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Complete Client/Case Management for Nonprofits - 50,000 users in US/Canada since 2006. HIPAA/PIPEDA compliant. 100% flexible for complex programs + unlimited free support/training. Organize + thrive!
Nonprofits, agencies, or other human services organizations that need a customizable, scalable, agile system that allows for secure collaboration with clients and other organizations.
The ability to add custom fields and have them appear selectively depending upon group assignments is awesome. It helps to have someone tech-savvy for self-driven customizations.
The only downside for me is the reporting application. I don't find it user-friendly.
It's reporting features are fabulous and I love how much customization they allow. The support we get from NewOrg is amazing.
There's a few features that we feel are missing, in particular re: internal communication platform options and data import.
New Org is completely customizable. The staff was amazing as they helped us implement a system that was perfect for our implementation.
For example if someone moves from homelessness to housed, and our housing status field is updated we loose the historical data that the client was ever homeless.
And the team is very supportive in doing all they can to satisfy our needs. They do not exist to make money, but to provide a good quality service that meets the customer's demands.
Some features such as the Dashboard, seem limited/ aren't as intuitive.
Easy to navigate from the dashboard , useful quick support links and e-learning, ability to develop own forms/ assessments etc. Ability to have high number of users for the organisation.
The language on ECINS is very police/ crime heavy i.e tabs for victims etc.
Easy to use , effective in sharing sensitive data, useful analytics and great customer support.
Not having the ability to map and analyse Ethnicity of individuals is one downside to the system. It's a shame that all agencies are using the same system.
They are ALWAYS responsive, efficient, effective and have a can do attitude, which is delivered with a high level of personal service.
I have no negative comments to make about ECINs.
I have had a fantastic experience with ECINs, the system has been incorporated into my working practice. I cannot imagine not being able to use a multi-agency case management system again.
Staff would have to deal with the bulk of paper work which also cut cost on paper and ink.
NewOrg
ECINS
NewOrg
ECINS
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