# Compare Streak vs Zoho CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho CRM and Streak based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124465-155928/Streak-vs-Zoho-CRM

---

# Zoho CRM vs Streak Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho CRMStreak2/4 selected

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,971)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

[Streak](https://www.capterra.com/p/124465/Streak/)[4.5 (479)](https://www.capterra.com/p/124465/Streak/reviews/)

[## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,971)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

$14.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [6,970 reviews](#user-reviews)

Positive

5,935

Neutral

782

Negative

253

[## Streak](https://www.capterra.com/p/124465/Streak/)[4.5 (479)](https://www.capterra.com/p/124465/Streak/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [479 reviews](#user-reviews)

Positive

429

Neutral

39

Negative

11

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,461 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Data Security

4.5

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.3

Activity Dashboard

4.6

70%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.4

Activity Dashboard

4.4

User satisfaction

User satisfaction

4.3

User reviews[6,971](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.3

Customer support

4.1

User satisfaction

4.5

User reviews[479](https://www.capterra.com/p/124465/Streak/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$14Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

Best for

Streak is ideal for start-ups, small/medium businesses, and smaller teams within commercial/enterprise companies looking for a lightweight CRM.

## User reviews

Pros & cons

VR

Verified Reviewer

Project Analyst

> "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263)

Joseph T.

CEO

> "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link were finally..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806)

VR

Verified Reviewer

Ceo

> "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569)

VR

Verified Reviewer

Project Analyst

> "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263)

VR

Verified Reviewer

Commercial manager

> "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save a mail in crm"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808)

AS

Alan S.

IT Project Manager

> "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282)

AS

AJ S.

CIO - Chief Information Officer

> "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are friendly to a..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

EW

Evangeline W.

Small Business Owner

> "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596)

AS

AJ S.

CIO - Chief Information Officer

> "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological perspective."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

CC

Connor C.

Data Analyst

> "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584)

AM

Andrea M.

Academic Director

> "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to offer..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176)

DM

David M.

Technical Support Engineer

> "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659)

KK

Krishna K.

Admin

> "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719)

AS

AJ S.

CIO - Chief Information Officer

> "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

CC

Connor C.

Data Analyst

> "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584)

DJL

David J. L.

Creative Production Manager

> "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on target..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

RR

Rasilkrishnan R.

Data analyst

> "It is very hard to create new developments inside zoho with is not default in Zoho"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401)

AS

Abhishek S.

Ops Manager

> "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a pattern on my..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933)

VR

Verified Reviewer

Marketing Manager

> "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119)

MRUR

MD RIAJ UDDIN R.

Marketing Manager

> "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669)

DA

Dana A.

Managing Partner

> "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity.""

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825)

FH

Firas H.

Manager information systems

> "The platform's customizability and integration capabilities make it a robust choice for businesses looking to streamline their customer relationship management. While there are areas that..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6381114)

Joseph T.

CEO

> "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111)

Ziva R.

Sales Services Manager

> "Zoho CRM allows us to engage with our customers effectively during sales operations and offer them personalized communications which has helped us make more sales."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6298689)

MS

Mallory S.

Clinical Operations Manager

> "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287)

EJ

Emily J.

Sales Manager

> "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866)

VR

Verified Reviewer

HR and Admin Manager

> "According to me the only con is - Content management limitations - Data import and data export limitations only."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720)

GC

GODWILL C.

Customer Care Representative

> "The ability to tailor the platform to specific business needs, such as automating workflows and creating custom reports, made it very efficient."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304)

PB

Philip B.

Operations Manager

> "Impossible to get a timely or logical response to an obvious problem caused by Zoho."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331)

Arpit P.

IT Consultant

> "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299)

VR

Verified Reviewer

Recruitment Specialist

> "They keep re-inventing the wheel without making sure they have their products solid, this has resulted in a proverbial "dogs breakfast" of apps that don't relate properly rendering ZOHO..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6389890)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

PS

Peter S.

Director

> "Not keen on having to visit separate window for each module."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821)

Hemant A.

Data Analyst

> "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in enhancing overall..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716)

GMG

Gina M G.

President, Exit Planning Advisor, Broker

> "offline functionality of Zoho CRM is limited, which may pose challenges for users who frequently work in environments with poor or no internet connectivity."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6290767)

MS

Mallory S.

Clinical Operations Manager

> "I like the various features within to help keep the team organized and easily locate our client's information."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287)

NP

Narender P.

Pre-sales consultant

> "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes or seconds..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893)

Ziva R.

Sales Services Manager

> "It provides us with great tools which help us manage all our sales activities including customer communications and closing sales deals."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6298689)

SS

Shenella S.

Business Development Executive

> "The system tends to lag at times."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7099824)

Jamie Morgan W.

Sales Associate

> "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

KO

Katie O.

Admin Assistant

> "I could never get the appointment also known as "meetings" on the CRM to link to the Zoho Calendar."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6848682)

VR

Verified Reviewer

Business Analyst

> "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and the solution..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377)

VR

Verified Reviewer

Executive Assistant

> "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626)

VR

Verified Reviewer

Founder Owner

> "I like its templates and ability to contact people using email and DMS."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7042522)

VR

Verified Reviewer

VP of Marketing

> "Zoho CRM feels clunky and overly complex for daily email marketing use."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6846480)

VR

Verified Reviewer

Owner

> "I particularly like the automation abilities in the entire the sales process, including sending emails, following up with leads, and updating fields."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6490581)

MK

Megan K.

Senior Marketing Manager

> "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot has and I’ve..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858)

GC

GODWILL C.

Customer Care Representative

> "The platform offered a wide range of features that were essential for managing customer relationships, tracking sales, and improving workflow efficiency."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304)

OA

Okan A.

Director

> "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315)

AMM

Asan Mohammed M.

STRUCTURE DESIGN

> "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead management..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394)

EH

Erin H.

Office Manager

> "There were frequent connectivity issues where employees we unable to access app."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6878372)

Junko O.

Business Consultant

> "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales automation, we have..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301)

TW

Toshia W.

Owner

> "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855)

AS

AJ S.

CIO - Chief Information Officer

> "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If you are..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

VR

Verified Reviewer

Care Nvaigator

> "TechRadar notes that it's “very easy to use,” with handy features like social media and LinkedIn contact capture, business card scanning, automated workflows, pipeline management, and..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911)

OP

Orla P.

Head of Sales

> "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281)

VR

Verified Reviewer

Technical support engineer

> "One thing I like the most about Zoho CRM is its user friendly interface and its ability to shamelessly integrate with other Zoho application, making it a comprehensive solution for..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6292989)

NP

Nikita P.

IT-Developer

> "The mobile app also lacks some key desktop features."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200)

Jamie Morgan W.

Sales Associate

> "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

DG

David G.

Head of Commercial Growth and Partnerships

> "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

AS

Abhishek S.

Ops Manager

> "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933)

MW

Mark W.

Owner

> "I like how I can sign and avoid paying for extra features on my other current platforms."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7076431)

FR

Farheen R.

Senior Manager- New Business

> "The reminders that we set only appears as web-based push notifications and I often tends to lose it."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851)

Junko O.

Business Consultant

> "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301)

AMM

Asan Mohammed M.

STRUCTURE DESIGN

> "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394)

TW

Toshia W.

Owner

> "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business owner!"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855)

OA

Okan A.

Director

> "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will probably move to..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315)

MT

Morton T.

CEO

> "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318)

GMG

Gina M G.

President, Exit Planning Advisor, Broker

> "There is limited customer support with long response times and difficulty in getting timely assistance for technical issues or queries. "

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6290767)

MT

Morton T.

CEO

> "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318)

PG

Praveen G.

Assistant manager

> "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098)

NP

Nikita P.

IT-Developer

> "Workflow automation, email integration, and the intuitive Kanban view save us hours each week."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200)

DD

Danielle D.

Inside Sales

> "At times emails won't go through and the space isn't large enough to send multiple files."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6427458)

DJL

David J. L.

Creative Production Manager

> "Zoho CRM simply helps us to remember our printing clients from first query to delivery."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187)

VR

Verified Reviewer

Care Nvaigator

> "There are major limitations in what you can do / access / change"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911)

[View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Ashlee B.

Senior Customer Support Manager

> "Its intuitive interface allowed me to categorize my emails, effortlessly by sorting them into customizable 'boxes' and..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6307295)

DS

David S.

President

> "The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___7077002)

Ashlee B.

Senior Customer Support Manager

> "Its standout features include automating tasks like email sharing, lead management, organizing emails by workflow, mass email..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6307295)

Igor T.

Sales Manager

> "The Mail Merge (the equivalent of an email drip) is not the best when it comes to formatting and creating good quality emails..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6302721)

DS

David S.

President

> "The best feature of Streak is the way it integrates with Gmail."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___7077002)

Weronika K.

ceo

> "However, the new pricing model has been a setback, making it harder to justify recommending it to others despite its robust..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6412270)

DS

David S.

President

> "There are lots of video tutorials available and they are always expanding its capabilities."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___7077002)

VR

Verified Reviewer

Founder

> "I don't think the location is always accurate and making my own Streak dashboard can be complicated."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6674949)

Ashlee B.

Senior Customer Support Manager

> "What sets Streak apart is its ability to do all this without disrupting productivity."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6307295)

RD

Robyn D.

Office Manager

> "Unable to export information, not user friendly"

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6578343)

Shreya M.

Business Manager

> "It gives a complete trail of interaction with the sent email, which was very helpful when I was in Sales and wanted to track..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6073593)

Rodion M.

Marketer

> "Also, it doesn't let you set automatic delays between emails, so it will shoot out all emails, scheduled to be sent on a..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3751898)

DS

David S.

President

> "It is also very flexible."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___7077002)

VR

Verified Reviewer

M and A Business Broker

> "We love this CRM yet are sad that we are unable to get it to work as efficiently as others due to a lack of support and..."

[See full review](https://www.capterra.com/p/124465/Streak/#GetApp___6223469)

Igor T.

Sales Manager

> "I like the ease of setting up streak on new Gmail accounts."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6302721)

RD

Robyn D.

Office Manager

> "Just okay, we constantly had problems with information"

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6578343)

Steve W.

Director

> "Have had great results from the mail merge followup function, but often forgt to track Leads and Projects consistently."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4859171)

David O.

Reviewer

> "The platform is designed for small to medium-sized businesses, and it may not have the scalability or robustness to handle the..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4401107)

VR

Verified Reviewer

VP

> "It was a good way to track emails and the people that were emailed and what the status was."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6228097)

BM

Ben M.

COO

> "On top of this, they jacked up their pricing – not just for new seats, which would be fair – but for existing seats for very..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4626299)

GS

Greg S.

Director

> "I have used Streak in many varied (CRM type mostly) ways and have been able to mould Streak to deliver what we needed. As it..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3824758)

Mohammad Izaz Arefin M.

Digital Marketer

> "Sometimes email tracking does not work as the recipient's server does not allow tracking."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3882794)

MM

Mohammed M.

Senior Software Engineer

> "I've used Streak for a few years now, and I've found it to be a very helpful tool for managing my email and sales pipeline."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4855069)

BM

Ben M.

COO

> "Streak charges as though it's a fully-fledged CRM, but it is JUST a Gmail plugin; with huge platform risk should Google decide..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4626299)

CF

Crystal F.

Founder

> "The fact that this is connected directly to my Gmail account was the best thing ever since I primarily work with Google..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4905907)

AK

Alisha K.

Sales And Marketing Specialist

> "The lack of customization options is my least favorite aspect of Streak."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4733391)

VR

Verified Reviewer

M and A Business Broker

> "No two screens, we find it to allow us to stay much more organized and it's very pretty to look at."

[See full review](https://www.capterra.com/p/124465/Streak/#GetApp___6223469)

JS

Jeremy S.

Owner

> "They took away their free plan (which I understand) but their paid plan was out of reach for small businesses. "

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4222080)

AB

Arleigh B.

CEO

> "Super easy to you and allowed us to manage hundreds of email conversations ensuring that we were staying on top of them all"

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6004776)

KS

Katherine S.

Senior Marketing Manager

> "The program would often take a while to load, and the team had trouble accessing Streak."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4736416)

Rodion M.

Marketer

> "The free plan and the solo plan that goes for $15 provide you with the functionality that no other software provides you with..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3751898)

BK

Brandon K.

Manager

> "There are many layers to sort through which can get confusing for new users."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4314154)

EH

Elizabeth H.

Account Management Team Lead

> "Using it because it's so integrated into the company structure."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4775089)

GS

Goran S.

Owner

> "A few times, it crashed my browser."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3761826)

CB

Clayton B.

Broker

> "in terms of largest user base\]). While snippets are but a footnote feature amongst Streak's suite of sophisticated..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4213967)

Abhishek S.

Associate Consultant

> "Its major concern is its downtime."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4479848)

CM

Caitlyn M.

Food Labeling and Regulatory Specialist

> "You can easily and quickly update your contacts!"

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6027492)

Rupesh P.

Director

> "Automation is missing and less direct integrations - even for simple automation need to use Zapier"

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3093243)

JB

Jesse B.

Owner

> "Streak is so easy to setup and works great for organizing both my personal and professional life."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6167712)

VR

Verified Reviewer

Head of Paid Digital

> "The main con is if you don't use Gmail for your email management."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3125746)

AK

Alisha K.

Sales And Marketing Specialist

> "I appreciated how simple the interface is, as well as Streak's commitment to assisting teams in streamlining their workflow..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4733391)

VR

Verified Reviewer

Marketing consultant

> "Mobile version does not allow to do many things of the desktop version"

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3474317)

CM

Caitlyn M.

Food Labeling and Regulatory Specialist

> "The ease to add and track leads within your pipeline is great!"

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___6027492)

VR

Verified Reviewer

Business Development Associate

> "It is really frustrating."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4483920)

EH

Elizabeth H.

Account Management Team Lead

> "I do like how easy it is to tag emails retroactively."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4775089)

Verity M.

Lead Coach

> "It seems to be difficult to select multiple emails and add them to a box. If just two boxes it seems fine but often it is a..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2157820)

TR

Thomas R.

Director of Sales

> "If knowing when, where and how your emails are being viewed (or not viewed) is useful to you then I would totally recommend..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3536862)

AL

Ashley L.

Transaction Coordinator

> "couldn't include the team on the pipeline."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2856796)

CB

Clayton B.

Broker

> "Streak's free tier is so good that I'm sure many users/reviewers have little need for the paid plans if they run a solo..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4213967)

AD

Aline D.

Business Owner

> "Every day, my emails are linked to multiple people and what a disaster it is to keep those emails straight."

[See full review](https://www.capterra.com/p/124465/Streak/#GetApp___2691550)

VR

Verified Reviewer

M and A Business Broker

> "It's in gmail and that is HUGE!"

[See full review](https://www.capterra.com/p/124465/Streak/#GetApp___6223469)

Aniket M.

Student

> "I have observed that some of my mails are not not marked as view even though the receiver has viewed them and replied."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2294242)

GS

Greg S.

Director

> "It's been a consistent part of several businesses for me for some years now and it's a rock-solid performer that saves me time..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3824758)

Bart M.

Founder/CEO

> "They have an app that 'works', but it is not at the same level as their desktop gmail experience."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2413173)

Mohammad Izaz Arefin M.

Digital Marketer

> "It is not needed to log in to another website, everything can be done within the Gmail workspace."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3882794)

VJ

Viktoria J.

Customer Support

> "It was a nice thing to have, but with all the issues with service availability and constant badgering to install it for other..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2660220)

ZP

Zacharia P.

Healthcare Consultant

> "My favorite feature is the email contact tracking feature in which you are notified when someone views email messages you have..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3387178)

JR

Jessica R.

Marketing Manager

> "The only con I can think of is that there's not really an easy way to quickly and easily see in one place, which of your tasks..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2340786)

BM

Ben M.

COO

> "It was a great lightweight tool for the beginning of our start-up, and managed to grow a little with our team."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4626299)

GG

Gina G.

Studio Creatio

> "Frankly, some parts of the CRM, I do not use and seems a little to understand such as lead pipelines and boxes"

[See full review](https://www.capterra.com/p/124465/Streak/#GetApp___2222804)

MK

Madeline K.

Account Executive

> "I love that there's an easy way to track who checks messages I've sent out over account emails."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4403113)

AP

Aldo P.

CEO

> "Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2504396)

VR

Verified Reviewer

Business Development Associate

> "What I like about the software is that it is easier to know if the receivers have actually read your emails."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4483920)

AD

Aline D.

Business Owner

> "There is not much that I don't like but their is one option that is a thorn in my side. Since they integrate with Gmail and I..."

[See full review](https://www.capterra.com/p/124465/Streak/#GetApp___2691550)

SL

Steve L.

Real estate Broker/Auctioneer

> "I can go look for different emails for each individual listing/sale that I have. And the best part is that I am using the..."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3056236)

VR

Verified Reviewer

Main editor

> "I was not sure how to assign the open mail to pipes etc."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2316192)

GS

Goran S.

Owner

> "It integrates directly to Gmail, and that alone makes it good."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___3761826)

VR

Verified Reviewer

Main editor

> "There are some interactions that were difficult to understand to me."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2316192)

PJL

P.J. L.

Co-Founder

> "Its fully compatible with Gmail and G-Suite, so it molds itself to the workflow that my team is comfortable with."

[See full review](https://www.capterra.com/p/124465/Streak/#GetApp___2844551)

Bart M.

Founder/CEO

> "lack of an evenly good mobile solution"

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2413173)

VR

Verified Reviewer

Director

> "Their UI is also easy on the eyes unlike some other GMail-based tool I know."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___4346979)

AP

Aldo P.

CEO

> "We are on a paid Pro plan and we have been consistently experiencing this problem for one year."

[See full review](https://www.capterra.com/p/124465/Streak/#Capterra___2504396)

[View Reviews](https://www.capterra.com/p/124465/Streak/reviews/)

## User interface

4.31 (6,971)

[Streak](https://www.capterra.com/p/124465/Streak/)

4.47 (479)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Zoho CRM

Top features

40/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features)

Streak

25/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/124465/Streak/#features)

### Recognition

No recognitions have been awarded to Zoho CRM

No recognitions have been awarded to Streak

### Deployment & support

Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Streak

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

Streak

-   By Streak
-   Located in United States
-   Founded in 2011

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Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/124465-157279/Streak-vs-Dynamics-365)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,971)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$14/month

Price

$14.99/month

4.3

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing)

[Streak](https://www.capterra.com/p/124465/Streak/)[4.47 (479)](https://www.capterra.com/p/124465/Streak/reviews/)

vs

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.37 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

$0/month

Price

$13/month

4.4

Features

4.1

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/124465-144340/Streak-vs-Nutshell)