--- title: "Compare ModMed vs Jane 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ModMed and Jane based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/124590-178984/EMA-vs-Jane-App" page_type: "comparison" language: "en" --- # ModMed vs Jane Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ModMedJane2/4 selected [ModMed](https://www.capterra.com/p/124590/EMA/)[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) [## ModMed](https://www.capterra.com/p/124590/EMA/)[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment DA JS Based on [566 reviews](#user-reviews) Positive 508 Neutral 26 Negative 32 [## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [535 reviews](#user-reviews) Positive 517 Neutral 11 Negative 7 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,331 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.7 Charting 4.7 Patient Scheduling 4.4 Document Management 4.6 85%Fit High performer Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.7 Charting 4.7 Patient Scheduling 4.9 Document Management 4.6 User satisfaction User satisfaction 4.5 User reviews[566](https://www.capterra.com/p/124590/EMA/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.3 Customer support 4.3 User satisfaction 4.8 User reviews[535](https://www.capterra.com/p/178984/Jane-App/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $54Flat Rate, Per Month - Free version - Free trial Best for Best for Specialty medical practices of all sizes, from solo providers to multi-location groups, including dermatology, gastroenterology, and ophthalmology. Best for Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows. ## User reviews Pros & cons DA Danny A. Physician > "Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which reduces repetitive tasks and..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) DA Danny A. Physician > "The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) JS Jessica S. Admin > "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs, which really helps streamline..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453) Kenneth B. director > "I even offered to just have them hold the subscription until Scribe is actually ready, but they will hold on to your money no matter how bad..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7185217) KE Kate E. Senior Revenue Cycle Advisor > "Our billing department has two medical professional clients that utilize Klara for patient care, inquiries, appointments, balance notifications..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716124) XPN Xuan Phuong N. patient supports > "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva; patient is eligible with United..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595) FS Faith S. Practice Manager > "Transcribed voicemails, reduced call volume, ability to text clients and send forms, responsive and communicative support team." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701342) DA Danny A. Physician > "Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid contractual structure." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) JS Jessica S. Admin > "It has helped streamline our workflows and improve efficiency in day-to-day operations." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453) CY Corinn Y. Medical Esthetician > "I haven't found anything I haven't liked about klara, if I had to choose one thing it would be that it is complicating to be able to export..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700870) NM Noel M. Office Manager > "We like our support rep and we like that it is integrated with our practice management software, When the system is down there is continuous..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6703640) JS Jean S. President > "Also, the billing was often inaccurate, necessitating tickets, calls, etc." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7160041) LH Lindsay H. Owner > "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a doctor less time consuming, more..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328) KW Karen W. Medical Receptionist > "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not able to upload from..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133) AP Andrea P. Medical Assistant > "We have a call center off site who handles phone calls from patient so Klara is a great way to communicate with patients directly who do not..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6709063) AW Alexis W. Site Manager > "I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are same-day only." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700981) CN Cassie N. Biologic Coordinator > "I find it extremely helpful being able to see if patient's have read your messages and that you can assign a "response" to you so you don't have..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708970) RL Roberto L. Clinic Coordinator > "The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR system." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6717656) MG Michelle G. Operations Manager > "I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6749751) NP Nisa P. Practice Administrator > "Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured out what the issue..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6817738) DL Diane L. Practice Administrator > "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of specialties." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) AB ANNA B. SCHEDULER > "PATIENTS ARE JUST CREATING AN ACCOUNT WITHOUT KNOWING IF THEY HAVE BEEN HERE BEFORE, SO WE GET DUPLICATE OR TRIPLICATE ACCOUNTS CAUSING..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6719154) CB Christian B. Senior Data Engineering Consultant > "ModMed was easy to integrate with and provided data that met the requirements that we were looking for." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7207949) AK Amanda K. Chief Operating Officer > "The forms process between ModMed and Klara is also not as robust as it should be which results in duplicative work for the patients." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708704) BC Becky C. Medical Assistant > "So I can take care of the message quickly I also like that I can copy and paste the message and put it in there charts." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6724194) EB Erin B. Medical Assistant Supervisor > "can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could update our own..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6709000) AW Alexis W. Site Manager > "I like being able to send and receive attachments, have patients do their intake forms online, etc." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700981) CG Connie G. BUSINESS OFFICE > "training process is not very helpful, not able to understand training online/managed to have an individual which uses the product in another..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807) MH Marc H. Practice Manager > "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all of the trainers we worked with..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477) CB Carol B. Billing Manager > "The payment applications don't seem to be streamlined in my company and notes created in charts that been a challenge. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271) SKH Sarah Kate H. Human Resource Manager, Administrative Assistant > "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally speak for the Clinical side..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424) TE Taya E. Medical Assistant > "This has unfortunately caused conflicts in our practice with multiple patients a week arriving to the clinic at the time they thought they had..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708750) WL Wieke L. Dermatologist > "Patients love that I send prescriptions from the bedside" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7163081) MW MARK W. CEO and Physician > "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing ever get fixed, plus you are..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) ED Elizabeth D. Administrative Assistant > "We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708609) CH Crystal H. Clinical Manager medical assistant > "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their charts and it is not as easy to..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340) NR Natalya R. Patient Service Coordinator > "It makes it easier to communicate with patients that are unable to answer a phone call, in a way that's more secure than an email." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708601) DH Darla H. Medical Assistant Biologic Coordinator > "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual task." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305) MA Michelle A. Director > "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502) IS Isobel S. Admin Manager > "When the automated messages get sent out, it bumps a patients message up and we sometimes miss it." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700803) JW Jay W. Healthcare Coordinator > "I have really enjoyed saving so much time with communications since I am able to reach patients quickly and easily, and they can respond when..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716268) TS Tina S. Reimbursement Specialist > "I am unable to click on a path report and print it like I can the medical records." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582) TK Tracy K. Office Manager > "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less time in an iPad." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252) SW Skylar W. Front Desk Coordinator > "Having to upload patient phone number from the system and you can't message the patient until that's done." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708643) CM Courtney M. Nurse Practitioner > "I like being able to send multiple invites and see them on my home page to see who’s joined or not." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708660) KG Kathia G. Referral Coordinator patient call center > "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929) SA Sarah A. Physician Assistant > "I like the instant messaging service and the way you can see when patients have read providers’ messages." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716573) SE Samar E. Patient Coordinator > "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368) KE Kate E. Senior Revenue Cycle Advisor > "I love how you can assign conversations and send attachments and how it lists the patient account number!" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716124) LD Lisa D. Credentialing and HIM > "Since it is web based it glitches sometimes and it is hard to tell if your message has gone out or not." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716136) SB Stephanie B. Patient Coordinator > "I feel that patient's will respond faster to a Klara Message then if I leave a message on their answering service." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701078) KP Ksenya P. registered nurse > "Sometimes it doesn't let me log in through my account even if the password im inputting is correct" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959) SW Skylar W. Front Desk Coordinator > "Avoids "phone tag" and is great for gathering insurance and identification info prior to appointments." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708643) LH Lindsay H. Owner > "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328) BM Bonnie M. FD Supervisor > "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149) LL LaWanda L. Patient Coordinator > "The insurance verification feature doesn't work with all insurances." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966) AH Antoinette H. Home Physical Therapy Coordinator > "What I like most about Klara is how I am able to send out appointment reminders to the patients in a timely manner and they are able to tell me..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6025512) AH Allison H. Front Desk > "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature line." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164) CY Corinn Y. Medical Esthetician > "I have enjoyed my experience with Klara, it has been a wonderful, safe way to communicate with patients and follow up with patients after their..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700870) JW Jay W. Healthcare Coordinator > "Otherwise, no complaints other than the occasional tech issue causing some patients not to be able to access messages." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716268) SA Sheila A. Allergy Director > "The options that are available that makes notes thorough, therefore improves reimbursements." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430) RW Robert W. CFO > "They will not speak to the customer and create false invoices in clear violation of the contract." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365) LW Lacy W. Front Office > "Great feature of being able to confirm patients have received and read our messages." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708612) SR SHENETTA R. Surgery Benefits Specialist > "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640) KS Kayla S. Practice Manager > "I also like that we can assign a message to a provider directly and also internally message them." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716410) AA Alaya A. Front desk > "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole day" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067) BP Britany P. Administration > "I enjoy how they provide patients with the ability to communicate via when its convenient for the patient" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6747661) AS Amber S. Derm Tech > "We have to go to the desktop version on the iPads and it is difficult to navigate." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214) SJ Sincerae J. Lead Patient Coordinator > "Klara saves time and allow effective communication between the office and the patients." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705165) EV Emolee V. Registered Nurse > "I also have trouble explaining to patients how it works, and there is great resistance when they do not understand how to log into see what’s..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6702564) JW JENNIFER W. Billing Manager > "Our patients and staff love to use Klara it is helpful for busy people to access our office in a timely manner." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700838) AB Alexis B. Front Desk > "Hard to merge patients together when they have multiple accounts" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701216) SM Sonia M. Admin > "It makes communicating with patients very easy and makes workflow with scheduling a lot more clear." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700932) MU Maria U. OFFICE MANAGER > "My provider is older and using this system was suppose to be much easier but it is not." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014) AK Amanda K. Chief Operating Officer > "I love the convenience of Klara - both to communicate with 1 specific patient or a larger group." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708704) LH Lisa H. medical secretary > "I dislike the number of steps it takes to print out face sheets." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225) SN Stephanie N. RECEPTIONIST > "It helps me also to confirm or cancel appointments." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6724166) AV Angela V. Medical assistant > "The web site logs out too many times I have to log in again and again" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6704856) KG Kathia G. Referral Coordinator patient call center > "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are willing to hear users out ),..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929) CS Christian S. PA-C > "When information gets stuck into the sticky notes and is difficult to remove." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403) KS Kayla S. Practice Manager > "It can be clunky at times but for what we use Klara for it works well for our clinic." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716410) AS Amber S. Derm Tech > "We have to go to the desktop version on the iPads and it is difficult to navigate." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214) EG ELIZABETH G. PRACTICE OPERATIONS LEAD > "Love that we can duplicate our screens to be more efficient." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331) KS Kylie S. Patient Advocate > "I do find it can be difficult for our older patient's to navigate" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700905) LD Leila D. Client Support Specialist > "Easy to navigate, templates for easy and quick communication with patients." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700914) KL Kemisha L. PAR > "Some people don't know how to properly navigate klara" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700758) CB Carol B. Billing Manager > "The functionalities is 100% better with ModMed and it is very user friendly." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271) DA Danny A. Physician > "The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) CB Christian B. Senior Data Engineering Consultant > "ModMed was easy to integrate with and provided data that met the requirements that we were looking for." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7207949) WS Wesley S. President and Medical Director > "Practice management module never worked well for financial integration." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6291388) JP Jennifer P. Practice Administrator > "We are looking forward to the new integration with Klara which we feel will enhance the patient experience." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234) AS Amber S. Derm Tech > "I do not really like how you can't make appointments on the app." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214) JL Jake L. Physician > "Good integration with billing and coding" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070) MH Marissa H. Medical Assistant > "Sometimes finding patients can be difficult/time consuming." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524) BL Brandie L. Practice Manager > "other than the integration part of Klara with Nextgen I am completely happy with this product." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708793) AH Allison H. Front Desk > "What should be the easiest part of registration is the hardest, most frustrating part." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164) TK Tracy K. Office Manager > "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less time in an iPad." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252) CS Cynthia S. President > "The reminder system is also very redundant and I have had numerous patient complaints over it. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___2507851) JP Jennifer P. Practice Administrator > "We are looking forward to the new integration with Klara which we feel will enhance the patient experience." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234) MU Maria U. OFFICE MANAGER > "My provider is older and using this system was suppose to be much easier but it is not." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014) HDL Helenie Dorothy L. Virtual Assistant > "It makes tasks easier for people that are involved with patient care." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118) GS Greg S. CEO > "I do NOT like how Mod Med approaches support services for Klara." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700786) SR Steve R. Physician > "The ICD 10s with associated patient education points is robust" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892) RW Robert W. CFO > "Customer service post-implementation is the worst I have ever experienced." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365) NM Noel M. Office Manager > "We like our support rep and we like that it is integrated with our practice management software, When the system is down there is continuous..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6703640) PM PAUL M. Orthopedic Surgeon > "The support line doesn't pick up." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___2574247) [View Reviews](https://www.capterra.com/p/124590/EMA/reviews/) CW Claire W. Counseling Therapist > "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "I've never had a company for any product or service reach out after one year of use to take time out of their schedule to chat..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) JS June S. Founder and Director > "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) AS Angela S. Psychotherapist > "I don't know how to log-in from my phone incase there is an interuption with my laptop, this might be something I have to learn..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7185871) Yugma S. Assay development and integration technician > "It is a reliable platform for managing schedules, organizing appointments, and maintaining workflow visibility." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) Yugma S. Assay development and integration technician > "Additionally, integration with highly specialized tools or systems is not always as flexible as needed." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) GS Gordie S. Counsellor > "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) RK Robert K. CEO and chiropractor > "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452) LC Lance C. Solution Architect > "Nice calendar view that allows you to book by appointment type or practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791) Nicole L. Physiotherapist > "The biggest downside to working with Jane is the setting up of charting options." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) NB Nicky B. Practice Manager > "The setup process was straightforward and easy to follow, and even tasks like exporting and importing data were simple and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7178002) MP Maurice P. Owner > "Some features aren't implemented well, and there is a lot of customization needed to make the service workable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) Nicole L. Physiotherapist > "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) JS Jesse S. Clinical Director > "It actually took our admin team a lot more work to handle bookings." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674) GS Gordie S. Counsellor > "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) VR Verified Reviewer Scribe specialist > "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468) SM Stacey M. Counsellor > "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422) JC John C. Director of Curriculum and Administrations > "These two things are more concerning for bookkeeping and administration, and do not really impact the end user." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) KV Krishna V. Mental Health Clinician > "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304) AP Andrea P. Social Worker, Psychotherapist > "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114) JS June S. Founder and Director > "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) Breanna G. Onboarding coordinator > "There’s some features that seem like no-brainer improvements." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) Yugma S. Assay development and integration technician > "It simplifies coordination and helps keep operations running smoothly" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) EM EMMA M. Physio > "no AI integration that I have to pay more if I want the add on for invoicing" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621) ZS Zach S. Doctor of Chiropractic, Owner > "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) Breanna G. Onboarding coordinator > "It does not talk to dynamics." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) AD Andrew D. Client > "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677) Kassidy K. Chiropractor > "Overall good it just couldn’t keep up with us after a certain weekly volume of patients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070) CM Collin M. Owner > "The interface of Jane is easy to use, it allows for our unique pricing model without issues." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) SH Stefanie H. Analyst > "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) SS Shaun S. Medical Office Assistent > "Jane continues to be a valuable tool for managing day-to-day clinic operations." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) JT Jacob T. Physical Therapist > "Not being able to connect to an external exercise programmer other than Physitrack" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866) Crystal C. Operator Manager > "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471) LD Laura D. Registered Massage Therapist > "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086) Manpreet K. Physiotherapist > "For a busy clinic, it made reception work much smoother and reduced confusion." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) MH Maggie H. Clinic Administrator > "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134) DO Damien O. Physical therapist > "Lack of integration with billing software." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376) JB Jacqui B. Owner > "Use it as a client and it is really easy to set up and manage appointments and scheduling." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421) JH John H. Physician > "They just don't answer calls or return voicemails" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555) HS Homa S. Owner and Practitioner > "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183) KR Karen R. Consultant > "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057) IW Ike W. Chiropractor Owner > "My medical documentation with Jane AI is so incredibly accurate." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7154813) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) EH Emma H. Admin > "Jane's customer support is the best of any software programs I've used within a business." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) VR Verified Reviewer Physical Therapist > "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231) AG Asha G. RMT > "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576) JC John C. Director of Curriculum and Administrations > "We also appreciate the customer support and the consistent updates to the system, which include useful features." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "The interface of Jane is extremely intuitive and customizable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) PC Peggy C. AA > "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614) Leana Y. Senior Product Owner > "I like how it can notify me by both email and SMS, and how you can send confirmations to customers." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) SK Signe K. Therapist > "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410) SS Shantelle S. Psychologist > "The new video opening in a browser has caused problems for me and several clients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635) SS Shaun S. Medical Office Assistent > "The user interface is clean and easy for both administrative staff and practitioners to learn." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) JH Jennifer H. Nutritionist > "Too expensive for a single practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672) Debbie C. Counsellor > "Each time I had a question they responded quickly, and even gave me a gift when I retired!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617) CA Claudia A. Psychotherapist > "That I cannot see the client's number in the chart that has all the info about the clients appointment." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213) CM Collin M. Owner > "The customer service is what really takes them to the next level." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) JB Jackie B. Licensed Massage Therapist > "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461) Manpreet K. Physiotherapist > "I also liked how easy it was to find patient information and keep the daily schedule organized." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) MG Myles G. Owner > "It doesn't easily accommodate taking retainers on an account." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337) DC David C. Owner > "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617) RD Rakesh D. Physiotherapist > "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360) PB Patrice B. CEO, Lead Therapist > "I recently had a session with \[sensitive content hidden\] that taught me so much in a little bit of time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7182284) MS Michelle S. Owner > "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311) Breanna G. Onboarding coordinator > "With some room to improve, it seems like a great platform for all medical companies." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) VG Valerie G. Physical Therapist > "The cost is a little high when you're starting a business" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804) NA Neudis A. Registered Psychotherapist > "Offers lots of features, keeps me organice and my team on the same page and processing." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883) TL Tanya L. Owner and Acupuncturist > "Always double check the software cannot be trusted in the financial area." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579) NN Natalie N. Physical Therapist > "I can't say enough good things about Jane and the team behind it. While the platform itself is straight forward to use, it's the..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162342) SB Shawna B. Doctor of Chiropractic > "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706) Madison B. Founder, LMT, CPT > "The chat for customer service was quick and friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7156482) MH Mathew H. Marketing Consultant > "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453) CM Carli M. Owner and Physical Therapist > "She is an incredible resource that has helped me start my own practice." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7176970) EK Elena K. Student > "There's a learning curve to it and it can be a bit hard to use at first." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6058978) KB Kimberly B. Manager > "I can not describe how helpful this booking site has been for our practice." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7170110) GD Guillaume D. Sales engineer > "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457) NM NEGIN M. Clinical Counsellor > "The platform is intuitive, efficient, and well-suited for managing my practice." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6637546) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) SM Sheila M. Founder, Massage Therapist, Yoga Guide > "A great intuitive program that is constantly improving and has excellent support." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6510321) Yugma S. Assay development and integration technician > "Additionally, integration with highly specialized tools or systems is not always as flexible as needed." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) CH Catherine H. Owner and Admin > "We have had nothing but friendly support from the very beginning. And the fact that it is so intuitive is also wonderful..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6115200) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) DY Debbie Y. Office Reception > "Easy to use and mostly intuitive. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4767418) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) PT Patrick T. Owner > "Jane is a great EHR software that has a lot of macros to choose from." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6401067) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) CL Candace L. CEO > "Easy integration into my website" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___2426473) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) CW Claire W. Counseling Therapist > "The interface is user-friendly and easy to learn, even for those new to EHR systems." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) EB Elysia B. Registered Clinical Counsellor > "I was given false support as Jane is the “middle-man” that I trusted... here we are with a loss of $880.00" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4649496) SH Stefanie H. Analyst > "Jane provides an efficient platform to enter all necessary information" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) KL Kristin L. APRN > "You cannot beat the customer service, however I have spent too much time figuring out how to do "workarounds" on my own and I wish..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3103698) MP Maurice P. Owner > "Jane has been really easy to use and implement, it takes some legwork but it does everything I need it to without being over..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) HR Hannah R. Office Manager > "I have never dealt with a customer service team that is as friendly or helpful as the Jane Team." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3478184) [View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/) ## User interface [ModMed](https://www.capterra.com/p/124590/EMA/) 4.48 (566) 4.80 (535) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ModMed Top features 32/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/124590/EMA/#features) Jane 30/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/178984/Jane-App/#features) ### Recognition No recognitions have been awarded to ModMed No recognitions have been awarded to Jane ### Deployment & support ModMed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jane Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ModMed - By ModMed - Located in United States - Founded in 2010 Jane - By Jane Software - Located in Canada - Founded in 2014 ## 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