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Trusted by the UK's top-performing agencies and consultancies. Whether you offer marketing, creative, digital, PR or professional services – 10 or 500 people – Synergist can power your profitability.
Chase Software's distinctive line of agency management software and support services deliver cutting-edge tools and expertise for agencies across the globe.
The platform is intuitive, adaptable and covers most aspects of agency life where we need visibility and the ability to manage. In addition the support and training is outstanding.
Some of the error messaging isn't always clear on how the problem can be resolved.
We've also found the support to be the best we have ever experienced. Whenever we have a question or query it's resolved so quickly and the team are super helful.
Its vastness is also a challenge - there is so much it can do that we typically feel behind the curve on its use. This isn't too much of Synergist's fault though.
As a package (software + support), it's the best product in the market - and we tested 6 of the leading solutions in great depth.
The fact Synergist is database driven; means you can cut the data in so many different ways.
Time tracking is also very good. Support has been fantastic - very quick to respond to any questions and they always take the time to make sure you understand.
This is not a plug and play system, implementation is expensive in terms of time. However if implemented correctly you will get this investment back in a short time - which we did.
The staff are friendly, they know what they are doing. A very professional and pleasant experience.
At a stage we struggled with getting staff to fill in timesheets. After some time, they did do this but then filled it in incorrectly, this messed up our figures.
The best feature of Chase is the amazing support team - there are similar products in the market, at similar pricing but what sets Chase apart is the wonderful service we get for the support teams.
Once a work type or task is added, it remains forever, even if it has been made obsolete.
Chase have been fantastic, from my first email to guiding us through the set-up process and now, with talking us through how to get the best out of reporting for our business needs.
I dont have anything that I dislike about the software.
I'm a happy costumer and recommend it to most businesses. I absolutely adore it and I'm a Chase Campion today thanks to support and our lovely Chase Account Manager[SENSITIVE CONTENT.
There is the odd occasion it is slow but that could also be connectivity issues.
Synergist
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Synergist
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Chase Software
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