGING DIRECTOR

> "The automations and integrations have streamlined lots of our order processing processes. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

RB

Robert B.

Operations Manager

> "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Richard H.

Director

> "It does most things and if you put the effort in to customising it by integration with other services it will do everything."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196)

JS

Joseph S.

Managing Director

> "I struggle inputting data, by loading products and orders."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191)

LO

Lynette O.

CEO

> "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

TH

Tom H.

Managing Director

> "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152)

RL

Rachel L.

VP Sales and Administration

> "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

TD

Timothy D.

...

> "Over priced and awful customer service."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723)

Sarah G.

Operations Specialist

> "We have had a wonderful experience with support and our account managers to get the most out of Brightpearl to uphold our business needs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178)

JU

James U.

Managing Director

> "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493)

FA

Frank A.

Head of Digital

> "I also appreciate that Brightpearl provides predictable annual software costs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KJ

Kristoffer J.

CEO

> "The main issues we faced with our old stack was weak inventory, order and supply chain management."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

Jamie Moxey D.

Business and E-Commerce Development

> "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

SH

Steve H.

President

> "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188)

FA

Frank A.

Head of Digital

> "The Automations feature is another major advantage."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

NE

Nick E.

owner

> "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926)

DB

Daniel B.

Systems Coordinator

> "A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6853242)

KJ

Kristoffer J.

CEO

> "Also, it feels that they are stuck within old workflows that should be optimised."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

RL

Rachel L.

VP Sales and Administration

> "We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners!"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

🤙🏻 Wayne A.

E-commerce Manager

> "It is not pitched as a key part of BrightPearl however so hard to really call it a con."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999)

[View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/)

AC

Angela C.

Project Manager

> "Overall my experience with shopVox is good. When learning to use the software it was intuitive on how to create a..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7133589)

SA

Seth A.

Partner

> "Without talking to us, he suspended our account and made us remove the code, all while sending emails in all caps..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

LM

Luc M.

Owner

> "The ability to combine jobs in a flexible way, having online proofs and quote approvals as well as the ability to do..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

SA

Seth A.

Partner

> "The biggest issue is shopvox WILL roll out new versions and features that don't work and haven't been adequately tested."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

EG

Emma G.

Graphic Designer

> "It is very convenient how eCommerce orders can be converted into sales orders."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792)

SA

Seth A.

Partner

> "I know SV seems like it's a great fit for a lot of people, BUT why would you want to lock yourself and your company..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

RS

Ryan S.

President

> "The quick conversion from a quote to sales order and invoicing if flawless."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413)

SA

Seth A.

Partner

> "He also said he'd monitor our IP to ensure we "never tried anything like that again", another lie."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

EG

Emma G.

Graphic Designer

> "I really like the eCommerce features and proofing system."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792)

CD

Christian D.

Managing Member

> "Lack of care for their customers, stuck in their own mindset of their way is the right way, not willing to change or..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526)

LM

Luc M.

Owner

> "Small shops can use what's only useful and relevant to them at the time and then start using additional features as..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

KC

Kamyrn C.

Administrative Assistant

> "ShopVOX isn't always very user-friendly when it comes to user error."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768)

KC

Kamyrn C.

Administrative Assistant

> "However, the support team at shopVOX more than makes up for its flaws."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768)

LJ

Lloyd J.

Principal

> "The cost associated with adding a second user to the system."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408)

LJ

Lloyd J.

Principal

> "The Application is easily integrated with our financial mangement tools offering simplified management reporting"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408)

SA

Seth A.

Partner

> "It's buggy"

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

RS

Ryan S.

President

> "With SV the look and feel of the software was a good start. Once we got into it we realized very quickly that it’s more..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413)

JK

Jeff K.

Owner

> "Haven't needed customer support which says a lot."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623231)

EK

Emily K.

Founder

> "Great customer service and support, awesome job and client management systems, great for invoicing, accepting payments,..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6305830)

SA

Seth A.

Partner

> "It's expensive"

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

GZ

Garann Z.

Ops Manager

> "User friendly, keeps track of everything needed to run the business smoothly from quoting to order entry to completing..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733)

CD

Christian D.

Managing Member

> "It is good software, not great... their customer support is horrid."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526)

JT

Joshua T.

Graphics Manager

> "ShopVox makes it very easy to create a new job, fill in what is being ordered, and it allows us to send the quote/sales..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

TR

Tom R.

director

> "To be more concrete, here are some things we are missing or don't like.- Custom PDFs are very limited, some information..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

EC

Edwin C.

Creative Director

> "ShopVOX has helped our shop automate and organize our projects in a way where everything flows and and doesn't get..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4944208)

JT

Joshua T.

Graphics Manager

> "I highly recommend they hire some quality UI/UX designers to do a complete overhaul because it is very painful to use..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

RS

Ron S.

President

> "Their on boarding and Live Chat support are great. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6837348)

AJ

Aundrea J.

Owner

> "That you are unable to use Zapier on all tiers."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761)

TS

Tracie S.

Bookkeeper

> "I like the live chat option that shopVOX offers."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6589857)

Bradley R.

Manager

> "I was told if I don’t like the increase to just leave and go find something else. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#GetApp___6285844)

DW

Darrin W.

President

> "I would definitely recommend it to other sign shop owners."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7134554)

KC

Kirsty C.

Creative Director

> "It can be a very difficult piece of software to navigate and the UI could do with some streamlining."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749)

JD

Jason D.

CEO

> "Reps have been helpful with helping set it up and us understanding it."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6815562)

KC

Kirsty C.

Creative Director

> "However, for most things it works for us...which is why the quoting system (a huge part of why we use it) is so..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749)

LM

Luc M.

Owner

> "All of them have great features but SV has the best all around package."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

AlD

Aurélie D.

Assistante commerciale

> "We had stopped for compatibility issues with French law. But we couldn't find a tool that was as efficient for either..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

GZ

Garann Z.

Ops Manager

> "ShopVOX has a huge helpful team that is there just a click away."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733)

TR

Tom R.

director

> "There are many features missing or not well-developed."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

VR

Verified Reviewer

CTO

> "After moving to this from other software, we have been pleased overall with the features."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6759405)

TR

Tom R.

director

> "It's a bug, that has not been fixed."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

KS

Katie S.

Sign Shop Manager

> "Their support team is fantastic and are always quick to help."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623224)

AlD

Aurélie D.

Assistante commerciale

> "Many functions are not translated into our language, which limits us the possibilities of use, especially for technical..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

DD

Donnie D.

Inventory Control & Purchasing Specialist

> "Multiple users are using Shopvox daily and with no issues. If someone does have an issue I'm able to get answers..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4494481)

TR

Tom R.

director

> "None of that has been updated for the last two years."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

JT

Joshua T.

Graphics Manager

> "I love how easy it is to start a new order and enter all the order information."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

MS

Marjorie S.

Accountant/IT Specialist

> "I personally HATE chat support but they are so good I use it whenever needed. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4788038)

JB

Jason B.

Salesman

> "The customer support is by far the best feature."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6066029)

AlD

Aurélie D.

Assistante commerciale

> "Some specific support requests take a long time to process"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

TL

Tim L.

Admin

> "It helps keep pricing consistent and is very easy to use"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6110095)

GF

Gary F.

Director of Operations

> "This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2207966)

AJ

Aundrea J.

Owner

> "We have not even officially began using all of the features but we are excited to begin in the near future."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761)

KB

Karl B.

president

> "to much feature makes a little to long to adapt for new employees"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2360350)

[View Reviews](https://www.capterra.com/p/155218/shopVOX/reviews/)

## User interface

4.41 (195)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)

4.58 (243)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Brightpearl

Top features

30/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/124180/Brightpearl/#features)

shopVOX

27/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/155218/shopVOX/#features)

### Recognition

Brightpearl is recognized as a top-rated tool in 1 Capterra Shortlist reports

shopVOX is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Brightpearl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

shopVOX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brightpearl

-   By Sage
-   Located in United Kingdom
-   Founded in 1981

shopVOX

-   By TechVOX
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

vs

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4.3

Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/123794-124180/Fishbowl-vs-Brightpearl)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

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Contact vendor for pricing

4.4

Features

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4.3

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[View full comparison](https://www.capterra.com/compare/123794-155218/Fishbowl-vs-shopVOX)

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

vs

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Contact vendor for pricing

Price

$29/month

4.3

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/124180-138689/Brightpearl-vs-Booqable)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

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Price

Contact vendor for pricing

4.4

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-155218/NetSuite-vs-shopVOX)

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/124180-135757/Brightpearl-vs-NetSuite)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

$99/month

Price

$31.1/month

4.4

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-155218/Odoo-vs-shopVOX)

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.3

Features

4.2

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/124180-135618/Brightpearl-vs-Odoo)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

[MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)[4.54 (167)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

$99/month

Price

$49/month

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/134177-155218/MRPEasy-vs-shopVOX)

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

vs

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Contact vendor for pricing

Price

$2210/year

4.3

Features

4.4

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/124180-174984/Brightpearl-vs-QuickBooks-Enterprise)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

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Price

Contact vendor for pricing

4.4

Features

4.3

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/96371-155218/Acumatica-Cloud-ERP-vs-shopVOX)

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.41 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

vs

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Contact vendor for pricing

Price

$25/month

4.3

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-124180/Xero-vs-Brightpearl)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

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4.4

Features

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4.3

Ease of Use

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