# Compare Maintenance Connection vs Fiix 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Fiix and Maintenance Connection based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/12444-74916/Maintenance-Connection-vs-Fiix

---

# Fiix vs Maintenance Connection Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FiixMaintenance Connection2/4 selected

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

[## Fiix](https://www.capterra.com/p/74916/Fiix/)[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting Price

$45.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [628 reviews](#user-reviews)

Positive

580

Neutral

39

Negative

9

[## Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

PP

ar

Based on [443 reviews](#user-reviews)

Positive

404

Neutral

34

Negative

5

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 11,535 reviews from maintenance management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Preventive Maintenance

4.7

Work Order Management

4.6

Mobile Access

4.4

Service History

4.5

Scheduling

4.6

79%Fit

Feature ratings

Preventive Maintenance

4.5

Work Order Management

4.4

Mobile Access

4.0

Service History

4.2

Scheduling

4.3

User satisfaction

User satisfaction

4.5

User reviews[628](https://www.capterra.com/p/74916/Fiix/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.4

User satisfaction

4.4

User reviews[443](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$45Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

CMMS software that helps plan, track, and optimize maintenance across manufacturing (discrete and process), fleet, wastewater, oil and gas, utilities, construction, warehousing, distribution, and more

Best for

It caters to agriculture, automotive/aerospace, chemical processing, construction, discrete manufacturing, education, energy, food & beverage, government, healthcare, and pharmaceutical industries.

## User reviews

Pros & cons

JP

Jeff P.

Director of Fleet

> "No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6533139)

SH

Sam H.

Maintenance Planner and CMMS Administrator

> "I have a long punch list and all my CSM could do is create VOC's that never made any difference."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282)

JR

Julian R.

Finance and foreign trade

> "I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6513013)

RC

Riley C.

Chief Operator

> "We did not use the software for a whole year, and they would not let us cancel our subscription because it had to be months ahead of time..."

[See full review](https://www.capterra.com/p/74916/Fiix/#SoftwareAdvice___6858187)

SH

Sam H.

Maintenance Planner and CMMS Administrator

> "We are actually leaving Fiix and going to Emaint which is fully customizable and easy to work with and a much better value for the money. "

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282)

SB

Sven B.

Engineering Lead

> "Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required"

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4810618)

SH

Sam H.

Maintenance Planner and CMMS Administrator

> "Several manual process's that should be and could be much easier."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282)

RL

Robert L.

Quality Engineer

> "the only con is that there is a little redundancy in detail categories."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4840998)

SH

Sam H.

Maintenance Planner and CMMS Administrator

> "Work orders and work requests are easy to put in."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282)

JA

Jerald A.

MTT

> "Nothing really, I hate when you complete a work order at the bottom and it brings you up to the top."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4829936)

PKCK

Pramod Krishna Chaitanya K.

Senior Engineer

> "It's a solid choice for businesses looking to optimize their maintenance operations and improve overall efficiency."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6356228)

VR

Verified Reviewer

manager

> "Good luck trying to get someone on the phone unless is to sell you the software, customer service is lacking."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6017951)

SB

Sven B.

Engineering Lead

> "Fiix has allowed us to be fully compliant with both regulatory and professional practice in relation to maritime maintenance, at zero cost."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4810618)

JD

Jauna D.

Maintenance Coordinator

> "CMMS settings can be a little difficult to understand, but they're easily edited if you don't get the desired result you're looking for."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___3611133)

JP

Jeff P.

Director of Fleet

> "The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6533139)

BG

Brian G.

Maintenance Manager

> "work request generation can be difficult to manage when using multiple sites"

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4150773)

SH

Sam H.

Maintenance Planner and CMMS Administrator

> "Great Reports module."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___7113282)

MA

Mitali A.

Educator

> "Generally, I was not have any issue with the software but sometimes it gives an error when we try to migrate our data."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4552441)

VV

Vaibhav V.

Marketing Team Leader

> "It helps me stay on top of my maintenance tasks with ease and provides detailed reports on the go."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4800203)

NV

Naitram V.

main tech

> "the mobile app need to be upgrade cant get to access all information on the app"

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4149872)

LR

Luan R.

Technicien Maintenance

> "Unlike other applications with fixed or not very flexible formats, FIIX allows several possibilities for editing parameters, which in my..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4344617)

Michael A.

IT Manager

> "I wish we could also add/change a logo to our company logo under basic plan because it's not applicable to our existing plan."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2912479)

Jose C.

bachelor

> "With just a few clicks you can organize and manage all my assets and inventory efficiently."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4920529)

BS

Ben S.

maintenance manager

> "Some multi-site functionality is tough to use"

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4196557)

ML

Melody L.

Procurement Manager

> "We now have Fiix driving information into our ERP system as part of the accounting process. As Fiix has grown with us, they have added..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4140109)

KK

Kandula K.

Manager - Engineering

> "Graphical presentation was very poor, the way numbers are showing it required proper graphical representation with few colours While ..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2494664)

JP

Jeff P.

Director of Fleet

> "Fiix is very easy to use for our mechanics which has been great for us."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6533139)

SG

Stephane G.

Facilities Manager

> "we can't generate a P.O. # for a service- just for parts. If we need lets say an electrician to come out and replace a breaker, we can't..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2403880)

AA

Amit A.

Team Leader

> "I wholeheartedly recommend Fiix Software to businesses seeking to optimize their maintenance processes and unlock higher levels of..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4825117)

VR

Verified Reviewer

Technical support representative

> "It irritates me when I leave my computer for a few minutes and Fiix logs me out."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2997424)

SW

Sandy W.

warehouse coordinator

> "so very easy to use dont have to type in a million different boxes"

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6482673)

WH

William H.

Automation and Robotics Shift Supervisor

> "Don't like it when you leave your computer for a few minuets and Fiix logs you out ."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2874200)

Lillian G.

Human Resources Generalist

> "The program has significantly improved our maintenance efficiency and reduced equipment downtime."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6031342)

JM

Jake M.

Trainee Technician.

> "user time out settings, if you dont hit save often you can lose alot of information that you have put in as well as parts booked out from..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2499218)

CH

Chris H.

maintenance manager

> "Fiix is a fairly good cmms system the setup and instruction was very good, getting my engineers on board is a little harder."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4823423)

MM

Matt M.

Facilities Clerk

> "For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless. "

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2394232)

JH

Jesse H.

Manager of Maintenance Services

> "The ability to utilize Fiix from my mobile phone is amazing."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4814990)

VR

Verified Reviewer

Chief operating officer

> "Developing and maintaining maintenance tasks and strategies is less intuitive compared to other maintenance software, probably due to..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2506828)

Lillian G.

Human Resources Generalist

> "Fiix has become an indispensable tool for our maintenance management."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6031342)

AM

Aaron M.

Inventory/Parts Supervisor

> "The flexibility to set up numbered locations is minimal and its' transparency in tracking product movement does not exist."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2398364)

SD

Scott D.

Facilities Supervisor

> "the open API and Cloud based app made implementation super simple, Allen Bradly integration is a nice addition to the already feature..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___3862024)

TS

Thomas S.

Lead Maintenance Tech

> "They have also changed our account reps multiple times over the last few years, which can make it difficult to relay our needs to the..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2372294)

PKCK

Pramod Krishna Chaitanya K.

Senior Engineer

> "User friendly software"

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___6356228)

Anton M.

Asststant Technical Director

> "It can take a long time to load all equipment into Fiix, and seems like a daunting process to start with, yes using the excel import..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2396215)

AA

Amit A.

Team Leader

> "It's a easy to use and very powerful software which allows maintenance operations and maintenance tasks effectively."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4825117)

EF

Edward F.

Maintenance Planner

> "With covid going on we didnt get too much time in person with the trainers for our non tech savvy users and the online training isnt..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2494183)

Jose C.

bachelor

> "I love the myriad of benefits it offers for maintenance management."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4920529)

BP

Bryan P.

Maintenance Manager

> "A 24 hour time clock would a valuable function but, I have yet to see that happen there have been several times that have occurred where..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2499836)

Edna luci G.

university senior technician

> "I have also been impressed by the amount of functionality it offers me."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4934905)

DS

Donald S.

Project Manager

> "I find some of the little things to be a bother, like how small some of the buttons are, or that I can't do more bulk editing."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2417463)

BG

Brian G.

Maintenance Manager

> "It allows me to track individual accomplishments within my team."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4150773)

BC

Batyah C.

Office Coordinator

> "I don't think some things were thought out well as far as factoring the diverse situations the customer can need, depending on where they..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2403894)

JP

Joseph P.

Maintenance Manager

> "Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4139085)

LC

Leonard C.

Paint Maintenance Technician

> "Also when I can't close out a work order, sometimes the reason I can't close it isn't in the list of reasons."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2207998)

JK

Jhanvi K.

SEO Team Leader

> "I highly recommend this tool to any maintenance team looking to streamline their operations and improve their overall efficiency."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4790703)

MD

Michael D.

Programs Administrator

> "Deleting an asset that may have been duplicated appears to be impossible especially if a work order is attached to it."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2403629)

PD

Paul D.

Parts Supervisor

> "Once trained on the procedures for using all the features needed for my parts room operation Fiix has been a time saver and a big asset."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4409181)

DW

David W.

Senior Maintenance Technician

> "The time is bit confusing when running reports for an overnight period, seems it's a combination of UK and Canadian time."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2497167)

PD

Paul D.

Parts Supervisor

> "I have found that the Fiix numbers are easier for the techs to use and has helped to eliminate the wrong part numbers being reported on..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4409181)

CG

Carlos G.

Operations Manager

> "The software is not user-friendly (and a bit outdated compared to other similar products) and the online tutorial videos are lengthy."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2493901)

GL

Gilles L.

Stationnary Engineer

> "I think that the easyness to use and opeate is the best feature."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4834464)

TB

Terry B.

Facility Representative II

> "The lack of intuitiveness in locating the correct screen on which to log data."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2403677)

VR

Verified Reviewer

Civil Engineer

> "It was a great tool to verify work completion and tracking compliance with our regulators."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4146529)

RG

Rich G.

Production Training Coordinator

> "Printing labels with QR codes is difficult on a Mac as well as a few other things."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2411559)

ML

Melody L.

Procurement Manager

> "This is a vital tool when researching through asset/equipment/vehicle/inventory management."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4140109)

DG

Dave G.

Plant / Maintenance Manager

> "The reporting, setup of work orders and PO options are not user friendly and are difficult to use."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2493954)

PD

Paul D.

Parts Supervisor

> "The ease of contacting vendors to get quotes and order with purchase orders saves valuable time and effort."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4409181)

RM

Robin M.

Parts Coordinator Admin Assist.

> "I don't like how each time you have to click multiple tabs to put in a work order."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2500912)

RK

Rajesh K.

Executives

> "It was best option for the Asset maintenance and Asset Tracking ."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___3670630)

KH

Kecia H.

MRO Crib

> "Does not allow you to find items with ease... it is more of a Work Order Program as opposed to Inventory"

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2405878)

PS

Paul S.

Maintenance Manager

> "I have been in Machine maintenance for 35 years I have worked with paper work orders to some of the vary first systems Fiix is by far the..."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4146363)

JO

Jonas O.

Manager of CI and Blow Molding

> "Making changes to scheduled maintenance in the system can be cumbersome at times."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2394455)

TM

Travis M.

Maintenance

> "Ease of use and setup make this a easily used tool for those who like to keep track of machine and equipment needs even on multiple sites."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4211453)

MM

Mario M.

Maintenance Planner

> "Not enough parameters available to create custom reports."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2372603)

JP

Joseph P.

Maintenance Manager

> "I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4139085)

PR

Paul R.

Facilities manager

> "The only "con" would have to be the mobile app, at times it can be a little glitchy."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2394638)

ML

Melody L.

Procurement Manager

> "Any outside the box options that we have requested have been implemented with relative ease and low expense. "

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4140109)

DS

Dan S.

Operations Supervisor

> "Permissions - Setting menu and page permissions are too complicated."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2497933)

SJ

Scott J.

Maintenance Lead

> "Easy to use after proper training on how to access."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___4812962)

KG

Keith G.

Site Manager

> "Occasionally mundane tasks can take much longer when uploads and downloads are slow."

[See full review](https://www.capterra.com/p/74916/Fiix/#Capterra___2189242)

[View Reviews](https://www.capterra.com/p/74916/Fiix/reviews/)

PP

Patrick P.

Maintenance Planner

> "The available training resources make it easier for new users to get up and running efficiently. Although I have only been using the system..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100701)

AR

Alan R.

supervisor

> "Maintenance Connection focus on its steep learning curve, complex user interface, and challenging reporting tools. While users appreciate..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101411)

AR

Alan R.

supervisor

> "Maintenance Connection's comprehensive, user-friendly, and customizable interface as its best features, making it easy to manage assets,..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101411)

HD

Holly D.

Assistant Plant Manager

> "Reporting and customization can also be limited without administrative support, making it harder to quickly tailor the system to specific..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065585)

KB

Kody B.

Maintenance Manager

> "We use it primarily for maintenance management and it makes creating PM's and WO's very easy to track and revert back to in times of need,..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101577)

TK

Thomas K.

Facilities, Maintenance and Procurement Coordinator

> "Not being able to use symbols in the part name field, for example, when I have different lengths & sizes of fittings and can't actually use..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065632)

DE

David E.

Maintenance Tech

> "It strikes the perfect balance between robust data tracking and a clean, clutter-free layout that even our least tech-savvy technicians can..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100793)

EM

Erik M.

Test Engineer

> "A lot of the interface is confusing and cluttered, especially when adding tasks to work orders and when selecting assets for work orders."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100691)

BS

Britt S.

CMMS and Planning Supervisor

> "I like the ability to track a lot of information in multiple modules, that each module connects to one another, and the customization that..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7016909)

HD

Holly D.

Assistant Plant Manager

> "The system can feel cumbersome at times, particularly when entering or updating work orders, as it requires multiple steps and fields."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065585)

AN

Anes N.

maintenance planner

> "The platform makes it easy to manage work orders, track asset history, and coordinate preventive maintenance — all in one place."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101382)

DB

David B.

Life Safety Technician

> "For instance, when I tried to add a detail such as the Year Manufactured to the fire extinguishers that I am tracking in the program, it..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065903)

TA

Triston A.

Project Manager

> "it would be great if it could be used as a clean up tool, needle in a haystack finder, system simplifier (when it comes to Rules, UDFs,..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065602)

KL

Keith L.

Associate Director of Physical Plant

> "Updates can end up breaking things before they fix the previous issue. When presented with updates via the road-map, the updates take an..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101354)

JS

Jonathan S.

Tech

> "The system makes it easy to track work orders, schedule preventive maintenance, and keep asset history organized in one place."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101417)

CR

Corey R.

Maintenance

> "Some functions are not at all self explanatory and have no help page (or hard to find) such as the vertical report set up"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065547)

DS

Dhruv S.

Lead Advance Field service techniain

> "Easy user interface ,efficient team work, Customer support is really continent, value for money, secure, Maintenance management and..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100722)

RC

Richard C.

Facility Manager

> "I cannot change my stores assets, must be done by facilities coordinator, which adds time to adding or removing assets."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065660)

TL

Tyler L.

Mechanic

> "I love how it makes maintenance requests 95% automated, and reports are easily accessible after the repairs/PM are completed."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101401)

GG

Gaurav G.

Reliability Engineer

> "User interface is not visually good like you have graphs and charts stuff but i heard accruent is doing some upgrades in January to make it..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065526)

AA

Alan A.

Maintenance and Reliability Manager

> "The flexibility to create my own reports to fit my situation and the ease of which people can adapt to using it."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065606)

CP

Chris P.

facilities administrative coordinator

> "there is a time difference of when someone imputs a work order to when it gets published its a bad thing especially when its a high priority..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101496)

PS

Paul S.

Maintenance Planner

> "Overall, Maintenance Connection has proven to be a great value for the cost, providing a secure site with tons of operational tools and..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065623)

SL

Spencer L.

Scheduler

> "Sometimes very glitchy when moving too fast, the system seems to buffer too often whenever lots of users are in the system at the same time."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102406)

JM

Jeremy M.

Health and Safety Manager

> "It saves a significant amount of time compared to having to switch back and forth between multiple programs, windows, or software tools just..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065742)

AF

Amy F.

Maintenance Schedule Planner Manager

> "Other dislikes have already been fixed/implemented such as the service requester portal and MC express becoming outdated."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065677)

JR

Julia R.

Reception

> "The fast service that can be provided with the help of maintenance connection that we can provide to our guests."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102225)

AS

Annitta S.

Assistant Director of Facilities Managment

> "The cost of each license seems steep, when there are several of us that need to work in the system, it is a pain to have to wait until..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065898)

KB

Kody B.

Maintenance Manager

> "It has helped eliminate down time in the production area and helped with organizing things during out audits."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101577)

CJ

Christian J.

Maintenance Planner Senior

> "Asset lookup within the hierarchy can be difficult when you are using the maintenance connection application."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065601)

DM

Denisha M.

Facilities Administrator-Maintenance Clerk

> "The easy access historian for all assets to collect data, as well as how easy it is to export the data for KPI/PBI recording."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101563)

SP

Skyler P.

Facilities Coordinator

> "There's a lot of bugs in the system that make asset addition especially difficult/time consuming."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065841)

DS

Debbie S.

CMMS Administrator

> "I love the reporting and the asset module, and of course, the work order and preventative maintenance scheduling!"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065580)

AM

Aaron M.

Maintenance Supervisor

> "I don't like the problems that I have with work orders getting lost in a dropdown menu for shop location."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101363)

Anne Marie C.

Business Analyst II

> "They respond quickly to any questions or problems we encounter and have helped us with inventive solutions to problems unique to our..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100693)

JK

Jennifer K.

Coordinator

> "We have been using MC since the spring of last year and all vendors have done the "White Wall Process" and still from time to time, do not..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100673)

AT

Andrew T.

Sr. Maintenance Technician

> "I particularly appreciate the intuitive design of the windows and the smooth transitions between different sections of the software."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065549)

AG

Anthony G.

Maintenance supervisor

> "updating methods are hard I still have people logged in on my system who no longer work for the company"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7066514)

JM

Jason M.

Maintenance Supervisor

> "I like the ability to manage staff and completion rates across work order."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065543)

JW

John W.

Field Test Manager

> "The biggest issues come from when changes are made in the back end that breaks PM's"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100668)

OMD

Oanh Mai D.

Senior office Assistant

> "customer support and process automation. When we need help form customer support, they respond as fast as they can."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101492)

JS

Jonathan S.

Tech

> "Some parts of the interface feel outdated and can take time to learn for new users."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101417)

AR

Alan R.

supervisor

> "Key benefits include improved organization, reliable performance, and helpful customer support, which collectively boost productivity"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101411)

JM

Jason M.

Maintenance Supervisor

> "Generation of reports is exceptionally challenging to capture all data needed."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065543)

SK

Sarah K.

Assistant Director of Quality Assurance and Regulatory Compliance

> "Pictures and videos/ documents are all important - and we are able to keep it in one system."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100714)

JT

Jasmine T.

Maintenance supervisor

> "It wont let me access work orders for a certain location."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100712)

MM

MARIANNA M.

CLERICAL ASSOCIATE

> "I HAVE TO TEACH PEOPLE HOW TO USE IT OVER THE PHONE QUITE FREQUENTLY (THEY USE SERVICE REQUESTER) AND IT'S EASY FOR THEM TO LEARN"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065733)

CB

Crystal B.

I and C Technician

> "I don’t like searching for inventory in the setup that we use, because it is hard to find parts."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065626)

MF

Matthew F.

Operations Leader

> "I have had a great experience with Maintenance connection and the usability of it from an operators phone is very useful for our facility. "

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102251)

CR

Corey R.

Maintenance

> "Cant easily see photo library (cant see full photo library anywhere)."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065547)

AM

Amanda M.

MRO Purchasing Agent

> "I can keep track of literally everything and it benefits me as an employee and the company so much."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101383)

DS

Dakota S.

Analyst

> "However I think too much focus is put into the "what else can we do" and not enough is put into "what can we fix"."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100744)

TA

Triston A.

Project Manager

> "Overall i have been able to master it within my own scope and needs, helping others learn, and furthering my career because of it."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065602)

MK

Michael K.

Electrical Maintenance Supervisor II

> "Inconstant updates seem to cause some minor glitches."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065594)

JR

Julia R.

Reception

> "The system is highly helpful and helps us keep our office in check and always ready for service."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102225)

SO

Stephen O.

Manager

> "There are several reports in a LOCKED mode that I am unable to use or modify."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101491)

CW

Caleb W.

Mechanic III

> "I also like the fact that you can almost fully customize your screen to fit you."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101437)

KP

Keyurbhai P.

Field service technician

> "sometime is slow and need to reload every time. and connection is lost."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7103458)

CA

Cole A.

Asset Reliabilty

> "I like the how easy it is to search for assets using global search. And how easy it is to create new assets and PM'."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100697)

KL

Kevin L.

Maintenance Lead Technician

> "The mobile version is handy, but still not perfect when you're out in the field."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101593)

JM

Jack M.

Administrative Assistant, Campus Operations

> "Its ability to give access to several groups of several people is great."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065678)

LA

Lance A.

Lead Facilities Technician

> "Sometimes it will not load or there are too many users."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065716)

MR

Mary R.

Maintenance Admin

> "It's compatibility with excel makes getting and displaying accurate data an easy process."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065518)

JM

Jack M.

Administrative Assistant, Campus Operations

> "I believe some of our supervisors have limited report abilities but they have expressed these issues too."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065678)

ES

Evan S.

Mountain Operation Service Specialist

> "Mostly good, though with this recent update it has our organization considering other software options if issues can not get resolved."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100677)

SS

Steve S.

Facilities Manager

> "There are blocks in the learning curve that make it hard to find what you are looking for. "

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102484)

MB

Monica B.

Administrative Assistant II

> "With the new updates it is much easier to navigate through the system, makes team collaboration easy"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101427)

KA

Kevin A.

Maintenance Supervisor

> "It is not user intuitive to use, some simple things are buried in categories that are not logical."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101639)

EL

Edgar L.

BESS Technician

> "Overall this is a powerful tool, with a huge amount of options and customization available to the end user."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065793)

GG

Gary G.

Maintenance Planner

> "if you get stuck during training , hard to move past and correct sometimes."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065679)

AD

Amy D.

Program Manager

> "It has been a great experience but am hopeful that Accruent can bring on more enhanced features such as GIS integration."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065569)

SP

Skyler P.

Facilities Coordinator

> "We have used the system for 5 years and Im still not getting what I need from the program and I dont have the support to assist"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065841)

RM

Rifatt M.

Reliability Engineer

> "Overall, the system works well and has many features that can be utilized to get the most out of Maintenance Connection"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101510)

DB

David B.

Life Safety Technician

> "I hate that I am unable to access the majority of these features."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065903)

NB

Nijah B.

Sit admin

> "Helps me to complete my everyday assigned tasks at work"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065636)

KA

Kevin A.

Maintenance Supervisor

> "Setting up PM's, the prime use i feel for this type of product, is not very easy to set up nor control"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101639)

AS

Annitta S.

Assistant Director of Facilities Managment

> "I have been working in the system for about 2 years, I knew nothing about it when I started, and the trainings were very helpful as well as..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065898)

SH

SHAYLA H.

Facilities Administrator

> "Don't like the difficulty level to complete simple task."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101351)

JM

Jaime M.

Parts Room Supervisor

> "What I like most about the program is the traceability of WO and PMs."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065856)

BP

Bruno P.

EHS Validation Engineer

> "It is not intuitive to create PMs and procedures."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100683)

[View Reviews](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

## User interface

4.45 (628)

4.41 (443)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Fiix

Top features

30/41

-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Barcoding/RFID
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calibration Management
-   Chatbot
-   Compliance Management
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Data Import/Export
-   Document Management
-   Downtime Tracking
-   Equipment Maintenance
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Key & Lock Management
-   Mobile Access
-   Multi-Location
-   Predictive Maintenance
-   Preventive Maintenance
-   Process/Workflow Automation
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/74916/Fiix/#features)

Maintenance Connection

27/41

-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Barcoding/RFID
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calibration Management
-   Chatbot
-   Compliance Management
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Data Import/Export
-   Document Management
-   Downtime Tracking
-   Equipment Maintenance
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Key & Lock Management
-   Mobile Access
-   Multi-Location
-   Predictive Maintenance
-   Preventive Maintenance
-   Process/Workflow Automation
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/12444/Maintenance-Connection/#features)

### Recognition

No recognitions have been awarded to Fiix

No recognitions have been awarded to Maintenance Connection

### Deployment & support

Fiix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Maintenance Connection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Fiix

-   By Rockwell Automation
-   Located in United States
-   Founded in 1903

Maintenance Connection

-   By Accruent
-   Located in United States
-   Founded in 1999

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4.6

[View full comparison](https://www.capterra.com/compare/74916-145635/Fiix-vs-UpKeep)

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

vs

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/12444-113574/Maintenance-Connection-vs-AssetEssentials)

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

vs

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/)

$45/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/74916-113574/Fiix-vs-AssetEssentials)

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

vs

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/)

Contact vendor for pricing

Price

$20/month

4.3

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/12444-145635/Maintenance-Connection-vs-UpKeep)