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Packaging booking engine for leisure travel agents, tour operators, cruise specialists, and airlines, that offers product listings, data aggregation, user permission, supplier API, and more.
Business that care about the ultimate customer satisfaction use Beyonk ranging from visitor attractions, farm and wildlife parks, family entertainment centers and high volume events.
It's very easy work with the plataform, and the costummer support is fantastic.
The software can we confusing at times, especially if there is a lot of cruise fares. There is not a lot of customization available.
It was a long way to learn but finally a good experience and happy with the product. Today, we look forward to improvements.
However when things go wrong this is where they fall down, taking an age to fix things, with some staff members not knowing how the their own systems work.
Product is fairly straight forward and easy to manage/use. I like the live API links with some of the cruise lines that we deal with.
This can be a pain and time consuming when working out the different ROE's etc when payments are made. I still don't think we use this system to it's full capacity.
Api connectivity with a wide range of cruise companies provides maximum reach and best choice for the customer.
Statistics are not exacts as some items are duplicates and the margen of error is too big. There are some documents that have to be done from zero, without having the option to updte it.
Very good product with easy product set up, the support staff are amazing and always go the extra mile. The only permanent thing I'd like to see added is a detailed reporting system.
Initially there were elements that we felt were missing and we fed these back.
Customer support absolutely outstanding and help is always there, especially when setting up and continues to be so as we develop our business.
I really don't like the product scheduling at all it just seems really odd to me and very hit and miss if its going to work. It would be great if it was a bit more precise.
The dashboard interface is a great user friendly tool allowing emails and direct contact to clients, which is useful for a seamless customer experience.
As a tour guide, I always seek critical feedback, but I'm struggling to find anything negative to say about Beyonk It really is 5 Star.
It is brilliant - i always know that what i want to do is there somewhere. If i cannot find it then a quick email sets me right, and the response is always helpful and prompt.
We solved all our Social Distancing problems for Covid19 using Beyonk, to keep our visitors away from each other as dictated by the Law.
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