ContinuLink vs NDoc: Which is a better fit?

Sensitive content hidden] do their best to support us. I appreciate their professionalism and willingness to help.

Most horrible experience on a daily basis and for the extremely high monthly subscription an absolute rip off. Because it doesn't do it's job for us.

It's easy to use and I definitely recommend it to anyone who is looking for something like this. It is better than some other ones that are on the market today.

Then turns around to accuse you of lying and deny that he promised. And wont even call you back.

Its a wonderful benefit to have the Help desk help when we need it. New issues arise all the time due to many changes with the Industry and the Software changes.

Sales person will tell you deceiving things like things are included then once you sign up it hit you in the face and they tell you have to pay for those inclusive product.

The implementation team was fantastic, everyone coordinated efforts and worked together. They were always accessible and provided great customer service.

Using this software means I am wasting unnecessary time on scheduling, payroll and billing each week.

The product has performed very well and the product support is fantastic. Most importantly the staff at Thornberry is accessible and they have a keen interest in their customers success.

Has anyone heard of alphabetizing. Clinicians can get lost in the visit menu and end up having to complete other clinician's work if the other has their visit on Hold.

I do like the calendar function in scheduling visits for staff, writing medication orders is simple and having items move to the Plan of care without significant time spent is nice.

I don't like how the careplan is so vague and it is really hard to tell what you need to be instructing on at times.

There are great operational and clinical aspects to the system, but also some challenging parts. Do your research and find out what features will work best for your agency and clinical staff.

I have struggled with the fact that there are many items in this software product that do not seem to have a logical reasoning for functioning as they do or that they do not appear to work at all.

They are responsive and the process for submitting a help desk ticket is straight forward.

Company says they are working on it. Currently though, sometimes some of our charting or visit notes get lost.