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Patagonia Health specializes in offering integrated EHR, Practice Management, and billing solutions for public health, behavioral health organizations.
Ideal for Substance Use Disorder & Mental Health Programs of all sizes, that provide inpatient residential and/or outpatient services. A fully integrated EHR/PM/RCM platform. Modern and easy to use.
We just got out of the training stage and the individual that they had training us did a wonderful job and made the few days of training a lot of fun and made it easy to understand.
It can be difficult to fix a error. There tends to need to be multiple people to complete a simple mistake.
I can really appreciate the ease of documentation with the Patagonia EHR. For the most part, I am pleased with the system.
This has caused a lot of disgruntled and angry patients in additional to creating more work for everyone.
Overall we've had a great experience with Patagonia Health from day 1. They are very responsive to tickets, apply frequent updates, and have had great communication over the years.
This is somewhat frustrating when I have clients waiting.
Very responsive company to deal with. Perfect for a Public Health agency that is small in size and does not have full time staff dedicated to monitor and work with EHR.
The lag time and sometimes the error messages.
They are very responsive to how my needs may differ from other product users and often add/adjust features to improve my work flow. I appreciate that the system is always changing and improving.
Information that you are currently entering can be lost if connection to internet is broken. Documents have to be locked before you sign.
I like the ease of use with everything being within a click. I think that the paper work itself is easy to use and user friendly with the calendar being connected to the clients chart.
Several incidents of lost documentation which were not a result of user error, but Azzly could not recover these documents. Slow response time on fixing issues in their system.
But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing.
It is very frustrating that the calendar does not link directly to notes.
The Azzly staff are great to work with and have been great with regard to flexibility with our changing needs.
From the "display" issues, to the customer service, to the inability to access the system at times.
Patagonia Health
AZZLY Rize
Top FeaturesPatagonia Health
AZZLY Rize
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