# Compare CounSol.com vs Kipu 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CounSol.com and Kipu based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124769-156391/CounSol-com-vs-Kipu-EMR

---

# CounSol.com vs Kipu Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CounSol.comKipu2/4 selected

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (213)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

[## CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting Price

$49.95/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [827 reviews](#user-reviews)

Positive

810

Neutral

16

Negative

1

[## Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (213)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JB

Based on [213 reviews](#user-reviews)

Positive

201

Neutral

8

Negative

4

## Summary

* * *

Features in Mental Health EHR Software

25 / 33

Best performer

30 / 33

Only Kipu

-   Coding Assistance
-   Customizable Reports
-   For Substance Abuse Therapy

User satisfaction

User satisfaction

4.7

User reviews[827](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.9

User satisfaction

4.7

User reviews[213](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$49.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

Best for

Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions.

## User reviews

Pros & cons

MS

Michael S.

Psychologist

> "It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

WB

Wesley B.

Therapist

> "That is, I was required to complete lengthy documents, certifying that I would do things (e.g., maintain PCI manuals) that I doubt almost any..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LS

Lucy S.

Licensed Psychologist

> "It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

LB

Latasha B.

Clinical Director

> "The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

JE

Julie E.

Therapist

> "I only recently learned that I have to change the settings to have refunds apply to my clients' accounts so I have to tell them not to look at the..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6658065)

MS

Michael S.

Psychologist

> "The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

Abigail M.

Individual and Couples Therapist

> "Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact)"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

JA

Jennifer A.

OWNER- LICENSED MENTAL HEALTH COUNSELOR

> "Counsol.com has the availability for virtual telehealth sessions, but the feature is not user friendly for the therapist or client. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689443)

LS

Lucy S.

Licensed Psychologist

> "I love that my clients can access their account independently to manage sessions, print billing statements, and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

BM

Brad M.

Licensed Professional Counselor

> "The only thing that I can think of that I have not had luck with is getting them to add a fee so I can recoup clients that use a credit card. ..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

NK

Natalie K.

Owner

> "From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various features."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

BQ

Briana Q.

Clinical Social Worker

> "It's a lengthy process and, each time I ask why the money was not deposited, they do not provide an answer - it's hard to tell if this is because..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350298)

CD

Catherine D.

Owner

> "I wish that as technology has grown there were more webinars or trainings on how to use the software more effectively and that the notes temples..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350026)

QM

Queen M.

Therapist

> "the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6434795)

BD

Brenda D.

Director and Owner

> "It seamlessly integrates with scheduling, billing, and client communication, streamlining workflow for professionals."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6692001)

Abigail M.

Individual and Couples Therapist

> "I haven't figured out a way to assign a form for them to fill out on their end."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

MD

MARSHA D.

OWNER, CLINICIAN

> "Progress notes have check off boxes that are changeable, and assists in having HIPAA compliance."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005772)

DC

Deb C.

Owner

> "I would have to pay more monthly for my text reminders to state which office they have their session at."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427783)

NK

Natalie K.

Owner

> "The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

DL

Daniel L.

Mental Health Therapist

> "There are times where if i need to change one day or one week that the scheduler can be challenging."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351290)

MS

Michael S.

Psychologist

> "As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

SG

Stefanie G.

Licensed Clinical Social Worker

> "There is no ability to send HIPAA compliant faxes to other providers."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657674)

WB

Wesley B.

Therapist

> "They have been very responsive with my requests for practice-specific changes to the interface."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LM

Leticia M.

Licensed Professional Counselor

> "Some of the major Mental Health treatment approaches are missing from the listed interventions list on the progress note template such as IFS..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

DBL

Dr Barton L.

Psychologist

> "sensitive content hidden\] " is great, supportive, knowledgeable, and explains any aspect of the platform efficiently and easily with kindness and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021097)

JW

Jonee W.

Practitioner

> "Some features take time to learn, and setting up customization can be a bit tedious."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

SK

Samantha K.

Therapist

> "I have been using the system with a group practice and now individually and it has been seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021675)

AP

Angela P.

Owner LPC

> "For virtual sessions, there seems to always be connection issues, sound issues, etc."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6361984)

IQ

Ivan Q.

Practice Owner

> "Counsol gives the ability to great group, and complete group progress notes for all members. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689550)

TH

Teja H.

LISW

> "It can sometimes feel outdated in its interface and the look of the portal."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427546)

JW

Jonee W.

Practitioner

> "The client portal is a great feature, making it easy for clients to complete paperwork and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

MH

Matt H.

Licensed Professional Counselor

> "So, I question why I'm paying the same monthly subscription fee after years of use when it's not funding improvements."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6356544)

SM

Scott M.

Owner

> "I really like the ability to customize my dashboard. When I log in to my account, I see what's needed and I don't see anything else. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

ZB

Zach B.

Licensed Professional Counselor

> "I did not like the telehealth software option during the pandemic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350506)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "This program offers so many assets, making it a huge value, cost-wise."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

MW

Michelle W.

Owner and Mental Health Provider

> "The virtual platform is not very good, it has a lot of bugs."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6695964)

Dr. Dana C. A.

Licensed Marriage and Family Therapist

> "Everything can be signed electronically, and I can electronically send documents for therapy homework with ease."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657659)

EK

Emily K.

Play Therapist

> "I don’t like that I can’t click and drag appointments around the calendar like I could with other software I have tried."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#SoftwareAdvice___6144444)

HB

Halie B.

Licensed Professional Counselor- Associate

> "It offers excellent value for the cost, especially when compared to similar platforms."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7029013)

LN

LaToya N.

Therapist

> "It can be very challenging navigating the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6368579)

MM

Monika M.

Professional Counselor

> "A safe and secure space to conduct my notes, sessions, and communications with clients."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427879)

SM

Scott M.

Owner

> "CounSol addressed many of those issues, but fell short in other ways. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "This has been helpful b/c following up with questions/comments is done with ease; there is no familiarizing someone "new" to the case/issue. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

KM

Kimberly M.

Owner, Clinical and Executive Supervisor, Therapist

> "If I had to select a "con", I'd say that I am not crazy about the telehealth platform as 99 percent of our clients cannot access it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6226092)

LB

Latasha B.

Clinical Director

> "Counsol is also one of the most affordable ERS system that I have used."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

SM

Scott M.

Owner

> "I came from a big-name CRM for therapists and absolutely hated it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

SF

Shelley F.

Mental Health Therapist

> "regularly helps with various things to repair/fix my mistakes to helping me change something and do it differently. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6253796)

KS

Kathryn S.

Psychotherapist

> "Forms were difficult to implement, and there was zero customization of the client registration form, meaning my clients were being asked to input..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826899)

JB

Jessica B.

Psychotherapist

> "I learn best in this fashion and I can't thank Counsel enough for providing this helpful provider support! "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020456)

VR

Verified Reviewer

Executive Director

> "Sometimes it is quite confusing (particularly at first). And sometimes one cannot understand certain features, particularly around insurance..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4950011)

RS

Rachel S.

Practice owner

> "I also really appreciate the simplicity of submitting insurance claims and the seamless accounting for payments received."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427805)

RW

Rebecca W.

Licensed Mental Health Counselor

> "Adding new clients if they don't log on right away they can get lost in the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949099)

DL

Deborah L.

Clinical Social Worker

> "In the end, I chose CounSol for their impressive customer support. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020880)

JU

Jodi U.

LMHC

> "It took me a while to figure out the ability to keep the billing separate between the Total and Client responsibility headings."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3923449)

PS

Pam S.

Owner, LCSW

> "I like the personalized service, fast response time and individual forms created."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689668)

DM

Debbie M.

Licensed Professional Counselor

> "They receive error messages. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949081)

RN

Roxanne N.

Licensed Professional Counselor

> "I appreciate all of the different options to create my own templates and all of the features involved."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351898)

DD

Dee D.

President

> "Things like, crisis, client contact, groups, case management, peer support specialists, and prescribers, are no billable due to the documents that..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838946)

LH

Linda H.

Psychotherapist

> "I loved the ease of this EHR service. Whenever I had a problem on my end, such as wanting the service but needing to go part time, their customer..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6247572)

HS

Heather S.

Licensed Mental Health Counselor

> "They have been able to change small features for me (adding time zone to text reminders, for example), but the other features I really need are..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366482)

AL

Ashley L.

Therapist

> "I have really appreciated CounSol on the whole and value their customer support, ease of set up, prioritization of protecting client information,..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350040)

GN

Grey N.

Counselor

> "The integrated telehealth is really basic and doesn’t work as well as others."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3829320)

BK

Brittany K.

Counselor

> "He is quick to respond, always helps solve problems, answers questions efficiently, and never gives up even when we encounter something unusual."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6857516)

Leslie M.

Owner

> "It lacks flexibility there, cant add a co-clinician."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3827458)

LM

Leticia M.

Licensed Professional Counselor

> "I was able to set-up my system relying on this guide including uploading treatment worksheets for each progress note session where this was..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

BS

Brenda S.

Counselor

> "Some of the reports are difficult to navigate on my own."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4462819)

Abigail M.

Individual and Couples Therapist

> "I'm used to working with the system and my contact point has always been helpful and responsive."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

BK

Brittany K.

Counselor

> "Billing is a little complicated and that has probably been the most frustrating piece."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826948)

BM

Brad M.

Licensed Professional Counselor

> "I love the personal touch and having LIVE customer service, unlike almost all other counseling EHR services that you find out there."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

KO

Kisha O.

Marriage and Family Therapist

> "The ability to create and upload your own forms is a little confusing and time consuming at first. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366580)

DF

Dana F.

Owner Therapist

> "Reminder texts are standard and helpful as well as payment through Square is seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351475)

BS

Brianna S.

LCSW

> "In moments, the program has seemed unintuitive and has felt difficult to navigate; but my assigned customer service rep has ALWAYS been available..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838715)

VW

Vernesia W.

Licensed Professional Counselor

> "It helps with time management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005745)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

KB

Kristal B.

Owner Therapist

> "CounSol offers the best customer support with your own personal rep who responds to your needs in a very timely manner."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350522)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

EQ

Elizabeth Q.

Therapist

> "I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005794)

SM

Shawna M.

Director

> "The telehealth system could use some improvement as it does not have a share feature."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3336202)

[View Reviews](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Jacob B.

Clinical Director

> "Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

Jacob B.

Clinical Director

> "However, the lack of intuitive task management and integration features often complicated daily workflows, requiring..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

Jacob B.

Clinical Director

> "Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents,..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

MS

Michael S.

Office Manager

> "Also, we run 3 different Kipu setups and cannot transfer charts between the systems."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324087)

VR

Verified Reviewer

CDCA

> "Very good about selecting whom has access to what."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

Jacob B.

Clinical Director

> "The treatment plan module was particularly underutilized due to its complexity."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

HN

Hassam N.

operations manager

> "It a a simple platform that made us capable of dealing with our regular tasks efficiently and to manage almost all of..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955881)

VR

Verified Reviewer

CDCA

> "At least a couple times a week it lags really bad."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

JG

John G.

Support staff

> "The thing I like most about KIPU is, I am able to input and store all the critical information that I need to keep..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970378)

PW

Paul W.

Peer Recovery Support Specialist

> "Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

GY

Gordon Y.

Clinical Addictions Counsellor

> "I like to ease of use and it's ability to collect and manage a large amount of data on each client."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334740)

RG

Rachel G.

Therapist

> "Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

AB

Angel B.

Office Manager

> "KIPU is simple to use and provides you will a help tab the gives you detailed instruction on how too."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324048)

RB

Rebecca B.

APRN

> "i dont like how certain labs arent labeled and you have to click through every one to look for something specific."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334928)

RB

Rachel B.

Mental Health Therapist

> "I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954687)

LG

Lauri G.

Teacher

> "The information tabs can get confusing at times."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330462)

UI

Ugochi I.

Nurse Practitioner

> "Easy to navigate the dashboard and find patients."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6808268)

VB

Van B.

Associate Therapist

> "For instance, in order to diagnose/create a treatment plan for an anger problem I would have to choose between a..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955074)

JA

Judy A.

Addiction Therapist

> "Kipu allows for good tracking of clients and optimal connection with other team members on their progress."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964035)

JB

Jack B.

Recovery Coach

> "Once you went to saw him unless you’re an admin, you can’t fix it if you made a mistake"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324167)

KF

Ken F.

Child Care Administrator

> "After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

JM

Jennilyn M.

RN Guided Imagery Hypnotherapist

> "I frequently have to reset my password and I get frustrated"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6329571)

AF

Allison F.

Behavioral Health Technician

> "I have used KIPU for over 2 years, and have never had any issues navigating the system of data entry."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324040)

TN

Tawana N.

Peer Support Specialist

> "It can be slow at times bringing up our clients name."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6336699)

KW

Keesha W.

Behavior Health Technician

> "It has everything I need to assist in helping the clients"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6323999)

KR

Kristi R.

Director of Training

> "Features do not work, system down fairly often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6335019)

KF

Ken F.

Child Care Administrator

> "It's everything you want in an electronic medical program. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

RG

Rachel G.

Therapist

> "I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

PW

Paul W.

Peer Recovery Support Specialist

> "Being able to access clients' data using partial matches as well as first and last names has helped."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

SR

Sarah R.

Registered Nurse

> "Just ok but could use some improvement from a nursing point of view."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

SR

Sarah R.

Registered Nurse

> "It looks modern and is not a "cluttered" program."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

RH

Richard H.

Therapist

> "I find that the system can time out in the middle of sessions and the information that was added gets lost."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954669)

SV

Stephanie V.

Kentucky Peer Support Specialist

> "Kipu makes it very easy to enter my notes for my required daily documentation for groups and individual notes."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955277)

AR

Amy R.

Clinical Supervisor

> "There is no option for task alerts for deadlines or daily reminders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954826)

EO

Erica O.

HR

> "For me as an admin person, I really love Kipu."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7000326)

RG

Rachel G.

Therapist

> "Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

JH

Joseph H.

Clinical Director

> "Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334733)

NN

Nicole N.

Recovery Coach

> "It asks you to change your password quite often and it becomes a hassle when trying to reset it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954941)

TH

Tracy H.

Utilization Review

> "They make it easy to organize our forms and clinical needed to keep track of our patients medical records."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4977196)

LP

Lucas P.

Director of Operations

> "We haven't had to use customer service very often in the last two years, but we have switched account reps a couple..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954712)

TE

Tammy E.

Executive Director

> "The set up is easy, writing notes is 5 minutes or less."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6328634)

EV

Eric V.

Substance abuse counselor

> "It buffers and does not save and updates are not shown"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4978643)

LS

Leah S.

Primary Therapist

> "It assists me in making timely notes and effective treatment plans."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976348)

AI

Albert I.

Treatment Technician

> "Nothing at this time. When I first started using it the page didn't update as quickly as it does now."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954627)

DR

Daniel R.

Program Director

> "I like the ability to toggle between patients quickly and access multiple programs."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

PW

Paul W.

Peer Recovery Support Specialist

> "In the previous application we were using, we were regularly experiencing technical difficulties including outages."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

TB

Teresa B.

Adult Peer Support Specialist

> "I love that Kipu is so organized. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330245)

TM

Titus M.

Admin

> "They just want your money ."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

GW

Glenn W.

Clinical Therapist

> "I have had no issues with KIPU since we began using it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324038)

AS

Amanda S.

Behavioral health tech

> "Sometimes it freezes and will lock up. And it logs you out frequently"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970784)

MV

Morgan V.

Behavioral health technician

> "KiPu allows us to properly document client interactions"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964239)

HO

Hope O.

Therapist

> "I do not like all the documentation that we have to do but Kipu makes it easier to navigate"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964925)

BM

Barbara M.

LVN

> "Love it very similar to PCC easy to teach to non staff nurses"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324443)

DR

Daniel R.

Program Director

> "Forms being deleted after being kicked off."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

CK

Crystal K.

LPN

> "I also like that I am able to go into provider notes to double check orders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4958083)

JP

Joanne P.

Billing Specialist

> "Can't see scanned Insurance card."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976467)

RT

Rochelle T.

Registered Nurse

> "I like that the charting is straight forward and the technology can easily be manipulated to fit our practice."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4960360)

MM

Miguel M.

Treatment technician

> "I don't really like that you have to change your password every so often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954743)

TM

Titus M.

Admin

> "The are friendly when you are signing up"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

VH

Veronica H.

AMFT

> "I have yet to run into any issues worth reporting here"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964922)

JJ

John J.

Clinical Director

> "Any times that the organization has had questions or concerns we have been able to get ahold of support and have the..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964237)

DG

Duranda G.

Medical receptionist

> "I wish it worked with ease as some other EMRS it doesn’t help verify the insurance like some does and to help identify..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___3391116)

[View Reviews](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

## User interface

4.74 (827)

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)

4.71 (213)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CounSol.com

25/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/124769/CounSol-com/#features)

Kipu

Top features

30/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/156391/Kipu-EMR/#features)

### Recognition

No recognitions have been awarded to CounSol.com

No recognitions have been awarded to Kipu

### Deployment & support

CounSol.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kipu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CounSol.com

-   By CounSol.com
-   Located in United States
-   Founded in 2011

Kipu

-   By Kipu Systems
-   Located in United States
-   Founded in 2012

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