# Compare CounSol.com vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CounSol.com and Jane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124769-178984/CounSol-com-vs-Jane-App

---

# CounSol.com vs Jane Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CounSol.comJane2/4 selected

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[## CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting Price

$49.95/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [827 reviews](#user-reviews)

Positive

810

Neutral

16

Negative

1

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [490 reviews](#user-reviews)

Positive

472

Neutral

11

Negative

7

## Summary

* * *

Key features rated by users

Features selected based on 4,397 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Feature ratings

HIPAA Compliant

4.9

Therapy Notes

4.6

Charting

4.6

EMR/EHR

4.8

Appointment Scheduling

4.7

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Therapy Notes

5.0

Charting

4.7

EMR/EHR

4.7

Appointment Scheduling

4.9

User satisfaction

User satisfaction

4.7

User reviews[827](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.9

User satisfaction

4.8

User reviews[490](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$49.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

## User reviews

Pros & cons

MS

Michael S.

Psychologist

> "It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

WB

Wesley B.

Therapist

> "That is, I was required to complete lengthy documents, certifying that I would do things (e.g., maintain PCI manuals) that I doubt almost any..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LS

Lucy S.

Licensed Psychologist

> "It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

LB

Latasha B.

Clinical Director

> "The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

JE

Julie E.

Therapist

> "I only recently learned that I have to change the settings to have refunds apply to my clients' accounts so I have to tell them not to look at the..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6658065)

MS

Michael S.

Psychologist

> "The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

Abigail M.

Individual and Couples Therapist

> "Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact)"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

JA

Jennifer A.

OWNER- LICENSED MENTAL HEALTH COUNSELOR

> "Counsol.com has the availability for virtual telehealth sessions, but the feature is not user friendly for the therapist or client. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689443)

LS

Lucy S.

Licensed Psychologist

> "I love that my clients can access their account independently to manage sessions, print billing statements, and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

BM

Brad M.

Licensed Professional Counselor

> "The only thing that I can think of that I have not had luck with is getting them to add a fee so I can recoup clients that use a credit card. ..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

NK

Natalie K.

Owner

> "From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various features."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

BQ

Briana Q.

Clinical Social Worker

> "It's a lengthy process and, each time I ask why the money was not deposited, they do not provide an answer - it's hard to tell if this is because..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350298)

CD

Catherine D.

Owner

> "I wish that as technology has grown there were more webinars or trainings on how to use the software more effectively and that the notes temples..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350026)

QM

Queen M.

Therapist

> "the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6434795)

BD

Brenda D.

Director and Owner

> "It seamlessly integrates with scheduling, billing, and client communication, streamlining workflow for professionals."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6692001)

Abigail M.

Individual and Couples Therapist

> "I haven't figured out a way to assign a form for them to fill out on their end."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

MD

MARSHA D.

OWNER, CLINICIAN

> "Progress notes have check off boxes that are changeable, and assists in having HIPAA compliance."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005772)

DC

Deb C.

Owner

> "I would have to pay more monthly for my text reminders to state which office they have their session at."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427783)

NK

Natalie K.

Owner

> "The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

DL

Daniel L.

Mental Health Therapist

> "There are times where if i need to change one day or one week that the scheduler can be challenging."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351290)

MS

Michael S.

Psychologist

> "As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

SG

Stefanie G.

Licensed Clinical Social Worker

> "There is no ability to send HIPAA compliant faxes to other providers."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657674)

WB

Wesley B.

Therapist

> "They have been very responsive with my requests for practice-specific changes to the interface."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LM

Leticia M.

Licensed Professional Counselor

> "Some of the major Mental Health treatment approaches are missing from the listed interventions list on the progress note template such as IFS..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

DBL

Dr Barton L.

Psychologist

> "sensitive content hidden\] " is great, supportive, knowledgeable, and explains any aspect of the platform efficiently and easily with kindness and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021097)

JW

Jonee W.

Practitioner

> "Some features take time to learn, and setting up customization can be a bit tedious."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

SK

Samantha K.

Therapist

> "I have been using the system with a group practice and now individually and it has been seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021675)

AP

Angela P.

Owner LPC

> "For virtual sessions, there seems to always be connection issues, sound issues, etc."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6361984)

IQ

Ivan Q.

Practice Owner

> "Counsol gives the ability to great group, and complete group progress notes for all members. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689550)

TH

Teja H.

LISW

> "It can sometimes feel outdated in its interface and the look of the portal."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427546)

JW

Jonee W.

Practitioner

> "The client portal is a great feature, making it easy for clients to complete paperwork and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

MH

Matt H.

Licensed Professional Counselor

> "So, I question why I'm paying the same monthly subscription fee after years of use when it's not funding improvements."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6356544)

SM

Scott M.

Owner

> "I really like the ability to customize my dashboard. When I log in to my account, I see what's needed and I don't see anything else. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

ZB

Zach B.

Licensed Professional Counselor

> "I did not like the telehealth software option during the pandemic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350506)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "This program offers so many assets, making it a huge value, cost-wise."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

MW

Michelle W.

Owner and Mental Health Provider

> "The virtual platform is not very good, it has a lot of bugs."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6695964)

Dr. Dana C. A.

Licensed Marriage and Family Therapist

> "Everything can be signed electronically, and I can electronically send documents for therapy homework with ease."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657659)

EK

Emily K.

Play Therapist

> "I don’t like that I can’t click and drag appointments around the calendar like I could with other software I have tried."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#SoftwareAdvice___6144444)

HB

Halie B.

Licensed Professional Counselor- Associate

> "It offers excellent value for the cost, especially when compared to similar platforms."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7029013)

LN

LaToya N.

Therapist

> "It can be very challenging navigating the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6368579)

MM

Monika M.

Professional Counselor

> "A safe and secure space to conduct my notes, sessions, and communications with clients."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427879)

SM

Scott M.

Owner

> "CounSol addressed many of those issues, but fell short in other ways. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "This has been helpful b/c following up with questions/comments is done with ease; there is no familiarizing someone "new" to the case/issue. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

KM

Kimberly M.

Owner, Clinical and Executive Supervisor, Therapist

> "If I had to select a "con", I'd say that I am not crazy about the telehealth platform as 99 percent of our clients cannot access it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6226092)

LB

Latasha B.

Clinical Director

> "Counsol is also one of the most affordable ERS system that I have used."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

SM

Scott M.

Owner

> "I came from a big-name CRM for therapists and absolutely hated it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

SF

Shelley F.

Mental Health Therapist

> "regularly helps with various things to repair/fix my mistakes to helping me change something and do it differently. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6253796)

KS

Kathryn S.

Psychotherapist

> "Forms were difficult to implement, and there was zero customization of the client registration form, meaning my clients were being asked to input..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826899)

JB

Jessica B.

Psychotherapist

> "I learn best in this fashion and I can't thank Counsel enough for providing this helpful provider support! "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020456)

VR

Verified Reviewer

Executive Director

> "Sometimes it is quite confusing (particularly at first). And sometimes one cannot understand certain features, particularly around insurance..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4950011)

RS

Rachel S.

Practice owner

> "I also really appreciate the simplicity of submitting insurance claims and the seamless accounting for payments received."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427805)

RW

Rebecca W.

Licensed Mental Health Counselor

> "Adding new clients if they don't log on right away they can get lost in the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949099)

DL

Deborah L.

Clinical Social Worker

> "In the end, I chose CounSol for their impressive customer support. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020880)

JU

Jodi U.

LMHC

> "It took me a while to figure out the ability to keep the billing separate between the Total and Client responsibility headings."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3923449)

PS

Pam S.

Owner, LCSW

> "I like the personalized service, fast response time and individual forms created."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689668)

DM

Debbie M.

Licensed Professional Counselor

> "They receive error messages. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949081)

RN

Roxanne N.

Licensed Professional Counselor

> "I appreciate all of the different options to create my own templates and all of the features involved."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351898)

DD

Dee D.

President

> "Things like, crisis, client contact, groups, case management, peer support specialists, and prescribers, are no billable due to the documents that..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838946)

LH

Linda H.

Psychotherapist

> "I loved the ease of this EHR service. Whenever I had a problem on my end, such as wanting the service but needing to go part time, their customer..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6247572)

HS

Heather S.

Licensed Mental Health Counselor

> "They have been able to change small features for me (adding time zone to text reminders, for example), but the other features I really need are..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366482)

AL

Ashley L.

Therapist

> "I have really appreciated CounSol on the whole and value their customer support, ease of set up, prioritization of protecting client information,..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350040)

GN

Grey N.

Counselor

> "The integrated telehealth is really basic and doesn’t work as well as others."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3829320)

BK

Brittany K.

Counselor

> "He is quick to respond, always helps solve problems, answers questions efficiently, and never gives up even when we encounter something unusual."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6857516)

Leslie M.

Owner

> "It lacks flexibility there, cant add a co-clinician."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3827458)

LM

Leticia M.

Licensed Professional Counselor

> "I was able to set-up my system relying on this guide including uploading treatment worksheets for each progress note session where this was..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

BS

Brenda S.

Counselor

> "Some of the reports are difficult to navigate on my own."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4462819)

Abigail M.

Individual and Couples Therapist

> "I'm used to working with the system and my contact point has always been helpful and responsive."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

BK

Brittany K.

Counselor

> "Billing is a little complicated and that has probably been the most frustrating piece."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826948)

BM

Brad M.

Licensed Professional Counselor

> "I love the personal touch and having LIVE customer service, unlike almost all other counseling EHR services that you find out there."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

KO

Kisha O.

Marriage and Family Therapist

> "The ability to create and upload your own forms is a little confusing and time consuming at first. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366580)

DF

Dana F.

Owner Therapist

> "Reminder texts are standard and helpful as well as payment through Square is seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351475)

BS

Brianna S.

LCSW

> "In moments, the program has seemed unintuitive and has felt difficult to navigate; but my assigned customer service rep has ALWAYS been available..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838715)

VW

Vernesia W.

Licensed Professional Counselor

> "It helps with time management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005745)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

KB

Kristal B.

Owner Therapist

> "CounSol offers the best customer support with your own personal rep who responds to your needs in a very timely manner."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350522)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

EQ

Elizabeth Q.

Therapist

> "I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005794)

SM

Shawna M.

Director

> "The telehealth system could use some improvement as it does not have a share feature."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3336202)

[View Reviews](https://www.capterra.com/p/124769/CounSol-com/reviews/)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

RM

Rachael M.

Registered Dietitian

> "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

SL

Sydney L.

Lactation Consultant

> "I use Jane for my lactation consulting practice and I generally like it quite a bit."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

MP

Maurice P.

Owner

> "Pricing is great, booking for clients is simple and customer support is top notch."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

LS

Lauren S.

Psychologist

> "I appreciate that they have direct billing functionality and online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

KG

Karen G.

Psychotherapist

> "I love that clinic sites has merged as Jane Website."

[See full review](https://www.capterra.com/p/178984/Jane-App/#SoftwareAdvice___7045322)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "We have streamlined so many processes and saved money by having our EHR and CRM all in one."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

LC

Louis C.

Doctor of Chiropractic

> "Financial bookkeeping: Jane's system of keeping track of patient and insurance balances is very complicated, dense, and confusing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4893699)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "All this for a very reasonable monthly fee based on the number of providers at the clinic!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

MP

Maurice P.

Owner

> "Jane has been really easy to use and implement, it takes some legwork but it does everything I need it to without being over..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

LC

Laura C.

Office Manager

> "What I like most about the Jane app is that it is easy to use, as a client I can can see what is available and who I am booking..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6805888)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

Kassidy K.

Chiropractor

> "Can do most basic functions that you need and easy to implement quickly!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

RK

Ross K.

Owner

> "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

SD

Stefanie D.

Mental Health Therapist

> "I love that I can get help if needed through email or over the phone and that I am always talking with a live person, not a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6245161)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

HS

Homa S.

Owner and Practitioner

> "Patients always complimented the interface with the reminders, receipts, scheduling, etc. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

GD

Guillaume D.

Sales engineer

> "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457)

JY

Jennifer Y.

Founder

> "I am super impressed with the customer service - you guys are often available when I need you and if not by phone then you'll..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6590506)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

LP

Leo P.

Nurse Practitioner

> "I enjoyed using Jane because the customer service for questions was instantaneous."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6825246)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

TL

Tanya L.

Owner and Acupuncturist

> "Charting templates and scheduling are the best features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

ZA

Zia A.

Registered massage therapist

> "Love that they offer complimentary 45 minute consultation when you first get started!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6773507)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

MM

Margaret M.

Office Manager

> "Still fresh and getting things set up but the customer service/support team has been so wonderful at answering questions and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6353347)

KG

Kevin G.

Founder and Clinical Director, Registered Psychotherapist

> "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643)

SK

Signe K.

Therapist

> "Jane App fulfilled all the requirements for me to run a remote clinic as a solo practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

AD

Andrew D.

Client

> "Generally good as long as I use Chrome, and know about the pages not refreshing bug and how to work around it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

LM

Laura M.

Operations Director

> "It often landed me into the wrong patient's chart or billing information and was quite frustrating."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370)

Michelle W.

Physical Therapist and Health Coach

> "I love being able to use templates and / or tweak notes on the fly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6340229)

LM

Laura M.

Operations Director

> "I did also find their 'shift' and 'tagging' functions to be more complicated than they need to be."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370)

LP

Leo P.

Nurse Practitioner

> "The ease in building templates and duplicating them was phenomenal."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6825246)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

TP

TJ P.

Chiropractor

> "Great service combined with a flexible platform and low price checks most of needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6542395)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

CC

Cristofer C.

Psychologist

> "The charts are customizable and the interface is beautiful."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688922)

SL

Sierra L.

Chiropractic physician

> "I don't even use the charting system unfortunately."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903)

AC

Ashley C.

Commercial Advisor

> "Ease-of-use, allows customers the flexibility to book and modify their appointments with a few clicks."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6652533)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

## User interface

4.74 (827)

4.79 (490)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

CounSol.com

Top features

28/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/124769/CounSol-com/#features)

Jane

27/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

### Recognition

No recognitions have been awarded to CounSol.com

No recognitions have been awarded to Jane

### Deployment & support

CounSol.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CounSol.com

-   By CounSol.com
-   Located in United States
-   Founded in 2011

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

## Popular Comparisons

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Features

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Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/124769-156391/CounSol-com-vs-Kipu-EMR)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$54/month

Price

$28/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.74 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

vs

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

$49.95/month

Price

$58/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/73807-124769/BestNotes-vs-CounSol-com)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (817)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$54/month

Price

$0

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron)