# Compare RingCentral Video vs WhatsApp 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RingCentral Video and WhatsApp based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/124580-180345/RingCentral-Meetings-vs-WhatsApp --- # RingCentral Video vs WhatsApp Features and Cost Comparison Last updated April 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RingCentral VideoWhatsApp2/4 selected [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[4.4 (394)](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) [## RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[4.4 (394)](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) Starting Price $24.99/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [394 reviews](#user-reviews) Positive 346 Neutral 34 Negative 14 [## WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.3 Reviews Sentiment Based on [16,400 reviews](#user-reviews) Positive 15,714 Neutral 572 Negative 114 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Email Management \-- File Management NA Project Management NA Real-Time Chat 4.6 Mobile Access 4.2 66%Fit Missing features Feature ratings Email Management NA File Management NA Project Management 4.3 Real-Time Chat 4.8 Mobile Access 4.8 User satisfaction User satisfaction 4.4 User reviews[394](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.7 User reviews[16,400](https://www.capterra.com/p/180345/WhatsApp/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.3 Price starts from Price starts from $24.99Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Company of any size. 2-1000+ employees. Best for WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale. ## User reviews Pros & cons LC Louise C. Marketing Director > "The ability to schedule meetings quickly, share screens effortlessly, and collaborate with team members in real..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7177001) SV Samantha V. Senior Client Manager > "Customer support can also be slow to respond, and pricing may feel high compared to similar tools." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7044765) LC Louise C. Marketing Director > "It has helped improve communication and productivity, making it a valuable tool for both internal meetings and..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7177001) Jhovanny A. Receptionist- New Client Liaison > "I am currently struggling with my ring app not obeying my ring tone preferences." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7069224) Jhovanny A. Receptionist- New Client Liaison > "I also am pleased with the meeting like options; it integrates other popular features (such as scheduling or..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7069224) VR Verified Reviewer VP, Technical Support > "It was very challenging the very first time I tried to join a scheduled meeting through RingCentral, it just..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___3838459) Sera A. Realtor > "The video conference calls are clear, costumer service is excellent, and everything is secure." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7094990) LB Leila B. Program Manager > "It doesn't have the pizazz of its competitors, so you risk looking outdated if you invite people to a RingCentral..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___4628379) DC Darby C. Account Executive > "We can also use its integration with Outlook to easily schedule meetings and follow-ups." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7038403) CM Chris M. Business Solutions Manager > "However, since the Meetings app was retired, using meeting rooms for screen sharing has become harder as you are..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___3503275) SV Samantha V. Senior Client Manager > "Overall, RingCentral Video is a good platform for everyday business meetings, especially if you’re already using..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7044765) LB Leila B. Program Manager > "I have also had it not load when I've needed it, and had to uninstall and reinstall it." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___4628379) JK Jitae K. Sr.Devops > "They delivers high quality video and audio, which makes our meetings smooth and effective." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7020895) DC Daisy C. controller > "sometimes dropped calls or sudden disconnect. " [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___4377876) JK Jitae K. Sr.Devops > "Setting up/joining meetings is straightforward as well as it has good integration with other tool." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7020895) TC Tara C. Speech therapist > "This was my first time using the software so I was a little confused at first about downloading it onto my phone." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___4611924) JK Jitae K. Sr.Devops > "Also, the platform integrates smoothly with other tools we use." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7020895) TM Tom M. President & CEO > "Occasionally the audio/video quality wasn't the best, but that might be more related to some of the rural areas we..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___3027980) GB Glenn B. Inventory manager > "It allows me to go about my day knowing I can still communicate with staff and clients, even when I am not at my..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6324294) BN Brandon N. SEO Manager > "Notifications don't come through." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___4339415) MHD Marc-Henry D. Account manager > "i liked that it was another means for me to set up a company number and use it on other devices" [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6673494) KC Kyle C. Corporate Accounting Manager > "The biggest issue I have had is with answering calls. " [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___4297672) CN Carli N. Scheduler > "Video conferencing as well as meetings are very easy." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7049513) AM Ahmed M. Business coordinator > "With audio calls not being able to switch between calls on hold." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___3037960) Delly S. Telemarketer > "Overall, I think that RingCentral video and its suit tremendously reduce distance barriers and provide..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6136405) JK Jenny K. Design Director > "A crucial meeting will get stalled because we have to figure this out and there isn't a "clear" way to give..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___2977792) Sera A. Realtor > "The product is exceptional, works well anywhere and always great reception." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7094990) VR Verified Reviewer Operations Coordinator > "Most of the problems we ran into were due to human error or Internet connection issues." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___3157502) SV Samantha V. Senior Client Manager > "It’s straightforward to deploy and works well for most teams." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___7044765) GP Glenn P. Ad Sales and Email Marketing > "RingCentral was never able to resolve the problem and we ended up switching phone/meeting providers." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___3503370) ED Ethan D. COO > "I would definitely recommend using the product and would suggest that they add new features to update it further" [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6696934) VR Verified Reviewer Occupational Therapy Student > "The RingCentral app on an iPhone is buggy; I have had meetings freeze, and on dark mode I cannot read the chat..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#GetApp___2816430) SC Shailyn C. Insurance Advisor > "Very helpful for larger companies." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6666471) DR David R. Personal use > "I felt that it was hard to find the meeting invite link that was sent to me." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___2971667) Himaanshu L. Team Lead- Customer Success > "Overall, it's a good experience using it for video meetings" [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6639438) GP Glenn P. Ad Sales and Email Marketing > "major video/connection issues." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___3503370) NB Nikki B. Controller > "We were able to have video and audio chats with employees without them being in the office." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6012010) OU Ogaga U. Security Analyst > "The phone system was very difficult to setup and doesn't always work well." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___3165476) RH Rachel H. IT Administrative Assistant > "It has fit the needs for small groups in video conferencing" [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___4988637) DP David P. English Teacher > "cost and lacks popularity." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___3512805) VD Victoria D. DPC > "Easy to use, you can contact by chat individual one by one and ask them specific questions, you can share screen..." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6115029) KG Kayla G. Orthodontic assistant > "At first, it was hard for me to determine if my mic was on/off and same with my camera." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___2623235) Delly S. Telemarketer > "RingCentral Video has been a great means of connecting directly with our prospects and team members." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6136405) ET Elizabeth T. CEO > "The virtual backgrounds are not as crisp as I would like." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___2932415) CM Carly M. Operations > "Very good, helpful tool for communication" [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___6463253) MA Maksood A. Owner > "Not enough options to add lot of apps." [See full review](https://www.capterra.com/p/124580/RingCentral-Meetings/#Capterra___2720915) [View Reviews](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) Maragaret L. Owner > "I enjoy using it for personal, but I also receive business notifications for my software updates, for new art masterclasses available and for keeping in touch with people..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7077974) VR Verified Reviewer IT Service Desk Analyst > "It also relies heavily on a stable internet connection, so calls and messages can be unreliable in low‑signal areas, and the app can take up a lot of storage over time as photos..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7101164) Michael Z. Owner > "The call quality is solid, messages are delivered quickly, and features like voice notes, group chats, and media sharing make everyday communication convenient. While it’s not..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137312) VR Verified Reviewer Team Lead > "Being a simple chat app means there's no plugin ecosystem, no third party modules and no way to meaningfully extend the core interface (Unless reviewing business API's, which..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246) CT Cameron T. IT Service Desk Analyst > "Whats App is a great messaging tool for use within the workplace for collaborative efforts or for personal use, providing lots of great services like texts, video calls and the..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7105479) VR Verified Reviewer Software Engineer > "Another downside is that it can take up a lot of storage over time, especially with frequent media sharing in chats and groups." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) Eromal R. Network Senior Operations Specialist Americas > "I appreciate that it functions as a comprehensive, centralized communications hub—it simplifies my daily life to have reliable international messaging, high-quality voice calls,..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) AG Amita G. Learning and Development Coordinator > "That you cannot send messages or receive them if you don't have internet connection. When photos are send, I dislike the fact that the picture quality is reduced." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7097026) SH Sophia H. Patient Care Coordinator > "The platform offers fast communication, end-to-end encryption for privacy, and the ability to share photos, videos, documents, and locations easily." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7162246) SB Scott B. Electrician > "I’m frustrated that statuses can’t exceed 30 seconds, this is forcing me to cut long videos and post multiples clips which is unnecessary more step." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7147576) Cristin H. Office manager > "Being able to instantly drop pds, voice notes, and location tags makes it much faster and more agile than traditional email threads for daily operations" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7177164) Seppe H. Head of IT > "Additionally, the limit on file sizes for high-quality video sharing can be frustrating when I need to send large documents or clips." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7148133) VR Verified Reviewer Team Lead > "It hosts a standardised library of media (Gifs, emojis, etc) that maps across to most platforms (apple, android, microsoft) universally." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131246) SM Shriya M. Assistant Trainee > "Also, media like photos and videos can quickly take up a lot of storage, and the backup/restore process isn’t always smooth." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7119822) SH Sophia H. Patient Care Coordinator > "Its strong security features, cross-platform accessibility, and consistent performance make it an effective communication tool for both personal and professional use." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7162246) VR Verified Reviewer Computer Engineer > "Also, backups are not always fully encrypted, and some updates introduce changes that may affect performance or privacy concerns due to its connection with Meta." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088622) VR Verified Reviewer Software Engineer > "It is especially useful for quick conversations and group chats, and it rarely requires any effort to figure out how things work. Despite a few small issues like storage usage..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) RS Ravindra S. Owner > "Additionally, the desktop application sometimes takes a long time to sync messages with the mobile device, especially after being offline for a while." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7159972) JEP Jennifer Elizabeth P. Backend Developer > "The new screen sharing during a video call has been one of the greatest features ever, it reduce a lot of stress during call for me." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7120321) MGB Mary Grace B. Dance Instructor > "Sometimes I find it hard to make a group chat with people who are not in my contacts, if there was a way to search someone's name without having them saved that might help?" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7088747) Eromal R. Network Senior Operations Specialist Americas > "Finally, the ability to quickly share different media types (photos, documents, contacts, locations) is very well integrated and dependable." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) Maisie C. owner > "What I do not like is the uncertainty of if the other party received their message, and the poor notifications on my phone whenever their response was received" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7132363) GA Gauri A. Senior HR Manager > "It is like I am giving them a demo of feature related to group calling or making them understand how filters work, which makes it easy for them to understand the features of..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7166920) TW Therrin W. Tutor > "Notifications can feel overwhelming, backup options are confusing, and privacy settings take effort to find at times no." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7102377) Seppe H. Head of IT > "I also love the versatility of the desktop app, which allows me to stay connected and type much faster while I am working without needing to check my phone constantly." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7148133) CR Cort R. Data Analyst > "Some limited functionality with group messaging and integration with data products limits it at times." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7132978) Bishal S. relationship manager > "rich media sharing, dependable group chats,robust end to end encryption for privacy, free, world wide communication." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7076862) CK Christina K. Manager > "If there is an invalid phone number that we are trying to reach out to, WhatsApp does not always let us know that it doesn't go through unless we go back and check it ourselves." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7157080) KL Kat L. Undisclosed > "The app runs smoothly with very few bugs, makes communication fast and convenient, and is helpful for coordinating projects, sharing files, and staying connected." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7157291) VR Verified Reviewer Software Engineer > "What I like least about WhatsApp is the lack of strong customer support since there is no direct way to quickly resolve issues when something goes wrong." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7143429) JA Jess A. Creative designer. > "I like the video calls and the group chats too which allow to send messages to multiple people at the same time" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7075716) DC Daniel C. Benefits and Compliance Manager > "I can't think of too many cons. If i had to give 1 I would say that I am unsure if you can turn off the Meta AI aspect/chat button which can be a bit annoying if you are..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7159045) Kassidy K. Chiropractor > "I love that it allows different group messages to allow team members to be involved in message threads that are applicable to them." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7095990) VR Verified Reviewer Team leader > "There’s a major privacy concern that anyone can use another app or third-party tool to scan your QR code and easily access your WhatsApp on their own device, without your..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131) MW Marita W. Realtor > "It syncs very well with my cellphone allowing me to make calls and send texts simply by downloading the app." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7167343) Zeeshan N. Site Executive Officer > "Its lack of ability to control , scams, phishing attempts and the spread of misinformation , especially in large Group Chats." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7061925) TP Tomica P. Supervisor > "It allows me to create as many group chats as possible and keep all the information within them." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7127782) Portia A. Nurse > "Sometimes notifications can be delayed and group chats can get a bit overwhelming and also the downloads." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131665) Bliss B. Administrative assistant Creative > "What I like most is that all you need is an internet connection and you can chat , video call, or voice call anyone, anywhere It's an incredible value for money." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7087498) KW Kayla W. hr > "sometimes there are connection issues when audio and video calling people the signal is not as strong" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7127825) AM Andy M. NA > "It keeps me in touch within the UK with my family who live 300 miles away be it video, text or phone calls that cost nothing to make." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7148110) Michael Z. Owner > "Group chats can get messy quickly, and there aren’t many tools to properly manage or filter conversations." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137312) VR Verified Reviewer Team leader > "One of the best features is the ability to send multiple images, videos, or documents at once — which saves a lot of time." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131) MN Melissa N. Owner > "Sometimes since it is not my main messaging and calling app I can miss or forget to look at notifications" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7174782) SM Shriya M. Assistant Trainee > "It makes communication easy with features like group chats, file sharing, and end-to-end encryption for privacy" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7119822) AM Ahmed M. Freelancer > "Lack of content control: WhatsApp does not provide any control over the content of messages sent through it, which sometimes causes unwanted content to reach the user, as well..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6781365) VR Verified Reviewer Digital coordinator > "I loved that I now can contact friends and family internationally, that it is easy to use, and the ability to share videos and photos fairly well in addition to customizable..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7114964) WR Will R. SR. HR Operations Specialist > "The group chats can sometimes become overwhelming with too many messages, and it can be difficult to keep up with conversations." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7131420) ANJ Aja Nurse J. Student Leader > "Sharing environmental activities, updates, and links across platforms was simple, and students could join with one click." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7150822) KF Kelvin F. Owner > "When I post photos or videos in status, they lost their original quality even in the profile, the photo quality drops" [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6870975) RS Ravindra S. Owner > "WhatsApp is incredibly user-friendly and offers seamless instant messaging, voice calls, and video calls for free." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7159972) Cynthia R. Therapist > "Often times I get group invitations from folks I don't know and that sometimes can frustrate me but I'm able to decline requests." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7135950) OB Oluwatobi B. Graduate Teaching Assistant > "Personally, I believe WhatsApp is the number one social media platform for chatting or messaging with friends and family through audio or video call." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7083771) BT Brianna T. Lead Editor > "Unfortunately you have to go into the settings and individually mute large group chats." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7125241) Lauren F. Legal Secretary > "I love the fairly new status feature where you can post images for all your contacts to see." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109668) PP Pronay P. Consultant > "There is a issue, I'm facing an issue where WhatsApp audio messages automatically switch from the external speaker to the call speaker, and the proximity sensor turns off the..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6529389) Cristin H. Office manager > "WhatsApp serves a highly efficient real-time communication platform for small teams and client management." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7177164) SK Sam K. Projects manager > "The only minor issue is I don't always get notifications at work but because this is only at work I believe it to be the Wi-Fi as opposed to be App." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7103498) EJ Ethan J. Auditor > "The app allows for video calls and mobile calls using internet instead of data." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7129105) RM Rachael M. Healthcare Entrepreneur > "Sometimes notifications stop working and you need to uninstall and reinstall the app." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7081097) RH Ramona H. Owner > "I’ve used this App for personal messages, work messages, group chats (when I decided to go back to university for awhile) and even international communication, overall it’s easy..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7084094) CSL Charles-Stephen L. CYM Media Generalist > "You can lose data without realizing it thanks to the disappearing messages option." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7169889) VR Verified Reviewer Team leader > "Recent updates like group chat invites and news broadcasting channels have made the app even more versatile and trustworthy. Despite the privacy issue, WhatsApp has been my..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6858131) RJ Rashaad J. Junior A and R Associate > "Information can quickly be lost in conversations if ephemeral messages are enabled." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7135261) MK Maik K. Content Creator > "Sending direct messages, voice notes and high quality photos is fast and simple with WhatsApp." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138260) SRF Sara Ruth F. Manager > "I don't like that you need a cell phone to be able to use it because when my mobile device breaks down I can no longer use the application, and while I am repairing or changing..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457) Andrew B. Managing Director > "It allows for a cheap way of strengthening our business reach and ease of use for our customers to contact us / keep updated. " [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7107059) Kian K. Sales Manager > "Sometimes we get logged out from the sales teams side, and it's a hassle to have to scan the login from the main user everytime, however CRM stays connected." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7054041) IA Islam A. free lancer > "it is amazing application help me to being in touch with all people and i can send a voice notes and typing to my friends and i can know my friends news and i wanted to hear..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6829307) BA BISHNU A. Project Engineer > "The quality of the images or even videos seem a bit off compared to say like Viber." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7081398) SRF Sara Ruth F. Manager > "I like that I can easily communicate with my contacts and I can share all kinds of information, such as videos, images, and even my location which is very useful for organizing..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6761457) Parker W. Teacher > "The biggest downside for me is that it relies heavily on your phone number, which isn’t always ideal." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7137909) KKF Keise Kethlen F. Home office > "I really like it because of its many features, such as: switching between conversations, organizing conversations in folders, keeping frequent conversations, creating groups of..." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___6564370) Ragupathy S. Freelancer > "The biggest issue is image compression. When I send a photo, the quality gets reduced significantly." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7060077) Stephanie W. Owner > "I like how customizeable the notifications are and that you can decide whether your messages show "read" or not." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7117513) MK Maik K. Content Creator > "There is no way to post status videos longer than30 seconds." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7138260) SR Sam R. Residency Program Administrator > "I especially love the voice message feature, where you can convey a good amount of information without typing a novel." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7118366) KL Kat L. Undisclosed > "One downside of WhatsApp is that customer support can be slow or limited when problems occur." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7157291) Eromal R. Network Senior Operations Specialist Americas > "The chat interface is clean and allows for easy organization with pinned chats and group management." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7109162) Bishal S. relationship manager > "Connectivity: The app needs internet, and that may be a problem in low connection places." [See full review](https://www.capterra.com/p/180345/WhatsApp/#Capterra___7076862) [View Reviews](https://www.capterra.com/p/180345/WhatsApp/reviews/) ## User interface [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/) 4.43 (394) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) 4.69 (16,400) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important RingCentral Video Top features 15/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/124580/RingCentral-Meetings/#features) WhatsApp 14/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/180345/WhatsApp/#features) ### Recognition RingCentral Video is recognized as a top-rated tool in 3 Capterra Shortlist reports WhatsApp is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Live ChatSoftware (2026)  ### Deployment & support RingCentral Video Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos WhatsApp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RingCentral Video - By RingCentral - Located in United States - Founded in 1999 WhatsApp - By WhatsApp - Located in United States - Founded in ## Popular Comparisons [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[4.43 (394)](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $24.99/month Price $4/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/124580-168668/RingCentral-Meetings-vs-Microsoft-Teams) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.6 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-180345/Slack-vs-WhatsApp) [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[4.43 (394)](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) $24.99/month Price $8.75/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124580-135003/RingCentral-Meetings-vs-Slack) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/62194-180345/LiveChat-vs-WhatsApp) [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[4.43 (394)](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) $24.99/month Price $29/month 4.3 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/124580-153140/RingCentral-Meetings-vs-Connecteam) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.6 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-180345/LiveAgent-vs-WhatsApp) [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[4.43 (394)](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) vs [Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,426)](https://www.capterra.com/p/180347/Telegram/reviews/) $24.99/month Price Contact vendor for pricing 4.3 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/124580-180347/RingCentral-Meetings-vs-Telegram) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Contact vendor for pricing Price $59/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp) [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[4.43 (394)](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $24.99/month Price $7/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124580-247901/RingCentral-Meetings-vs-Google-Workspace) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Contact vendor for pricing Price $0/month 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144040-180345/Tidio-Chat-vs-WhatsApp) [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[4.43 (394)](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $24.99/month Price $14.99/month 4.3 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124580-144037/RingCentral-Meetings-vs-Zoom-Video-Conferencing) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.5 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/169505-180345/Zoho-Desk-vs-WhatsApp)