Maintenance Connection vs FSI CMMS: Which is a better fit?

Aaron A

Data Analyst

Notifications, and reporting help make great decisions on what's important. Accurate and easy to understand information help organize and direct the people that perform the work.

Random bugs that have in the past caused loss of actual hours to work orders. The only way to recall the data was an entire data base roll back, which would cause even more harm to our system.

Lyndsi L

Admin Services Coordinator

I love the Purchase Order and Asset products. I use the P.O. section everyday, and I love how easy it is to find an old P.O. or print out the backup for that P.O.

It can get confusing to navigate through and is slightly unclear.

Michele M

On top of that, I like the numerous customizations supported by them for almost every department we have.

Tablet program is awkward and very limited use when used on its own.

Great program, very useful with helping us maintain our equipment, certification, PM and asset management.

I have tried to work with their support to get these holes fixed, but to no avail. Also, since Accruent took over, they no longer allow month by month use.

Outstanding continued support is one of their strongest points, and their staff members are focused on helping hospitals make these tricky transitions.

The downtimes with the parent server can lead to loss of time.

The product is outstanding and easy to work with for users. The people behind the product are exceptional, and make each customer feel important.

Sometimes things appear to go missing and we're not sure why. We think something works one way but it doesn't and then it doesn't make sense.

Ve worked with FSI CMMS being implemented at a few clients from conception to rollout and the staff has been great and seeing the evolution of the program has been amazing.

The common problem doesn’t let us assign techs in that settings.

They have a great team that is very supportive. There is no Question they can not answer.

On occasion, more granular reporting on individual hospitals within the system was sometimes difficult to obtain.