# Compare CounSol.com vs Qualifacts CareLogic 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CounSol.com and Qualifacts CareLogic based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124769-267145/CounSol-com-vs-CareLogic-Enterprise

---

# CounSol.com vs Qualifacts CareLogic Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CounSol.comQualifacts CareLogic2/4 selected

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.9 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

[## CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting Price

$49.95/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [827 reviews](#user-reviews)

Positive

810

Neutral

16

Negative

1

[## Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.9 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

3.6

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

KH

BH

JB

Based on [355 reviews](#user-reviews)

Positive

268

Neutral

58

Negative

29

## Summary

* * *

Features in Mental Health EHR Software

25 / 33

Best performer

31 / 33

Only Qualifacts CareLogic

-   Coding Assistance
-   Customizable Reports
-   For Substance Abuse Therapy

User satisfaction

User satisfaction

4.7

User reviews[827](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.9

User satisfaction

3.9

User reviews[355](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

Ease of use

3.8

Functionality

3.6

Value for money

3.7

Customer support

3.6

Price starts from

Price starts from

$49.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

Best for

EHR solution for enterprise community mental health centers, psychiatry, CCBHCs, multi-location/state agencies, SUD facilities, IDD/autism agencies, public health departments, and more.

## User reviews

Pros & cons

MS

Michael S.

Psychologist

> "It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

WB

Wesley B.

Therapist

> "That is, I was required to complete lengthy documents, certifying that I would do things (e.g., maintain PCI manuals) that I doubt almost any..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LS

Lucy S.

Licensed Psychologist

> "It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

LB

Latasha B.

Clinical Director

> "The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

JE

Julie E.

Therapist

> "I only recently learned that I have to change the settings to have refunds apply to my clients' accounts so I have to tell them not to look at the..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6658065)

MS

Michael S.

Psychologist

> "The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

Abigail M.

Individual and Couples Therapist

> "Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact)"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

JA

Jennifer A.

OWNER- LICENSED MENTAL HEALTH COUNSELOR

> "Counsol.com has the availability for virtual telehealth sessions, but the feature is not user friendly for the therapist or client. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689443)

LS

Lucy S.

Licensed Psychologist

> "I love that my clients can access their account independently to manage sessions, print billing statements, and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054)

BM

Brad M.

Licensed Professional Counselor

> "The only thing that I can think of that I have not had luck with is getting them to add a fee so I can recoup clients that use a credit card. ..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

NK

Natalie K.

Owner

> "From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various features."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

BQ

Briana Q.

Clinical Social Worker

> "It's a lengthy process and, each time I ask why the money was not deposited, they do not provide an answer - it's hard to tell if this is because..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350298)

CD

Catherine D.

Owner

> "I wish that as technology has grown there were more webinars or trainings on how to use the software more effectively and that the notes temples..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350026)

QM

Queen M.

Therapist

> "the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only"

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6434795)

BD

Brenda D.

Director and Owner

> "It seamlessly integrates with scheduling, billing, and client communication, streamlining workflow for professionals."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6692001)

Abigail M.

Individual and Couples Therapist

> "I haven't figured out a way to assign a form for them to fill out on their end."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

MD

MARSHA D.

OWNER, CLINICIAN

> "Progress notes have check off boxes that are changeable, and assists in having HIPAA compliance."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005772)

DC

Deb C.

Owner

> "I would have to pay more monthly for my text reminders to state which office they have their session at."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427783)

NK

Natalie K.

Owner

> "The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057)

DL

Daniel L.

Mental Health Therapist

> "There are times where if i need to change one day or one week that the scheduler can be challenging."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351290)

MS

Michael S.

Psychologist

> "As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048)

SG

Stefanie G.

Licensed Clinical Social Worker

> "There is no ability to send HIPAA compliant faxes to other providers."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657674)

WB

Wesley B.

Therapist

> "They have been very responsive with my requests for practice-specific changes to the interface."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887)

LM

Leticia M.

Licensed Professional Counselor

> "Some of the major Mental Health treatment approaches are missing from the listed interventions list on the progress note template such as IFS..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

DBL

Dr Barton L.

Psychologist

> "sensitive content hidden\] " is great, supportive, knowledgeable, and explains any aspect of the platform efficiently and easily with kindness and..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021097)

JW

Jonee W.

Practitioner

> "Some features take time to learn, and setting up customization can be a bit tedious."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

SK

Samantha K.

Therapist

> "I have been using the system with a group practice and now individually and it has been seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021675)

AP

Angela P.

Owner LPC

> "For virtual sessions, there seems to always be connection issues, sound issues, etc."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6361984)

IQ

Ivan Q.

Practice Owner

> "Counsol gives the ability to great group, and complete group progress notes for all members. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689550)

TH

Teja H.

LISW

> "It can sometimes feel outdated in its interface and the look of the portal."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427546)

JW

Jonee W.

Practitioner

> "The client portal is a great feature, making it easy for clients to complete paperwork and send secure messages."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840)

MH

Matt H.

Licensed Professional Counselor

> "So, I question why I'm paying the same monthly subscription fee after years of use when it's not funding improvements."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6356544)

SM

Scott M.

Owner

> "I really like the ability to customize my dashboard. When I log in to my account, I see what's needed and I don't see anything else. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

ZB

Zach B.

Licensed Professional Counselor

> "I did not like the telehealth software option during the pandemic."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350506)

Suzie S.

Licensed Mental Health Therapist, Certified EMDR Counselor

> "This program offers so many assets, making it a huge value, cost-wise."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381)

MW

Michelle W.

Owner and Mental Health Provider

> "The virtual platform is not very good, it has a lot of bugs."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6695964)

Dr. Dana C. A.

Licensed Marriage and Family Therapist

> "Everything can be signed electronically, and I can electronically send documents for therapy homework with ease."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657659)

EK

Emily K.

Play Therapist

> "I don’t like that I can’t click and drag appointments around the calendar like I could with other software I have tried."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#SoftwareAdvice___6144444)

HB

Halie B.

Licensed Professional Counselor- Associate

> "It offers excellent value for the cost, especially when compared to similar platforms."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7029013)

LN

LaToya N.

Therapist

> "It can be very challenging navigating the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6368579)

MM

Monika M.

Professional Counselor

> "A safe and secure space to conduct my notes, sessions, and communications with clients."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427879)

SM

Scott M.

Owner

> "CounSol addressed many of those issues, but fell short in other ways. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

MK

Maura K.

Licensed Professional Counselor and Practice Owner

> "This has been helpful b/c following up with questions/comments is done with ease; there is no familiarizing someone "new" to the case/issue. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072)

KM

Kimberly M.

Owner, Clinical and Executive Supervisor, Therapist

> "If I had to select a "con", I'd say that I am not crazy about the telehealth platform as 99 percent of our clients cannot access it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6226092)

LB

Latasha B.

Clinical Director

> "Counsol is also one of the most affordable ERS system that I have used."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892)

SM

Scott M.

Owner

> "I came from a big-name CRM for therapists and absolutely hated it. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491)

SF

Shelley F.

Mental Health Therapist

> "regularly helps with various things to repair/fix my mistakes to helping me change something and do it differently. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6253796)

KS

Kathryn S.

Psychotherapist

> "Forms were difficult to implement, and there was zero customization of the client registration form, meaning my clients were being asked to input..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826899)

JB

Jessica B.

Psychotherapist

> "I learn best in this fashion and I can't thank Counsel enough for providing this helpful provider support! "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020456)

VR

Verified Reviewer

Executive Director

> "Sometimes it is quite confusing (particularly at first). And sometimes one cannot understand certain features, particularly around insurance..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4950011)

RS

Rachel S.

Practice owner

> "I also really appreciate the simplicity of submitting insurance claims and the seamless accounting for payments received."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427805)

RW

Rebecca W.

Licensed Mental Health Counselor

> "Adding new clients if they don't log on right away they can get lost in the system."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949099)

DL

Deborah L.

Clinical Social Worker

> "In the end, I chose CounSol for their impressive customer support. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020880)

JU

Jodi U.

LMHC

> "It took me a while to figure out the ability to keep the billing separate between the Total and Client responsibility headings."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3923449)

PS

Pam S.

Owner, LCSW

> "I like the personalized service, fast response time and individual forms created."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689668)

DM

Debbie M.

Licensed Professional Counselor

> "They receive error messages. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949081)

RN

Roxanne N.

Licensed Professional Counselor

> "I appreciate all of the different options to create my own templates and all of the features involved."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351898)

DD

Dee D.

President

> "Things like, crisis, client contact, groups, case management, peer support specialists, and prescribers, are no billable due to the documents that..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838946)

LH

Linda H.

Psychotherapist

> "I loved the ease of this EHR service. Whenever I had a problem on my end, such as wanting the service but needing to go part time, their customer..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6247572)

HS

Heather S.

Licensed Mental Health Counselor

> "They have been able to change small features for me (adding time zone to text reminders, for example), but the other features I really need are..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366482)

AL

Ashley L.

Therapist

> "I have really appreciated CounSol on the whole and value their customer support, ease of set up, prioritization of protecting client information,..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350040)

GN

Grey N.

Counselor

> "The integrated telehealth is really basic and doesn’t work as well as others."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3829320)

BK

Brittany K.

Counselor

> "He is quick to respond, always helps solve problems, answers questions efficiently, and never gives up even when we encounter something unusual."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6857516)

Leslie M.

Owner

> "It lacks flexibility there, cant add a co-clinician."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3827458)

LM

Leticia M.

Licensed Professional Counselor

> "I was able to set-up my system relying on this guide including uploading treatment worksheets for each progress note session where this was..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068)

BS

Brenda S.

Counselor

> "Some of the reports are difficult to navigate on my own."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4462819)

Abigail M.

Individual and Couples Therapist

> "I'm used to working with the system and my contact point has always been helpful and responsive."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372)

BK

Brittany K.

Counselor

> "Billing is a little complicated and that has probably been the most frustrating piece."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826948)

BM

Brad M.

Licensed Professional Counselor

> "I love the personal touch and having LIVE customer service, unlike almost all other counseling EHR services that you find out there."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115)

KO

Kisha O.

Marriage and Family Therapist

> "The ability to create and upload your own forms is a little confusing and time consuming at first. "

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366580)

DF

Dana F.

Owner Therapist

> "Reminder texts are standard and helpful as well as payment through Square is seamless."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351475)

BS

Brianna S.

LCSW

> "In moments, the program has seemed unintuitive and has felt difficult to navigate; but my assigned customer service rep has ALWAYS been available..."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838715)

VW

Vernesia W.

Licensed Professional Counselor

> "It helps with time management."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005745)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

KB

Kristal B.

Owner Therapist

> "CounSol offers the best customer support with your own personal rep who responds to your needs in a very timely manner."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350522)

JL

Jen L.

Owner

> "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633)

EQ

Elizabeth Q.

Therapist

> "I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005794)

SM

Shawna M.

Director

> "The telehealth system could use some improvement as it does not have a share feature."

[See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3336202)

[View Reviews](https://www.capterra.com/p/124769/CounSol-com/reviews/)

KH

Kim H.

System Administrator and Director

> "It allows us to manage workflows and easily maintain client records, scheduling, and billing."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586076)

BH

Bryan H.

Information Systems Manager

> "Also, I know QSI is working on a client merge feature, but to not have this yet (as CareLogic is a mature..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6581002)

BH

Bryan H.

Information Systems Manager

> "I feel new management is more transparent vs past administrations, meaning I feel they truly understand areas..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6581002)

SE

Sharon E.

Business Manager

> "Also, another issue is the payers not being listed as primary, secondary, Tertiary, etc. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580752)

JB

Joseph B.

Mental Health Counselor

> "I see Qualifacts CareLogic to be a powerful tool for managing behavioral health and human services."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6560193)

JD

Jaya D.

Chief of Compliance

> "The reports that you have in there are not sufficient for regulatory agencies."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580544)

TQ

Tawanda Q.

Director of Finance and Revenue

> "I love all of the flexibility it has for billing and client options."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586189)

VR

Verified Reviewer

Nurse

> "Overall it is an awkward and difficult to use system."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___7045410)

KR

Kim R.

President

> "It was mostly reliable and met my needs in my psychiatric practice."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6840009)

BG

Brian G.

Director of Finance

> "It is difficult to navigate and does not let you learn as you go."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586335)

AM

Amya M.

Mental Health Associate

> "However, the site was relatively easy to navigate, it made clinical intakes and assessments streamlined and..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6651088)

KM

Kyle M.

President CEO

> "However, the support is lacking and everything has a price tag."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580781)

LL

Lisa L.

Billing coordinator

> "It has been a fairly decent experience as with anything there have been delayed ticket times but overall a..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580567)

SE

Sharon E.

Business Manager

> "I can not trust the reporting that comes out of Carelogic"

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580752)

HP

Hannah P.

EHR Manager

> "Overall we have had a positive experience and I would like to continue using this EHR system and look forward..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6590174)

BG

Brian G.

Director of Finance

> "Not very user friendly and difficult to navigate without extensive training."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586335)

KM

Kyle M.

President CEO

> "Generally speaking the clinical staff appreciate how the work flows follow a logical sequence."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580781)

CJ

Colin J.

VP Marketing and Communications

> "CareLogc is slow, difficult to use, doesn't have an open API, and has limited functionality."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6229837)

SB

Sunaina B.

Director of Operations

> "My billing is always correct and never an issue with kick backs."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6710543)

CJ

Colin J.

VP Marketing and Communications

> "Every team member we train on CareLogic that has used another EHR complains about how difficult it is to use."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6229837)

KR

Kim R.

President

> "I practiced successfully with it for over 10 years."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6840009)

SR

Siria R.

CFO

> "The task tickets are a joke, and our implementation has not been finalized since we, as previously stated, are..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#SoftwareAdvice___3520977)

DW

Dawn W.

CFO

> "I think the implementation team is crucial to a successful setup. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580579)

SR

Siria R.

CFO

> "we had not been able to run an aging report or any billing report for that matter that will provide accurate..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#SoftwareAdvice___3520977)

KM

Kyle M.

President CEO

> "I believe CareLogic offers an end user friendly platform."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580781)

DW

Debra W.

Accounts Recievable

> "I wish there were more parameters for reports - using Pentaho to build customized reports is time-consuming and..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3861790)

TQ

Tawanda Q.

Director of Finance and Revenue

> "It seemed the everyone was new and learning. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586189)

CD

Colleen D.

Group Facilitator

> "I also am unable to switch between regions within a document, so if I forget to change the region within..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3392993)

KH

Kim H.

System Administrator and Director

> "I have found CareLogic easy to work in."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586076)

AW

Angela W.

IT Change Analyst

> "The interface appears outdated and could look more modern"

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3883893)

JS

Jennifer S.

Licensed Professional Counselor

> "Adding documents to the files was easy as well."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#SoftwareAdvice___4761222)

PL

Penny L.

Senior Systems Analyst

> "There is no functionality to indicate a staff's primary job. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3845136)

DW

Debra W.

Accounts Recievable

> "I've had experience using both CareLogic and Credible (before they merged) and from a users standpoint, the..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3861790)

KS

Kaela S.

EHR Specialist

> "This will come at an additional cost though."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3854975)

CJ

Colin J.

VP Marketing and Communications

> "CareLogic is easy to train new hires on, unless they have used a more intuitive EHR before."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6229837)

CD

Colleen D.

Group Facilitator

> "For folks like myself who work 2nd shift, I'm often unable to complete my work due to the maintenance being..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3392993)

TB

Teresa B.

System Administrator

> "There is also a really robust system of peer support from similar agencies to help answer questions beyond just..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3879957)

WH

Wayne H.

Director of Business Intelligence

> "I'm 10yrs into Carelogic and it took them too long to fully understand the data requirements of their users. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___2910561)

[View Reviews](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

## User interface

4.74 (827)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)

3.86 (355)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CounSol.com

25/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/124769/CounSol-com/#features)

Qualifacts CareLogic

Top features

31/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/267145/CareLogic-Enterprise/#features)

### Recognition

No recognitions have been awarded to CounSol.com

No recognitions have been awarded to Qualifacts CareLogic

### Deployment & support

CounSol.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Qualifacts CareLogic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CounSol.com

-   By CounSol.com
-   Located in United States
-   Founded in 2011

Qualifacts CareLogic

-   By Qualifacts
-   Located in United States
-   Founded in 2000

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