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We serve 4,600+ associations and chambers. We help mid-size and up business, trade and professional associations that want to grow faster and thrive.
Novi AMS is particularly well suited for associations using QuickBooks.
Overall, we are satisfied. The support we receive is excellent, and issues are resolved quickly.
Gone are our multiple spreadsheets of information and wasting time trying to hunt down information. Now it's all neatly in GrowthZone.
As a new employee for a small association, Memberzone has has proven a great resource time and time again. The support system is brilliant and you really get your moneys worth from their team.
We were tired of using multiple software platforms to achieve our goals.
From the beginning (about 18 months ago) Memberzone has been a huge part in the organization of our membership. The training was great and the customer service is fabulous.
Website is hard to function, we have trouble moving stuff around and I wish there was an undo button.
We appreciate the customer service that we receive from Growthzone, considering the major time differences between Guam and your support staffs' locations. They are always pleasant and supportive.
For the money we pay I'd think there would be a more current user interface. We'd be willing to serve on a user design focus group.
The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love.
Anytime you change systems it is frustrating. They have less features than our previous AMS, but sometimes less is more.
I love Novi AMS and the excellent and outstanding service I receive from one of the best teams in the country.
The only complaint I would have is the initial cost, but over time It will pay for its self. You pay the first year upfront and a hefty onboarding fee.
The overall experience has been great, from the design implementation and development of the integration was great.
Sometimes I find the report criteria confusing, but it is probably just above my understanding level.
There are several training opportunities, including an extremely comprehensive online help tool to help staff learn the system. Novi support staff are very responsive and helpful.
The eCommerce has been difficult for us to work with, but our needs are out of the norm.
Shamilah U.: I'm Shamilah, I'm the Director of Member Services. I rate Novi AMS a five. For more reviews like this, please click below. We use Novi to manage our membership and also for invoicing purposes, for events, for website material management. We utilize Novi for all of that as well as to communicate with our membership and prospective members as well. One of the main things I love about Novi AMS, I truly love the customer service as this is a new software for our company and really seeing how hands on the customer service representatives are with making sure that we fully understand the capabilities that Novi AMS has and how to use it to the best of our ability, but also making sure we're maximizing our usage of Novi. Truly love it, and it's very user friendly, very beginner friendly. It's very easy to use, it really does make our day-to-day so much easier. One of the things that Novi AMS can improve on, even though it is a really great software, is truly how to pull reports based on various company needs and really organizing those reports and making sure that they're easy to access, easy to customize.
Prioritize real-user-identified key features according to your needs to find your best fit.
GrowthZone
Novi AMS
Top FeaturesNovi AMS
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