Maintenance Connection vs Q Ware CMMS: Which is a better fit?

Aaron A

Data Analyst

Notifications, and reporting help make great decisions on what's important. Accurate and easy to understand information help organize and direct the people that perform the work.

Random bugs that have in the past caused loss of actual hours to work orders. The only way to recall the data was an entire data base roll back, which would cause even more harm to our system.

Michele M

On top of that, I like the numerous customizations supported by them for almost every department we have.

It can get confusing to navigate through and is slightly unclear.

Lyndsi L

Admin Services Coordinator

I love the Purchase Order and Asset products. I use the P.O. section everyday, and I love how easy it is to find an old P.O. or print out the backup for that P.O.

Tablet program is awkward and very limited use when used on its own.

Great program, very useful with helping us maintain our equipment, certification, PM and asset management.

I have tried to work with their support to get these holes fixed, but to no avail. Also, since Accruent took over, they no longer allow month by month use.

Q Ware CMMS has been a very easy program to integrate throughout the various departments in the school districts. The program itself is user friendly and the customer service has been outstanding.

Before Q Ware CMMS, I would be stopped in the hall every 10 feet. Someone would have a crisis that needed immediate attention.

The product does what it is supposed to do and the support is very good. QWare provides excellent value for our investment.

User manual documentation is weak and lacks information; insufficient time on our end to fully utilize and implement in PM module; processing response time in certain areas is slow.

The different reports are very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future.

My issues are mostly internal problems with our server, not with Q Ware so I really don't have any cons.

The reporting features are my second favorite feature, because the customer is support is amazing. I am not talking about work around and duct tape.

Unfortunately, we are still running version 2.1.3.10 The reason why we are still on this old version of Q Ware is because the updated version no longer has Event Booking.