# Compare Regpack vs SmartRec 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Regpack and SmartRec based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/124427-198905/Regpack-vs-SmartRec --- # Regpack vs SmartRec Features and Cost Comparison Last updated March 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RegpackSmartRec2/4 selected [Regpack](https://www.capterra.com/p/124427/Regpack/)[4.4 (364)](https://www.capterra.com/p/124427/Regpack/reviews/) [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/) [## Regpack](https://www.capterra.com/p/124427/Regpack/)[4.4 (364)](https://www.capterra.com/p/124427/Regpack/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.2 Ease of Use 4 Customer Service 4.3 Reviews Sentiment rp Based on [364 reviews](#user-reviews) Positive 333 Neutral 20 Negative 11 [## SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting Price $99.00/month Value-for-Money 4.1 Functionality 3.9 Ease of Use 4.1 Customer Service 4.6 Reviews Sentiment TB Based on [146 reviews](#user-reviews) Positive 125 Neutral 16 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,063 reviews from registration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Online Registration 4.5 Registration Management 4.7 Electronic Payments 4.8 Payment Processing 4.4 Event Ticketing NA 70%Fit Missing features Feature ratings Online Registration 4.1 Registration Management 4.3 Electronic Payments 4.8 Payment Processing 4.1 Event Ticketing NA User satisfaction User satisfaction 4.4 User reviews[364](https://www.capterra.com/p/124427/Regpack/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.4 Customer support 4.3 User satisfaction 4.3 User reviews[146](https://www.capterra.com/p/198905/SmartRec/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 4.1 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for camps, courses, after school programs, educational tours, retreats, conferences, group tours, and membership organizations, the tool helps automate registration and workflow processes. Best for Government agencies (parks and rec), nonprofits (YMCAs, JCCs), small businesses (camp, swim schools, afterschool and class activities). ## User reviews Pros & cons RP Ryan P. Graphic Designer > "I like how centralizes billing, recurring payments, autobill options, invoicing, and reminders in one place, which cuts down on spreadsheets and..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___7099527) AW Anne W. Camp Manager > "I don't think the payment processing allows enough choice for my users. If you don't expect your users to pay in full as the time of registration,..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6233945) SH Susan H. Director of International Programs > "Regpack has a great variety of functions that are very helpful for our program registration process - user forms to gather info, bulk emails,..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6090516) NC Nancy C. Associate Executive Director > "Our setup is very complex and we do run into technical glitches." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6335945) Domingo Antonio A. University average technician > "With just a few clicks I was able to set up my custom registration form and start receiving registration requests quickly and smoothly, I..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4855017) AW Anne W. Camp Manager > "Sometimes it is a day or 2 before my problem is resolved and when you are processing registrations daily with an unresolved problem, then it means..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6233945) KR Katie R. Camp Director > "Parents registering their kids for camp expressed that the process felt smooth and was quick to complete." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6303315) TT Tara T. Admin Specialist > "Pulling reports was way more complicated than it needed to be which made the overall management of our trips more difficult and time consuming then..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4949238) LD Larema D. Associate Director > "My favorite parts of Regpack are the triggered email features and the ability to sort and create reports on any of the information imputed." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4256001) SS Sharon S. Associate Director of Summer Enrollment > "Our adult students were getting frustrated using a registration system that was designed to register kids and teens." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4948675) SS Stacey S. Owner & Director of Wellness & Community Programs > "It gives a professional and streamlined appearance to my registration and payment processes." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4849395) SS Stacey S. Owner & Director of Wellness & Community Programs > "Integration with my existing business was not difficult at all. But BlueSnap's underwriting department rep's communication put a really bad taste..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4849395) SI Steve I. VP Operations > "From initial "fit" conversations with \[sensitive content hidden\] to final details with \[sensitive content hidden\] to the implementation process..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4991358) AW Anne W. Camp Manager > "Not being able to call and speak to someone to get help is not great." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6233945) LD Larema D. Associate Director > "Before coming to Regpack we only had fillable form to email from our website, so having the data populate to printable forms or to exportable..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4256001) KH Kiersten H. Support Specialist > "I think the aesthetic is really lacking and I think there are just some nuances that could be improved, like families only having to enter..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4090405) VR Verified Reviewer developer > "It has everything that I need to run my event - from registration to payments, to marketing, and even a full-blown app!" [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4387813) DW Drew W. Camp Director > "I could've used some more hands-on support from the customer support team." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6241605) RP Rachael P. President > "It's totally customizable which was necessary for our program" [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6188518) HW Hester W. Director of Film and Media > "I know there are a lot of video tutorials, but its hard for me to learn that way, so I may just need someone to teach me a bit more before next..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3657561) AW Anne W. Camp Manager > "That being said, the support team has been very helpful, I just wish you could get answers to an issue without having to email and wait." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6233945) VG Verna G. Executive Director > "They just have an answering service that takes messages that don't go anywhere." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4494994) LL Len L. Camp Director > "The software does everything I need it to, and I'm able to run reports or make edits anytime." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3750531) LD Larema D. Associate Director > "Also, the phone number fields drive me up a wall." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4256001) LM Laurie M. Administrative Assistant to the VP of Finance > "I would recommend using Regpack for your events." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4801339) KC Ki C. Executive Director > "Yes, you can embed their forms into your website. But it is really jinky, not terribly mobile friendly and frequently doesn't work with Safari." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3181913) RP Rachael P. President > "Frustrating at first during set up but once it got going, it runs great and parent feedback is very positive overall." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6188518) JH Jamila H. Program Operations Manager > "Unable to export collective images from the registration form, instead you have to go through each student" [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3290787) MC Meghan C. Director of Operations > "The automated payment system is integral to our business and cash flow - it has proven to be very reliable." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4342946) VG Verna G. Executive Director > "It is difficult to use for admin and for users." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4494994) MN Michelle N. Extension Educator > "We had large learning curve at the beginning of the registration, but once it was open and we started figuring out the quirks, we were good." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3645287) VG Verna G. Executive Director > "No one will talk to you if you need immediate help." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4494994) LD Larema D. Associate Director > "I also very much enjoy the payment portal and the customizable forms." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4256001) VR Verified Reviewer Administrator > "I think the really disappointing aspect is that \[SENSITIVE CONTENT\] couldn't even be bothered to respond to my emails requesting help and following..." [See full review](https://www.capterra.com/p/124427/Regpack/#GetApp___3043792) KB Karen B. Assistant Director > "I also appreciate that we are able to do so much customization within the program. " [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4763535) VM Valerie M. Grant & Office Coordinator > "There also is no way to Merge DUPLICATE accounts when this happens, and they charge per Active User, so I have some parents that have 2-4 accounts,..." [See full review](https://www.capterra.com/p/124427/Regpack/#SoftwareAdvice___2794433) CH Christine H. Enrollment Coordinator > "The customer service is very helpful and even had a zoom call with me to walk me through the process." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4494218) VR Verified Reviewer Administrator > "I've spent this past week attempting to get help and I'd rather be stuck on the 405 at 5PM with the sun in my eyes and four lanes of traffic to..." [See full review](https://www.capterra.com/p/124427/Regpack/#GetApp___3043792) CH Christine H. Enrollment Coordinator > "I appreciate that they are consistently updating it and offer tutorials to walk you through the new features." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4494218) JS Julian S. CEO > "Yesterday Regpack support emailed to report that the had fixed the problem, so we walked the registrant through and again they received an error...." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2494334) PT Paul T. Training coordinator > "Easy to set up and use. " [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___6243843) SW Shawn W. Director of Operations > "I am challenged by the filtering as I expect to see certain results that for some reason do not show up." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2892200) DC Dorothy C. Billing Rep > "Customer service is very clear and helpful" [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4797893) EM Elizabeth M. Director > "I am always left frustrated and exhausted after talking to your support; as he finally got to answer my question after 10-20 minutes having him..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2934324) CT Colette T. President > "Overall, Regpack has worked great for our registration needs for our camp." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4622639) RS Rachel S. Education & Camp Director > "Our parents/clients become very angry when we are not able to quickly help them and there spot gets filled..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3362939) MC Mary C. Administrative Assistant > "Desk side chats are helpful with Regpack staff. " [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4438746) BL Barbie L. Registrar > "It was confusing for our customers and unexpected as the administrator. Although its not right for our operations, others might find it useful." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3295215) MC Meghan C. Director of Operations > "Customers are able to register and make payments easily." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4342946) MM Matthew M. Manager of Data Services > "An ineffective GUI causes this problem and will continue to do so until Regpack improves it." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3267181) MC Madey C. Executive Services & Education Coordinator > "They also are really good at checking in to make sure that you like using it and if we have any issues." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4123483) RS Rachel S. Education & Camp Director > "The timeliness and quality of these services continue to not be beneficial and unhelpful." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3362939) CT Colette T. President > "Our customers have also liked the ease of use for registering their campers." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4622639) DP Diego P. After School and Camp Director > "It's not extremely easy to pick up." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4301479) KP Karen P. Director of Community Outreach > "We are using it for online applications for volunteering and for financial assistance, online event registration, and virtual trainings and camps. " [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2657000) EM Elizabeth M. Director > "One of them often went off the tangent to talk about many details that I have already known; but still not answering my question." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2934324) SW Shawn W. Director of Operations > "This product essentially streamlined our online registration process from several days to minutes." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2892200) VR Verified Reviewer Administrator > "So either there's a bug they don't know how to fix and won't let us know, or once you've paid, they don't care." [See full review](https://www.capterra.com/p/124427/Regpack/#GetApp___3043792) KH Kiersten H. Support Specialist > "I also really appreciate that feedback was heard and then implemented." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4090405) KC Ki C. Executive Director > "Customer support is ridiculous, standard response time is 1-2 DAYS." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3181913) MC Mary C. Administrative Assistant > "Very happy to use Regpack and look forward to learning more updates to the system." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4438746) WS Wendy S. DIRECTOR > "I paid for a year but never actually used the program & it took over the 30-day money-back guarantee limit to work out that it wasn't suitable ,I..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2745257) MP Marlene P. Programs and Events Coordinator > "I love how quick and helpful the Support team was with helping along the way." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4593242) SJH Sarah Jean H. Digital Strategy Consultant > "Then she sent me form emails. When I asked a question - silence. When I asked again - form email. When I asked for resources, I got a hurried Loom..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2277326) MP Marlene P. Programs and Events Coordinator > "It was great to have a prompt and knowledgable support team to help." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4593242) CH Corinne H. Administrative Assistant > "Which makes it feel like the company is forcing you to use them to help you create your product which could cost extra money, that we as a..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2176238) CD Carson D. Webmaster > "The flexibility and group registration are by far the best features of the software." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3286584) VR Verified Reviewer Administrator > "Have I sent more emails than anyone ever should to try and get mediocre help?" [See full review](https://www.capterra.com/p/124427/Regpack/#GetApp___3043792) LR Liz R. Development Associate > "Once the initial learning period is over the software is very easy to use." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3854959) JS Julian S. CEO > "This issue is the current one in a string of system failures that have cost us time and lost revenue over the past half year, and we are leaving..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2494334) JN Jessica N. Program Manager > "Lastly, once you get the hang of setting up new programs, the process is quite easy and their self-help resources have a ton of information to help..." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3399919) MR Morley R. Director > "I CAN'T COMMUNICATE WITH SUPPORT." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3196374) MN Michelle N. Extension Educator > "Overall it worked for our event. " [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3645287) RS Rachel S. Program Manager > "The other thing is that I have not had awesome luck with the response from their support team (long reply times, or no reply)." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2239588) VR Verified Reviewer developer > "The registration process is seamless and easy to use." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___4387813) SJH Sarah Jean H. Digital Strategy Consultant > "Users keep getting error messages about refreshing the page, which they do to no avail." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2277326) VM Valerie M. Grant & Office Coordinator > "I have spent a lot of time learning this system and really hope they keep updating, fixing, and adding features because some things just seem..." [See full review](https://www.capterra.com/p/124427/Regpack/#SoftwareAdvice___2794433) DB Dominic B. Director > "There are many layers with Regpack that onboarding was a little difficult." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2577939) CS Caitlin S. Director of Operations > "He took the time to learn about our organization, answer questions and demonstrate the product on more than one occasion." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___2846120) KC Ki C. Executive Director > "Customer service is a joke." [See full review](https://www.capterra.com/p/124427/Regpack/#Capterra___3181913) [View Reviews](https://www.capterra.com/p/124427/Regpack/reviews/) TB Tanya B. Operations Manager > "I like that once registered we are able to do the attendance based off of the registration. " [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732) LC Laura C. Office Manager > "It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6773625) EH Eric H. Parks and Recreation Supervisor > "I do enjoy the way things are set up for our staff to use, and I like the contracts feature." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986) AK Amanda K. Director of Operations > "Running a child care center with multiple government funding - I am unsure with the subscriptions and our clients running into..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426) TB Tanya B. Operations Manager > "I also like that is shows how many spots are available when registering. " [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6495732) AK Amanda K. Director of Operations > "I find it difficult and complicated on the administrative side for subcriptions and when clients find loopholes in the system..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6467426) VA Vanessa A. Senior Director of Finance and Operations > "We have just started using it but so far we are pleased aside from a few tweaks/enhancements that would make our work arounds..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463968) SW Susan W. Registration > "The scholarship application process is quite cumbersome, especially when students register before being awarded." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) SW Susan W. Registration > "Setting up programs is fast and straightforward, with everything conveniently located in one spot." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) AT Astrid T. Marketing Support > "The only downside we've encountered is that tickets cannot be refunded directly, only credited back." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266) SW Susan W. Registration > "It’s such a big help for organizations managing both programs at the same time." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) MK Mark K. CSR > "Sometimes it's hard for our business to understand how it works/" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6477429) AT Astrid T. Marketing Support > "We've received positive feedback from customers about how simple and seamless the booking process is." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266) KS Kellie S. Financial Director > "The "store" where we house our pro-shop is not well equipped and has not had updates in years." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4543505) MZ Matt Z. Camp Manager > "The simplicity of the program and being able to make it easy for my camp directors" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463690) SH Stacy H. Managing Director > "It took us almost two years to navigate the existing financial reports to find the ones that actually showed us the information..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144851) SM Stacey M. Senior Program Manager > "Our families were able to figure out registration with relative ease." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6798767) IW Ian W. Co-Founder > "There were many small things required to set up, albeit many issues were due to errors made on our side." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4455733) Raul Antonio Z. Graduate > "Before using this platform, I used to waste a lot of time trying to find and sign up for community activities. But now,..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4886708) DD Dean D. Cashier > "E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3162062) AA Aiden A. Software Engineer > "The recommendation system is also extremely useful." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6635949) SN Safiya N. Performing Artist > "The price concerned me just because our business is on the small-ish side." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4408815) AT Astrid T. Marketing Support > "They provided excellent guidance and support at every step of the way." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6523266) CS Casey S. Senior Administrative Assistant > "It makes it hard to write guides or standard operating procedures for software that is constantly changing." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2896191) ET Erika T. Program Manager > "We went from an antiquated software with no way for the end user to register online, the online registration platform has been a..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4550834) MU Megan U. Program Supervisor > "Sometimes changes don't save and the gateway times out when making mass edits." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3161239) JP Jr P. Director of County Parks & Recreation > "From our first conversation with a SmartRec sales representative to our daily interactions with the support staff, these..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4612122) BW Bailey W. Assistant Manager > "We have had lots of issues rolling out this software for widespread use at our facility, many of the issues are very minor but..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144516) Raul Antonio Z. Graduate > "I liked how easy and convenient it makes the registration and payment process for online activities." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___4886708) CM Chelsea M. Recreation Supervisor > "In the short term it has been very challenging to adapt some areas of our department to function within the limitations of this..." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144576) SW Susan W. Registration > "Overall, I would rate this system at 3/5 stars." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6475832) MA Meghan A. Artistic Associate and Operations Manager > "Trying to un enroll or provide discounts or refunds can be incredibly confusing." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3154926) EH Eric H. Parks and Recreation Supervisor > "The support has been good as well." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6472986) JS Jana S. Archery Range Manager > "It's a bit hard to understand how best to do a desired program. And I end up having to ask a lot of questions." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3146724) AB Amy B. Director of Program Operations > "End user experience is easy and friendly." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463723) FM Frank M. PT Cashier > "Our clients seem to have a hard time navigating the system." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3176818) DC David C. President - administrator > "Good support team" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6464262) CH Cat H. Administrative coordinator > "Our community finds it difficult to navigate" [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___3144541) BL Brian L. Customer Service Rep > "Easy to use and follow." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___6463730) BA Becca A. Divisional Children and Youth Program Coordinator > "it was still a struggle to use, nothing was simple and I always felt like it was my first time using it." [See full review](https://www.capterra.com/p/198905/SmartRec/#Capterra___2681904) [View Reviews](https://www.capterra.com/p/198905/SmartRec/reviews/) ## User interface [Regpack](https://www.capterra.com/p/124427/Regpack/) 4.41 (364) 4.32 (146) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit AI Copilot 207 Important Alerts/Notifications 150 Important Attendee Tracking 120 Important Regpack Top features 27/32 - AI Copilot - Alerts/Notifications - Attendee Tracking - Badge Management - Barcode/Ticket Scanning - Calendar Management - Class Registration - Contact Management - CRM - Customizable Forms - Data Security - Discount Management - Electronic Payments - Email Marketing - Event Management - Event Registration - Event Ticketing - Forms Management - Generative AI - Group Registration - Marketing Automation - Mobile Access - Online Registration - Payment Processing - Refund Management - Registration Management - Self Check-In/Check-Out - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Visitor Registration - Website Management [See all features](https://www.capterra.com/p/124427/Regpack/#features) SmartRec 23/32 - AI Copilot - Alerts/Notifications - Attendee Tracking - Badge Management - Barcode/Ticket Scanning - Calendar Management - Class Registration - Contact Management - CRM - Customizable Forms - Data Security - Discount Management - Electronic Payments - Email Marketing - Event Management - Event Registration - Event Ticketing - Forms Management - Generative AI - Group Registration - Marketing Automation - Mobile Access - Online Registration - Payment Processing - Refund Management - Registration Management - Self Check-In/Check-Out - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Visitor Registration - Website Management [See all features](https://www.capterra.com/p/198905/SmartRec/#features) ### Recognition Regpack is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to SmartRec ### Deployment & support Regpack Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SmartRec Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Regpack - By Regpack - Located in United States - Founded in 2010 SmartRec - By Amilia - Located in Canada - Founded in 2004 ## 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