BrightEdge vs Wix: Which is a better fit?

Mayank M

Assistant Manager - Digital Marketing

The tool helps in showing ranks and recommendations for individual keywords which is fantastic for a business like ours.

Very faulty keyword research tools with extremely inaccurate, buggy results- Autopilot integration was pretty bad. It ended up breaking our build and their internal teams had no clue how to fix it.

The folks at BrightEdge met with us weekly via webconference to review recommended action items to improve our SEO performance. They were always incredibly responsive and helpful.

Joseph J

Marketing Manager

Also, the service just doesn't work well, almost every time I use Brightedge it crashes, the UX is horrible and clumsy, and it requires so much manual entry.

Nicholas N

SEO Manager

BrightEdge is an amazing enterprise solution with the best user support I've ever encountered. I love the platform and as well and the continuous feature improvements.

The dashboard can be cluttered and the data reported in data cube can be different than the keyword reporting tool which can be confusing.

Additionally, they assign you a "success manager" who meets with you regularly to get the most out of the tool. Our success manager was great.

At times, the workflow module within BrightEdge Content can be frustrating.

Vera V

Head of product

It was my first experience building a website and everything worked like a charm and left me really happy with the final result.

Ve had several malfunctions with it in the past. M scared to edit and delete old information on there just because it screwed up the booking button and clients couldn’t schedule.

M extremely happy with what is offered, the ability to pick it right up with an easy to use interface, and the customer service is also high quality as wel.

Jennifer J

Owner

There needs to be more -- and better - quality -- add-ons available. Those with terrible reviews make Wix look bad; more should be done to weed out the awful options.

Accessible to anyone who has a little interest and commitment. Enables the creation of very professional websites, with an excellent image bank and templates.

Krystle K

owner

It was often crashing on customers who would try to buy online. This resulted on many loss sales or issuing discounts to clients for their “inconvenience.

I most like the program's ease of use, cost-effectiveness and the varied and sophisticated designs that are available to those who work with it it.

Lauryn L

Founder

Absolutely awful customer service and support when things go wrong (which they do, daily).