# Compare ModMed vs Doxy.me 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ModMed and Doxy.me based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/124590-158461/EMA-vs-Doxy-me --- # ModMed vs Doxy.me Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ModMedDoxy.me2/4 selected [ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) [## ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment DA JS JS Based on [365 reviews](#user-reviews) Positive 322 Neutral 18 Negative 25 [## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting Price $35.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.5 Reviews Sentiment SG SO PA Based on [1,226 reviews](#user-reviews) Positive 1,153 Neutral 45 Negative 28 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,182 reviews from telemedicine software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Missing features Not enough reviews Feature ratings HIPAA Compliant 4.9 Two-Way Audio & Video NA E-Prescribing 4.6 Video Conferencing 5.0 Appointment Scheduling 4.6 80%Fit Missing features Feature ratings HIPAA Compliant 5.0 Two-Way Audio & Video 4.7 E-Prescribing NA Video Conferencing 4.6 Appointment Scheduling 4.5 User satisfaction User satisfaction 4.4 User reviews[365](https://www.capterra.com/p/124590/EMA/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.6 User reviews[1,226](https://www.capterra.com/p/158461/Doxy-me/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for ModMed is used by specialty practices: allergists, dermatologists, gastroenterologists, OBGYNs, ophthalmologists, orthopedists, ENT specialists, pain doctors, plastic surgeons, podiatrists. Best for All healthcare professionals ## User reviews Pros & cons DA Danny A. Physician > "Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) DA Danny A. Physician > "The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) JS Jessica S. Admin > "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs, which..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453) XPN Xuan Phuong N. patient supports > "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva; patient is..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595) JS Jessica S. Admin > "It has helped streamline our workflows and improve efficiency in day-to-day operations." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453) DA Danny A. Physician > "Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) MA Michelle A. Director > "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502) MW MARK W. CEO and Physician > "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing ever..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) LH Lindsay H. Owner > "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a doctor..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328) KW Karen W. Medical Receptionist > "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not able..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133) DL Diane L. Practice Administrator > "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of specialties." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) CG Connie G. BUSINESS OFFICE > "training process is not very helpful, not able to understand training online/managed to have an individual which uses..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807) MH Marc H. Practice Manager > "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all of the..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477) CB Carol B. Billing Manager > "The payment applications don't seem to be streamlined in my company and notes created in charts that been a challenge. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271) SKH Sarah Kate H. Human Resource Manager, Administrative Assistant > "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally speak..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424) CH Crystal H. Clinical Manager medical assistant > "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their charts..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340) TK Tracy K. Office Manager > "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252) DH Darla H. Medical Assistant Biologic Coordinator > "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual task." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305) BM Bonnie M. FD Supervisor > "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149) TS Tina S. Reimbursement Specialist > "I am unable to click on a path report and print it like I can the medical records." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582) SA Sheila A. Allergy Director > "The options that are available that makes notes thorough, therefore improves reimbursements." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430) KG Kathia G. Referral Coordinator patient call center > "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929) KG Kathia G. Referral Coordinator patient call center > "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929) SE Samar E. Patient Coordinator > "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368) RD Rinchen D. Lead medical assistant > "It’s interesting how you can make templates on it making charting so much easier" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794) KP Ksenya P. registered nurse > "Sometimes it doesn't let me log in through my account even if the password im inputting is correct" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959) RD Ryan D. Biller > "ModMed has made my love working in billing so much easier on my day to day assignments." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716382) LH Lindsay H. Owner > "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328) AR Allie R. Receptionist and Train new hires > "I have been able to train new hires who have no medical experience due to the fact that it is such a user friendly..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083) LL LaWanda L. Patient Coordinator > "The insurance verification feature doesn't work with all insurances." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966) SKH Sarah Kate H. Human Resource Manager, Administrative Assistant > "We like that it is web based and we seem to not have too many issues with it." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424) AH Allison H. Front Desk > "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature line." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164) JP Jennifer P. Practice Administrator > "We are looking forward to the new integration with Klara which we feel will enhance the patient experience." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234) RW Robert W. CFO > "They will not speak to the customer and create false invoices in clear violation of the contract." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365) HDL Helenie Dorothy L. Virtual Assistant > "It makes tasks easier for people that are involved with patient care." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118) SR SHENETTA R. Surgery Benefits Specialist > "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640) BP Bhavik P. DPM > "The easy interface makes my job and life easier as I do my notes." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705033) AA Alaya A. Front desk > "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole day" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067) KP Ksenya P. registered nurse > "Mod Med is great because it makes all the documentation work so much easier and more helpful." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959) AS Amber S. Derm Tech > "We have to go to the desktop version on the iPads and it is difficult to navigate." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214) EG ELIZABETH G. PRACTICE OPERATIONS LEAD > "Love that we can duplicate our screens to be more efficient." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331) MW MARK W. CEO and Physician > "I spend my entire day dodging gliches--costing me hours per day. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) JL Jake L. Physician > "Good integration with billing and coding" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070) MU Maria U. OFFICE MANAGER > "My provider is older and using this system was suppose to be much easier but it is not." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014) TS Tara S. Medical Assistant > "I use mod med everyday and it is very helpful in dermatology." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332) LH Lisa H. medical secretary > "I dislike the number of steps it takes to print out face sheets." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225) SR Steve R. Physician > "The ICD 10s with associated patient education points is robust" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892) CS Christian S. PA-C > "When information gets stuck into the sticky notes and is difficult to remove." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403) DL Diane L. Practice Administrator > "Further, within each specialization, we've experienced a collaborative, supportive community dedicated to our success." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) KC Kimberly C. Front Desk > "The insurance updates can be a pain, especially when patients are in the office." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695209) KK Kathryn K. Clinical Supervisor > "Convenient, easy to use, time efficient, productive for patient flow, and adds to business revenue - Great system and..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701708) LL LaWanda L. Patient Coordinator > "My only issue is the insurance verification feature." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966) AM Alex M. Representative > "ModMed is a helpful use of technology for a medical practice." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705123) TS Tara S. Medical Assistant > "Frequent glitches and error codes could be improved" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332) DK David K. Physician assistant > "the billing portion can be problematic but overall works well." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697449) CZ Cristine Z. Medical biller > "collections tabs a little hard to figure out and run reports." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695272) RD Rinchen D. Lead medical assistant > "Mod med is an amazing and easy platform for documenting a visit." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794) MW MARK W. CEO and Physician > "They sell the hell out of you on something that just is not there. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) IC ISAAC C. Ophthalmic Assistant > "The Tabs specially " EYE LOG " is easier to read and manage." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695471) SK SC K. Staff MD > "Very Poor response from Modmed to make corrections" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7019758) EB Elizabeth B. Physician Assistant > "Ease of use and being able to see all of the patients documents in one spot" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695337) ED Eddie D. DPM > "ModMed tells us to use an ICD code that may include such diagnoses but the problem is that the specific diagnosis is not..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6190114) AR Allie R. Receptionist and Train new hires > "Experience has been great especially since we just merged from using another scheduling system." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083) SH Samantha H. Receptionist > "When insurance eligibility doesn't work." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697403) JB Jennifer B. Receptionist > "My husband is the dermatologist in the practice and he also loves working with EMA." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705195) LE LISSETTE E. BILLING SPECIALIST > "PACKAGES OPTION IS A LITTLE TOO MUCH." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705355) VR Virginia R. Clinical Guest Coordinator > "I like that I can find everything I need easily and the customer service is top notch!" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705188) AS Amber S. Derm Tech > "I do not really like how you can't make appointments on the app." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214) SE Samar E. Patient Coordinator > "ease of use and very functional when making appointments and looking up information on patient charts" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368) MH Marissa H. Medical Assistant > "Sometimes finding patients can be difficult/time consuming." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524) KT Kelly T. dermatologist > "I love the appointment flow screen and the functionality of having the info for each appt all on the same screen." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___5042489) SK Sheena K. Physician > "A few issues: 1) lack of follow up on billing." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716552) LC Leah C. MED. ASST. > "I find it to be the easiest program with current updates." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705256) LD Lisa D. Registered nurse > "I can’t think of any at the moment, my only difficulty was just learning a new system when I started my job." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713809) JP Jennifer P. Practice Administrator > "Modmed is an easy to use platform for both front office staff as well as the provider team." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234) SC Shy C. Medical Assistant Receptionist > "Occasional technical glitches" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705361) DL Diane L. Practice Administrator > "On a personal note, the community we've built within Modmed is unique and unlike other EHR's." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) DS Derek S. Ophthalmologist > "Horrible. If I go to a practice and this is their EMR I am quitting." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6330412) CH Crystal H. Clinical Manager medical assistant > "I like that it is easy to navigate and the flow helps for easier charting" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340) AS Alexandra S. Patient Care Coordinator > "I do not like the flow of ModMed and cannot see who does what." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705151) [View Reviews](https://www.capterra.com/p/124590/EMA/reviews/) SG Shea G. Counselor > "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7134368) AF Andres F. Psychiatric nurse practitioner > "It would be nice if clients were able not to get our telehealth calls briefly interrupted by their phone calls...." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6693492) SO Sarah O. Naturopathic Physician > "I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6820180) SK Suanne K. Director of Pediatrics > "At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7068318) PA Pam A. LCSW > "I can manage my waiting room, send messages, the video is always stable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6813894) AS Alicia S. Owner, Occupational therapist > "Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7130064) CK Cheri K. CEO and Mental Health Therapist > "Doxy.me has now become my main video option for clients and it is absolutely free!" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CK Cheri K. CEO and Mental Health Therapist > "Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CK Cheri K. CEO and Mental Health Therapist > "I love that my company name is in the static link I can give any clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) HS Henry S. psychololgist > "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6449574) CM Carla M. Licensed Counselor LCPC > "Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) CW Carrie W. Licensed Professional Counselor > "I believe that having to have an account and the meeting number nonsense gets in the way of things." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) KY KIM Y. Physician > "I can get on Doxy as easy on my phone on the road as I can on my laptop. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6839919) JB Janet B. Psychotherapist > "I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6343190) MS Michael S. Administrator > "Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6546061) CM Claudia M. Prescribing Psychologist > "To many dropped calls and lag time in audio and visual communication." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) JB Janel B. Medical Doctor > "I have not seen the need to add the one with more features as this works for my small volume, but my partner that..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) AD Alyssa D. Therapist > "There were also some issues when connecting headphones or listening devices." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) JB Janel B. Medical Doctor > "Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones, also..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) SC Shirita C. Owner > "Sometimes the video quality is poor, or it freezes up" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6683187) RM Rhonda M. Licensed Professional Counselor > "I like the reliability, it is HIPPA compliant, easy for me and clients to sign on, and the time is recorded." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6748939) CL Chris L. CEO > "Audio connections are easily interrupted or disabled if the patient is using an outdated browser, has incoming..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6014179) DJ David J. psychotherapist > "Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865) CW Carrie W. Licensed Professional Counselor > "I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) PAR Paul-André R. Psychotherapist > "The platform is HIPPA compliant and secure, I engage with clients all over the world." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6752797) RJ Rebekah J. Clinician > "Doxy had a known connectivity problem" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6836291) AD Alyssa D. Therapist > "The platform can be utilized on any device without any major setup or difficulty." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) RJ Ruth J. LCSW > "Sometimes the connection is not good. But, that is true for most internet connections." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941) MP Maggie P. Counsellor > "I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6648720) MT Michael T. Clinical Social Worker > "Quality is not nearly the same. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___7022231) BK Barbara K. Psychologist > "Great platform for 1:1 consultations. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6828997) SO Sofia O. Clinical Assistant > "Also, I haven't been able to find a log of my past appointments that have been kept and those appointments where a..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6170945) PE Pam E. Psychotherapist > "It is HIPAA compliant and secure end to end." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129) CC Christina C. Owner Counselor > "less reliable when clients log on from cell phones- often disconnects, or freezes when they gat a phone call during..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199227) PK Penny K. Owner, President > "I also like the waiting room aspect where I was able to load my own photos for the client's enjoyment while waiting." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6243378) LB Leslie B. Clinical Psychotherapist > "occasional probs with lagging of audio or "freezing" are unpleasant, but I have much less of these issues with..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) RL Rebecca L. Therapist > "I did upgrade in order to have more services, but also to support keeping the platform available." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6393227) CA Cp A. Physician > "There are some issues with sound especially when the patients use Bluetooth devices. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5012613) JA Joseph A. Licensed Professional Clinical Counselor > "issues, very reliable, Video feed improved, and added services." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6493502) CB Cherie B. Psychologist > "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199630) CM Claudia M. Prescribing Psychologist > "It is a HIPAA compliant telahealth site and it used to be very reliable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) AV Angelika V. Trauma counselor > "sometimes have issues with clients accidently turning off the camera or not having sound work." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4893589) MS Maria S. Psychotherapist > "Very easy to use." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7098172) JB Janel B. Medical Doctor > "Occasionally if patient has poor internet will have patchy video. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) MO Miss O. Victim Advocate > "It is an asset to my work as an Advocate for victims and survivors of domestic abuse." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6407950) KB Kelly B. Owner/Therapist > "Also, I'm not sure about the ability to add more than one person to the chat." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4993526) RY Rosalyn Y. Psychotherapist > "Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6579641) JD Judith D. Marriage and Family Therapist > "notification sound when sending a message in the chat feature, because I've noticed when I send a message, many..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___4778128) EP Elizabeth P. Dietitian > "I love that it was free, there was no downloads required, and that I had a waiting room" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) AC Alexa C. Physiotherapist > "I do not us ethe system much and only for 1:1 video consults so have no dislikes." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6033835) MG Micaela G. Psychotherapist > "Ease of use and cost as well as the upgrade feature for limited time frame" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6317135) HM Helga M. Mental Health Professional > "I cannot share a screen like when using Zoom without paying a heavy price." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4936721) SF Stephen F. Clinical Psychologist > "Its operation is clearly described and easy to use by me and by my patients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6841655) AMM Allandra-Marie M. Psychotherapist > "At times the audio and visuals can be glitchy" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) RT Rochelle T. APRN-CNP, PMHNP > "Great, very little issues, occasional disconnect but not sure if it's on the clients end or not." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6549423) BR Becky R. Naturopath Homeopath > "Sometimes it's difficult to figure out why there are connectivity issues for folks that aren't very internet savvy." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6062932) CM Claudia M. Prescribing Psychologist > "It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) MR Morgan R. Patient > "Technical issues, booting me out, lagging, glitching" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6252645) EP Elizabeth P. Dietitian > "It was a really great way to start in HIPAA compliant telehealth" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) LL Lise L. Registered Dietitian > "at times connections is poor and call can be dropped." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6001020) CM Carla M. Licensed Counselor LCPC > "Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) ES Erin S. Occupational Therapist > "At times clients have difficulty connecting their video." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6260271) DH Doreen H. Psychiatric Nurse Practitioner > "I was able to implement telehealth into my practice at the start of the pandemic in less than 24hrs thanks to..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4894634) MA Molly A. Licensed Psychologist > "Occasional glitches with the audio. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5031253) AW Annelie W. LCSW > "I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6552794) SC Seema C. Licensed Mental Health Counselor > "However, it can be because of slow network speed." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5048913) AS Ashley S. Psychotherapist > "I can upgrade my account for 1 day when I need to see couples in 2 locations - it is very fast and easy." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5046477) KV Kristen V. LCSW > "Sometimes if person has poor WiFi, phone service, or equipment there can be issues with sound or picture, skipping,..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___3581387) AMM Allandra-Marie M. Psychotherapist > "It's affordability continues to give clinicians like me a secure space to carry out our important work without..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) AA Ann A. Pastoral Counselor Spiritual Director > "At times the connection on the clients end has been poor." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6235053) PE Pam E. Psychotherapist > "I guess ease of use is the main thing, and it's not expensive." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129) NW Nina W. Lic. Professional Clinical Counselor > "I would say that I had precovid bias about on line services for mental health counseling." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4955046) RM Robert M. counsellor > "this saves me from using a plethora of different apps, to maintain ease of use and confidentiality over different..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4879327) JS John S. Physician > "Some patients weren’t able to figure out how to get on the internet" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6239426) RJ Ruth J. LCSW > "It is there when I need it and they are always willing to help with anything that is a problem." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941) SG Shelley G. Physician > "When using doxy on the cell phone, the calls drop or you lose audio when an incoming phone call comes in. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4765669) AD Alyssa D. Therapist > "I continued to use the platform for a long time due to the dependability." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) KO Kamberlyn O. Nurse Practitioner > "Picture quality is poor on free version." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6135964) LB Leslie B. Clinical Psychotherapist > "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) MH Meghan H. Therapist > "I don't like that I can't use PRO features for free" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6043927) [View Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/) ## User interface 4.42 (365) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) 4.60 (1,226) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ModMed Top features 32/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/124590/EMA/#features) Doxy.me 29/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/158461/Doxy-me/#features) ### Recognition ModMed is recognized as a top-rated tool in 2 Capterra Shortlist reports Doxy.me is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value TelemedicineSoftware (2026)  Best Value TelemedicineSoftware (2025)  Best Value TelemedicineSoftware (2024)  Best Value TelemedicineSoftware (2023)  Best Value TelemedicineSoftware (2022)  ### Deployment & support ModMed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Doxy.me Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ModMed - By Modernizing Medicine - Located in United States - Founded in 2010 Doxy.me - By Doxy.me - Located in United States - Founded in 2014 ## Popular Comparisons [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-136876/EMA-vs-Pediatric-Therapy-EMR) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-195467/EMA-vs-Care-Patron) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $35/month Price $0 4.6 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158461-195467/Doxy-me-vs-Care-Patron) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Teladoc Health](https://www.capterra.com/p/190055/Teladoc/)[2.50 (90)](https://www.capterra.com/p/190055/Teladoc/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 2.7 4.9 Ease of Use 2.9 [View full comparison](https://www.capterra.com/compare/158461-190055/Doxy-me-vs-Teladoc) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-180899/EMA-vs-Alleva) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $35/month Price $59/month 4.6 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-158461/TherapyNotes-com-vs-Doxy-me) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Contact vendor for pricing Price $160/month 4.4 Features 4.2 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-124590/AestheticsPro-vs-EMA) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $35/month Price $54/month 4.6 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158461-178984/Doxy-me-vs-Jane-App) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124590-178984/EMA-vs-Jane-App) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 3.8 4.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me)