GlossGenius vs Simple Salon: Which is a better fit?

I have been with Gloss Genius for 2 years and have loved the continual growth and expansion of the sight. Very easy to use and customer support is great.

Make sure there are no fraudulent charges that shows up. Recently, they asked me to verify my account, after I sent all the information to them.

I love the ease of use for my clients. I also love the reports and analysis that I can run to help inform my marketing strategy and what things I can change.

I have noticed that I received a series of charges on my business bank account. Three of them so far, I stopped payments on all three before it went through.

M truly impressed with GlossGenius because I’m a girly girl and the beautiful templates and user friendly website matches with my new brand. Soft, feminine, elegant and here to serve my clients.

If you go through their terms of service, they mention that members cannot file a class action lawsuit against them. Now why would they ever have that in their terms of service.

My clients LOVE using it and there’s nothing better than those to serve being the ones who ENJOY the experience from booking to checking them out after a service has been completed.

Hard for clients to find without a referral link.

It’s extremely user friendly and affordable, the tech support is great. The team are always happy to help and there isn’t any extra frees for getting problems solved.

Can be confusing with rostering, does some strange things when booking multiple services at times.

I liked the ease to set it up and the option for payment integrations. I liked the clean simple layout of the system and its steps.

The customer support is terrible. The price is a rip off compared to others on the market.

This software system is easy to set up, the reports are amazing to track all the going on in my business. I like the fact it's a cloud base system so i can log in at home to help my staff if needed.

So clients are constantly going through the entire process only to be rejected at the end, and then have no way of seeing which times they book for will actually work.

I have been so happy with our transition, the ease of it all, the support of the Simple Salon team, and the impeccable customer service we have received.

There is also no way for me to contact anyone about this as all my emails have rebounded.