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Patagonia Health specializes in offering integrated EHR, Practice Management, and billing solutions for public health, behavioral health organizations.
Elation Health supports small to medium-sized clinics focusing on primary care services, practices using traditional insurance billing, and care groups.
We just got out of the training stage and the individual that they had training us did a wonderful job and made the few days of training a lot of fun and made it easy to understand.
It can be difficult to fix a error. There tends to need to be multiple people to complete a simple mistake.
I can really appreciate the ease of documentation with the Patagonia EHR. For the most part, I am pleased with the system.
This has caused a lot of disgruntled and angry patients in additional to creating more work for everyone.
Overall we've had a great experience with Patagonia Health from day 1. They are very responsive to tickets, apply frequent updates, and have had great communication over the years.
This is somewhat frustrating when I have clients waiting.
Very responsive company to deal with. Perfect for a Public Health agency that is small in size and does not have full time staff dedicated to monitor and work with EHR.
The lag time and sometimes the error messages.
I tried 15 software including some of the most popular ones. Elation to me is one of the fastest to use and pleasure to use.
There is no way to delete tags or user-entered lab orders. We should be able to delete in case of errors.
Overall very positive experience. Appreciate having access to communication with my medical provider in a safe and secure way.
Additionally, during the minimal data migration they did do, Elation's team managed to miss every single deadline by weeks to months.
I can tell you- Elation staff is super smart. Customer service is not needed much as everything works great.
I am constantly filing Dermatology reports under Misc because Derm doesn't exist. I can think of several other specialties that I have to list as misc which makes it difficult to find.
My staff and I are extremely happy that we ended up with Elationhealth. Everyone loves Amazon as the website is very robust and user friendly.
I would like to use the platform but customer support is pathetic and no live interaction.
Patagonia Health
Elation Health
Top FeaturesPatagonia Health
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