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Marketing, communications, digital strategy, creative production, marketing operations teams across all industries.
Retail & Manufacturing, Police & Law Enforcement, Media & Entertainment, Museums & Heritage, Marketing & Communications, Government & Public Services, and more.
MediaValet has been the perfect tool for us, and if you're serious about Digital Asset Management it might be the perfect tool for you too.
Other sites we have used in the office restrict the number we could have and it was really in issue. I believe they also back up all of the information so system crashes are never an issue or worry.
He's helped solve minor issues and answered common questions/concerns in a very speedy manner. It's also reassuring to know our assets are backed up on a cloud-based system and very safe and secure.
I hate that the interface isn't very touch friendly.
Plus, MediaValet's customer service is excellent and their team was incredibly helpful and supportive during the transfer of our files into the Digital Asset Management system.
It seems they are mostly user error and they have been very patient with us as a company.
Our site is nicely organized, easy to browse and has a pleasant and professional appearance. This was a big improvement for our company and the way we provide our digital assets to our customers.
Cost is a bit of a hindrance - but not certainly enough of one to cause us to look elsewhere. I think the ability for collaboration overrides this con, but it is pricey.
Great Add-text-to-multiple-photos-feature. Great Find-and-replace-feature.
There has been a somewhat high threshold for making changes or especially upgrades to server software. This has gotten worse after we lost our local dealer network.
I appreciate the clarity of knowing which IPTC fields we are dealing with and how to manage them.
The crop issue and the Pro interface annual cost are a point of frustration for end users and administrators.
We get great customer service from our FotoWare vendor (Pivotal). The FotoWare product itself feels like it is regularly being developed to align with contemporary needs.
If I manually choose two similar photos and want to enrich metadata in both: No automatic comparison of metadata. Configuration is sometimes for nerds - i.e. the text editor.
I have used the programs from fotoware for more than 15 years. Being able to search and find files in seconds has been amazing.
Zach Y.: Hi, my name is Zach. I am the creative director of my company. I would give MediaValet a three out of five stars. And for more reviews like this, click the link below. Before using MediaValet, we were using just a run of the mill FTP server. It was a bit clunky. Sometimes it wouldn't connect right. It was hard to have communication that was consistent back and forth with the client, and sometimes there would just be a lot more effort just to send them a file. So moving to MediaValet, it seemed like it was going to be a lot more streamlined. MediaValet allowed it a much more branded portal. It was really easy to show off our own brand and the brand of our clients within the portal itself. It didn't just look like a bunch of command prompt texts, like the FTP site. And then in addition to that, there was things like password protection links, and all right, here's an expiration date for this file so that you only have access for this amount of time. So there was just a lot more customization options available. MediaValet was fairly simple to get started with. You get your own login, access password, et cetera. I wish there was a little bit more options for setting up other members of your team, rather than just having to have a corporate login. But beyond that, it was fairly easy. So if you're looking to get MediaValet, it offers a great branded portal when you're uploading a lot of files to one central space. One thing to look out for is that if you are inviting an outside collaborator, someone who isn't part of your organization, sometimes there can be some bugs when they are trying to upload files. Sometimes it can take three, four or five times to actually get it to come through. But for internal stuff, it works great.
MediaValet
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FotoWare DAM
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