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Designed for camps, courses, after school programs, educational tours, retreats, conferences, group tours, and membership organizations, the tool helps automate registration and workflow processes.
Cemeteries of all sizes, all types: community, religious, historical, private and public (council and municipal), single and multiple cemeteries, memorial parks, columbariums, we take care of them all
Price point is fantastic, Comments session of each person is good. I like color coding by the number of forms completed by clients.
This issue is the current one in a string of system failures that have cost us time and lost revenue over the past half year, and we are leaving Regpack at the end of this month.
The ability to push out system and manual emails for reminders, notices, payments received etc, has been huge for us, we really love this feature. Being able to build our own reports is great as well.
The language describing some of the tools/features is convoluted and unclear. Drag and drop on the forms is a nightmare.
It is great having the projext manager to help set your sessions. Customer Service is fast in responding, nice and helpful.
It was not communicated well that every time someone would access Regpack it would apply to the total number of users which ultimately charged us more even for invalid registrations.
As such, I reached out to RegPacks for some training and guidance and they have been extremely responsive and helpful in bringing me up to speed.
We had a lot of problems with our users running our registration form on Safari.
Chronicle then sent me a project proposal and quote and I was so excited that not only does the Chronicle team do most of the work the price was very very affordable.
The inability to register Niche wall plots - But this has also now been addressed.
The ability to upload historical stories which are also accessible to the public. Ease of access, easy to do searches, easy to add information.
Initial integration of data was difficult, more due to our presentation of information. The date system is limited, as it will only publish full dates, ie, day:month:year.
So far the interactions with the staff have been very positive. They are helpful and very patient.
We had records dating back to 1875 and didn't realise the amount of mistakes had been made when recording the deaths and locations of the plots.
Love it especially for the ability to edit online in the field with phone and then on desktop for more detailed infomation.
I'd like to be able to zoom to a grave from different angles or even add grave plots on my own; however, the team said they are working toward that.
Regpack
Chronicle
Top FeaturesChronicle
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