Brightpearl vs Magestore: Which is a better fit?

A great, easy to use accounting and stock management system that allow allows for very effective CRM. I believe it's also excellent for marketing but we haven't scratched the surface on that.

I am beyond frustrated with the lack of support and weak reporting from this system. It often has slow days as well.

Great set up process initially with strong support and training. Great reliability, easy to use.

Unable to split pick, pack and ship functions when allocating to team members. Operatinally, our team do not do all 3 functions, and so it is difficult to monitor employees productivity.

It is cloud-based, easy to use, intuitive and so so clever. I can't recommend highly enough plus they are really nice people to work with too.

The main issues we faced with our old stack was weak inventory, order and supply chain management.

The support system is good and the personnel are helpful, efficient and reliable. We have just renewed our package for next year.

Peter P

CEO

In the jungle of ERP for DTC brands, Brightpearl is the Jaguar, lurking in the shadows.

We have been using Magestore POS for almost a year now and we are very pleased with it. If you a running Magento then this is definitely the best POS.

This I find as a bad practice because at least we should have access to the software we purchased even if they provide no update.

The support team is wonderful to work with and very supportive. We were able to get help in setting up our system, importing large numbers of products, and live support for our store opening.

Wasted three weeks of time. Spoke to sasles agent [SENSITIVE CONTENT], she disappered with no alternate contact, and reappeared later saying she was sick.

Jessie was always eager and enthusiastic about helping us and we look forward to further collaborations in the future.

They can't even deliver the basics they say are already in production nor can they afford to maintain it so it stays in production. Just a total waste of time with dishonest people.

We partnered with Magestore to outline our specific requirements, and they took the necessary time to understand our needs and customized a solution that perfectly suited our business.

SENSITIVE CONTENT] then tried to make some money off our frustration by asking us to pay for support to fix their application which doesn't work as designed.