# Compare CounSol.com vs Alleva 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CounSol.com and Alleva based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124769-180899/CounSol-com-vs-Alleva

---

# CounSol.com vs Alleva Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CounSol.comAlleva2/4 selected

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

[## CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting Price

$49.95/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [827 reviews](#user-reviews)

Positive

810

Neutral

16

Negative

1

[## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

CB

NR

GJ

Based on [282 reviews](#user-reviews)

Positive

245

Neutral

26

Negative

11

## Summary

* * *

Key features rated by users

Features selected based on 4,397 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Therapy Notes

4.6

Charting

4.6

EMR/EHR

4.8

Appointment Scheduling

4.7

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.8

Charting

4.7

EMR/EHR

4.6

Appointment Scheduling

4.6

User satisfaction

User satisfaction

4.7

User reviews[827](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.9

User satisfaction

4.5

User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$49.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

Best for

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery.

## User reviews

Pros & cons

MS

Michael S.

Psychologist

> "It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

WB

Wesley B.

Therapist

> "That is, I was required to complete lengthy documents, certifying that I would do things (e.g., maintain PCI manuals) that I doubt almost any..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LS

Lucy S.

Licensed Psychologist

> "It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

LB

Latasha B.

Clinical Director

> "The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

JE

Julie E.

Therapist

> "I only recently learned that I have to change the settings to have refunds apply to my clients' accounts so I have to tell them not to look at the..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6658065)

MS

Michael S.

Psychologist

> "The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

Abigail M.

Individual and Couples Therapist

> "Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact)"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

JA

Jennifer A.

OWNER- LICENSED MENTAL HEALTH COUNSELOR

> "Counsol.com has the availability for virtual telehealth sessions, but the feature is not user friendly for the therapist or client. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689443)

LS

Lucy S.

Licensed Psychologist

> "I love that my clients can access their account independently to manage sessions, print billing statements, and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

BM

Brad M.

Licensed Professional Counselor

> "The only thing that I can think of that I have not had luck with is getting them to add a fee so I can recoup clients that use a credit card. ..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

NK

Natalie K.

Owner

> "From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various features."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

BQ

Briana Q.

Clinical Social Worker

> "It's a lengthy process and, each time I ask why the money was not deposited, they do not provide an answer - it's hard to tell if this is because..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350298)

CD

Catherine D.

Owner

> "I wish that as technology has grown there were more webinars or trainings on how to use the software more effectively and that the notes temples..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350026)

QM

Queen M.

Therapist

> "the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6434795)

BD

Brenda D.

Director and Owner

> "It seamlessly integrates with scheduling, billing, and client communication, streamlining workflow for professionals."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6692001)

Abigail M.

Individual and Couples Therapist

> "I haven't figured out a way to assign a form for them to fill out on their end."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

MD

MARSHA D.

OWNER, CLINICIAN

> "Progress notes have check off boxes that are changeable, and assists in having HIPAA compliance."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005772)

DC

Deb C.

Owner

> "I would have to pay more monthly for my text reminders to state which office they have their session at."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427783)

NK

Natalie K.

Owner

> "The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

DL

Daniel L.

Mental Health Therapist

> "There are times where if i need to change one day or one week that the scheduler can be challenging."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351290)

MS

Michael S.

Psychologist

> "As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

SG

Stefanie G.

Licensed Clinical Social Worker

> "There is no ability to send HIPAA compliant faxes to other providers."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657674)

WB

Wesley B.

Therapist

> "They have been very responsive with my requests for practice-specific changes to the interface."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LM

Leticia M.

Licensed Professional Counselor

> "Some of the major Mental Health treatment approaches are missing from the listed interventions list on the progress note template such as IFS..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

DBL

Dr Barton L.

Psychologist

> "sensitive content hidden\] " is great, supportive, knowledgeable, and explains any aspect of the platform efficiently and easily with kindness and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021097)

JW

Jonee W.

Practitioner

> "Some features take time to learn, and setting up customization can be a bit tedious."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

SK

Samantha K.

Therapist

> "I have been using the system with a group practice and now individually and it has been seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021675)

AP

Angela P.

Owner LPC

> "For virtual sessions, there seems to always be connection issues, sound issues, etc."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6361984)

IQ

Ivan Q.

Practice Owner

> "Counsol gives the ability to great group, and complete group progress notes for all members. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689550)

TH

Teja H.

LISW

> "It can sometimes feel outdated in its interface and the look of the portal."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427546)

JW

Jonee W.

Practitioner

> "The client portal is a great feature, making it easy for clients to complete paperwork and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

MH

Matt H.

Licensed Professional Counselor

> "So, I question why I'm paying the same monthly subscription fee after years of use when it's not funding improvements."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6356544)

SM

Scott M.

Owner

> "I really like the ability to customize my dashboard. When I log in to my account, I see what's needed and I don't see anything else. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

ZB

Zach B.

Licensed Professional Counselor

> "I did not like the telehealth software option during the pandemic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350506)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "This program offers so many assets, making it a huge value, cost-wise."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

MW

Michelle W.

Owner and Mental Health Provider

> "The virtual platform is not very good, it has a lot of bugs."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6695964)

Dr. Dana C. A.

Licensed Marriage and Family Therapist

> "Everything can be signed electronically, and I can electronically send documents for therapy homework with ease."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657659)

EK

Emily K.

Play Therapist

> "I don’t like that I can’t click and drag appointments around the calendar like I could with other software I have tried."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#SoftwareAdvice___6144444)

HB

Halie B.

Licensed Professional Counselor- Associate

> "It offers excellent value for the cost, especially when compared to similar platforms."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7029013)

LN

LaToya N.

Therapist

> "It can be very challenging navigating the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6368579)

MM

Monika M.

Professional Counselor

> "A safe and secure space to conduct my notes, sessions, and communications with clients."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427879)

SM

Scott M.

Owner

> "CounSol addressed many of those issues, but fell short in other ways. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "This has been helpful b/c following up with questions/comments is done with ease; there is no familiarizing someone "new" to the case/issue. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

KM

Kimberly M.

Owner, Clinical and Executive Supervisor, Therapist

> "If I had to select a "con", I'd say that I am not crazy about the telehealth platform as 99 percent of our clients cannot access it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6226092)

LB

Latasha B.

Clinical Director

> "Counsol is also one of the most affordable ERS system that I have used."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

SM

Scott M.

Owner

> "I came from a big-name CRM for therapists and absolutely hated it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

SF

Shelley F.

Mental Health Therapist

> "regularly helps with various things to repair/fix my mistakes to helping me change something and do it differently. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6253796)

KS

Kathryn S.

Psychotherapist

> "Forms were difficult to implement, and there was zero customization of the client registration form, meaning my clients were being asked to input..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826899)

JB

Jessica B.

Psychotherapist

> "I learn best in this fashion and I can't thank Counsel enough for providing this helpful provider support! "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020456)

VR

Verified Reviewer

Executive Director

> "Sometimes it is quite confusing (particularly at first). And sometimes one cannot understand certain features, particularly around insurance..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4950011)

RS

Rachel S.

Practice owner

> "I also really appreciate the simplicity of submitting insurance claims and the seamless accounting for payments received."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427805)

RW

Rebecca W.

Licensed Mental Health Counselor

> "Adding new clients if they don't log on right away they can get lost in the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949099)

DL

Deborah L.

Clinical Social Worker

> "In the end, I chose CounSol for their impressive customer support. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020880)

JU

Jodi U.

LMHC

> "It took me a while to figure out the ability to keep the billing separate between the Total and Client responsibility headings."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3923449)

PS

Pam S.

Owner, LCSW

> "I like the personalized service, fast response time and individual forms created."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689668)

DM

Debbie M.

Licensed Professional Counselor

> "They receive error messages. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949081)

RN

Roxanne N.

Licensed Professional Counselor

> "I appreciate all of the different options to create my own templates and all of the features involved."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351898)

DD

Dee D.

President

> "Things like, crisis, client contact, groups, case management, peer support specialists, and prescribers, are no billable due to the documents that..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838946)

LH

Linda H.

Psychotherapist

> "I loved the ease of this EHR service. Whenever I had a problem on my end, such as wanting the service but needing to go part time, their customer..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6247572)

HS

Heather S.

Licensed Mental Health Counselor

> "They have been able to change small features for me (adding time zone to text reminders, for example), but the other features I really need are..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366482)

AL

Ashley L.

Therapist

> "I have really appreciated CounSol on the whole and value their customer support, ease of set up, prioritization of protecting client information,..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350040)

GN

Grey N.

Counselor

> "The integrated telehealth is really basic and doesn’t work as well as others."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3829320)

BK

Brittany K.

Counselor

> "He is quick to respond, always helps solve problems, answers questions efficiently, and never gives up even when we encounter something unusual."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6857516)

Leslie M.

Owner

> "It lacks flexibility there, cant add a co-clinician."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3827458)

LM

Leticia M.

Licensed Professional Counselor

> "I was able to set-up my system relying on this guide including uploading treatment worksheets for each progress note session where this was..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

BS

Brenda S.

Counselor

> "Some of the reports are difficult to navigate on my own."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4462819)

Abigail M.

Individual and Couples Therapist

> "I'm used to working with the system and my contact point has always been helpful and responsive."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

BK

Brittany K.

Counselor

> "Billing is a little complicated and that has probably been the most frustrating piece."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826948)

BM

Brad M.

Licensed Professional Counselor

> "I love the personal touch and having LIVE customer service, unlike almost all other counseling EHR services that you find out there."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

KO

Kisha O.

Marriage and Family Therapist

> "The ability to create and upload your own forms is a little confusing and time consuming at first. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366580)

DF

Dana F.

Owner Therapist

> "Reminder texts are standard and helpful as well as payment through Square is seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351475)

BS

Brianna S.

LCSW

> "In moments, the program has seemed unintuitive and has felt difficult to navigate; but my assigned customer service rep has ALWAYS been available..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838715)

VW

Vernesia W.

Licensed Professional Counselor

> "It helps with time management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005745)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

KB

Kristal B.

Owner Therapist

> "CounSol offers the best customer support with your own personal rep who responds to your needs in a very timely manner."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350522)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

EQ

Elizabeth Q.

Therapist

> "I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005794)

SM

Shawna M.

Director

> "The telehealth system could use some improvement as it does not have a share feature."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3336202)

[View Reviews](https://www.capterra.com/p/124769/CounSol-com/reviews/)

CB

Cody B.

Program Manager

> "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

JB

Jacob B.

Clinical Director

> "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

NR

Nohemy R.

Program Director

> "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly...."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

JB

Jacob B.

Clinical Director

> "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

GJ

Giovhanni J.

Substance abuse counselor

> "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703)

JB

Jacob B.

Clinical Director

> "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

RG

Rebecca G.

Therapist Intern

> "I like that I can enter all client notes for a group on one page so I can use a template."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

DC

Derrick C.

Clinician

> "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

JB

Jacob B.

Clinical Director

> "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

KC

Kathy C.

Clinical Supervisor

> "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935)

HE

Heather E.

Lead Therapist

> "It is not difficult to learn the different things that are offered on the site."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674)

CP

Chelsea P.

Youth Mentor

> "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143)

BO

Breanne O.

Executive Assistant

> "Their support team has also been super responsive whenever I’ve had questions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

DV

Dennis V.

Assistant Housing Supervisor Case Manager

> "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798)

MA

Misty A.

Compliance Director

> "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700)

VV

Veronica V.

Clinical Director

> "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906)

TL

Tora L.

Mental Health Counselor

> "Alleva does very well to organize and keep track of documents electronically for our company and clients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877)

AW

Austin W.

Peer Support

> "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864)

PZ

Pedro Z.

Counselor

> "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065)

MK

Misak K.

Therapist

> "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127)

AM

Asa M.

Behavioral health technician

> "From training to running the program it has been easy and convenient for my job position."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

JB

Jacob B.

Clinical Director

> "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340)

JL

Jon L.

Admissions and Community Outreach Coordinator

> "Easily access case notes and treatment plans to ensure the best experience for our patients."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265)

AG

Angelina G.

Therapist

> "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584)

AC

Andrea C.

Program Director

> "I like that you can upload documents so you can eleminate the paperwork"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285)

ED

Esther D.

Recovery Coach

> "Auto saving of notes and not being able to print in communication log section."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450)

AC

Ann C.

Billing Coordinator

> "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486)

KM

Karyn M.

Family Counselor

> "In ability to edit communication logs has been a challenge in my experience with Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

BO

Breanne O.

Executive Assistant

> "Helpful customer support team"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618)

JM

Jared M.

Peer Recovery Specialist

> "Can have login issues or re-connection issues where Alleva fails to login, not due to user error"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614)

CM

Chris M.

Director Of IT

> "They also provide training sessions and webinars to help you learn how to use the product effectively."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

NR

Nohemy R.

Program Director

> "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723)

TW

Tamnika W.

Lead Therapist

> "The way their team works with my company to make improvements to tailor to our needs is unmatched."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

SS

Starla S.

RN - DON

> "Trying to get past medical records correctly and wrong times that show up after correct times have been entered"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989)

TD

Tajinder D.

Housing Navigator

> "Alleva's user friendly interface and its ability to streamline my workflow efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010)

DC

Derrick C.

Clinician

> "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots,..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

HS

Heather S.

Residential Therapist

> "The accessibility it provides for our entire team to have access to the same information!"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151)

JK

Jennifer K.

Alumni Coordinator

> "There seem to be some instances where things do not save or load during certain times of the day that can be really..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072)

KC

Kayla C.

Clinical Services and Program Development

> "Our team appreciates the ability and willingness for Alleva to customize our platform."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238)

TW

Tamnika W.

Lead Therapist

> "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

CG

Cynthia G.

SUD counselor

> "This program is used company wide and has been very helpful in keeping charts organized."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

CA

Christal A.

Clinical

> "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911)

CH

Casey H.

Program Manager

> "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220)

AJ

Angie J.

LPN

> "When you chart a communication note your unable to edit it or delet"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599)

CB

Cody B.

Program Manager

> "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833)

VC

Victoria C.

Direct Care Staff

> "It does not load sometimes and tends to glitch out or not stay on the same screen."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792)

GC

Gary C.

Treatment Coordinator

> "It's easy to navigate."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263)

JP

Jesus P.

Behavioral technician

> "time response to technical problems. when having esues it takes to long to get it resove because is not included in A"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332)

SB

Shannon B.

Alcohol and Drug Counselor

> "The information is easy to revise/edit and there are many extra features that are customizable."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272407)

TB

Tina B.

CIT

> "I can never get it to log on without highlighting the URL and pressing enter."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704)

AM

Asa M.

Behavioral health technician

> "I was confident after my training."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810)

CG

Cynthia G.

SUD counselor

> "Inserting dates and times for note charting is tedious."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497)

MT

Marissa T.

Classroom Teacher

> "Being able to customize it for what we do is extremely helpful."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272307)

SG

Sanam G.

Admissions Coordinator

> "It will freeze up at times and take me to the wrong chart or sign me out entirely."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760)

TW

Tamnika W.

Lead Therapist

> "The customer service is outstanding and are able to get back to you quickly and efficiently."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527)

EK

Elliot K.

Administrative Assistant

> "Doesn't work with chrome browser sometimes."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772)

LP

Libertie P.

CPSS RC

> "It is easy to navigate and my charting is done in minutes instead of an hour."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269722)

RG

Rebecca G.

Therapist Intern

> "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709)

MB

Melina B.

Primary Clinician

> "It is user friendly, it makes charting simple and the flow is good for what I use it for."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278076)

CW

Carvell W.

Behavioral Health Tech

> "Not being able to see clients you are taking notes on"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686)

DC

Derrick C.

Clinician

> "Alleva has some really cool customizable features."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

DH

Donna H.

LPC, LCDC

> "The calendar and working with the scheduling does not seem to be an easy thing to pick up."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645)

OJ

Omar J.

Therapist

> "Great customer service and tech support to assist when an issue arises."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269453)

GD

Gabrielle D.

Program Manager

> "Lack of customization to user interface."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795)

DC

Derrick C.

Clinician

> "The user interface is aesthetically pleasing compared to other EMRs I've used in the past."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771)

BS

Brandon S.

Business Development

> "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586)

KS

Kimberly S.

Behavior Health Tech

> "Information is easy to edit, scheduling is easy, and downloading/accessing documents is easy."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6276972)

CA

Codee A.

Office Manager

> "There seems to be a lot of glitches and slowness. "

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675)

DP

Dale P.

Program Director

> "I have seen multiple features rolled out and it seems to get smoother each time."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268852)

DP

Dale P.

Program Director

> "Sometimes new features are a "buggy" when rolled out."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268852)

KS

Kara S.

Substance Use Counselor

> "For the most part, Alleva is very easy to use with some practice as it is necessary understanding how Alleva is laid..."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268695)

DW

Dahlia W.

Nurse

> "Not set up like a medical chart so as a nurse it isn't the easiest system to use"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270809)

JM

Jared M.

Primary Clinician

> "The scheduler feature in Alleva is a must have."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270629)

JJ

Jenny J.

Nurse

> "Sometimes it takes a little while to load a screen"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268511)

KD

Kailee D.

Billing and Finance

> "I like the ease of use of Alleva and how if I'm not sure how to do something their help section has instructions."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6272720)

MR

Mike R.

Therapist

> "It will be slow, sometimes glitch out, and not save."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269255)

JA

Julie A.

Counselor

> "Alleva makes it easy to chart and keep up with client's information."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274596)

TK

Terry K.

Therapist

> "Loading issues at times, reviewers being removed from notes"

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268672)

KM

Karyn M.

Family Counselor

> "Easy access to client information has been a great benefit of Alleva."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144)

CM

Chris M.

Director Of IT

> "It has some drawbacks that might deter some potential customers."

[See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829)

[View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/)

## User interface

4.74 (827)

[Alleva](https://www.capterra.com/p/180899/Alleva/)

4.47 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

CounSol.com

28/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/124769/CounSol-com/#features)

Alleva

Top features

30/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/180899/Alleva/#features)

### Recognition

No recognitions have been awarded to CounSol.com

No recognitions have been awarded to Alleva

### Deployment & support

CounSol.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Alleva

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CounSol.com

-   By CounSol.com
-   Located in United States
-   Founded in 2011

Alleva

-   By Alleva
-   Located in United States
-   Founded in 2017

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Price

Contact vendor for pricing

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/124769-156391/CounSol-com-vs-Kipu-EMR)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Contact vendor for pricing

Price

$58/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/73807-180899/BestNotes-vs-Alleva)

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.74 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

vs

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

$49.95/month

Price

$58/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/73807-124769/BestNotes-vs-CounSol-com)

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.0

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-180899/Valant-Behavioral-Health-EHR-vs-Alleva)