# Compare Brightpearl vs Shopify POS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brightpearl and Shopify POS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124180-205337/Brightpearl-vs-Shopify-POS

---

# Brightpearl vs Shopify POS Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrightpearlShopify POS2/4 selected

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.6 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

[## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [191 reviews](#user-reviews)

Positive

174

Neutral

7

Negative

10

[## Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.6 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

Starting Price

$5.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

221

Neutral

14

Negative

4

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,972 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Data Synchronization

3.4

Inventory Tracking

5.0

Inventory Control

4.4

Real-Time Data

\--

Billing & Invoicing

4.5

62%Fit

Missing features

Feature ratings

Data Synchronization

4.9

Inventory Tracking

4.3

Inventory Control

4.3

Real-Time Data

NA

Billing & Invoicing

NA

User satisfaction

User satisfaction

4.4

User reviews[191](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.6

User reviews[239](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$5Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months

Best for

Brick & mortar retailers as well as online retailers

## User reviews

Pros & cons

LO

Lynette O.

CEO

> "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in place..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

RB

Robert B.

Operations Manager

> "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we later..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

FA

Frank A.

Head of Digital

> "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured training..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

LB

Livi B.

Order Management Specialist

> "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can be..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

MK

Marion K.

Operations Manager

> "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues by..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550)

RB

Robert B.

Operations Manager

> "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Jamie Moxey D.

Business and E-Commerce Development

> "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is reliable,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

RB

Robert B.

Operations Manager

> "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system. Despite not..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

VICKI E.

Deputy CEO

> "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627)

ES

Erlend S.

CEO

> "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While there..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

KT

Kathryn T.

Head of Operations

> "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

KM

Kevin M.

MANAGING DIRECTOR

> "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

MB

Mike B.

COO

> "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would like."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998)

Jamie Moxey D.

Business and E-Commerce Development

> "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

KT

Kathryn T.

Head of Operations

> "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

KM

Kevin M.

MANAGING DIRECTOR

> "The automations and integrations have streamlined lots of our order processing processes. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

TL

Taylor L.

Dir Ops

> "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

SP

Sharon P.

Finance Director

> "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715)

FA

Frank A.

Head of Digital

> "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

Jamie Moxey D.

Business and E-Commerce Development

> "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

ES

Erlend S.

CEO

> "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

JF

James F.

Director

> "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471)

TL

Taylor L.

Dir Ops

> "Not conducive to a company growing in size where every single detail matters and accuracy is important. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

AK

Aisling K.

Managing Partner

> "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

RL

Rachel L.

VP Sales and Administration

> "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JM

Jolita M.

Buyer

> "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991)

DR

Doug R.

Director Technology and Systems

> "Lack of support for BOMs and inability to attach invoices."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768)

AP

Alice P.

Creative Director

> "It's taken a lot of stress out of managing inventory and has made our workflow much smoother."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533)

TL

Taylor L.

Dir Ops

> "BP is also not great for a company where data management has to be extremely streamlined and uniform. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

MS

Monica S.

Procurement and quality control manager

> "Order management is smooth and well-organized, and staff management is simple and effective."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366)

RB

Robert B.

Operations Manager

> "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

WS

WILLIAM S.

Director

> "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

WS

WILLIAM S.

Director

> "Some features we will never use as it is for larger companies but the simple direct bank feed is not available."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

LB

Livi B.

Order Management Specialist

> "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

JS

Joseph S.

Managing Director

> "I struggle inputting data, by loading products and orders."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191)

Richard H.

Director

> "It does most things and if you put the effort in to customising it by integration with other services it will do everything."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196)

TH

Tom H.

Managing Director

> "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152)

LO

Lynette O.

CEO

> "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

TD

Timothy D.

...

> "Over priced and awful customer service."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723)

RL

Rachel L.

VP Sales and Administration

> "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JU

James U.

Managing Director

> "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493)

FA

Frank A.

Head of Digital

> "I also appreciate that Brightpearl provides predictable annual software costs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KJ

Kristoffer J.

CEO

> "The main issues we faced with our old stack was weak inventory, order and supply chain management."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

Jamie Moxey D.

Business and E-Commerce Development

> "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

SH

Steve H.

President

> "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188)

FA

Frank A.

Head of Digital

> "The Automations feature is another major advantage."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

NE

Nick E.

owner

> "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926)

DB

Daniel B.

Systems Coordinator

> "A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6853242)

KJ

Kristoffer J.

CEO

> "Also, it feels that they are stuck within old workflows that should be optimised."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

RL

Rachel L.

VP Sales and Administration

> "We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners!"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

🤙🏻 Wayne A.

E-commerce Manager

> "It is not pitched as a key part of BrightPearl however so hard to really call it a con."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999)

[View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Dr. Mario C. M.

Founder

> "Being able to integrate seamlessly with other apps to enhance the checkout experience like gift card balances, rewards balance..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7063071)

WR

Will R.

COO

> "The receipt printer and barcode scanners disconnect daily and require manual resets of the entire system while customers are..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6836699)

FS

Fletcher S.

Customer Experience Supervisor

> "Shopify POS makes it easy to enter orders and process payments for clients, it's vital for avoiding affiliate fees when using..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7115092)

Dr. Mario C. M.

Founder

> "The only hiccups I have is when there are software updates and I have to ensure I’m using inventory from the right location."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7063071)

VR

Verified Reviewer

Store manager

> "Shopify POS has a wide range of features, their payment processing is smooth and easy along with their inventory management..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6884318)

MB

Mason B.

Sales Associate

> "Unreliability for some hardware connectivity, POS can be slow to update and integrate with online store and back-end inputs"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6841464)

EJ

Eric J.

Owner

> "Inventory, customers, orders, reporting, and discounts are seamlessly integrated between Shopify e-commerce and Shopify POS."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817599)

EJ

Eric J.

Owner

> "You can not generate a list of past customer orders by line item."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817599)

KP

Kennedy P.

Master Esthetician

> "I like the Shopify POS system for safe and secure transactions on multiple social media and online shopping platforms."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6838141)

AW

Adam W.

Operations Manager

> "It felt like there weren't enough resources to garner the knowledge necessary to integrate."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7087954)

DS

Dusiant S.

Senior computer engineer

> "Shopify POS is seamless, real-time integration between online and physical stores."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7092972)

AA

Aaron A.

Sales and Marketing

> "Offline mode is a bit limited, it works, but not as smoothly as when online."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7010581)

VR

Verified Reviewer

Sales and Marketing Manager

> "Shopify POS is a nicely packaged POS option that works great if you already have a shopify store. "

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7103256)

AP

April P.

Senior Manager

> "Shopify will continuously make updates and not inform their customers about the changes."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6789736)

CR

Cheri R.

CEO

> "You do need a few plugins for a fully functional store, but most of them have free options."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7028879)

AV

Amber V.

Retail and Purchasing Specialist

> "The convenience of the Shopify POS App is sometimes overshadowed by a need for 3rd party apps, and lots of time fiddling around."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6551955)

RB

Regina B.

Owner

> "It helps my business run smoothly and keeps everything synced in one system."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7084508)

DB

Daniella B.

Makeup sales assistant

> "I had problems sometimes with items scanning incorrectly or taking a while to process transactions which made it quite slow."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6499534)

DS

Dusiant S.

Senior computer engineer

> "It offers excellent, secure, and fast-loading checkout experiences with strong POS integration"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7092972)

DB

Daniella B.

Makeup sales assistant

> "I would say the downsides are more so when the internet connection isn’t great which can cause some issues and disruptions to..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6499534)

ANDREY V.

CEO

> "Payment processing is a breeze and tracking customer profiles, well worth the money."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7031456)

SM

Shari M.

Office Manager

> "One aspect that we have noticed that could be challenging for users looking to implement Shopify POS would be the potential..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4910694)

KH

Kasi H.

Front Desk Manager

> "It easily syncs to our online Shopify website, It's also available offline for cash sales too which is a plus."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872276)

EJ

Eric J.

Owner

> "You can't sell 1.522 kg of apples."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817599)

VR

Verified Reviewer

Freelance digital artist

> "The free version is enough for all of my needs which makes this a great option as I have a very small business selling digital..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872090)

PT

Purnima T.

Sales

> "it requires internet, without internet you can encounter issues that would affect your business."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6657935)

AS

Aaron S.

Graphic Designer

> "Shopify has been one of the easiest platforms I’ve worked with for building online stores."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7111554)

LSC

Liam Styles C.

Creative Director

> "Shopify POS, at time of trial (2021) was not at a usable state for a retail business."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6425760)

Brandi H.

Owner

> "Payment processing is fast and easy and the added security makes it a total win win."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7073041)

KH

Kasi H.

Front Desk Manager

> "It is more expensive than my boss really wants. Because we are a smaller hotel."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872276)

AA

Aaron A.

Director of IT

> "Shopify POS was very easy to migrate to on the front-end and we were able to complete the migration on our own with our..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6827844)

KH

Kasi H.

Front Desk Manager

> "The advance features are quite expensive."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872276)

LH

Lindsey H.

Operations Administrator

> "Overall we love Shopify POS, but we feel we are being held at ransom to pay higher prices for their hardware. If you want the..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6594756)

LH

Lindsey H.

Operations Administrator

> "The price of Shopify and hardware cost leave something to be desired."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6594756)

MS

Michaela S.

Executive Assistant

> "This is a very useful tool for small businesses who need a user friendly platform to launch online purchases."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6801111)

VR

Verified Reviewer

Business Manager

> "There is no credit card payment gateway integration for merchants in the Middle East, and no inventory reporting."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4821859)

VR

Verified Reviewer

Sales and Marketing Manager

> "It has been great to use and integrates seamlessly with our online ordering system"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7103256)

JG

Jamie G.

Office Manager

> "It can be harder to organize then some other sites"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6629299)

GD

Guillermo D.

MA DD Manager

> "The ability to customize features and accept various payment methods enhances its flexibility."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6433207)

KW

Kristen W.

Owner

> "I dislike having to pay for the product, as this is how I make money."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6472090)

VR

Verified Reviewer

Sales and Marketing Manager

> "It was a no brainer decision for us since we were very happy with shopify and knew this wouldnt take much to setup. "

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7103256)

AI

ADRIANO I.

CFO

> "It is a little pricey, in my point of view..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6329221)

AA

Aaron A.

Sales and Marketing

> "Inventory stays synced automatically, and the interface is very clean and intuitive."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7010581)

BM

Brittany M.

Owner

> "They are extremely expensive, especially for a business just starting up"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6661360)

CE

Cameron E.

Creative Director

> "My overall experience with Shopify POS has been smooth and convenient for managing both in store and online sales"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817034)

Henri H.

Web designer

> "There's no free version and the advanced features are a bit expensive for my budget."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___5049469)

JB

Jennifer B.

Marketing and sales

> "Makes it simple to manage inventory as well."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7118536)

Rono K.

Web Developer

> "Shopify's customer support can be frustrating sometimes with their slow response."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4851774)

AA

Afsheen A.

owner

> "The best thing about shopify is their ease of use and minimum fee for new users , also $1 for first month and customer reviews..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6601188)

PS

Palla S.

Blogger and Civil Engineer

> "Shopify POS has limited customization options, which may be a concern for users looking to tailor the system to their specific..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4523855)

SM

Shari M.

Office Manager

> "It provides a user-friendly interface, allowing merchants to easily manage sales, track inventory, and process payments in a..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4910694)

AS

Amberlyn S.

owner manager

> "It occasionally crashes and is hard to restart."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

Dawit L.

Manager

> "The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4852049)

Jared K.

Founder

> "There's always an issue with applications in that you would need to go to the main website to pull certain order shipments and..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___3600553)

AS

Aaron S.

Graphic Designer

> "I also like how many integrations are available."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7111554)

AS

Amberlyn S.

owner manager

> "I have only called customer service once, but it wasn't super helpful."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

LR

Leah R.

Off. Mng.

> "We have had good luck with Shopify POS and use of the credit card payments."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6785994)

HT

Heather T.

Company Director

> "The cost is a little more expensive than what’s out there so I wish electronic payments were a little cheaper"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4077515)

HG

Helder G.

Owner

> "I can collect payments easily from my phone."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6770008)

AS

Amberlyn S.

owner manager

> "Not bad service, just not as much as I would have liked."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

AV

Amber V.

Retail and Purchasing Specialist

> "I love the ability to integrate our online store with our brick & mortar location."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6551955)

JR

Jessica R.

CEO

> "I had some instances when using card processor sometimes it doesn't want to accept payments and i would have to enter the order..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2814839)

AS

Amberlyn S.

owner manager

> "Shopify not only makes it possible, it has features that organize and allow the vendors to check in themselves and see what has..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

JP

John P.

author

> "Signing in for remote people hasn't been easy."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4453305)

Almir B.

sdr

> "Setting up and utilizing Shopify POS proved to be a fast and effortless process. Since I had already established my online..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4859327)

ML

Michael L.

Owner

> "I am not willing to upgrade to Pro for $89 per month just to add this feature. "

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___3436001)

IA

Ileana A.

Owner

> "At the time Shopify made it easy to create new product listings & integrate them to etsy."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6372935)

KM

Kelly M.

Owner

> "I reached out customer service about the possibly of reverting to the old app; they respond quickly which is great, but..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2542544)

SE

Sitav E.

Marketing and Sales Manager

> "It is very easy to calculate shipping costs, print receipts, mark items as arrived, etc."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6564175)

KM

Kelly M.

Owner

> "I have been using shopify pos for almost 2 years and am very disappointed with the recent upgrade."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2542544)

MJ

Martin J.

Managing Director

> "years on the product and service continue to improve and offer astonishing value in comparison with the competitors."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6821854)

MU

Maile U.

Owner

> "That was surprisingly hard to do last time I used Shopify POS."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2679993)

[View Reviews](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

## User interface

4.40 (191)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

4.56 (239)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Brightpearl

Top features

40/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/124180/Brightpearl/#features)

Shopify POS

28/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/205337/Shopify-POS/#features)

### Recognition

No recognitions have been awarded to Brightpearl

No recognitions have been awarded to Shopify POS

### Deployment & support

Brightpearl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shopify POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brightpearl

-   By Sage
-   Located in United Kingdom
-   Founded in 1981

Shopify POS

-   By Shopify
-   Located in Canada
-   Founded in 2004

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