TimeWellScheduled vs SocialSchedules: Which is a better fit?

The functionality of it is amazing and so simple. If we ever have an issue IT is quick to respond and resolves our issue within hours.

The biggest problems that we solved are those who would abuse the breaks and take longer than they should.

I love the dashboard which gives you a quick view of who is in working right now. It is also a great tool for employee communications as you can send messages to everyone.

My only complaint MIGHT be that when our internet is slow, the site slows down and if you lose internet, there isn't an offline mode for staff to clock in.

The benefits that we have realized is that everything we need is in one spot, its easy to use and the reports that can be generated are very helpful.

There used to be an option to choose "mark this day as a sick day" when approving a time card where the staff member left early, this has been removed but should not have been.

Overall we have felt TWS has saved us time and money. We feel it is a great asset to our Management Team and staff.

No where in the site can type in a question and get a response from a knowledge expert.

Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.

It is ridiculously glitchy. I don't know how many schedules have been messed up because it will incorrectly mark blocked out days after refreshing which causes confusion and more work later on.

The ease of setting up different schedules is great and all my employees were able to quickly set up their profiles and were able to use the app with ease.

You can't use OpenSimSim on your phone, which is really too bad.

Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program.

The thing that I struggle with the most with the app is adjusting my schedule for multiple days.

The transition over to Opensimsim was seamless. The best part has been watching the platform evolve and improve.

Inputting availabilities are a pain has you can only select day by day and I would prefer having a my availability weekly spread to check I have inputted the information correctly.