RevolutionEHR vs Solutionreach: Which is a better fit?

I like the cloud based system and how the updates and improvements happen regularly for the fee. The techniques that make for better efficiencies are great.

Sometimes information gets lost if you are clicking too quickly or if there are two people in a chart.

I have used this software for years, and the flexibility is such an amazing part. I love that I can tailor it to my needs, which may be different than another user in the same office.

Inability to integrate with other software‘s easily (optos, zeiss, online intake forms).

Encounter documentation clarity and efficiency with much greater confidence on all our medical billing and coding encounters.

Take a Second Look at Revolution EHR--Don't be intimidated with new technology.

Constant industry leading innovation and a commitment from this company to help me achieve meaningful use of this application.

I feel this software can be modified to fit just about anyone's optometric practice. The only problem I can for see would be user transitioning from traditional record keeping to computerized.

The communication abilities with patients was great. I loved being able to reach our to patients remotely in the event of inclement weather and cancellation or closures.

Customer support and reliability are awful. We left because we could not count on them and when they screwed up they don't admit their errors which is very frustrating.

I love the ease of use, that I can send a quick email or text to a patient instead of having to call them. Its nice that patients can communicate that way as well.

I would go into detail about the multiple problems, however am limited to the amount I can type here. The service is horrible, Still waiting for the support staff to call us back regarding the breach.

Stuart S

Office Manager

The automated texting reminders and confirmations are awesome and we have not experienced any issues so far. The smart reviews work very well and we have been getting great reviews on our website.

Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.

This software does a great job sending out appointment reminders and birthday celebrations. The patients also like to be reminded about their appointment an hour in advance.

Occasional errors on sending messages and occasional system issues created problems.