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The data produced is great, the reports are also great. It's easy to use, cost effective and great functionality.
Being unable to input individual posts to get statistics on them. Additionally, b24 is unable to detect spam posts.
It's super easy to use and works great. We tried several different keyword monitoring tools and Brand24 was the best price/quality ratio for us.
Monitoring is not very precise - sometimes I receive such references that are of no use to me.
This is one of my favorite app so ... if you want to know much more about your brand, customers/clients or if you care about the customer care - i highly recommend.
For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible.
Apart from a great tool, Brand24 provides a lot of interesting use cases, which can be useful for developing your business. UI and UX of their tool make using it pleasant and easy.
I have worked for crisis in social networks, I have been able to see the behavior by days to ident.
It has been a wonderful tool for not only helping better understand our current clients' audiences and industries, but also in pitching new business. We are a much savvier team because of it.
The main issue I've had with the software is that for our team it was difficult to overcome the initial barrier to get trained and really start using it.
The product is fairly intuitive and if we had any questions, our client success lead was happy to hop on a call and help work through any questions we had.
Insights provided are limited from the channel standpoint, in other words, data/insights are skewed to Twitter while results from other channels are quite low.
The customer service is fantastic and the team is eager and knowledgeable to help us set up our dashboards in ways that empower our work. It's a powerful tool that can seem overwhelming at times.
It's integration of TikTok seems really limited.
Not only are the features of Atlast easy to use, but their support team is incredible. They are responsive, knowledgable and wonderful to work with.
I don´t like when they show the post but when I enter it does not appear.
Brand24
Top FeaturesInfegy Atlas
Brand24
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Infegy Atlas
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