# Compare CounSol.com vs Tebra 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CounSol.com and Tebra based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124769-129169/CounSol-com-vs-Tebra

---

# CounSol.com vs Tebra Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CounSol.comTebra2/4 selected

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

[## CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting Price

$49.95/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [827 reviews](#user-reviews)

Positive

810

Neutral

16

Negative

1

[## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

FG

Based on [1,356 reviews](#user-reviews)

Positive

1,003

Neutral

108

Negative

245

## Summary

* * *

Features in Mental Health EHR Software

Best performer

25 / 33

Only CounSol.com

-   Electronic Signature
-   For Group Therapy
-   Patient Communications

22 / 33

Only Tebra

-   Coding Assistance
-   Customizable Reports
-   Insurance Eligibility Verification

User satisfaction

User satisfaction

4.7

User reviews[827](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.9

User satisfaction

3.9

User reviews[1,356](https://www.capterra.com/p/129169/Tebra/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.6

Customer support

3.7

Price starts from

Price starts from

$49.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

Best for

Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity.

## User reviews

Pros & cons

MS

Michael S.

Psychologist

> "It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

WB

Wesley B.

Therapist

> "That is, I was required to complete lengthy documents, certifying that I would do things (e.g., maintain PCI manuals) that I doubt almost any..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LS

Lucy S.

Licensed Psychologist

> "It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

LB

Latasha B.

Clinical Director

> "The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

JE

Julie E.

Therapist

> "I only recently learned that I have to change the settings to have refunds apply to my clients' accounts so I have to tell them not to look at the..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6658065)

MS

Michael S.

Psychologist

> "The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

Abigail M.

Individual and Couples Therapist

> "Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact)"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

JA

Jennifer A.

OWNER- LICENSED MENTAL HEALTH COUNSELOR

> "Counsol.com has the availability for virtual telehealth sessions, but the feature is not user friendly for the therapist or client. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689443)

LS

Lucy S.

Licensed Psychologist

> "I love that my clients can access their account independently to manage sessions, print billing statements, and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

BM

Brad M.

Licensed Professional Counselor

> "The only thing that I can think of that I have not had luck with is getting them to add a fee so I can recoup clients that use a credit card. ..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

NK

Natalie K.

Owner

> "From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various features."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

BQ

Briana Q.

Clinical Social Worker

> "It's a lengthy process and, each time I ask why the money was not deposited, they do not provide an answer - it's hard to tell if this is because..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350298)

CD

Catherine D.

Owner

> "I wish that as technology has grown there were more webinars or trainings on how to use the software more effectively and that the notes temples..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350026)

QM

Queen M.

Therapist

> "the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6434795)

BD

Brenda D.

Director and Owner

> "It seamlessly integrates with scheduling, billing, and client communication, streamlining workflow for professionals."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6692001)

Abigail M.

Individual and Couples Therapist

> "I haven't figured out a way to assign a form for them to fill out on their end."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

MD

MARSHA D.

OWNER, CLINICIAN

> "Progress notes have check off boxes that are changeable, and assists in having HIPAA compliance."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005772)

DC

Deb C.

Owner

> "I would have to pay more monthly for my text reminders to state which office they have their session at."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427783)

NK

Natalie K.

Owner

> "The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

DL

Daniel L.

Mental Health Therapist

> "There are times where if i need to change one day or one week that the scheduler can be challenging."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351290)

MS

Michael S.

Psychologist

> "As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

SG

Stefanie G.

Licensed Clinical Social Worker

> "There is no ability to send HIPAA compliant faxes to other providers."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657674)

WB

Wesley B.

Therapist

> "They have been very responsive with my requests for practice-specific changes to the interface."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LM

Leticia M.

Licensed Professional Counselor

> "Some of the major Mental Health treatment approaches are missing from the listed interventions list on the progress note template such as IFS..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

DBL

Dr Barton L.

Psychologist

> "sensitive content hidden\] " is great, supportive, knowledgeable, and explains any aspect of the platform efficiently and easily with kindness and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021097)

JW

Jonee W.

Practitioner

> "Some features take time to learn, and setting up customization can be a bit tedious."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

SK

Samantha K.

Therapist

> "I have been using the system with a group practice and now individually and it has been seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021675)

AP

Angela P.

Owner LPC

> "For virtual sessions, there seems to always be connection issues, sound issues, etc."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6361984)

IQ

Ivan Q.

Practice Owner

> "Counsol gives the ability to great group, and complete group progress notes for all members. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689550)

TH

Teja H.

LISW

> "It can sometimes feel outdated in its interface and the look of the portal."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427546)

JW

Jonee W.

Practitioner

> "The client portal is a great feature, making it easy for clients to complete paperwork and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

MH

Matt H.

Licensed Professional Counselor

> "So, I question why I'm paying the same monthly subscription fee after years of use when it's not funding improvements."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6356544)

SM

Scott M.

Owner

> "I really like the ability to customize my dashboard. When I log in to my account, I see what's needed and I don't see anything else. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

ZB

Zach B.

Licensed Professional Counselor

> "I did not like the telehealth software option during the pandemic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350506)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "This program offers so many assets, making it a huge value, cost-wise."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

MW

Michelle W.

Owner and Mental Health Provider

> "The virtual platform is not very good, it has a lot of bugs."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6695964)

Dr. Dana C. A.

Licensed Marriage and Family Therapist

> "Everything can be signed electronically, and I can electronically send documents for therapy homework with ease."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657659)

EK

Emily K.

Play Therapist

> "I don’t like that I can’t click and drag appointments around the calendar like I could with other software I have tried."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#SoftwareAdvice___6144444)

HB

Halie B.

Licensed Professional Counselor- Associate

> "It offers excellent value for the cost, especially when compared to similar platforms."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7029013)

LN

LaToya N.

Therapist

> "It can be very challenging navigating the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6368579)

MM

Monika M.

Professional Counselor

> "A safe and secure space to conduct my notes, sessions, and communications with clients."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427879)

SM

Scott M.

Owner

> "CounSol addressed many of those issues, but fell short in other ways. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "This has been helpful b/c following up with questions/comments is done with ease; there is no familiarizing someone "new" to the case/issue. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

KM

Kimberly M.

Owner, Clinical and Executive Supervisor, Therapist

> "If I had to select a "con", I'd say that I am not crazy about the telehealth platform as 99 percent of our clients cannot access it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6226092)

LB

Latasha B.

Clinical Director

> "Counsol is also one of the most affordable ERS system that I have used."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

SM

Scott M.

Owner

> "I came from a big-name CRM for therapists and absolutely hated it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

SF

Shelley F.

Mental Health Therapist

> "regularly helps with various things to repair/fix my mistakes to helping me change something and do it differently. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6253796)

KS

Kathryn S.

Psychotherapist

> "Forms were difficult to implement, and there was zero customization of the client registration form, meaning my clients were being asked to input..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826899)

JB

Jessica B.

Psychotherapist

> "I learn best in this fashion and I can't thank Counsel enough for providing this helpful provider support! "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020456)

VR

Verified Reviewer

Executive Director

> "Sometimes it is quite confusing (particularly at first). And sometimes one cannot understand certain features, particularly around insurance..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4950011)

RS

Rachel S.

Practice owner

> "I also really appreciate the simplicity of submitting insurance claims and the seamless accounting for payments received."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427805)

RW

Rebecca W.

Licensed Mental Health Counselor

> "Adding new clients if they don't log on right away they can get lost in the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949099)

DL

Deborah L.

Clinical Social Worker

> "In the end, I chose CounSol for their impressive customer support. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020880)

JU

Jodi U.

LMHC

> "It took me a while to figure out the ability to keep the billing separate between the Total and Client responsibility headings."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3923449)

PS

Pam S.

Owner, LCSW

> "I like the personalized service, fast response time and individual forms created."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689668)

DM

Debbie M.

Licensed Professional Counselor

> "They receive error messages. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949081)

RN

Roxanne N.

Licensed Professional Counselor

> "I appreciate all of the different options to create my own templates and all of the features involved."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351898)

DD

Dee D.

President

> "Things like, crisis, client contact, groups, case management, peer support specialists, and prescribers, are no billable due to the documents that..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838946)

LH

Linda H.

Psychotherapist

> "I loved the ease of this EHR service. Whenever I had a problem on my end, such as wanting the service but needing to go part time, their customer..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6247572)

HS

Heather S.

Licensed Mental Health Counselor

> "They have been able to change small features for me (adding time zone to text reminders, for example), but the other features I really need are..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366482)

AL

Ashley L.

Therapist

> "I have really appreciated CounSol on the whole and value their customer support, ease of set up, prioritization of protecting client information,..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350040)

GN

Grey N.

Counselor

> "The integrated telehealth is really basic and doesn’t work as well as others."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3829320)

BK

Brittany K.

Counselor

> "He is quick to respond, always helps solve problems, answers questions efficiently, and never gives up even when we encounter something unusual."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6857516)

Leslie M.

Owner

> "It lacks flexibility there, cant add a co-clinician."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3827458)

LM

Leticia M.

Licensed Professional Counselor

> "I was able to set-up my system relying on this guide including uploading treatment worksheets for each progress note session where this was..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

BS

Brenda S.

Counselor

> "Some of the reports are difficult to navigate on my own."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4462819)

Abigail M.

Individual and Couples Therapist

> "I'm used to working with the system and my contact point has always been helpful and responsive."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

BK

Brittany K.

Counselor

> "Billing is a little complicated and that has probably been the most frustrating piece."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826948)

BM

Brad M.

Licensed Professional Counselor

> "I love the personal touch and having LIVE customer service, unlike almost all other counseling EHR services that you find out there."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

KO

Kisha O.

Marriage and Family Therapist

> "The ability to create and upload your own forms is a little confusing and time consuming at first. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366580)

DF

Dana F.

Owner Therapist

> "Reminder texts are standard and helpful as well as payment through Square is seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351475)

BS

Brianna S.

LCSW

> "In moments, the program has seemed unintuitive and has felt difficult to navigate; but my assigned customer service rep has ALWAYS been available..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838715)

VW

Vernesia W.

Licensed Professional Counselor

> "It helps with time management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005745)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

KB

Kristal B.

Owner Therapist

> "CounSol offers the best customer support with your own personal rep who responds to your needs in a very timely manner."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350522)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

EQ

Elizabeth Q.

Therapist

> "I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005794)

SM

Shawna M.

Director

> "The telehealth system could use some improvement as it does not have a share feature."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3336202)

[View Reviews](https://www.capterra.com/p/124769/CounSol-com/reviews/)

FG

Freya G.

Administrative Staff

> "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688)

EW

Erin W.

PTSD Therapist and Medical Advocate, School Advocate

> "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. When I..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800)

EB

Elise B.

physician

> "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for patients..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

AS

Angela S.

Billing

> "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get the..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366)

HM

Hemal M.

Attending Physician

> "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

HH

Hillary H.

Physician

> "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite that..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

MM

Matt M.

Pedorthist

> "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records seamless."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366)

JF

Julia F.

Not specifying

> "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

DS

Diane S.

Owner

> "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641)

HM

Hemal M.

Attending Physician

> "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

CF

Collette F.

Provider

> "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

EB

Elise B.

physician

> "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

AL

Andrea L.

clinician

> "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972)

RH

Robbie H.

Administrator

> "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure out..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705)

AKT

Anish Kumar T.

Process Associate

> "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799)

SR

Suzanne R.

Billing Coordinator

> "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

CB

Coley B.

Administrator

> "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

BS

Betty S.

Office Manager

> "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually hear..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402)

CB

Coley B.

Administrator

> "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless operation,..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

CN

Curtis N.

Practice Manager

> "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

DT

Diana T.

Clinical Office Manager

> "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

HH

Hillary H.

Physician

> "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

SG

Stephen G.

Pediatric Neurologist

> "Great clinical notes/procedures etc outlay and secure patient records"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

MS

Mariah S.

Nurse Practitioner

> "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that they..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258)

SV

Shay V.

Medical Biller

> "Great for Billing insurance and managing patient accounts."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622)

KS

Karen S.

Director of Operations

> "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from active..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544)

KW

Kate W.

Nurse Practitioner

> "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112)

CA

Chelsea A.

Owner

> "It is also difficult to offer a refund to patients for overpayment."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

VR

Verified Reviewer

PMHNP

> "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user interface..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791)

JF

Julia F.

Not specifying

> "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

SR

Suzanne R.

Billing Coordinator

> "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I needed to..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

RR

Ryan R.

Clinic Manager

> "Other companies were able to work with my clinic so I could use their software, but Tebra told me they could not help me use the functionality I paid for, and..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6289118)

SG

Stephen G.

Pediatric Neurologist

> "Great coomunication with constant updates, new developments, changes, improvements etc"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

CB

Curt B.

Doctor of Chiropractic

> "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414)

SG

Stephen G.

Pediatric Neurologist

> "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

CC

CORALEE C.

Physician

> "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660)

HR

Heidi R.

office manager

> "Most importantly, it allows me to focus more on my patients and less on administrative tasks."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478)

MD

Michelle D.

APRN, owner

> "There are not enough screening tools to come as standard within the specialty of psychiatry."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409)

DT

Diana T.

Clinical Office Manager

> "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

MJ

Mary J.

Owner Administrator

> "Unhappy with the experience, training was poor and assistance with issues is not as one would expect."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559)

AM

Ali M.

Credentialing Executive

> "Tebra has been a solid platform for streamlining our daily operations."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484)

JB

Justin B.

Clinician

> "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

AC

Angelica C.

medical assistant

> "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444)

NE

Ngozi E.

PMHNP

> "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a thick..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891)

SP

Satya P.

Physician

> "Good customer support, along with official resources, it has university, blogs and group of other users helping each other."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115)

MP

Monica P.

Psychiatric Nurse Practitioner

> "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

CN

Curtis N.

Practice Manager

> "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

PB

Paula B.

PMHNP

> "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431)

AM

April M.

office manager and biller

> "I also believe it is easy for patients to read their medical records if they request them."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

AM

April M.

office manager and biller

> "The billing side is more difficult to understand. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

CA

Chelsea A.

Owner

> "I usually get a response back within 24 hours of putting in a request."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

IF

Ismel F.

PMHNP-BC

> "The cancellation fee is ridiculously high, and even if your practice makes no revenue because of their bad service and support, they still charge the fee."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

MAS

Mary Ann S.

APRN

> "Tebra offers several charting tools that are very helpful."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175)

RR

Ryan R.

Clinic Manager

> "Tebra was non-functional for my practice, and they were more concerned with me continuing to pay despite my inability to use the software than they were with..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6289118)

RH

Renee H.

Outpatient Therapist

> "I really like the flow of how easy it is to type notes and it saves as you go."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027028)

GJ

Greg J.

Clinic Director

> "We have 245 customer support cases and that's just the times that we've gotten frustrated to the point that we are willing to call and deal with their terrible..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6243896)

ME

Marcy E.

Billing and Jack of all trades

> "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373)

VB

Vanessa B.

doctor

> "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box; sections..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204)

MP

Monica P.

Psychiatric Nurse Practitioner

> "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it brings your..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

IF

Ismel F.

PMHNP-BC

> "I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

RB

Renee B.

Billing Manager

> "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969)

HH

Hillary H.

Physician

> "It has been 4 mos and no one has been able to change this."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

CB

Coley B.

Administrator

> "It's an indispensable tool for our practice."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

KP

Karen P.

Founder

> "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047)

AT

Arianne T.

Medical Billing

> "It is easy to check the schedule, like in other EMR systems."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027424)

SM

Sam M.

ARNP

> "This has been a longstanding problem that has not been resolved."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

BC

Brad C.

Admissions Director

> "From payments to full integration with your website, it is a game changer."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6811361)

CA

Chelsea A.

Owner

> "Not great. Since I just changed EMRs, I don't want to change it again, but I am seriously considering it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

TH

Timothy H.

Therapist

> "I have seen an increase in customer support in the past 4-6 moths."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043253)

SM

Sam M.

ARNP

> "They are unable to fix it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

CB

Coley B.

Administrator

> "We've been incredibly impressed with Tebra’s patient management application."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

JB

Justin B.

Clinician

> "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

KW

Kate W.

Nurse Practitioner

> "It took a few uses to get used to it but now it's very user friendly. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112)

CR

CHRISTOPHER R.

Nurse Practitioner

> "Trizetto put my EIN wrong in billing and I can't bill for several insurances. "

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568)

SC

Susan C.

Psychiatric Mental Health Nurse Practitioner

> "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294)

KA

Kamala A.

Physician

> "then you get auto replies saying that the reply will get further delayed if you message repeatedly!"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

CF

Collette F.

Provider

> "Tebra has shown time and time again that they are a partner in our success."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

CN

Curtis N.

Practice Manager

> "frustrating. Why can't Tebra coax Mother Nather to straighten up!"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

LM

Luis M.

Psychiatry

> "Love the professionalism and be able to talk to an US representative that knows the system"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7000146)

VR

Verified Reviewer

Office Manager

> "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which they..."

[See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728)

[View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

## User interface

4.74 (827)

3.94 (1,356)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CounSol.com

Top features

25/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/124769/CounSol-com/#features)

Tebra

22/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/129169/Tebra/#features)

### Recognition

No recognitions have been awarded to CounSol.com

No recognitions have been awarded to Tebra

### Deployment & support

CounSol.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Tebra

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CounSol.com

-   By CounSol.com
-   Located in United States
-   Founded in 2011

Tebra

-   By Tebra
-   Located in United States
-   Founded in 2004

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4.7

[View full comparison](https://www.capterra.com/compare/124769-156391/CounSol-com-vs-Kipu-EMR)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124590-129169/EMA-vs-Tebra)

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.74 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

vs

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

$49.95/month

Price

$58/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/73807-124769/BestNotes-vs-CounSol-com)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.39 (447)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.4

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra)