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CMNTY Platform is tailored for marketers and insights professionals. Whether you are in-house, independent or agency-based, CMNTY’s solutions are indispensable to your research toolkit.
It has been a wonderful tool for not only helping better understand our current clients' audiences and industries, but also in pitching new business. We are a much savvier team because of it.
The main issue I've had with the software is that for our team it was difficult to overcome the initial barrier to get trained and really start using it.
The product is fairly intuitive and if we had any questions, our client success lead was happy to hop on a call and help work through any questions we had.
Insights provided are limited from the channel standpoint, in other words, data/insights are skewed to Twitter while results from other channels are quite low.
The customer service is fantastic and the team is eager and knowledgeable to help us set up our dashboards in ways that empower our work. It's a powerful tool that can seem overwhelming at times.
It's integration of TikTok seems really limited.
Not only are the features of Atlast easy to use, but their support team is incredible. They are responsive, knowledgable and wonderful to work with.
I don´t like when they show the post but when I enter it does not appear.
Nevertheless, it's a platform I would recommend to my colleagues; it effectively covers everything related to research and is a great alternative in the Chilean market.
Got a few complaints about mobile use of the platform.
I love how easy it is to use. It is also beautiful, easy to customize and a wonderful alternative to the dreaded FB groups I have been stuck using.
The only thing missing for me is a built-in calendar, but there is an option to link in a Google Calendar.
The gamification elements are good and the feature set is nice if you don't have complex needs and expectations. The support team is very responsive.
Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at.
We are running a small online group (150 users) for our best customers, and the basic version of CMNTY was a tremendous solution. Very reasonable price, great features, and easy to use.
Currently, we don't have the need to jump to a higher user count and pay more but if we did it is a large leap financially. MIGHT be an issue down the road.
Infegy Atlas
Top FeaturesCMNTY Platform
Infegy Atlas
CMNTY Platform
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