---
title: "Compare ModMed vs Carepatron 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ModMed and Carepatron based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/124590-195467/EMA-vs-Care-Patron"
page_type: "comparison"
language: "en"
---

# ModMed vs Carepatron Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ModMedCarepatron2/4 selected

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[## ModMed](https://www.capterra.com/p/124590/EMA/)[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

DA

JS

Based on [566 reviews](#user-reviews)

Positive

508

Neutral

26

Negative

32

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

Based on [859 reviews](#user-reviews)

Positive

767

Neutral

73

Negative

19

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,331 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.4

Document Management

4.6

88%Fit

Feature ratings

HIPAA Compliant

4.8

Patient Records Management

4.6

Charting

4.4

Patient Scheduling

4.7

Document Management

4.4

User satisfaction

User satisfaction

4.5

User reviews[566](https://www.capterra.com/p/124590/EMA/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.3

User satisfaction

4.4

User reviews[859](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Specialty medical practices of all sizes, from solo providers to multi-location groups, including dermatology, gastroenterology, and ophthalmology.

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## User reviews

Pros & cons

DA

Danny A.

Physician

> "Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which reduces repetitive tasks and..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

DA

Danny A.

Physician

> "The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

JS

Jessica S.

Admin

> "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs, which really helps streamline..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

Kenneth B.

director

> "I even offered to just have them hold the subscription until Scribe is actually ready, but they will hold on to your money no matter how bad..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7185217)

KE

Kate E.

Senior Revenue Cycle Advisor

> "Our billing department has two medical professional clients that utilize Klara for patient care, inquiries, appointments, balance notifications..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716124)

XPN

Xuan Phuong N.

patient supports

> "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva; patient is eligible with United..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595)

FS

Faith S.

Practice Manager

> "Transcribed voicemails, reduced call volume, ability to text clients and send forms, responsive and communicative support team."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701342)

DA

Danny A.

Physician

> "Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid contractual structure."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

JS

Jessica S.

Admin

> "It has helped streamline our workflows and improve efficiency in day-to-day operations."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

CY

Corinn Y.

Medical Esthetician

> "I haven't found anything I haven't liked about klara, if I had to choose one thing it would be that it is complicating to be able to export..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700870)

NM

Noel M.

Office Manager

> "We like our support rep and we like that it is integrated with our practice management software, When the system is down there is continuous..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6703640)

JS

Jean S.

President

> "Also, the billing was often inaccurate, necessitating tickets, calls, etc."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7160041)

LH

Lindsay H.

Owner

> "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a doctor less time consuming, more..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

KW

Karen W.

Medical Receptionist

> "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not able to upload from..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133)

AP

Andrea P.

Medical Assistant

> "We have a call center off site who handles phone calls from patient so Klara is a great way to communicate with patients directly who do not..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6709063)

AW

Alexis W.

Site Manager

> "I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are same-day only."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700981)

CN

Cassie N.

Biologic Coordinator

> "I find it extremely helpful being able to see if patient's have read your messages and that you can assign a "response" to you so you don't have..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708970)

RL

Roberto L.

Clinic Coordinator

> "The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR system."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6717656)

MG

Michelle G.

Operations Manager

> "I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6749751)

NP

Nisa P.

Practice Administrator

> "Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured out what the issue..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6817738)

DL

Diane L.

Practice Administrator

> "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of specialties."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

AB

ANNA B.

SCHEDULER

> "PATIENTS ARE JUST CREATING AN ACCOUNT WITHOUT KNOWING IF THEY HAVE BEEN HERE BEFORE, SO WE GET DUPLICATE OR TRIPLICATE ACCOUNTS CAUSING..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6719154)

CB

Christian B.

Senior Data Engineering Consultant

> "ModMed was easy to integrate with and provided data that met the requirements that we were looking for."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7207949)

AK

Amanda K.

Chief Operating Officer

> "The forms process between ModMed and Klara is also not as robust as it should be which results in duplicative work for the patients."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708704)

BC

Becky C.

Medical Assistant

> "So I can take care of the message quickly I also like that I can copy and paste the message and put it in there charts."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6724194)

EB

Erin B.

Medical Assistant Supervisor

> "can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could update our own..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6709000)

AW

Alexis W.

Site Manager

> "I like being able to send and receive attachments, have patients do their intake forms online, etc."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700981)

CG

Connie G.

BUSINESS OFFICE

> "training process is not very helpful, not able to understand training online/managed to have an individual which uses the product in another..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807)

MH

Marc H.

Practice Manager

> "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all of the trainers we worked with..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477)

CB

Carol B.

Billing Manager

> "The payment applications don't seem to be streamlined in my company and notes created in charts that been a challenge. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally speak for the Clinical side..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

TE

Taya E.

Medical Assistant

> "This has unfortunately caused conflicts in our practice with multiple patients a week arriving to the clinic at the time they thought they had..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708750)

WL

Wieke L.

Dermatologist

> "Patients love that I send prescriptions from the bedside"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7163081)

MW

MARK W.

CEO and Physician

> "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing ever get fixed, plus you are..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

ED

Elizabeth D.

Administrative Assistant

> "We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708609)

CH

Crystal H.

Clinical Manager medical assistant

> "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their charts and it is not as easy to..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

NR

Natalya R.

Patient Service Coordinator

> "It makes it easier to communicate with patients that are unable to answer a phone call, in a way that's more secure than an email."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708601)

DH

Darla H.

Medical Assistant Biologic Coordinator

> "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual task."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305)

MA

Michelle A.

Director

> "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502)

IS

Isobel S.

Admin Manager

> "When the automated messages get sent out, it bumps a patients message up and we sometimes miss it."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700803)

JW

Jay W.

Healthcare Coordinator

> "I have really enjoyed saving so much time with communications since I am able to reach patients quickly and easily, and they can respond when..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716268)

TS

Tina S.

Reimbursement Specialist

> "I am unable to click on a path report and print it like I can the medical records."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582)

TK

Tracy K.

Office Manager

> "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less time in an iPad."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252)

SW

Skylar W.

Front Desk Coordinator

> "Having to upload patient phone number from the system and you can't message the patient until that's done."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708643)

CM

Courtney M.

Nurse Practitioner

> "I like being able to send multiple invites and see them on my home page to see who’s joined or not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708660)

KG

Kathia G.

Referral Coordinator patient call center

> "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

SA

Sarah A.

Physician Assistant

> "I like the instant messaging service and the way you can see when patients have read providers’ messages."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716573)

SE

Samar E.

Patient Coordinator

> "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

KE

Kate E.

Senior Revenue Cycle Advisor

> "I love how you can assign conversations and send attachments and how it lists the patient account number!"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716124)

LD

Lisa D.

Credentialing and HIM

> "Since it is web based it glitches sometimes and it is hard to tell if your message has gone out or not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716136)

SB

Stephanie B.

Patient Coordinator

> "I feel that patient's will respond faster to a Klara Message then if I leave a message on their answering service."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701078)

KP

Ksenya P.

registered nurse

> "Sometimes it doesn't let me log in through my account even if the password im inputting is correct"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

SW

Skylar W.

Front Desk Coordinator

> "Avoids "phone tag" and is great for gathering insurance and identification info prior to appointments."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708643)

LH

Lindsay H.

Owner

> "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

BM

Bonnie M.

FD Supervisor

> "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149)

LL

LaWanda L.

Patient Coordinator

> "The insurance verification feature doesn't work with all insurances."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

AH

Antoinette H.

Home Physical Therapy Coordinator

> "What I like most about Klara is how I am able to send out appointment reminders to the patients in a timely manner and they are able to tell me..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6025512)

AH

Allison H.

Front Desk

> "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature line."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

CY

Corinn Y.

Medical Esthetician

> "I have enjoyed my experience with Klara, it has been a wonderful, safe way to communicate with patients and follow up with patients after their..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700870)

JW

Jay W.

Healthcare Coordinator

> "Otherwise, no complaints other than the occasional tech issue causing some patients not to be able to access messages."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716268)

SA

Sheila A.

Allergy Director

> "The options that are available that makes notes thorough, therefore improves reimbursements."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430)

RW

Robert W.

CFO

> "They will not speak to the customer and create false invoices in clear violation of the contract."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365)

LW

Lacy W.

Front Office

> "Great feature of being able to confirm patients have received and read our messages."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708612)

SR

SHENETTA R.

Surgery Benefits Specialist

> "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640)

KS

Kayla S.

Practice Manager

> "I also like that we can assign a message to a provider directly and also internally message them."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716410)

AA

Alaya A.

Front desk

> "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole day"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067)

BP

Britany P.

Administration

> "I enjoy how they provide patients with the ability to communicate via when its convenient for the patient"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6747661)

AS

Amber S.

Derm Tech

> "We have to go to the desktop version on the iPads and it is difficult to navigate."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

SJ

Sincerae J.

Lead Patient Coordinator

> "Klara saves time and allow effective communication between the office and the patients."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705165)

EV

Emolee V.

Registered Nurse

> "I also have trouble explaining to patients how it works, and there is great resistance when they do not understand how to log into see what’s..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6702564)

JW

JENNIFER W.

Billing Manager

> "Our patients and staff love to use Klara it is helpful for busy people to access our office in a timely manner."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700838)

AB

Alexis B.

Front Desk

> "Hard to merge patients together when they have multiple accounts"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701216)

SM

Sonia M.

Admin

> "It makes communicating with patients very easy and makes workflow with scheduling a lot more clear."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700932)

MU

Maria U.

OFFICE MANAGER

> "My provider is older and using this system was suppose to be much easier but it is not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014)

AK

Amanda K.

Chief Operating Officer

> "I love the convenience of Klara - both to communicate with 1 specific patient or a larger group."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708704)

LH

Lisa H.

medical secretary

> "I dislike the number of steps it takes to print out face sheets."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225)

SN

Stephanie N.

RECEPTIONIST

> "It helps me also to confirm or cancel appointments."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6724166)

AV

Angela V.

Medical assistant

> "The web site logs out too many times I have to log in again and again"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6704856)

KG

Kathia G.

Referral Coordinator patient call center

> "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are willing to hear users out ),..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

CS

Christian S.

PA-C

> "When information gets stuck into the sticky notes and is difficult to remove."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403)

KS

Kayla S.

Practice Manager

> "It can be clunky at times but for what we use Klara for it works well for our clinic."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716410)

AS

Amber S.

Derm Tech

> "We have to go to the desktop version on the iPads and it is difficult to navigate."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

EG

ELIZABETH G.

PRACTICE OPERATIONS LEAD

> "Love that we can duplicate our screens to be more efficient."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331)

KS

Kylie S.

Patient Advocate

> "I do find it can be difficult for our older patient's to navigate"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700905)

LD

Leila D.

Client Support Specialist

> "Easy to navigate, templates for easy and quick communication with patients."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700914)

KL

Kemisha L.

PAR

> "Some people don't know how to properly navigate klara"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700758)

CB

Carol B.

Billing Manager

> "The functionalities is 100% better with ModMed and it is very user friendly."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271)

DA

Danny A.

Physician

> "The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

CB

Christian B.

Senior Data Engineering Consultant

> "ModMed was easy to integrate with and provided data that met the requirements that we were looking for."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7207949)

WS

Wesley S.

President and Medical Director

> "Practice management module never worked well for financial integration."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6291388)

JP

Jennifer P.

Practice Administrator

> "We are looking forward to the new integration with Klara which we feel will enhance the patient experience."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

AS

Amber S.

Derm Tech

> "I do not really like how you can't make appointments on the app."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

JL

Jake L.

Physician

> "Good integration with billing and coding"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070)

MH

Marissa H.

Medical Assistant

> "Sometimes finding patients can be difficult/time consuming."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524)

BL

Brandie L.

Practice Manager

> "other than the integration part of Klara with Nextgen I am completely happy with this product."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708793)

AH

Allison H.

Front Desk

> "What should be the easiest part of registration is the hardest, most frustrating part."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

TK

Tracy K.

Office Manager

> "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less time in an iPad."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252)

CS

Cynthia S.

President

> "The reminder system is also very redundant and I have had numerous patient complaints over it. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___2507851)

JP

Jennifer P.

Practice Administrator

> "We are looking forward to the new integration with Klara which we feel will enhance the patient experience."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

MU

Maria U.

OFFICE MANAGER

> "My provider is older and using this system was suppose to be much easier but it is not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014)

HDL

Helenie Dorothy L.

Virtual Assistant

> "It makes tasks easier for people that are involved with patient care."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118)

GS

Greg S.

CEO

> "I do NOT like how Mod Med approaches support services for Klara."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6700786)

SR

Steve R.

Physician

> "The ICD 10s with associated patient education points is robust"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892)

RW

Robert W.

CFO

> "Customer service post-implementation is the worst I have ever experienced."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365)

NM

Noel M.

Office Manager

> "We like our support rep and we like that it is integrated with our practice management software, When the system is down there is continuous..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6703640)

PM

PAUL M.

Orthopedic Surgeon

> "The support line doesn't pick up."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___2574247)

[View Reviews](https://www.capterra.com/p/124590/EMA/reviews/)

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

IK

Inge K.

Counsellor

> "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single,..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

NN

Natalie N.

Licensed Clinical Social Work

> "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038)

DW

Daniel W.

Owner

> "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359)

AS

Amanda S.

Pediatric Occupational Therapist

> "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

KB

Kate B.

Clinical Psychologist

> "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TW

Taylor W.

Owner and President

> "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

AD

Amy D.

Genetic Counselor

> "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

JG

Jesus G.

Case worker

> "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

AF

Aaron F.

APRN

> "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

DH

Diana H.

supervisor

> "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899)

VR

Verified Reviewer

Owner and Clinician

> "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570)

AS

Amanda S.

Pediatric Occupational Therapist

> "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

RC

Ruby C.

Occupational Therapist Owner

> "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

SC

Sam C.

Music Therapist, Board-Certified

> "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JT

Jaya T.

administrator

> "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

RC

Ruby C.

Occupational Therapist Owner

> "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

RC

Reyenne C.

Speech-Language Pathologist

> "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

SB

Samantha B.

CEO, Therapist

> "My practice lost money daily for missed sessions due to non working links and patients could never sign in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JG

Jesus G.

Case worker

> "Booking appointments is smooth, and it allows me to send reminders to my staff and clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

RC

Ruby C.

Occupational Therapist Owner

> "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

HM

Hannah M.

Chief Clinical Officer

> "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

HR

Haley R.

registrar

> "It often made navigating the platform feel disjointed and slow, which disrupted my workflow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411)

ND

Naveed D.

DriveABLE Coordinator

> "It also integrates with Outlook Calendar, which is phenomenal to get a quick view of when we have time to book clients in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6493723)

Cynthia Novee Jane D.

Psychologist

> "What I like least about Carepatron is its interface, which feels outdated and not very visually appealing."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122698)

DM

Daniel M.

Clinical Psychologist

> "The interface is clean, intuitive, and very user‑friendly not just for me, but also for my patients, who have found it easy to navigate and engage with."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118633)

KM

Katie M.

Speech pathologist

> "The interface for typing is not very easy/streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115413)

SG

SUJEY G.

admin

> "User-Friendly Interface: The platform is known for its intuitive and easy-to-navigate interface, which simplifies daily tasks for healthcare providers"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6649638)

JP

Jusiah P.

Psychologist

> "The concepts and ideas of the interface is not intuitive."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115428)

RH

Riyon H.

Licensed Mental Health Counselor

> "I really enjoy the online forum of worksheets."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118288)

DRY

Diana Rose Y.

ESL teacher

> "Navigating through menus and inputting data may not be as seamless as on desktop or larger tablet devices, which could pose challenges for caregivers who rely heavily on..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6249944)

KS

Kevin S.

LMFT

> "Lots of great functions, from Ai to claim integration."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115547)

AB

Alexandra B.

Senior Counsellor

> "doesn't auto-generate google meets links/not integrated with google meets"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120738)

CT

Cassie T.

Therapist and Owner

> "Care Patron is very user friendly and has so many integrations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115697)

AG

Aimee G.

Nursing Coordinator

> "Lack of integration with Powerschool; Have to document twice for same office visit"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___6648511)

MG

Michelle G.

Owner/horse guided life coach

> "Ease of use and integration into my business"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___3417639)

NS

Nancy S.

Speech Language Pathologist and Business Owner

> "The platform takes some getting used to and a few months in, I’m still not super efficient at navigating the features compared to others where it has taken just a few..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119616)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

PZ

Pam Z.

Clinical Social Worker

> "I dont find the documents for intake as easy go navigate for parents and guardians as I prefer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120183)

VS

VANESSA S.

CEO

> "After an extensive search for the right EHR system, this platform has proven to be both reliable and efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

LS

Lindsay S.

Program Director

> "Some of the features are a challenge to learn and can be difficult to navigate at times."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118141)

GH

Gillian H.

Founder and Program Director

> "The system is clean, easy to navigate, and thoughtfully designed for real‑world clinical workflows."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

MP

Marlo P.

Therapist

> "The system is not as user friendly as I would like."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125642)

LLR

Lufuno Lucky R.

Counsellor

> "The platform is exceptionally user-friendly, making it easy for our clients to navigate."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115945)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

AB

Andrew B.

Psychologist

> "The customer support is phenomenal and when you have questions are they not only quick they try and adapt your problem into the program if it already doesn't do that."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117916)

EB

Ember B.

Associate Marriage and Family Therapist

> "Furthermore, the AI transcription gets interrupted by updates to the software often."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116346)

AP

Anisha P.

Ayurvedic Practioner and Physical Therapist

> "The customer service is amazing and even the AI bot can answer most of my general questions in a very detailed, easy to follow way."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118075)

KW

Kimo W.

Therapist-owner

> "Common Feature availability issues that competitors have and customers may be used to"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118171)

JS

Josephine S.

Assistant Manager

> "Quite a few features were not yet available and I still feel like I am looking at the very beginnings of what will be a great product in a two or three years time...."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118322)

DY

Dohyun Y.

Counsellor

> "Customer service is not very responsive at times, and I would like the A.I. tools to be expanded more."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116580)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

## User interface

[ModMed](https://www.capterra.com/p/124590/EMA/)

4.48 (566)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.43 (859)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ModMed

Top features

32/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/124590/EMA/#features)

Carepatron

29/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

### Recognition

No recognitions have been awarded to ModMed

Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

ModMed

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ModMed

-   By ModMed
-   Located in United States
-   Founded in 2010

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

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