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CounSol.com vs Tebra: Which is a better fit?

Updated on February 9th, 2025
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Summary
Features in Mental Health EHR
18
Best performer
31
  • Electronic Signature
  • For Group Therapy
  • Reporting & Statistics
17
31
  • Coding Assistance
  • Customizable Reports
  • Insurance Eligibility Verification
User satisfaction
4.7
User reviews881
Ease of use
4.6
Functionality
4.5
Value for money
4.7
Customer support
4.9
3.9
User reviews1,292
Ease of use
4.0
Functionality
3.8
Value for money
3.6
Customer support
3.7
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

Tebra is the leading practice automation solution for independent practices that integrates seamlessly with 3rd party products.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Jennifer F
LMHC Owner
5.0

Jennifer: Hi, my name is Jennifer. I'm a licensed mental health counselor and private practice owner. I give council.com a five out of five. For more reviews like this, please click below. So before council.com in private practice, I researched a lot of different electronic health records and didn't use a different one in private practice in community mental health. I used a program called Avatar, which was a really large electronic health record system that wasn't really super user friendly. It was more designed for a really, really large agency and had much more kind of capacity and functionality than I needed in a small private practice setting. So in doing different research and kind of looking at simple practice, I looked at therapy notes, did a lot of things to kind of figure out which one had the most amount of functional applications that I was looking for. And so I kind of settled on Council was the best fit for my needs. So I chose council.com because it seemed to be the most user friendly. It had a lot of features that really worked for a private practice. I started as a group or as a solo practice and now I switched to a group practice and it's kind of implementation and utilization in both the solo and group practice really worked. I really liked the calendar integration as well as the scheduling and reminders for clients, making sure that they wouldn't miss sessions. And then recently, I've integrated all of my intake paperwork into their electronic format, so that clients can just fill out everything electronically. When it comes to documentation and billing and kind of accounting, it's really easy to stay on top of. It also has pretty handy kind of graphs and charts when it comes to finances, number of sessions, it kind of keeps track of a lot of things for you so that you can get a really good snapshot of kind of how your business and practice is doing. Not only in the moment, but over the course of the year, over the course of the last three years. So I really like that. I also can use it on my phone or my tablet or computer. And then recently, I've switched to becoming a group practice and I've been able to really easily train the staff that I work with now. So it's been really easy to teach, very easy to learn and it kind of... It's just really quite functional. So it's worked out pretty well. So in getting started with Council, it really was just a matter of kind of learning the system, which was pretty easy to do. It was just a matter of putting in clients, putting in some data. It works when you're really kind of small practice and small business and it's been easy to integrate into a larger practice where I have much more clients, I have staff now. It even has the option of having administrative staff to be able to utilize the system. So it was really just a matter of learning how the system works. They also have a really great customer service kind of aspect. I have someone who's kind of designed or who's assigned to working with me directly and so anytime I have a question of, "How do I fix this setting or can it work this way? Or how do I put in this form?" They have answered immediately, really within the same day, if not within the same hour. So having really an accessible kind of customer service person that I can directly reach out to, which I've done a bunch of times throughout the years has been really helpful. So that was a big part of the process and kind of just learning about the system and now it's just really quite easy to use. So it was a quick learning process. So and anyone considering using council.com, my first recommendation would be to do the trial period. You can try it out, I believe it's for 30 days for free, and you can really get an idea of what it's like to use the system and whether or not it's applications really match kind of your needs. So that I think would be the best kind of first step in really just figuring out whether or not that system kind of would work for your practice. So that would be my recommendation.

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Camille B
Office Manager
4.0

Camille B.: My name is Camille. I'm an office manager for BE MED PT, and I rate Tebra a four. So we were using OptimisPT before, but we weren't able to bill our claims even weekly, sometimes it was monthly. So we were getting really behind on our claims and money coming in, so we wanted to have a system that included billing as well. That's why we switched over to Tebra. We chose Tebra because it has a lot of different services that we could use it for, such as physical therapy, primary care. We love that we were able to create our own templates, and that was for every professional that is in our company. We also liked that it's very organized. It has the tabs in the patient profile, so it helped with the organization that we needed. The transition for me as office manager was actually very easy in the sense of having organization, just having to teach the front desk and the employees that do the most easy steps. Everybody got it very easily. Then the physical therapist was a little bit harder, but it was still very comfortable because they could create their own templates. It was just when we had to create the templates, it was a little bit hard in that part, but everything else was a smooth transition. I would advise to go ahead and do the switch, just because it is a very smooth program. You don't need a lot of common sense to utilize it. It does give you benefits of organization and having it your own way in the sense of doing your own templates, and then there's so many settings that you can use for the system where you can make it your own for you and your company.

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User interface
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CounSol.com

Top Features
18/31
  • Coding Assistance
  • Customizable Reports
  • For Substance Abuse Therapy
  • Insurance Eligibility Verification
  • Medication Alerts/Warnings
  • Medication Management
  • Mobile App
  • Patient Communications
  • Patient Portal
  • Practice Management
  • Prescription Management
  • Telemedicine
  • Third-Party Integrations
  • Appointment Scheduling
  • Charting
  • Claims Management
  • Confirmations/Reminders
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • EMR/EHR
  • E-Prescribing
  • For Group Therapy
  • For Mental/Behavioral Health
  • HIPAA Compliant
  • Initial Assessments
  • Medical Billing
  • Reporting & Statistics
  • Therapy Notes
  • Treatment Planning
  • Workflow Management
See All features
Hide Mental Health EHR Software Features -

Tebra

17/31
Show Mental Health EHR Software Features +
CounSol.com
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tebra
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CounSol.com
  • By CounSol.com
  • Located in United States
  • Founded in 2011
Tebra
  • By Tebra
  • Located in United States
  • Founded in 2004
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