Tula vs Kenko: Which is a better fit?

It was super easy to set up and use, and it wasn't long before I was convinced that this was the software for my studio. I have nothing but praise for the customer service at Tula.

I have NEVER waited more than half a day for a response to any query or problem, and usually they get back to me much sooner than that.

We also appreciate the opportunity to give suggestions about features we'd like to see, and the continual upgrades to the system that are actually helpful and easy to learn.

Real service offered by real humans generally in real time. Recently I've noticed that their chat with customer service function has (sadly) gone away.

And I love that they listen to what studio owners want - I recommended a couple of things to them to improve the software and sure enough about 2 months later it was implemented.

No big fees, no having to change your website or how you choose to run your business. Did I mention you have direct and non stop access to the programer/developer and other staff.

It helps small studios like myself ease the challenge of the business end of things. I do love the fact that it was built with small studios in mind.

In fact, I find it difficult to offer any "cons" to my review. However, when using the calendar, I find it challenging that I can't see the entire current month.

My niece stepped in to help me on our very busy opening day and she was able to add clients and sell merchandise seamlessly because of how user friendly and secure this platform is.

There are a few features that were missing and are on their way. That being said anything we have asked for the have stated they will look into it.

Photos of patients are good. The interface looks nice, the best part is the app from a patients point of view.

Stephen S

Administrator

But after signing the contract, and seeing they used misleading verbiage regarding cancellation in their Terms and Conditions, everything went downhill.

I am able to train my staff with ease and its fun because of how easy it is to move through Bookee.

I dislike the lack of informational knowledge about Health and Fitness provided by previous companies.

I love how straight to the point Bookee is visually. I love the simplicity of how to navigate through the platform.

There is no test mode on things besides the notifications.