--- title: "Automation Anywhere Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Automation Anywhere Software - reviews, pricing plans, popular comparisons to other Robotic Process Automation products and more." source_url: "https://www.capterra.com/p/124575/Web-Data-Extraction/" page_type: "product" language: "en" publication_date: "2026-10-31" --- # Automation Anywhere Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Automation Anywhere ## What is Automation Anywhere? Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive, manual tasks, resulting in productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics. ## What is Automation Anywhere used for? [Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 195 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $9000 Usage Based, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Automation Anywhere?[Manage this product listing](https://www.g2.com/products/automation-anywhere-agentic-process-automation/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Automation Anywhere 4.4 (195) VS. [4.6 (86)](https://www.capterra.com/p/148729/Workato/reviews/) Starting Price $9000 Usage Based, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (195) Ease Of Use 4.4 (236) Value For Money 4.3 (170) Value For Money 4.3 (182) Customer Service 4.3 (171) Customer Service 4.6 (177) ## Automation Anywhere alternatives [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) [4.4 (239)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [4.6 (723)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/) Starting price $420.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [BizteX robop](https://www.capterra.com/p/10016485/BizteX-robop/) [4.3 (12)](https://www.capterra.com/p/10016485/BizteX-robop/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016485/BizteX-robop/) Highest Rated [Apify Custom Web Scraping & RPA Solutions](https://www.capterra.com/p/150854/Apify/) [4.8 (620)](https://www.capterra.com/p/150854/Apify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150854/Apify/) [View all alternatives](https://www.capterra.com/p/124575/Web-Data-Extraction/alternatives/) ## FAQs about Automation Anywhere Overview ### What problems does Automation Anywhere solve? Automation Anywhere solves repetitive, rules-based work such as data entry, form completion, invoice and document extraction, report creation, email delivery, and updates across web, desktop, SAP, CRM, and spreadsheet systems. Operations, finance, procurement, customer support, HR, and IT teams benefit by scheduling bots to handle high-volume tasks, reduce typing errors, and route staff toward exception handling and higher-value decisions. Answer based on 157 reviews Overview ### Which roles and teams benefit most from Automation Anywhere? Automation Anywhere is most used by RPA developers, software engineers, and automation engineers who build and maintain bots for repetitive business processes. Consultants and business analysts map client workflows, identify automation opportunities, and support deployments. Team leads and systems engineers oversee bot operations, integrations, access controls, and delivery across automation programs. Answer based on 194 reviews Overview ### What company size and industries is Automation Anywhere built for? Automation Anywhere supports companies across industries, primarily enterprises in Information Technology and Services (59% each), for automating business and IT processes. Reviewer data also includes small businesses (30%) and midsize businesses (10%). Computer Software represents 11% of reviewers, while Accounting accounts for 4%. Answer based on 195 reviews Features and Usability ### What are the key features of Automation Anywhere? Automation Anywhere includes business process automation for handling repetitive workflows, with attended and unattended automation options. Its code-free development and Process Builder support drag-and-drop bot creation, while IQ Bot, AI/Machine Learning, and optical character recognition help process documents and extract data. Reporting/analytics provides real-time bot performance and data-use insights. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does Automation Anywhere integrate with? Automation Anywhere integrates with Microsoft Excel and Microsoft Outlook for spreadsheet and email-related automation, while its catalog includes Google Cloud and Microsoft Azure. Reviewer mentions also reference Active Directory, SharePoint, Citrix, and AWS in automation workflows, covering enterprise data, cloud, identity, and application environments. Answer based on 40 reviews Getting Started and Support ### How easy is it to onboard and train a team on Automation Anywhere? Automation Anywhere offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that beginners and nontechnical users can learn basic bot development quickly through tutorials and a user-friendly interface. Developers, administrators, and teams configuring Control Room environments need more time to master features, deployments, and complex workflows. Answer based on 28 reviews Getting Started and Support ### What customer support options does Automation Anywhere offer, and how do users rate the experience? Automation Anywhere offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, helpful, and knowledgeable, with tickets answered within hours or one to two days. However, some report incomplete documentation, limited community activity, and delayed responses for certain requests. Answer based on 52 reviews Security ### How does Automation Anywhere handle data security and access control? Automation Anywhere uses AES-256 encryption for data at rest, SSL/TLS for communications, role-based access control, and a credential vault that stores encrypted credentials. Reviewers also mention dual authentication at login. Its cloud-based deployment requires endpoints to be connected to the internet, and some users find repeated dual-authentication prompts inconvenient. Answer based on 17 reviews Bot development ### How easy is it to build bots with Automation Anywhere? Automation Anywhere makes bot development accessible through visual workflows, drag-and-drop commands, recorders, and low-code options. Business teams and developers use it for forms, spreadsheets, security checks, and cross-department processes. Some users report bot failures, slower runs on large data sets, and migration or stability issues with newer platform versions. Answer based on 54 reviews ## Features AI summary Based on 558 Robotic Process Automation reviews Capterra data shows that buyers of Robotic Process Automation rank the following features as their top priorities: - **Rules-Based Workflow** (**83%** of reviewers rated this feature as critical) - **Real-Time Data** (**75%**) - **Third-Party Integrations** (**52%**) Automation Anywhere supports all three of the features reviewers rate most highly: **Rules-Based Workflow**, **Real-Time Data**, and **Third-Party Integrations**. Together, these capabilities help businesses automate repeatable processes, connect workflows across other systems, and act on current information faster, allowing teams to improve accuracy, reduce manual work, and keep operations moving efficiently. Rules-Based Workflow 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Real-Time Data 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Receive data and information in real time Third-Party Integrations 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Business Process Automation 4.6 (40) 50.00% of 40 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Workflow Management 4.4 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Code-free Development 4.3 (36) 47.22% of 36 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Automation Anywhere 53 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Bots that work alongside humans on tasks that cannot be fully automated Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Provides a channel for team members to share AI models, media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Alter the layout and content of reports Import, collect, and capture data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Manage and store data in a database Automated or logic-based workflows that assist in the creation of electronic documents Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Extract email addresses from multiple data sources Intended to be used by online stores Caters to sales teams Automate repetitive tasks such as filling out information or creating certain types of forms Ability of software to identify an image among other data Enable businesses to implement machine learning algorithms on business data such as sales and revenue Observe and track the demand, usage, progress or quality of a system, product, or user Copy and paste test cases in order to use the same tests in different suites and plans Manage and support multiple languages Allows users to manage data from a number of sources Process and analyze human language in text or audio form Ability to recognize printed or written text within digital images or scanned documents Allows developers to run the same test over and over again using different values A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Outline and document business processes via step-by-step building blocks Monitor and manage manufacturing and production processes. Visually identify, define, and map all details and relationships surrounding business process models and elements Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assess the performance and functionality of software by testing against predefined requirements and specifications Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Automate processes from start to finish without human assistance Track revisions and updates made to files and navigate between different versions Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (195) 4.3 Based on 195 reviews ## Pricing Value for money 4.3 (170) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/124575/Web-Data-Extraction/pricing/) Basic $9,000 Usage Based,Per Year Value for money 4.3 (170) 4.3 Based on 170 reviews ## Integrations [ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (171) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (171) 4.3 Based on 171 reviews ## User reviews Overall rating 4.4 Based on 195 reviews Filter by rating Counts reflect reviews available in this feed. 5(93) 4(90) 3(12) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer Developer Used the software for: 3-5 years ### "Reliable tool for Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2026 Overall experience with AA has been positive. I have used it around 2yrs for builidng and support automation solutions for different business processes. It is easy to create bots , automate repitive task and imporve the process effiiciency. The platform offers many userful features , including document processing i.e DA , Agentic AI for agent creations.Although, there are few challenges with platform , it is reliable and powerful RPA plaform. I would recommend AA to organizations that want to reduce manual work and improve productivity. Pros A360 is easy to learn and helps automate repetitive tasks, which saves lot of time nd effort. It had a simple ineterface and building bots is straight forward with drag and drop actions. Supprots many applications and integrates well with different systems. The DA(Document Automation) is powerfull which helps in retrieving the values from the documnets. The new AI features area also useful for handling business processes. Overall it is used to imporve productivity and reduce manual work. Its a value for money product. Also the customer support is excellent and they usually responds to queries within minutes or few hrs depending on the severity. Cons Sometimes the platform can be slow when working with large automation projects. Debugging complex workflows can take time. Sometimes the DA\[Document extraction\] ocr's cannot extract the documnets like if its gets tilted. Also there are minor bugs within the platoform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mark M. Global RPA & Automations Manager Used the software for: 3-5 years ### "Automation Anywhere is the Ultimate Facilitator" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 6, 2023 We LOVE IT. Couldn't imagine using one of the other big automation toolsets out there given our experience. It's allowed a bunch of accountants to automate anything and everything. Pros Automation Anywhere (AA) is the perfect facilitator. It starts tasks and guides them through the entire process from one step to the next. We've learned over the years that we don't need AA to do everything (even though it mostly can!). It's much better as a facilitator that can move processes between steps. As a result we use it in conjunction with VBA, Java and Python code.In addition, AA is well priced and allows us to keep costs as a minimum. Finally, AA is meant for anyone to use. I'm a tax accountant by trade and we were able to pick the software up easily enough with no formal programming training. We do work with AA across all aspects of our global enterprise. It has really become a partner to our back office personnel. Cons When Automation Anywhere (AA) has done large upgrades over the years it's often times been incredibly painful as we migrate from one version to the next. This has led to down time and rather frustrating stretches of time as we work through the issues and try to get bots working again. Additionally, in our history, it seems that AA often times rushes product and ideas to market without fully testing them, preferring, rather, for it's customers to be the beta testers in real time. This has led to times where we thought functionality was going to be available, but it wasn't working correctly at time of release. Again, frustrating, but by no means a deal breaker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Software Engineer Used the software for: 3-5 years ### "Best Automation Tool in the Market" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2022 Overall Experience is very good, IT helped us to the organization by saving efforts by automation of Automation of various daily operations which are performing manually earlier. Developers are enjoying working on this tool and exploring more in order to add value to business. Pros 1\. Training to the Automation anywhere is not at all required as the user interface is very user friendly. 2. Security in the automation anywhere is very strict 3. Unified system which enables the automation of the business processed 4. Object cloning feature is very awesome 5. Very reliable too. 6. Data is processed hassle free. Cons 1\. Deployment cost is more as compared to other tools. 2. Training is required to generate the resources. 3. I didn't face any issue with this tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer RPA Developer Used the software for: Less than 1 year ### "Point to be considered before going for Automation Anywhere" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 8, 2023 Pros The UI is so simple to use and most of the tools available to perform operations .OCR works well.IQ is good option to work on paper data. Cons Few features are missing in comparison of other Automation tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Albert T. IT Specialist Used the software for: Less than 1 year ### "Automation Anywhere get Automated (Work made easy)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 6, 2022 Automation anywhere is modernized technology and everything that is necessary to process any repetitive tasks mainly the finance and sales-related receipts and quotations. It has mobile application that allows you to carry your work around and get InTouch with your client easy. Pros Automation Anywhere integrates with Python of you can update bots to Smart bots Automation Anywhere offers bot development with the use of pre existing commands. Automation Anywhere offer good support mostly turn around time is within 24-48 hours. Cons Automation Anywhere latest version AA 360 has proven not to be stable. with more frequenting updates. Errors in the control room integration with bot agents. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Abhishek G. Manager - Digital Strategy Used the software for: 3-5 years ### "Automation Anywhere is a robust product with best in class Cognitive Tools & Process Discovery." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2021 My experience is overall very good - being a Functional person I was still able to have the grasp of the tool and got myself certified in Advance RPA Certification. Product is robust and generate quick ROI. AARI is the new armor added in the arsenal which makes it more robust. Pros Best thing about Automation Anywhere is the ease with which basic Bots can be created and also the functionality it provides for creating custom scripting in complex Use Cases. Cognitive bots like IQ Bots are also robust. Training new workforce is easy and solution can be generated with lesser Turn Around time. Cons Tool is costly compared to the other RPA tools available in the market but the great part is the features it provides which are making it a market leader. So yes its expensive but its worth the investment if you are looking from a strategic perspective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yasser A. Chief Executive Officer Used the software for: Less than 1 year ### "Eliminate Human Errors with AA RPA" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 20, 2022 The Automation Anywhere RPA tool is used by distributors and clients. As a digital marketing agency, Automation Anywhere bots can help you automate all basic activities, reduce the agency's operational-based manual and heavy day-to-day tasks, and easily monitor your bot's activity and appearance. Pros I like the simplicity and ease of use, and how to avoid repetitive tasks using AA's RPA. Easily send reports, offers, and invoices to your customers. By running Automation Anywhere's RPA process 24/7, we've eliminated human error and eliminated all risks. Cons The interface is somehow a bit complicated and you need to learn and know all its features to master it. However, over time it becomes easier to learn and the overall experience is fine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kiran B. Software Engineer Used the software for: Less than 1 year ### "The Most Instictive RPA Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 25, 2019 We have automated manual L2C orders in OSS domain in Telecom. The Orders can be placed with just a single click. This has reduced significant amount of time in placing the orders for customer. Pros The ease of use of tool Automation Anywhere is great. Anyone with Basic coding knowledge can learn the tool and start automating. The Recorder In Automation Anywhere is a great feature which makes the process mapping faster. Cons AA tool is more of script based as compared to Visual Process Designers.It is challenging to develop the task in Script based tool as compared with Visual Process Designer Tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Chirag S. Team Lead Used the software for: Less than 1 year ### "Leading tool in RPA market" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 23, 2019 overall experience was good. Pros It provide flexibility of RPA for complex processes. Cons it should provide free evaluation period so it easy to attract new customer and small process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NN Nour N. Tech and Security Consultant Used the software for: 3-5 years ### "Automation is the key to discovering vulnerabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 28, 2025 We used bots to automate security reviews, validate access permissions within the clinic, simulate information theft attacks, etc. This has helped us detect vulnerabilities and patterns of activity that may be suspicious. The bots take care of these simple, repetitive tasks, and the staff only has to look at the statistics and results. Pros Automation Anywhere is the software I consider secure and inviolable. It uses AES-256 encryption for data at rest and the essential SSL/TLS for communications. We handle sensitive information in the clinic, so we have to shield all patient data and medical records. Role-based access control is essential for me to work with my team and for each person to work at the security level that corresponds to them. This way, we avoid information leaks or security breaches. Bots sometimes fail, but they are indeed reliable allies that automate some tasks we have to do. Cons The price is high for small companies, and depending on the sector, it may be difficult for them to take advantage of the investment. The implementation was more complex than I thought, but it was worth it. Setting up the environments and training my team took me several weeks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124575/Web-Data-Extraction/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Power Automate vs Automation Anywhere](https://www.capterra.com/compare/124575-227210/Web-Data-Extraction-vs-Microsoft-Power-Automate)[UiPath vs Automation Anywhere](https://www.capterra.com/compare/124575-135186/Web-Data-Extraction-vs-UiPath-Robotic-Process-Automation) [Apify Custom Web Scraping & RPA Solutions vs Automation Anywhere](https://www.capterra.com/compare/124575-150854/Web-Data-Extraction-vs-Apify)[Bizagi vs Automation Anywhere](https://www.capterra.com/compare/124575-127621/Web-Data-Extraction-vs-BPM-Suite)