Maintenance Connection vs Ostara Systems: Which is a better fit?

Aaron A

Data Analyst

Notifications, and reporting help make great decisions on what's important. Accurate and easy to understand information help organize and direct the people that perform the work.

Random bugs that have in the past caused loss of actual hours to work orders. The only way to recall the data was an entire data base roll back, which would cause even more harm to our system.

Lyndsi L

Admin Services Coordinator

I love the Purchase Order and Asset products. I use the P.O. section everyday, and I love how easy it is to find an old P.O. or print out the backup for that P.O.

It can get confusing to navigate through and is slightly unclear.

Michele M

On top of that, I like the numerous customizations supported by them for almost every department we have.

Tablet program is awkward and very limited use when used on its own.

Great program, very useful with helping us maintain our equipment, certification, PM and asset management.

I have tried to work with their support to get these holes fixed, but to no avail. Also, since Accruent took over, they no longer allow month by month use.

I like that we have the functionality to control and change a lot of our data. The support from the Ostara team is fantastic, always willing to help answer whatever question is thrown at them.

How the contractors struggle to log in via the app and then we have to close jobs/raise remedial jobs. There is so much handholding required.

Overall Ostara is a solid system, its stable and the team get on top of any issues quickly should they arise.

Reporting can be a bit rigid. In addition the number of reports can be confusing for the end user.

Good and love working with the team to improve the use.

Presently, I am involved in getting our accident form added to OSTARA.

Ostara is a feature rich, flexible system that providing great value for money and all the functions we need to manage maintenance across a large property estate.