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Patagonia Health specializes in offering integrated EHR, Practice Management, and billing solutions for public health, behavioral health organizations.
Medical practice management solution that enables physicians to practice medicine via flexible and customizable electronic health records, practice management, and revenue cycle solution.
We just got out of the training stage and the individual that they had training us did a wonderful job and made the few days of training a lot of fun and made it easy to understand.
It can be difficult to fix a error. There tends to need to be multiple people to complete a simple mistake.
I can really appreciate the ease of documentation with the Patagonia EHR. For the most part, I am pleased with the system.
This has caused a lot of disgruntled and angry patients in additional to creating more work for everyone.
Overall we've had a great experience with Patagonia Health from day 1. They are very responsive to tickets, apply frequent updates, and have had great communication over the years.
This is somewhat frustrating when I have clients waiting.
Very responsive company to deal with. Perfect for a Public Health agency that is small in size and does not have full time staff dedicated to monitor and work with EHR.
The lag time and sometimes the error messages.
I love that Aprima listens to their customers regarding enhancement ideas and implements those that are important to the users. Aprima is always improving their product for it's customers.
User interface outdated, VERY poor support, constant service interruptions, lost notes multiple times, cick heavy antiquated Windows 1993 feel, JUST AWFUL to use.
Customer support has been pretty good and has only gotten better since we began with them.
Terrible both from the Aprima interface as well as the lying, cheating, bait and switch tactics of DAS that have resulted in spiraling costs.
It only takes one determined mind to uncover the system's magic ability to not only do all the work but also to make money for the company effortlessly.
I got rid of the EHR early because of their very poor customer support. At that point the CEO said that I had broken the contract and I lost all of my money.
We've actually seen an improvement in our patient flow and our ability to measure the practice's performance has vastly improved.
RCM virtually did nothing to earn the percentage charged. Unfriendly response from RCM managers regarding the billing errors and invoicing errors.
Patagonia Health
Top FeaturesCGM APRIMA
Patagonia Health
CGM APRIMA
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