--- title: "Compare Streak vs Zoho CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoho CRM and Streak based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/124465-155928/Streak-vs-Zoho-CRM" page_type: "comparison" language: "en" --- # Zoho CRM vs Streak Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho CRMStreak2/4 selected [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [Streak](https://www.capterra.com/p/124465/Streak/)[4.5 (479)](https://www.capterra.com/p/124465/Streak/reviews/) [## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $14.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [6,996 reviews](#user-reviews) Positive 5,959 Neutral 781 Negative 256 [## Streak](https://www.capterra.com/p/124465/Streak/)[4.5 (479)](https://www.capterra.com/p/124465/Streak/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [479 reviews](#user-reviews) Positive 429 Neutral 39 Negative 11 ## Summary * * * Key features rated by users Features selected based on 13,569 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.4 Activity Dashboard 4.6 Contact Database 4.4 Data Import/Export 4.3 67%Fit Missing features Feature ratings Data Security NA Contact Management 4.2 Activity Dashboard 4.4 Contact Database 3.8 Data Import/Export 3.5 User satisfaction User satisfaction 4.3 User reviews[6,996](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.1 User satisfaction 4.5 User reviews[479](https://www.capterra.com/p/124465/Streak/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $14Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM. Best for Streak is ideal for start-ups, small/medium businesses, and smaller teams within commercial/enterprise companies looking for a lightweight CRM. ## User reviews Pros & cons AD Alexandre D. Secretary General > "The best I can say is that it’s a stable and solid option for properly midsize businesses such as ours, where we need a blend of capabilities in contact administration, e-mail..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7169340) Joseph T. CEO > "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) RS Radha S. Legal Assistant > "It’s a robust, feature‑rich platform that excels at centralizing customer data, automating workflows, and supporting end‑to‑end CRM processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) RS Radha S. Legal Assistant > "In some areas, the user interface also felt a bit less intuitive or cluttered, particularly when navigating between modules or customizing layouts, which could slow things..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) Harshul S. Senior. Technical Support Specialist for Network Operations > "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806) AS AJ S. CIO - Chief Information Officer > "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) KA Khyan A. Senior Business Development Representative > "It's a flexible platform that offers a wide range of business functionality and can support a variety of teams and processes without needing multiple disconnected systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) KA Khyan A. Senior Business Development Representative > "The biggest challenge is that the platform can sometimes feel like it's trying to do a lot of things at once. While the interface is generally good, certain areas can feel a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) RS Radha S. Legal Assistant > "I also appreciated how seamlessly it integrates with other Zoho applications—email, reporting, automation, and analytics—which made managing customer data and follow‑ups much..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) SM Sourav M. Supervisor > "The Workflow Management tools are highly customizable—you can automate almost any repetitive task if you take the time to map it out." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) VR Verified Reviewer Travel Consultant > "My overall experience with Zoho CRM has been positive most times, once i set up my page, ZOHO CRM does an amazing job keeping everything organized from leads, contacts, deals..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) AS AJ S. CIO - Chief Information Officer > "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) PRAGATI S. HR Manager > "It helps streamline customer management, track leads, and organize sales activities in an efficient way." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) SM Sourav M. Supervisor > "The platform's overall Design can feel a bit dated and cluttered compared to more modern CRMs. Because of its depth, Ease of Use takes a hit initially; there is a undeniably..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) VR Verified Reviewer Project Analyst > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) VR Verified Reviewer Commercial manager > "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808) YN Yasmine N. Customer Services Manager > "Use of the product has also enabled us to accurately forecast sales and visualise our sales pipelines." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178329) LG Laura G. Owner > "I spend hours trying to fix my bank uploads and figuring out when their service broke down. " [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902) EW Evangeline W. Small Business Owner > "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) CC Connor C. Data Analyst > "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) RR Rasilkrishnan R. Data analyst > "It is very hard to create new developments inside zoho with is not default in Zoho" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) KA Khyan A. Senior Business Development Representative > "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Marketing Manager > "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119) CC Connor C. Data Analyst > "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) VR Verified Reviewer Travel Consultant > "That being said, it's not perfect, in the early startup, it was a bit frustrating and every now and then, the platform looked a bit clustered." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) VR Verified Reviewer Project Analyst > "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) AM Andrea M. Academic Director > "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176) MND Mamute Nicholas D. Sales and Marketing Specialist > "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) DM David M. Technical Support Engineer > "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659) AS Abhishek S. Ops Manager > "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) MRUR MD RIAJ UDDIN R. Marketing Manager > "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669) LG Laura G. Owner > "On a quarterly basis the bank links do not work. " [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902) EJ Emily J. Sales Manager > "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) PB Philip B. Operations Manager > "Impossible to get a timely or logical response to an obvious problem caused by Zoho." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331) Arpit P. IT Consultant > "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) DJL David J. L. Creative Production Manager > "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187) MND Mamute Nicholas D. Sales and Marketing Specialist > "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) NP Narender P. Pre-sales consultant > "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893) AS Alan S. IT Project Manager > "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) MS Mallory S. Clinical Operations Manager > "I like the various features within to help keep the team organized and easily locate our client's information." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) JR John R. Social media marketer > "We rely on it in our work and in the reports we provide due to its clarity and ease of understanding for non-specialists." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7159243) OA Okan A. Director > "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) TW Toshia W. Owner > "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) VR Verified Reviewer Business Analyst > "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377) DA Dana A. Managing Partner > "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity."" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) SG Sauve G. Sales Representative > "I really like how Zoho CRM centralize customer data and potential leads in one organized place .An" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161378) Joseph T. CEO > "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) PRAGATI S. HR Manager > "It makes it easy to track leads, manage sales pipelines, and follow up with clients efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) OP Orla P. Head of Sales > "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) DG David G. Head of Commercial Growth and Partnerships > "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703) Junko O. Business Consultant > "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) AS Abhishek S. Ops Manager > "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) AS AJ S. CIO - Chief Information Officer > "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) FR Farheen R. Senior Manager- New Business > "The reminders that we set only appears as web-based push notifications and I often tends to lose it." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) KK Krishna K. Admin > "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719) OA Okan A. Director > "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) SM Sourav M. Supervisor > "Once properly configured, it’s an incredibly powerful engine for managing data and automating workflows." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) ICO Ilhan Can O. Senior Associate > "Sometimes we experience minor errors/glitches; e.g. search bar (does not directly go to the page when you click on the search result) and new customer profile is not saved..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6101344) Cristin H. Office manager > "The best part about Zoho CRM is it's incredible value for money and customization options." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143) VR Verified Reviewer HR and Admin Manager > "According to me the only con is - Content management limitations - Data import and data export limitations only." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720) Junko O. Business Consultant > "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) RR Rasilkrishnan R. Data analyst > "It is no good at customisation." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) TW Toshia W. Owner > "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) PB Prasad B. Web Developer > "Zoho's Customer support is limited while integrating third-party apps with CRM" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144) KA Khyan A. Senior Business Development Representative > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Director > "One aspect of ZOHO CRM that some users may find less favorable is its pricing structure. While it offers a free version and various pricing tiers, the cost can add up,..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5077735) Cristin H. Office manager > "The platform makes tracking sales leads simple and highly effective" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143) PS Peter S. Director > "Not keen on having to visit separate window for each module." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821) Max P. Sales Director of Channel > "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6645121) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) VR Verified Reviewer Brand and Product Marketing lead > "Zoho dashboards with all the detailed information with some very good colours" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584486) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) Shelmith S. Admin Virtual Assistant > "The CRM has simplified my work and I have everything at a touch of a button." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6088264) AK Arif K. Executive Assitant > "The interface can feel a bit complex and overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567360) Cris N. Founder and Creative Director > "Zoho CRM has an intuitive interface which is well laid and straightforward making it very user friendly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5057180) EJ Emily J. Sales Manager > "As a CRM newbie, the interface can seem cluttered and overwhelming at first." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) KA Khyan A. Senior Business Development Representative > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) VR Verified Reviewer business development > "Zoho CRM impresses with integrated apps, seamless integration, scalability, mobile accessibility , collaborative features and extensive support." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6039026) AM Alfred M. Consultant > "Integration with some third-party apps can be tricky and may require extra setup time." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6563316) Hemant A. Data Analyst > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716) RT Robert T. Marketing Director > "It can be difficult to integrate with with other applications you might already have within your organization." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6004488) Arpit P. IT Consultant > "The platform’s integration with other Zoho applications and third-party tools has helps a lot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) CW Christian W. CEO > "there is not integration testing between the different modules." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6169747) Akhtar S. Senior HR Executive > "Overall experience has been very good from transitioning from a traditional software to all-in-one tool." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178747) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) Mararia D. UIUX Designer > "What i like about Zoho CRM is software is versatile and can be used in a wide variety of ways." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567270) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) VR Verified Reviewer Designer > "An easy-to-use application that provides a good overview of open items and to-do." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6526470) RB Ryan B. Software Developer > "It is very busy, in the sense that there are alot of moving parts and is not as intuitive as it could be." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5091281) DA Dana A. Managing Partner > "It was simple, reliable, and helped me stay organized." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) JG Joshua G. VP > "Simply put, It was so complicated to use." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6865161) KA Khyan A. Senior Business Development Representative > "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) PB Prasad B. Web Developer > "Zoho's Customer support is limited while integrating third-party apps with CRM" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) Himaanshu L. Team Lead- Customer Success > "The customer support services need to be little improved and sometimes I notice slight lags." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6639432) [View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) DS David S. President > "The best feature of Streak is the way it integrates with Gmail." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___7077002) DS David S. President > "The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___7077002) Ashlee B. Senior Customer Support Manager > "Its intuitive interface allowed me to categorize my emails, effortlessly by sorting them into customizable 'boxes' and..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6307295) VR Verified Reviewer Founder > "I don't think the location is always accurate and making my own Streak dashboard can be complicated." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6674949) Ashlee B. Senior Customer Support Manager > "Its standout features include automating tasks like email sharing, lead management, organizing emails by workflow, mass..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6307295) Igor T. Sales Manager > "The Mail Merge (the equivalent of an email drip) is not the best when it comes to formatting and creating good quality..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6302721) DS David S. President > "There are lots of video tutorials available and they are always expanding its capabilities." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___7077002) RD Robyn D. Office Manager > "Unable to export information, not user friendly" [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6578343) Shreya M. Business Manager > "It gives a complete trail of interaction with the sent email, which was very helpful when I was in Sales and wanted to track..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6073593) Weronika K. ceo > "However, the new pricing model has been a setback, making it harder to justify recommending it to others despite its robust..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6412270) VR Verified Reviewer VP > "It was a good way to track emails and the people that were emailed and what the status was." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6228097) VR Verified Reviewer M and A Business Broker > "We love this CRM yet are sad that we are unable to get it to work as efficiently as others due to a lack of support and..." [See full review](https://www.capterra.com/p/124465/Streak/#GetApp___6223469) DS David S. President > "It is also very flexible." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___7077002) RD Robyn D. Office Manager > "Just okay, we constantly had problems with information" [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6578343) VR Verified Reviewer M and A Business Broker > "No two screens, we find it to allow us to stay much more organized and it's very pretty to look at." [See full review](https://www.capterra.com/p/124465/Streak/#GetApp___6223469) David O. Reviewer > "The platform is designed for small to medium-sized businesses, and it may not have the scalability or robustness to handle..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4401107) AB Arleigh B. CEO > "Super easy to you and allowed us to manage hundreds of email conversations ensuring that we were staying on top of them all" [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6004776) BM Ben M. COO > "On top of this, they jacked up their pricing – not just for new seats, which would be fair – but for existing seats for very..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4626299) Ashlee B. Senior Customer Support Manager > "What sets Streak apart is its ability to do all this without disrupting productivity." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6307295) Mohammad Izaz Arefin M. Digital Marketer > "Sometimes email tracking does not work as the recipient's server does not allow tracking." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3882794) Igor T. Sales Manager > "I like the ease of setting up streak on new Gmail accounts." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6302721) BM Ben M. COO > "Streak charges as though it's a fully-fledged CRM, but it is JUST a Gmail plugin; with huge platform risk should Google..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4626299) CB Clayton B. Broker > "in terms of largest user base\]). While snippets are but a footnote feature amongst Streak's suite of sophisticated..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4213967) Rodion M. Marketer > "Also, it doesn't let you set automatic delays between emails, so it will shoot out all emails, scheduled to be sent on a..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3751898) CM Caitlyn M. Food Labeling and Regulatory Specialist > "You can easily and quickly update your contacts!" [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6027492) AK Alisha K. Sales And Marketing Specialist > "The lack of customization options is my least favorite aspect of Streak." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4733391) Steve W. Director > "Have had great results from the mail merge followup function, but often forgt to track Leads and Projects consistently." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4859171) JS Jeremy S. Owner > "They took away their free plan (which I understand) but their paid plan was out of reach for small businesses. " [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4222080) JB Jesse B. Owner > "Streak is so easy to setup and works great for organizing both my personal and professional life." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6167712) KS Katherine S. Senior Marketing Manager > "The program would often take a while to load, and the team had trouble accessing Streak." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4736416) AK Alisha K. Sales And Marketing Specialist > "I appreciated how simple the interface is, as well as Streak's commitment to assisting teams in streamlining their workflow..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4733391) BK Brandon K. Manager > "There are many layers to sort through which can get confusing for new users." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4314154) CM Caitlyn M. Food Labeling and Regulatory Specialist > "The ease to add and track leads within your pipeline is great!" [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6027492) Abhishek S. Associate Consultant > "Its major concern is its downtime." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4479848) CB Clayton B. Broker > "Streak's free tier is so good that I'm sure many users/reviewers have little need for the paid plans if they run a solo..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4213967) Rupesh P. Director > "Automation is missing and less direct integrations - even for simple automation need to use Zapier" [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3093243) VR Verified Reviewer M and A Business Broker > "It's in gmail and that is HUGE!" [See full review](https://www.capterra.com/p/124465/Streak/#GetApp___6223469) VR Verified Reviewer Head of Paid Digital > "The main con is if you don't use Gmail for your email management." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3125746) Mohammad Izaz Arefin M. Digital Marketer > "It is not needed to log in to another website, everything can be done within the Gmail workspace." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3882794) VR Verified Reviewer Marketing consultant > "Mobile version does not allow to do many things of the desktop version" [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3474317) GS Greg S. Director > "I have used Streak in many varied (CRM type mostly) ways and have been able to mould Streak to deliver what we needed. As it..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3824758) VR Verified Reviewer Business Development Associate > "It is really frustrating." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4483920) MM Mohammed M. Senior Software Engineer > "I've used Streak for a few years now, and I've found it to be a very helpful tool for managing my email and sales pipeline." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4855069) GS Goran S. Owner > "A few times, it crashed my browser." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3761826) ZP Zacharia P. Healthcare Consultant > "My favorite feature is the email contact tracking feature in which you are notified when someone views email messages you..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3387178) AD Aline D. Business Owner > "Every day, my emails are linked to multiple people and what a disaster it is to keep those emails straight." [See full review](https://www.capterra.com/p/124465/Streak/#GetApp___2691550) CF Crystal F. Founder > "The fact that this is connected directly to my Gmail account was the best thing ever since I primarily work with Google..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4905907) Bart M. Founder/CEO > "They have an app that 'works', but it is not at the same level as their desktop gmail experience." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2413173) BM Ben M. COO > "It was a great lightweight tool for the beginning of our start-up, and managed to grow a little with our team." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4626299) VJ Viktoria J. Customer Support > "It was a nice thing to have, but with all the issues with service availability and constant badgering to install it for..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2660220) MK Madeline K. Account Executive > "I love that there's an easy way to track who checks messages I've sent out over account emails." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4403113) AP Aldo P. CEO > "Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2504396) VR Verified Reviewer Business Development Associate > "What I like about the software is that it is easier to know if the receivers have actually read your emails." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4483920) AD Aline D. Business Owner > "There is not much that I don't like but their is one option that is a thorn in my side. Since they integrate with Gmail and..." [See full review](https://www.capterra.com/p/124465/Streak/#GetApp___2691550) Rodion M. Marketer > "The free plan and the solo plan that goes for $15 provide you with the functionality that no other software provides you..." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3751898) AL Ashley L. Transaction Coordinator > "couldn't include the team on the pipeline." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2856796) EH Elizabeth H. Account Management Team Lead > "Using it because it's so integrated into the company structure." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4775089) Bart M. Founder/CEO > "lack of an evenly good mobile solution" [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2413173) VR Verified Reviewer Director > "Their UI is also easy on the eyes unlike some other GMail-based tool I know." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4346979) AP Aldo P. CEO > "We are on a paid Pro plan and we have been consistently experiencing this problem for one year." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2504396) AB Amit B. Manager > "Software easily integrates with Gmail and it is easy to use." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4464724) BK Brandon K. Manager > "There are many layers to sort through which can get confusing for new users." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4314154) EH Elizabeth H. Account Management Team Lead > "I do like how easy it is to tag emails retroactively." [See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4775089) AD Aline D. Business Owner > "There is not much that I don't like but their is one option that is a thorn in my side. Since they integrate with Gmail and..." [See full review](https://www.capterra.com/p/124465/Streak/#GetApp___2691550) [View Reviews](https://www.capterra.com/p/124465/Streak/reviews/) ## User interface 4.31 (6,996) [Streak](https://www.capterra.com/p/124465/Streak/) 4.47 (479) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Zoho CRM Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features) Streak 16/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/124465/Streak/#features) ### Recognition Zoho CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Streak ### Deployment & support Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Streak Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho CRM - By Zoho - Located in United States - Founded in 1996 Streak - By Streak - Located in United States - Founded in 2011 ## 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