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Fleets of vehicles: all government, private carrier, school bus, transit, construction, farming, motor coach, taxi, delivery, food service, freight, OTR, emergency, utility, coach & limo, sanitation.
BigChange is the all-in-one Job Management System, helping building maintenance, construction, environmental and other field service companies be Unstoppable everyday.
Their 7.0 product will help them be a lot more competitive with the big players, it puts them right up to the top. Between the price and what you get, I would use and suggest RTA time and time again.
Once the modules are completed or loaded, we should be shown how to use them instead of asking to be trained. Also some of the modules we have found there were some problems.
Very easy to use once you have learn the basics. Customer service is fantastic, all of the techs are courteous and willing to help.
It's lack of ease when it comes to reporting and odd inter face between paperless shop and the main work order system.
We plan to expand the use of RTA to include facilities, properties and other assets. I am very happy to endorse this great product and the support team behind it.
None really, the only thing that comes to mind is the constant upgrades and changes make it hard to keep up with. We have been using the software for over 15 years.
The software is very user friendly and the techs are awesome at their job. It's a great software for any business that is looking to keep track of their maintenance on their equipment/vehicles.
Reports are cumbersome, I have a hard time finding the reports I need and without Crystal, some don't seem to be available at all.
BigChange has a friendly and appealing interface that is easy to navigate. Fleet management and tracking is easy and comes with a mobile app that allows you to keep an eye on your assets on the move.
Purpose built Risk Assessment and Method statement function missing.
Fantastic, they are always helpful if any issues are raised and get them resolved quickly. The software is slick and easy to use and is a huge help in our daily tasks.
Tracker lagging and the use of admin not being tailored to specifics.
The Big Change team are great and will support you. If you are looking for a cost effective solution for your business I would recommend this.
We struggle to download and view dash cam footage as we may not be able to access the SD card for a couple of days and when we do the data is not on the card.
It has been a smooth changeover from our other system and has been made easier by the customer service Road Crew who are on hand all day. They are so helpful, empathetic, knowledgeable and polite.
The lack of integration from Big Change to implement in to our business and transition from the old software we were using.
Tanya H.: Hi, I'm Tanya. I'm an operations manager. And I would give BigChange a five out of five. For more information, click the link below. We were using a Fleet Metriks before, and it didn't work for us because it didn't flow easily together. So if I wanted to look at a job, I had to go to one screen. If I wanted to find an invoice, I had to go to another screen. And that just didn't work. It was very time-consuming. We chose BigChange because everything flows nicely together. So from raising a quote to then the quote being accepted, the customer being able to see everything under the portal and the back end of the software to raising the job from the quote to adding the purchase orders from that same job and everything is just all in one neat little parcel in one place. Initially, it was a bit of a challenge if you're not too technical, but the more we use it, the better it's getting. And the more I'm finding additional functionality, I'm getting really excited, and I can't wait to carry on learning. I would recommend anybody get BigChange, especially if administration is your job. Data entry and that is so much easier on BigChange. It flows nicely. It's logical. It's easy to find. Yeah, definitely get BigChange. It'll save you loads of time.
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BigChange
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