ManageEngine ADManager Plus vs Puppet Enterprise: Which is a better fit?

And there are frequent free online training sessions that improve our knowledge of the product's capabilities. Their tech support is very good to work with, very quick to respond.

In this day and age, Security is paramount and if someone were to hack or steal a password for the product, they could do serious damage to an domain.

I am now an avid fan and supporter of ManageEngine. ADManager Plus was the first tool I purchased from them, and I now have 4 other tools that are in use within my organization.

The only problem I can think of is getting an invoice from Manage Engine in the form needed by our finance department so we could pay the maintenance bill.

Upgrades, ease of use, If you do have any issues this is the best software I have ever seen offering support. I would recommend to any company with an active directory environment.

At times, searching can be somewhat cumbersome as the loading of information based on a search or report can lag.

Very useful and powerful tool for automating account creation, allows you to reduce your reliance on aging scripts and empowers those without comprehensive scripting knowledge to automate processes.

Michael M

IT/DevOps Manager

My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend).

What I like about this software is that it keeps everything perfect and in its place, plus I can control the changes that are needed for my business to grow.

Proby P

Enterprise Storage Engineer

Poor - due to the custom Ruby coding (engineering level expertise required) it just doesn't scale for our enterprise.

Gurleen G

Software Engineer

It is a productive tool which helps in automation and setting the IT infrastructure. It also helps us in adopting the DevOps practice like version control, code review, testing and in integration.

Furthermore, you should be very careful when selecting the community, because it is hard to switch from one to another. Another thing that I dislike is their dashboard.

The ability to go back and look at previous reports to see what changes were made during previous puppet runs is really great, and it's easy to track the changes on machines.

It is also a bit hard to learn the software because it uses Ruby language which means you need to have some Ruby knowledge.

Gurleen G

Software Engineer

The best thing I like in it is configurable dashboard where we can put the things as per our priority and view the complete infrastructure and flow of the production line.

Even though there are no obvious issues with puppet, here are a few. The dashboard is not available.